• Title/Summary/Keyword: service car

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A study on the ways for differentiation of domestic car sharing service (국내 카셰어링(Car Sharing) 서비스의 차별화를 위한 방향 연구)

  • Kim, So-Hyeon;Lee, Dong-Min
    • Journal of the Korea Convergence Society
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    • v.9 no.3
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    • pp.181-186
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    • 2018
  • Car-sharing services are one of the successful model of sharing economies. The car-sharing service is a kind of car rental service that can pay the cost per minutes, also can makes it easy to book and return by smart phone at any time. Experts predict that the car-sharing services will likely dominate the auto market in the future by reducing the burden on consumers' purchasing cost of car and resolving the environmental issues caused by the vehicle. Therefore, a differentiated service strategy is needed to establish a competitive caching service among these companies. In this study, we surveyed differentiation cases by comparing and analyzing domestic caching companies, And customized service tailored to the situation and effective vehicle type infotainment. As a result of this study, the proposed service method change, customized service provision, and new platform application are expected to be detailed and in depth.

Factors Affecting Overall Satisfaction on Car Sharing Service: Satisfaction on Service Quality, Satisfaction on Service Product, Satisfaction on Service Experience (카쉐어링 서비스 종합만족도에 영향을 미치는 요인: 서비스품질 만족도, 서비스상품 만족도, 서비스체험 만족도를 중심으로)

  • Kim, Minjeong;Rhee, Hyongjae
    • Journal of Service Research and Studies
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    • v.9 no.3
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    • pp.17-38
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    • 2019
  • With recent dispersion of sharing economy, consumption culture of sharing, instead of ownership, gets wide spread in the age groups of 20-30. Even though the market of car sharing expands rapidly, little research has been done in the area of service quality and consumer behavior regarding car sharing services. Given that future market potential gets larger, it seems highly meaningful to conduct research on customer satisfaction and their usage behavior regarding car sharing services. This paper intends to analyze main factors affecting overall customer satisfaction on car sharing services; satisfaction on service quality, satisfaction on service product, and satisfaction on service experience. Each dimension of the three factors is also analyzed to see if there is any differences between major three brands. Further analysis has been done for checking any effects of gender and usage purpose of customers on the overall customer satisfaction. Key results of the analysis show all the three main factors have significant effect on overall customer satisfaction. Each dimension of service quality has significant effect on satisfaction on service quality. Dimensions of parking lot accessability and vehicle maintenance in service product evaluation, have greater effect on satisfaction on service product. In service experience, positive affect have greater effect than negative affect on satisfaction on service experience. Women users perceive larger overall customer satisfaction on car sharing services than men users. On the types of usage purpose, Users with purpose of tour and dating/meeing friends perceive larger overall customer satisfaction on car sharing services than user without it. Further managerial implications of car sharing services are also provided.

A Study of the Problem Analysis and Solution about the Car Sharing Service (카쉐어링 서비스의 문제점 분석 및 해결 방안 연구)

  • Lee, Young-Gyo;Ahn, Jeong-Hee
    • The Journal of Korea Institute of Information, Electronics, and Communication Technology
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    • v.12 no.6
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    • pp.643-656
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    • 2019
  • The development of hot social networking services, including the Internet, has transformed rental car services into IT-based car-sharing services. The car-sharing service is a service that allows people to rent cars online without having to face-to-face. It has become the preffered service among young people who are accustomed to drinking and eating alone. Users can use their smartphones to book their types of cars and hours of rent, and then go to a nearby designated parking lot to use their reserved cars. You can open a designated car door with a smart phone and drive. It is a very convenient service to pay for the distance you drive. However, the car-sharing service already in use in business has the following problems: underage who do not have a driver's license may drive a car borrowed by an acquaintance, the status of a license registered at the time of join membership with a car-sharing company may change to a suspension or cancellation of a license while renting and driving, or even a drunk person may rent a car and drive. In this paper, the method to solve these problems has been studied and proposed. The proposed method is to reduce the cost of investment by a car-sharing service provider and to minimize user inconvenience. And, it was compared and analyzed with the existing method. For the method to be used efficiently, the active operation of the car-sharing company and the government's policies will have to be supported.

Distribution of Lawsonia intracellularis in livestock transport car of slaughterhouse, Korea (도축장 출하차량에서 Lawsonia intracellularis 분포율 조사)

  • Lee, Su-Ji;Lee, Hee-Seon;Seo, Ji-Soo;Kim, Tae-Gyeom;Jeong, Jae-Kyo
    • Korean Journal of Veterinary Service
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    • v.41 no.4
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    • pp.245-250
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    • 2018
  • Lawsonia intracellularis is the pathogenic agent of porcine proliferative enteritis (PPE). The bacterial pathogen infects the intestinal crypt cells which causes hyperplasia of the infected cells and leads to the process of intestinal pathogenesis. PPE includes some clinical maninfestations, including acute hemorrhagic diarrhea with sudden death in growing pigs and porcine intestinal adenomatosis, to a chronic diarrhea with reduced productivity of the infected pigs. The purpose of the present studies were carried out to determine L. intracellularis in livestock transport car of slaughterhouse. Distribution of L. intracellularis in livestock transport car were conducted using real-time polymerase chain reaction (real-time PCR) testing method, total 300 samples. Of 300 samples, 119 (39.7%) were detected as positive to L. intracellularis in livestock transport car. In seasonal analysis, 42 (28.0%) out of 150 samples in spring and summer season. 77 (51.3%) out of 150 sample in autumn and winter season. In regional analysis, 53 (88.3%) out of 60 cars and the detection ratio showed that regional variation in livestock transport car.

The Wearing Satisfaction and Demand of Improvement for Working Uniform in Car Service Firms (자동차 정비업체 근로자의 작업복 착용만족도와 개선요구도)

  • Kim, Jeong-Ha;Kweon, Soo-Ae
    • Korean Journal of Human Ecology
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    • v.18 no.2
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    • pp.407-418
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    • 2009
  • In our modern society along with high speed economic growth and improvement of living conditions and through concentration of people in cities cars became essential necessities for people living in modern society. Due to social and economic conditions and for the need of recycling of materials and as a countermeasure for waste of materials importance of car service is stressed. In this connection need for improvement of working clothes which are suitable for safety and working efficiency in a difficult working environment is essential. However most of working clothes now being sold in the market are produced without consideration of ergonomic aspects of wearers of working clothes. For this reason there is need for basic research on development of working clothes which improve safety and comfort for working of car service workers. Accordingly in this study this author carried out research on fitness, level of satisfaction and dissatisfaction, suitability for movement and level of demand for improvement in working clothes with focus on workers at car service firms and direction for its improvement was explored. This study is intended to provide basic data for development of functional pattern of working clothes for car service workers in future.

A Study of Perceived Value and Intention to Use for Car Sharing Service : Based on User Experiences Serviced by Seoul Car Sharing (차량공유 서비스에 대한 지각된 가치와 이용의향에 관한 연구 : 서울시 나눔카 서비스 이용자를 중심으로)

  • Park, Keon Chul;Song, In-Kuk
    • Journal of Internet Computing and Services
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    • v.20 no.2
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    • pp.109-118
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    • 2019
  • The purpose of this study is to deliver both market-practical and civil-centric political implication for sharing economy by investigating the nature of consumer-adoption for car-sharing service. With the global interest and market proliferation of the sharing economy, various service models for sharing idle resources have also been released in Korea. Particularly, in case of car sharing service, public - private partnership projects are spreading rapidly in various local governments including Seoul, along with the growing demand for alternative transportation system centering on the urban area. This study conducted an empirical study on the process of accepting the car sharing service by analyzing the data collected from users of the car sharing service "Sharing Car(Nanum Car)" of Seoul Metropolitan Government. A survey was conducted on 281 users in their twenties who are in the age of main use among the experienced users of the "Sharing Car(NaNum)" residing in Seoul. The result of analysis on the relationship between these users' perceived value and intention to use the vehicle sharing service would provide implications for establishing consumer(citizen)-centeric policies as well as market implications.

Implementation of Eco Driving Component based Car Sharing Service (에코 드라이빙 컴포넌트 기반 카쉐어링 서비스 구현)

  • Park, Yong Kuk;Lee, Min Goo;Jung, Kyung Kwon
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 2013.05a
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    • pp.965-968
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    • 2013
  • In this paper presented car sharing service using eco driving components. The car sharing service is composed of a web service and a smartphone application. The proposed service claims a newly time and fuel consumption based service charge. In order to get the fuel consumption, we used a MAF (Mass Air Flow) of OBD-II data. The application connects the smartphone to the car's OBD-II port through Bluetooth.

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Design and Implementation of Car Information Service System on Internet (인터넷상에서의 자동차 정보서비스 시스템의 설계 및 구현)

  • Yu, Chun-Sik;U, Seon-Mi;Kim, Yong-Seong
    • The Transactions of the Korea Information Processing Society
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    • v.6 no.11S
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    • pp.3219-3228
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    • 1999
  • Currently, car information service systems are lack of providing retrieval service, because most of them aim for buying and selling. Thus, in this paper, we design and implement CISS(Car Information Service System on Internet) to provide efficient retrieval for car information. In CISS, we collect information of cars on Internet and construct the lattice structure for efficient retrieval. And we provide retrieval convenience by implementing of Car Browser that permits gradual refinement of the index term by browsing through lattice graph and that permits keyword-based retrieval.

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Site Selection of Carsharing Service by Spatial Analysis Method (공간분석기법을 이용한 Car-sharing 서비스 위치선정)

  • Do, Myungsik;Noh, Yun Seung
    • The Journal of The Korea Institute of Intelligent Transport Systems
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    • v.12 no.6
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    • pp.22-28
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    • 2013
  • This study aims to propose the location selection method of car-sharing services in Daejeon Metropolitan city. In order to select locations for car-sharing, Daejoen area was divided in $500m{\times}500m$ cell size using GIS Arc/Info 10, and input factors which may affect car-sharing service were determined, and then each input factor was standardized for analysis. The weight for each input factor was determined through experts' survey and index of goodness of fit was estimated in each cell ($500m{\times}500m$ size) using AHP method. Also, This study proposed the method to select 30 service facility location using Location-allocation Model in Network Analysis module. The proposed method for the location selection of car-sharing service in this study can be used for preliminary data for initial car-sharing introduction. Henceforward, appropriate demand forecasting and economic evaluation for the location selection of car-sharing service are needed for the further study.

A Study on Consumer's Technology Acceptance Intention for P2P Car-Sharing Service Platform: Focusing on the TAM Model (P2P 차량공유서비스 플랫폼에 대한 소비자의 기술수용의도에 관한 연구: TAM 모델을 중심으로 )

  • Kim, Yong-Hwan
    • The Journal of the Korea Contents Association
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    • v.21 no.9
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    • pp.347-359
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    • 2021
  • This study was intended to conduct a prospective study on the P2P Car-sharing service, which will be established as a new business model in the future, by identifying consumers' intention to accept the technology for the P2P-based Car-sharing service that will be introduced and spread in earnest in the future. The main results are as follows. First, the quality characteristics of the P2P Car-sharing service all have a statistically significant positive(+) effect on the perceived usefulness and ease of use of users, and among the quality characteristics, the service characteristics have a relatively strong effect on the perceived usefulness and ease of use, respectively. Second, both perceived usefulness and ease of use had a statistically significant positive(+) effect on users' intention to use P2P Car-sharing service, and ease of use was more dependent on intention to use P2P Car-sharing service. Third, the ease of use of the P2P Car-sharing service had a strong positive(+) effect on their perceived usefulness. As a result of this study, the most important factor to consider in establishing a P2P-based Car-sharing platform is to be constructed in the form of a universal design that prioritizes user convenience rather than usefulness and various functions of the service. It was suggested that UX design should be made, considering the surrounding clues, which are service environment elements.