• Title/Summary/Keyword: service, quality measurement

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A technique of Service Quality measurement for Internet-Phone (인터넷전화(VoIP)의 서비스 품질측정 기술)

  • Hong Jae-Hwan;Nam Sang-Sik;Min Gyeong-Ju
    • 한국정보통신설비학회:학술대회논문집
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    • 2006.08a
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    • pp.24-27
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    • 2006
  • 현재 VoIP의 서비스 방향은 정부에서 사업자에게 인터넷전화 착신번호 부여를 계기로 인터넷전화 시장은 새롭게 조명되기 시작했고 관련사업자들도 하나둘씩 늘어날 조짐을 보이고 있다. 따라서 사용자의 보호를 위해 인터넷전화 사업자는 일정수준 이상의 통화 품질을 이용자에게 제공할 수 있도록 하는 제도적 장치가 마련되어야 한다. 그러므로 인터넷전화 서비스의 품질측정 기술 및 기준은 매우 중요하다. 이용자의 서비스에 대해 객관적인 평가방법을 마련 할 필요가 있다. 그러므로 본 논문에서는 이를 위해 인터넷 전화 서비스의 국내동향, 품질평가 기술 및 통화품질 측정방법에 대하여 기술하였다.

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A Study on Agent System Design and QoS Measurement Method for Internet Real-time Multimedia Services (인터넷 실시간 멀티미디어 서비스를 위한 서비스 품질 측정 방안과 에이전트 시스템 설계에 관한 연구)

  • Kim, Jeong-Su
    • Proceedings of the Korean Society of Computer Information Conference
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    • 2008.06a
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    • pp.55-62
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    • 2008
  • 최근 네트워크 고도화로 유무선 통합된 협업 서비스를 고객에게 제공한다. 서비스 제공자의 다양한 네트워크 서비스 상품이 앞으로 추가 출시될 예정이며 이에 따른 서비스 품질은 매우 중요한 이슈가 될 것이다. 특히 멀티미디어 서비스는 프리미엄 서비스로 서비스 제공자는 고객에게 서비스 품질을 보증해야만 된다. 초고속 인터넷 서비스 상품으로 인터넷 전화기, 인터넷 다운 속도 등 다양한 인터넷 서비스 품질 측정을 제공하고 있으나 전용선에 대한 인터넷 실시간 멀티미디어 서비스는 서비스 품질 측정이 초기 상태이다. 따라서 본 논문에서는 멀티미디어 서비스를 위한 서비스 품질 측정 지표, 종단간 서비스 품질 측정 방안, 고객에게 원활한 서비스를 제공하기 위한 에이전트 시스템 설계, 서비스 제공자가 이미 보유한 NMS/EMS에 에이전트 시스템 연동 방안을 제안한다.

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Saudi Universities Electronic Portals: A Case Study of Northern Border University

  • Al Sawy, Yaser Mohammad Mohammad
    • International Journal of Computer Science & Network Security
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    • v.21 no.2
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    • pp.103-109
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    • 2021
  • The study aimed to analyze the current situation of the electronic portal of the Northern Border University, in terms of content and components, the extent of quality of use, service assurance and integrity, linguistic coverage of objective content, in addition to assessing the efficiency of the Blackboard e-learning platform and measuring the degree of safety of the portal, in addition to measuring the extent of satisfaction, through a sample that included 135 faculty members, as the researcher was keen to apply the case study methodology with the use of the questionnaire as the main tool for measurement, and the study found that there is an average trend among faculty members in the degree of content for the components of the portal and electronic security While it rose to good use, and very good at using the Blackboard platform.

The Effects of Objective Value Evaluation Factors of Design on Global Competitiveness of Design-Specialized Company (디자인에 대한 객관적인 가치평가 요인이 디자인전문기업의 글로벌 경쟁력에 미치는 영향)

  • Ahn, Jin-ho;Lee, Dong-Hee
    • International Commerce and Information Review
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    • v.17 no.3
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    • pp.279-298
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    • 2015
  • This study is intended to grope for a way of strengthening the independent competitiveness of Korean design industry by deducing objective value evaluation factors in design and by closely examining what relation these factors have with the competitiveness of design-specialized company in global markets in order to reinforce the qualitative value system of design, and in order to strengthen the industrial competitiveness of design. First of all, this study defined the objective evaluation factors in design as the quantification of measurement evaluation, the consistency of process, the compatibility of project, and logical persuasiveness, and defined the competitiveness factor in design-specialized company as the reliability and service quality of company, and established a research model. According to the results of test, most of hypotheses were accepted. However, it was understood that the quantification of evaluation didn't have direction effect on the service quality of design-specialized company.

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Adaptive Call Admission and Bandwidth Control in DVB-RCS Systems

  • Marchese, Mario;Mongelli, Maurizio
    • Journal of Communications and Networks
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    • v.12 no.6
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    • pp.568-576
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    • 2010
  • The paper presents a control architecture aimed at implementing bandwidth optimization combined with call admission control (CAC) over a digital video broadcasting (DVB) return channel satellite terminal (RCST) under quality of service (QoS) constraints. The approach can be applied in all cases where traffic flows, coming from a terrestrial portion of the network, are merged together within a single DVB flow, which is then forwarded over the satellite channel. The paper introduces the architecture of data and control plane of the RCST at layer 2. The data plane is composed of a set of traffic buffers served with a given bandwidth. The control plane proposed in this paper includes a layer 2 resource manager (L2RM), which is structured into decision makers (DM), one for each traffic buffer of the data plane. Each DM contains a virtual queue, which exactly duplicates the corresponding traffic buffer and performs the actions to compute the minimum bandwidth need to assure the QoS constraints. After computing the minimum bandwidth through a given algorithm (in this view the paper reports some schemes taken in the literature which may be applied), each DM communicates this bandwidth value to the L2RM, which allocates bandwidth to traffic buffers at the data plane. Real bandwidth allocations are driven by the information provided by the DMs. Bandwidth control is linked to a CAC scheme, which uses current bandwidth allocations and peak bandwidth of the call entering the network to decide admission. The performance evaluation is dedicated to show the efficiency of the proposed combined bandwidth allocation and CAC.

Propagation Environment Analysis and Wireless Mesh Network Implementation for monitoring the Four Rivers (based on Hapcheon weir) (4대강 주변 하천모니터링을 위한 무선 메쉬 네트워크 전파환경 분석 및 구축(합천보 중심으로))

  • Hong, Sung-Taek;Jin, Ryeok-Min
    • The Journal of the Institute of Internet, Broadcasting and Communication
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    • v.12 no.6
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    • pp.127-134
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    • 2012
  • Four river project in the South Korea contributes to solve flood damages and water shortages. Also, it has purpose for creating water ecosystem and improving the level of people' cultural leisure and quality of life through inducing water quality improvement and river restoration. It is necessary to monitor a variety of observing data in river areas among dozens to hundreds of kilometer for safe river administration. The 20th construction area of the four river project is located on Hapcheon areas, where wireless mesh network was installed to manage the basin. In the process of network construction, the characteristic of surrounding areas is considered about embodying secure service by investing the least expense. Besides, transmission environment analysis is performed such as LOS tests and reception level analysis, and transmission speed measurement to create safe service. Reception level in all places is confirmed among -55 dBm ~ -70 dBm, and data transmission speed proves more than 20 Mbps.

Quality Characteristics of Beef Jerky made with Beef meat of various Places of Origin (쇠고기 원산지 차이에 의한 육포의 품질 특성)

  • Park Ji-Hyoung;Lee Kyung-Hee
    • Korean journal of food and cookery science
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    • v.21 no.4 s.88
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    • pp.528-535
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    • 2005
  • This paper aims to compare and evaluate the quality of beef jerky made with Korean beef meat, Korean beef cattle and imported beef meat from Australia and New Zealand through sensory evaluation, measurement of hardness, thickness and contents of the moisture and crude lipid, and microscopic texture observation (SEM). According to the sensory evaluation, beef jerky made with Korean beef meat recorded the highest score in overall acceptability; New Zealand beef meat, the lowest. The preference of beef jerky made with Korean beef meat was shown in the appearance, smell, and texture, and especially in the taste. Whereas Korean beef jerky scored highest in color, glaze and palatability, New Zealand beef meat showed the lowest score. Korean beef meat showed the lowest in hardness, but New Zealand beef meat showed the highest as shown in the result of technical evaluation through rheometer. The evaluation through colormeter concluded that New Zealand beef meat had the highest scores in L and a values, but that Korean beef meat showed the lowest score. When it comes to the color difference compared with Korean beef meat, New Zealand beef meat showed the biggest difference. Although the moisture contents of jerky made with different beef meat showed little difference, the content of the crude lipid of jerky made with Korean beef meat and Australian beef meat was lower than that of Korean beef cattle and New Zealand beef meat. When the beef jerky is dry, fat contained in the beef meat is dissolved, which causes the glaze on the outside. Scanning electron micrographs showed that Korean and Australian beef jerky had larger gaps than Korean beef cattle and New Zealand beef jerky. It was concluded that this affected the hardness of beef jerky.

A Study on Rapid Residual Analysis of Benzo(a)pyrene in Agricultural Products and Soils (농산물 및 경작지 토양 시료 중 Benzo(a)pyrene 신속잔류분석법 개선 연구)

  • Kim, Hee-Gon;Ham, Hun-Ju;Hong, Kyong-Suk;Shin, Hee-Chang;Hur, Jang Hyun
    • Korean Journal of Environmental Agriculture
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    • v.39 no.1
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    • pp.44-49
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    • 2020
  • BACKGROUND: Benzo(a)pyrene is a highly toxic substance which has been listed as a Group I carcinogen by the International Agency for Research on Cancer. There have been numerous studies by researchers worldwide on benzo(a)pyrene. Soxhlet, ultrasound-assisted, and liquid-liquid extractions have been widely used for the analysis of benzo(a)pyrene. However these extraction methods have significant drawbacks, such as long extraction time and large amount of solvent usage. To overcome these disadvantages, we aimed to establish a rapid residual analysis of benzo(a)pyrene content in agricultural products and soil samples. METHODS AND RESULTS: A Quick, Easy, Cheap, Effective, Rugged, and Safe (QuEChERS) method was used as the pretreatment procedure. For rapid residual analysis of benzo(a)pyrene, a modified QuEChERS method were used, and the best codition was demonstrated after various performing instrument analysis. The extraction efficiency of this method was also compared with Soxhlet extraction, the current benzo(a)pyrene extracting method. Although both methods showed high recovery rates, the rapid residual analysis method markedly reduced both the measurement time and solvent usage by approximately 97% and 96%, respectively. CONCLUSION: Based on these results, we suggest the rapid residual analysis method established through this study, faster and more efficient analysis of residual benzo(a)pyrene in major agricultural products such as rice, green and red chili peppers and also soil samples.

Design of the Call Admission Control System of the ATM Networks Using the Fuzzy Neural Networks (퍼지 신경망을 이용한 ATM망의 호 수락 제어 시스템의 설계)

  • Yoo, Jae-Taek;Kim, Choon-Seop;Kim, Yong-Woo;Kim, Young-Han;Lee, Kwang-Hyung
    • The Transactions of the Korea Information Processing Society
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    • v.4 no.8
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    • pp.2070-2079
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    • 1997
  • In this paper, we proposed the FNCAC (fuzzy neural call admission control) scheme of the ATM networks which used the benefits of fuzzy logic controller and the learning abilities of the neural network to solve the call admission control problems. The new call in ATM networks is connected if QoS(quality of service) of the current calls is not affected due to the connection of a new call. The neural network CAC(call admission control) system is predictable system because the neural network is able to learn by the input/output pattern. We applied the fuzzy inference on the learning rate and momentum constant for improving the learning speed of the fuzzy neural network. The excellence of the proposed algorithm was verified using measurement of learning numbers in the traditional neural network method and fuzzy neural network method by simulation. We found that the learning speed of the FNCAC based on the fuzzy learning rules is 5 times faster than that of the CAC method based on the traditional neural network theory.

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An Empirical Study on Service Quality Analysis Between Container Terminals and Bulk Terminals in Busan Port (부산지역 컨테이너터미널과 벌크터미널의 서비스품질분석에 관한 실증연구)

  • Yang, Han-Na;Shin, Chang-Hoon
    • Journal of Navigation and Port Research
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    • v.42 no.1
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    • pp.39-46
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    • 2018
  • Strategic partnerships of alliances and large shipping companies have been steadily launched in shipping market. Converting these alliances into customers and maintaining them important hub port status. The cases of container terminals to establish a political strategy based on. On the other hand, bulk terminals are relatively unexplored container terminal and bulk terminal are included in the same category of port empirical research from the overall perspective. Therefore, analysis of structural equations was utilized in this study. Analysis of the entire measurement model showed that all items except "Results - Intention of renewal" on bulk terminals were significant. This study is expected to contribute to promotion of empirical studies in various levels by compare container terminals and bulk terminals.