• Title/Summary/Keyword: service interaction

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User Event Analyzer for Bidirectional DMB Data Service (양방향 DMB 서비스를 위한 사용자 이벤트 분석 모듈)

  • Li, Song-Lu;Khin, Hlaing Su;Kim, Sang-Wook
    • 한국HCI학회:학술대회논문집
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    • 2007.02a
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    • pp.624-629
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    • 2007
  • Digital Multimedia Broadcasting (DMB) is a digital radio transmission system for sending multimedia such as radio, TV, and data casting to mobile devices. Nowadays, DMB specifications are the major standard for digital broadcasting and have been establishing for bidirectional service using MPEG-4 system. But there has been only some simple demonstrated system for this bidirectional services. In this paper, we introduce bidirectional DMB data service system that provides the interaction between the user and DMB server without any additional equipment such as web server. The proposed bidirectional DMB system can capture and send user interaction information and response through the existing DMB transmission channel, finally update the original contents. The action event from the user is the most important thing in developing the bidirectional DMB system. Therefor, capturing the event data from the user is the first step we need to do for the bidirectional DMB service. In this paper, we propose an interaction manager module for the user events. This system will extract the user events and make a plan to update the original scene with the server's reaction information.

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The Effects of In-service Education of Newborn's Behavior Response on the Nurse-Newborn Play Interaction (신생아의 행동반응에 대한 실무교육이 간호사와 신생아와의 유희적 상호작용에 미치는 영향)

  • Yang, Young-Ok
    • Korean Parent-Child Health Journal
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    • v.5 no.1
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    • pp.1-23
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    • 2002
  • The purpose of this study was to find out the effect of in-service education on the nurse-newborn play interaction. The research design adopted the pre-experimental design applied only for one pretest-posttest group and Barnard's mother-infant interaction model was used as a conceptual framework. The subjects were 26 nurses who were selected from 2 nurseries in general hospital in Pusan, and 52 healthy newborns who were after 4 days from birth during data collection period at the same hospital. The data were collected from June 1st to October 5th in 2001, by video-taping for the interactive behaviors between the nurse and the newborn, played for 5 minutes in nurseries 2 weeks before and after in-service education. The in-service education consisted of the newborn's behavior responses focused on the newborn baby's states, behavior, cues and state modulation, 3 times per 1 week, 90 minutes per 1 time, lecture, demonstration and hand out project. The experimental tool used for this research was Ha Young-Soo's Korean translation of the Maternal-Infant Play Interaction Scale by Thompson, Jody Baird, Sara Gordman, Bryant(1982), some parts of which were adapted to be suitable for the purpose of this research. Mother and baby scale by Wolke & James-Roberts(1987) was also modified and used as the criterion of nurse's perception of a newborn baby. The results of this study were as follows: 1. This result supported the major hypothesis : After the intervention of in-service education, the nurse and newborn play interaction was promoted. 2. After intervention of in-service education, the nurse perception of newborn, especially the criteria of newborn's reaction was promoted., The results of this research confirm that in-service education on the newborn's behavior responses such as states, behavior, cues and state modulation is an effective way to improve the interaction between the nurse and the baby. It elevated the nurse's sensitivities to the baby's needs. Therefore, in-service education can change the conditions of current nursing practice mostly centered on physical care into a better one in which nurses consider the emotional, social, and intellectual development stages of babies. Accordingly, in-service education contributed to promoting the effective nurse-newborn play interaction so positively.

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Emotional Interface Technologies for Service Robot (서비스 로봇을 위한 감성인터페이스 기술)

  • Yang, Hyun-Seung;Seo, Yong-Ho;Jeong, Il-Woong;Han, Tae-Woo;Rho, Dong-Hyun
    • The Journal of Korea Robotics Society
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    • v.1 no.1
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    • pp.58-65
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    • 2006
  • The emotional interface is essential technology for the robot to provide the proper service to the user. In this research, we developed emotional components for the service robot such as a neural network based facial expression recognizer, emotion expression technologies based on 3D graphical face expression and joints movements, considering a user's reaction, behavior selection technology for emotion expression. We used our humanoid robots, AMI and AMIET as the test-beds of our emotional interface. We researched on the emotional interaction between a service robot and a user by integrating the developed technologies. Emotional interface technology for the service robot, enhance the performance of friendly interaction to the service robot, to increase the diversity of the service and the value-added of the robot for human. and it elevates the market growth and also contribute to the popularization of the robot. The emotional interface technology can enhance the performance of friendly interaction of the service robot. This technology can also increase the diversity of the service and the value-added of the robot for human. and it can elevate the market growth and also contribute to the popularization of the robot.

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Psychomotorik-based Play Activities for Children by In-home Social Robot (어린이를 위한 소셜 로봇의 심리운동 기반 놀이 활동 개발)

  • Kim, Da-Young;Choi, Jihwan;Kim, Juhyun;Kim, Min-Gyu;Chung, Jae Hee;Seo, Kap-Ho;Lee, WonHyong
    • The Journal of Korea Robotics Society
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    • v.17 no.4
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    • pp.447-454
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    • 2022
  • This paper presents the psychomotorik-based play activities executed by the social robot at home which helps children's social and emotional development. Based on the theory and practice of the psychomotorik therapy, the play activities were implemented in the close collaboration between psychmotorik experts, service designers and robotics engineers. The designed play activities are classified into four categories depending on the main areas of child development. The robotic system that can express verbal and nonverbal behaviors was developed in order to play games with children and but also to make children have continuous interest during the play activities with it. Finally, the psychomotorik-based play service scenario and interactive robot system were validated by the expert group from the domain of child psychotherapy. The evaluation results showed that the play service and the robot system were appropriately developed for children from the experts point of view.

A Study on Web Service Quality and Role of Relationship Quality of Job Information Sites (취업정보사이트의 웹서비스품질과 관계품질 역할 연구)

  • Cho, Chul-Ho
    • Journal of Korean Society for Quality Management
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    • v.40 no.2
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    • pp.219-230
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    • 2012
  • These days, getting a gob is emerging as a hot social issue, and specialized sites offering job information are rapidly increasing. On the contrary of quantitative increase, job information sites have lots of problems with respect to satisfying customer's needs. This study is designed to explore web-site service quality factors in job information site, and relationship among characteristic web service quality, customer satisfaction, relationship quality and reuse intention. In this study we found that customer satisfaction is prior to relationship quality, which decide long-term customer relationship. And also, Trust which is one of the relationship quality and customer satisfaction affect customers reuse intent respectively. This study also found that characteristic service quality in related to job information site can be composed of four factors such as delivery of information, customization, web design and interaction. Delivery of information, web design and interaction affect trust, and web design and interaction affect customer satisfaction. And also relationship quality is prior to reuse intention.

Context-Driven Framework for High Level Configuration of Virtual Businesses (가상기업의 형성을 위한 컨텍스트 기반 프레임워크)

  • Lee, Kyung-Huy;Oh, Sang-Bong
    • Journal of Information Technology Applications and Management
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    • v.14 no.2
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    • pp.11-26
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    • 2007
  • In this paper we suggest a context-driven configuration model of virtual businesses to form a business network model consisting of role-based, interaction-centered business partners. The model makes use of the subcontext concept which explicitly represents actors and interactions in virtual business (VB) context. We separate actors who have capacities on tasks in a specific kind of role and actor subcontext which models requirements in specific interaction subcontext. Three kinds of actors are defined in virtual service chains, service user, service provider, and external service supporter. Interaction subcontext models a service exchange process between two actor subcontexts with consideration of context dependencies like task and quality dependencies. Each subcontext may be modeled in the form of a situation network which consists of a finite set of situation nodes and transitions. A specific situation is given in a corresponding context network of actors and interactions. It is illustrated with a simple example.

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Interaction Evaluation of Maintenance Management Organization Affecting Satisfaction of Users in Helpdesk Service of Buildings (건물의 헬프데스크 서비스에서 사용자의 만족도에 영향을 미치는 유지관리조직의 상호작용 평가)

  • Kwak, Ro-Yeul;Kwon, Suh-Hyun;Chun, Chung-Yoon
    • Journal of the Architectural Institute of Korea Structure & Construction
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    • v.35 no.4
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    • pp.193-200
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    • 2019
  • Maintenance services provided to users in buildings are not sufficient simply to provide them, but it is necessary to provide them with a service system that can accurately identify and respond to users' needs. This study analyzed the relationship between user satisfaction with the helpdesk service corresponding to the building claim and the quality of service of the maintenance organization to identify the interaction between the user and the maintenance organization in the building. We then examined whether there were significant differences between the buildings in terms of variables in the helpdesk service that affect the user's satisfaction. It was also presented as a measure of the quality of service of the SERVQUAL tool to assess the potential for building maintenance response strategies. Research shows that each building has a helpdesk service item that is significant in user satisfaction and empathy has emerged in a typical dimension as SERVQUAL dimension.

3D Gaze-based Stereo Image Interaction Technique (3차원 시선기반 입체영상 인터랙션 기법)

  • Ki, Jeong-Seok;Jeon, Kyeong-Won;Jo, Sang-Woo;Kwon, Yong-Moo;Kim, Sung-Kyu
    • 한국HCI학회:학술대회논문집
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    • 2007.02a
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    • pp.512-517
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    • 2007
  • There are several researches on 2D gaze tracking techniques for the 2D screen for the Human-Computer Interaction. However, the researches for the gaze-based interaction to the stereo images or contents are not reported. The 3D display techniques are emerging now for the reality service. Moreover, the 3D interaction techniques are much more needed in the 3D contents service environments. This paper addresses gaze-based 3D interaction techniques on stereo display, such as parallax barrier or lenticular stereo display. This paper presents our researches on 3D gaze estimation and gaze-based interaction to stereo display.

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Mobile Interaction in a Usable-Unified-Ubiquitous (U3) Web Service for Real-time Social Networking Service (실시간 소셜 네트워크 서비스를 위한 사용 가능한-통합적-유비쿼터스 (U3) 웹 서비스에서의 모바일 상호작용)

  • Kim, Yung-Bok;Kim, Chul-Su
    • The KIPS Transactions:PartB
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    • v.15B no.3
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    • pp.219-228
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    • 2008
  • For real-time social networking service, mobile interaction in a usable-unified-ubiquitous (U3) web service was studied. Both as a convenient mobile HCI for real-time social networks and as indexing keys to metadata information in ubiquitous web service, the multi-lingual single-character domain names (e.g. 김.net, 이.net, 가.net, ㄱ.net, ㄴ.net, ㅎ.net, ㅏ.net, ㅔ.net, ㄱ.com, ㅎ.com) are convenient mobile interfaces when searching for social information and registering information. We introduce the sketched design goals and experience of mobile interaction in Korea, Japan and China, with the implementation of real-time social networking service as an example of U3 Web service. We also introduce the possibility of extending the application to the metadata directory service in IP-USN (IP-based Ubiquitous Sensor Network) for a unified information management in the service of social networking and sensor networking.