• Title/Summary/Keyword: service operations asset

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A study on the effects of intangible assets in resort condominium on the management performance (휴양콘도미니엄의 무형자산이 경영성과에 미치는 영향)

  • Lim, Jae-Hwa;Na, Seong-Yeol
    • Korean Business Review
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    • v.20 no.2
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    • pp.147-171
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    • 2007
  • Traditionally intangible assets have been neglected in measuring management performance in the area of business. However as knowledge based times is coming, the importance of intangible assets have been evermore attentive then before. The purpose of the study is to explore the relationship between management performance and intangible assets of resort condominium in Korea. This paper categorizes intangible assets into customer relations asset, cooperative business partner asset, and service operations competence based asset and find relationship between these assets with management performance.

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An Analysis on the Current Status of Maintenance System for Introducing the Asset Management System of Power Generation Companies (발전시설물의 자산관리체계 구축을 위한 전산시스템 개발)

  • Park, Jeonggwon;Yoon, Hyeongseok;Kim, Changhak
    • Korean Journal of Construction Engineering and Management
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    • v.22 no.4
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    • pp.41-49
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    • 2021
  • Domestic maintenance strategies are shifting from safety assessment to performance assessment, and related systems and laws are being restructured to meet those criteria. In order to introduce asset management based on performance evaluation, related evaluation methods such as performance measures and level of service should be made to evaluate performance according to the characteristics of the structure, but these are not well-prepared in Korea. In this study, we present a computerized model and system for implementing asset management that introduces techniques such as performance evaluation, life cycle cost analysis, performance measures, and level of service in conjunction with existing maintenance and safety diagnosis procedures. The features of this system consist of three modules to enable separate operations of existing maintenance, safety management and asset management. The system is designed to be used as a reference for public institutions to introduce asset management in the future.

Development and Verification of Operation Management Tool for KASS

  • Minhyuk Son;ByungSeok Lee
    • Journal of Positioning, Navigation, and Timing
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    • v.12 no.4
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    • pp.431-436
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    • 2023
  • In order to provide continuous Korea Augmentation Satellite System (KASS) services, the operation organization should continuously and systematically perform operations, maintenance, and technical activities. All subsystems of KASS, all Line Replacement Units (LRUs), and Software Replacement Units (SWRUs) should be operated and maintained continuously. In order to effectively manage these activities, it is necessary to develop an Operation Management Tool (OMT). For this purpose, operation management, operation organization, and operation activities were defined. The defined requirements were divided into general, function, interface, and database for OMT development, and functions and decision-making procedures consisting of site/asset/trouble/work order/schedule management were designed. The OMT developed by reflecting the site and asset information as well as the design content met predefined requirements. The OMT will be actively used in actual KASS operation and will evolve by continuously reflecting the additional requirements of operators. Through this tool, KASS will support continuous service provision.

Revenue Management Model for Internet Access Service (인터넷 접속서비스 사업의 수익관리모형에 관한 연구)

  • 윤문길;이필환
    • Korean Management Science Review
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    • v.19 no.1
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    • pp.143-162
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    • 2002
  • The concept of revenue management have been used widely In the hotel and all transportation industries, and considered as a good system for managing a perishable asset. Recently, its' application area is being increasingly expanded to service industries such as the travel, the railway, the Internet and the sport industries. Internet business can be classified into several groups according to the characteristics of the individual business. One of groups is Internet Access Servoce business which connects each users to the internet. In this paper, since internet Access Services (IAS) business has a similar property to the service Industry, we will apply a revenue management concept to It. With some modification of existing model developed by Subramanian et.al. for airlines, we suggest the revenue management model being applied to IAS business. Computational experiment shows that the Increase of the revenue Is up to 7% by appluing our model. It means our model has a potential to manage IAS business effectively.

Evaluating and Categorizing Brand Assets of Full-Service Carriers and Low-Cost Carriers (대형항공사와 저비용항공사의 브랜드 자산 평가와 유형화)

  • Jeong, Seung-Hwa
    • The Journal of the Korea Contents Association
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    • v.21 no.8
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    • pp.442-454
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    • 2021
  • Many domestic and international airlines that experienced dramatic recession due to COVID-19 pandemic are carefully being ready to normalise operations as a number of governments has begun to vaccinate for COVID-19. So with the same market share from domestic to short distant international services, the competition between Full Service Carriers (FSC) and low cost carriers (LCC) is anticipated to be more intensive. To explore the concepts such as the perception, value, attitude and faith of the object, this study implements Q methodology proposed to complement the limitations of quantitative and qualitative research methodology. As a result, the consumers of airlines' brand are divided into three types - the type of utility seeking, value-oriented and task-related. Using Q samples which consist of 25 statements, this study specifically approached the traits of each type by observing the subjectivity with the comparative P sample group that is made up for 20 participants. By discovering the type of FSC and LCC's brand asset and comparing the recognition of consumers, not only does this study evoke the need for a strategic direction of the effective management of Airlines' Brand asset but also have a signification in the way that especially provide hypotheses for follow up studies.

The Factors Affecting the Implementation of Risk Management Systems: The Case of ALM Systems (국내 금융기관의 위험관리시스템 도입에 영향을 미치는 요인: ALM시스템을 중심으로)

  • Hahm, Yu-Kun
    • Korean Management Science Review
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    • v.15 no.2
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    • pp.211-227
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    • 1998
  • The process of implementing risk management systems for the organizations in financial service industry can be viewed as a diffusion of innovation since the introduction of the risk management systems changes the decision making process on risks faced by the organizations. The purpose of the reported research is to examine the factors that affect the successful implementation of ALM(asset & liability management) systems, the risk management systems managing interest rate risk. Specifically, this paper presents an investigation of three factors from the diffusion of innovation studies; internal factors, external factors, and time. A field survey was conducted for Korean banks that have implemented ALM systems. The results suggest that the perceived uncertainty of market, system supports, and management supports be most significantly related to the successful implementation of the risk management systems. The findings of the current study also suggest a certain amount of time should be passed to diffuse the risk management systems in organizations.

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A Study on XMDR-DSM System Design for Cooperative (협업을 위한 XMDR-DSM 시스템 설계에 관한 연구)

  • Moon, Seok-Jae;Jung, Kye-Dong;Choi, Young-Keun
    • The KIPS Transactions:PartD
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    • v.16D no.5
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    • pp.701-714
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    • 2009
  • In the enterprises the data integration based on service requires integrated data management as the change in the environment of enterprises accelerates. Cooperation among enterprises is accomplished through accessing distributed database using business process. As this approach is performed based on the global query, problems such as data heterogeneity, schema heterogeneity, and verification of validity have to be solved in advance for the interoperability among the heterogeneous system. Thus, cooperation requires dynamic and reliable construction. In this paper, we propose XMDR-DSM (eXtended MetaData Registry-Data Service Mediator) system for cooperation. XMDR-DSM, which is comprised of XMDR-DS, XMDR-DQP, and XMDR-DAI, supports the mapping between global schema and local schema and provides data access and integration service. Therefore, XMDR-DSM enables the mutual support of business operations among heterogeneous database. In addition, it can secure information as reusable asset and the standardization of interchange. Also it can manage unified information since it provides business process based on workflow; therefore, it will be able to increase the life span of information and reduce the cost.

An Analysis on Situation and Causes of Strategic Alliance Major Container Liner Company in the World (세계 주요 컨테이너 해운기업의 전략적 제휴의 현황과 그 생성원인에 관한 연구)

  • Lee, Tae-Woo;Kim, Kwang-Hee;Lee, Kwang-Hee
    • Journal of the Korean Institute of Navigation
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    • v.21 no.3
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    • pp.1-18
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    • 1997
  • From the beginning of 1990s , also in the shipping industry, especially liner shipping industry competition has been more intensive and difference of the service quality among shipping companies has been learned . On the other hand, a shipping company has some limitations to do its international mission for itself just by broadening service area. For this reason, the necessity for the global strategi alliance among the shipping companies, which is orginally aimed at sharing of facilities and organixation, has been developed. Through strategic alliance, liner shipping companies do not need to input the additional capitals to increase the material assets such as vessel capacity and spread the risk by the enlargement of the market. Also, they can secure the competitive edge through efficient utilizaton of assets. The purpose of strategic alliance of Hanjin Shipping Ltd., can be summarized as follows ; broadening of service area, cost reduction through vessel sharing, realization of rationalized shipping service by terminal and equipment or facilities sharing. Liner strategic alliances are agreement among liner companies to pol their equipment , andterminals for joint operations and services in which each alliance partner continues to serve its market using jointly operated or used inland feeders,inland terminals, port terminals, and mainline fleets of ship as well as joint pools of containers and equipment. Strategic alliances are generally more formal agreements than consortia and impose longer term and far reaching obligation on their members. It also acts as one in developing and advancing the strategic aims of the alliance members. The most important objective for liner strategic alliances is cost reduction and improvement in capital asset utilization. Main aims of strategic alliance drawn in this paper, can be enumerated follows : 1. improvements in service frequency and quality : 2. improvements in vessel and equipment utilization and thereby reductions in fixed and variable cost ; 3. improvements in market shares and high value cargo booking ; 4. reductions in intermodal storage and port terminal throughput costs ; 5. improvements in negotiating powers with ports and feeder transport providers ; 6. reduction in financial and other fixed costs such as insurance; 7. coordination and integration of MIS and EDI systems and service for greater efficiency and market penetration ; and, 8. improvements in logistic chain management and economic of scale by equipment depot, terminal, and vessel sharing.

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A Study on the Reference System for Spatial Information of Railway Object (철도 선로 및 시설물 공간정보 참조체계에 관한 연구)

  • Won, Jong-Un
    • Journal of Information Technology and Architecture
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    • v.11 no.4
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    • pp.441-448
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    • 2014
  • The application of spatial information has drawn significant attention from a wide range of industries. Railway spatial information facilitates the cooperation among related parties and improves the efficiency of asset management and operations. This study proposes the structure of Railway Object IDentifier(ROID) on railway spatial information. Current facility management and train operation are based on relative positioning system. Despite many advantages, relative positioning system causes serious problems such as the entire reconfiguration of positioning in the case of line change. Another major concern is the interface compatibility between individual facilities with different relative positioning. ROID based on absolute positioning addresses these issues, allowing the information exchange and convergence between independent parties. This study proposes ROID based on OID standard with object IDentifier and service object-oriented reference system. Our ROID employs the absolute positioning and the unique identifier, maintaining the compatibility with existing management system.

The Relationship between Firms' Environmental, Social, Governance Factors and Their Financial Performance : An Empirical Rationale for Creating Shared Value (기업의 환경, 사회, 지배구조 요인과 재무성과의 관계 : 공유가치창출의 경험적 근거)

  • Min, Jae H.;Kim, Bumseok;Ha, Seungyin
    • Korean Management Science Review
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    • v.32 no.1
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    • pp.113-131
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    • 2015
  • We examine the relationship between firms' environmental (E), social (S), and governance (G) factors, with their financial performance in order to provide an empirical rationale for CSV (creating shared value) pursuing both of firms' profitability and CSR (corporate social responsibility). The financial performance is classified into four aspects such as profitability, stability, efficiency, and cash-flow, and each of these aspects is measured by two financial ratios respectively. To measure the firms' ESG performance, we employ the published performance grades by the Korea Corporate Governance Service for a three year span, from 2011 to 2013. Total of eight regression analyses are performed. The results show that firms' non-financial performance in general has statistically significant positive relationships with return on assets, return on net sales, and cash-flow from operating activities ratio, while it has negative relationships with net working capital ratio, asset turnover ratio, and cash-flow from investing activities ratio. It has no significant relationships with debt ratio and equity turnover ratio. The results imply that firms' non-financial performance may have a negative impact on some financial performance such as liquidity and efficiency in a short term, but it would eventually improve the firms' profitability and cash-generating ability, which provides an empirical evidence for the concept of CSV, and motivates the firms to participate in social contribution activities without sacrificing their profitability for their respective sustainablity management.