• Title/Summary/Keyword: service methods

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Relationship among Nursing Service Quality, Medical Service Satisfaction, and Hospital Revisit Intent (간호서비스 질, 의료서비스 만족, 병원 재이용 의도간의 관계)

  • Lee, Mi-Aie;Gong, Soung-Wha;Cho, Su-Jung
    • Journal of Korean Academy of Nursing Administration
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    • v.18 no.1
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    • pp.96-105
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    • 2012
  • Purpose: This study was done to examine the influence of nursing service quality and medical service satisfaction on intent to revisit the hospital, and to identify mediating effects of medical service satisfaction between nursing service quality and intent to revisit the hospital. Methods: This study was a cross-sectional survey. Participants were 390 hospitalized patients at one general hospital in Gyeonggi Province. Data were collected from July 21 to September 10, 2010 and analyzed using SPSS/PC version 18.0. Results: The score for nursing service quality continuously improved but the scores for medical service satisfaction and intent to revisit the hospital did not changed significantly after estimated. Factors influencing intent to revisit the hospital were nursing service quality, medical service satisfaction, 'same religion', and 'Christian', and the explanation power of these four factors was 79.7%. Medical service satisfaction had a partial mediating effect between nursing service quality and intent to revisit the hospital. Conclusion: Findings indicate that nursing service quality is a very important factor to improve both medical service satisfaction and intent to revisit the hospital. Nursing managers should develop strategies to improve nursing service quality.

Design of CALM-based Service Discovery System (CALM 기반의 서비스 디스커버리 시스템 설계)

  • Lee, Geon-Ha;Lee, Seung-Hyun;Choi, Kee-Hyun;Shin, Dong-Ryeol
    • Proceedings of the IEEK Conference
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    • 2008.06a
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    • pp.631-632
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    • 2008
  • In this paper, we propose service discovery mechanism, using CALM agent platform to guarantee scalability of scope of available services without modifying existing service discovery protocols. The proposed service discovery mechanism provides users with a wider selection of services, and convenient search methods.

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A Study on the Key Distribution Protocol for Secure P2P information Security Service (안전한 P2P 정보보호 서비스를 위한 키 분배 프로토콜에 관한 연구)

  • Lee, Jun Seok
    • Journal of Industrial Convergence
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    • v.6 no.1
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    • pp.57-72
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    • 2008
  • In this study, general outline of P2P(peer to peer) application was analyzed dealing with security attacks and threats on the P2P environment. Information security service was studied to provide secure P2P service under the information threats. This study proposes two methods to provide secure information security service. One is a method to use personal firewall software on the peer. The other is a method to use key distribution protocol for confidentiality and integrity.

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A Computationally-Efficient of Fair Queueing without Maintaining the System Virtual Time (시스템 가상시간을 사용하지 않는 효율적인 Fair Queueing)

  • 이준엽;이승형
    • The Journal of Korean Institute of Communications and Information Sciences
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    • v.27 no.9C
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    • pp.836-841
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    • 2002
  • Packet scheduling is an essential function to guarantee a quality of service by differentiating services in the Internet. Scheduling algorithms that have been suggested so far can be devided into Round-Robin methods and Fair Queueing methods Round-Robin methods have the advantage of high-speed processing through simple implementations, while Fair Queueing methods offer accurate services. Fair queueing algorithms, however, have problems of computational overheads and implementation complexity as their schedulers manage the states of every flow. This paper suggests a new method in which each flow performs the calculation in a distributed way to decide the service order. Our algorithm significantly reduces the scheduler's computational overheads while providing the same level of accuracy with the previous Fair Queueing algorithms.

The Implementation of Vital Sign Information Parsing Module using TMO(Time Triggered and Message Triggered Method) (TMO를 이용한 생체정보 수신모듈 구현)

  • Cho, Eui-Joo;Kim, Chun-Suk;Kim, Gwang-Gun
    • The Journal of the Korea institute of electronic communication sciences
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    • v.3 no.4
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    • pp.247-253
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    • 2008
  • The TMO may contain two types of methods, time-triggered methods(also called the spontaneous methods of SpMs) which are clearly separated from the conventional service methods (SvMs). The SpM executions are triggered upon design time whereas the SvM executions are triggered by service request message from clients. In this paper, we describes the application environment as the patient monitor telemedicine system with TMO structure. Vital sign information web viewer systems is also the standard protocol for medical image and transfer. In order to embrace new technologies as telemedicine service, it is important to develope the standard protocol between different systems in the hospital, as well as the communication with external hospital systems.

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Mind-Body Approach in the Area of Preventive Medicine: Focusing on Relaxation and Meditation for Stress Management (예방의학 영역에서 심신의학적 접근의 적용 가능성: 스트레스 관리를 위한 이완과 명상 기법을 중심으로)

  • Kang, Yune-Sik
    • Journal of Preventive Medicine and Public Health
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    • v.43 no.5
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    • pp.445-450
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    • 2010
  • Objectives: Emotional support and a stress management program should be simultaneously provided to clients as effective preventive services for healthy behavioral change. This study was conducted to review various relaxation and meditation intervention methods and their applicability for a preventive service program. Methods and results: The author of this paper tried to find various relaxation and meditation programs through a literature review and program searching and to introduce them. The 'Relaxation Response' and 'Mindfulness Based Stress Reduction (MBSR)' are the most the widely used meditative programs in mainstream medical systems. Abdominal breathing, Progressive Musclular Relaxation (PMR), Relaxative Imagery, Autogenic Training (AT) and Biofeedback are other well-known techniques for relaxation and stress management. I have developed and implemented some programs using these methods. Relaxation and meditation classes for cancer patients and a meditation based stress coping workshop are examples of this program. Conclusions: Relaxation and meditation seem to be good and effective methods for primary, secondary and tertiary preventive service programs. Program development and standardization and further study are needed for more and wider use of the mindbody approach in the preventive service area of medicine.

A Study on the Providing the Visibility in a Cloud Environment (클라우드 환경에서의 가시성 제공 방안 연구)

  • Kim Taekyung;Baik Namkyun;Kim Junghyup
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.19 no.1
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    • pp.23-30
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    • 2023
  • According to the government's plan for cloud conversion and integration of information resources for administrative and public institutions, work is underway to convert administrative and public institutions to the cloud by 2025. In addition, in the private sector, companies in many fields, including finance, are already using cloud services, and the usage is expected to expand more and more. As a result, changes have occurred in security control activities using security systems, it is required to secure visibility for encrypted traffic when building a cloud control environment. In this paper, an analysis was conducted on the way to provide visibility in the cloud service environment. Ways to provide visibility in the cloud service environment include methods of using load balancer, methods of using security systems, and methods of using equipment dedicated to SSL/TLS decryption. For these methods, Performance comparison was performed in terms of confidentiality, functionality (performance), cost. Through this, the pros and cons of each visibility provision method were presented.

A Study on Major Characteristic Analysis and Quality Evaluation Attributes of Artificial Intelligence Service (인공지능서비스의 특성분석과 품질평가속성에 대한 연구)

  • Baek, Chang Hwa;Lim, Sung Uk;Choe, Jae Ho
    • Journal of Korean Society for Quality Management
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    • v.47 no.4
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    • pp.837-846
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    • 2019
  • Purpose: The purpose of this study is to define various concepts, features, and scopes by examining various previous studies on AI services that are completely different from existing services. It also examines the limitations of existing service quality evaluation methods and studies the characteristics by combining them with various cases of new AI services. And this is to derive and propose quality evaluation attributes of AI service. Methods: The concept and characteristics of artificial intelligence were derived through research and analysis of various previous studies related to artificial intelligence. The key characteristics and quality evaluation items were derived through the KJ method and matching based on the keywords and characteristics derived from previous studies and various cases. Results: Based on the review of various previous studies on the quality of artificial intelligence services, this study presents the main characteristics and quality evaluation items of new artificial intelligence services, which are completely different from existing service quality evaluations. Conclusion: The quality measurement model of AI service is very useful when planning and developing AI-based new products or services because it can accurately evaluate the requirements of consumers using the services of the new AI era. In addition, consumers can be recommended a customized service according to the situation or taste, and can be provided with a customized service based on this.