Technological encroachment provides human operators with flood of information that must be analyzed to understand the environment and make judgments that lead to strategic actions. Further, the environment is not static and therefore uncertain, changing its aspect dynamically. Complexity accompanied with its dynamics imposes substantial difficulty to human operators' task. Criticality of having situational understanding becomes more important than ever. Situationalunderstanding requires the human operators possessing tacit knowledge in order for them to make the sense out of the situation while interacting with information from many heterogeneous sources, the notion of sensemaking. Sensemaking refers to the process of developing mental framework to assemble pieces of information representing different aspects of the environment that can be used to develop one's own actionable knowledge to implement their judgments in the uncertain environment. Therefore, judgment process and performance is a key component of sensemaking process. Among many judgment and decision making models, the lens model with its extension can be utilized to partially describe the judgmental aspect of sensemaking. One of the lens model parameters, unmodeled knowledge, can be a corresponding quantitative measure for the tacit knowledge that plays an important role in sensemaking. In this paper, a comprehensive literature for sensemaking is provided to formally define the notion of sensemaking in the military domain. Also, it is proposed that there is a crucial link between the sensemaking and human judgment process and performance from the lens model perspective. Potential implications for experimental framework are also proposed.
This article aims to understand the process of effective leadership in the Community Care Centers for the Disabled(CCCD). Using a qualitative approach and the concept of 'Sensemaking', a term introduced by Weick (1995), I described and explored the process of leadership. Sensemaking enables leaders to have a better grasp of what is going on in their environments. Sensemaking theory offers a perspective on leadership that resolves successfully complex situations surrounding the CCCD. The CCCDs face the environmental changes such as a paradigm shift of disability and a rivalry system with private services. In this time of uncertain change, the CCCDs are in need of leadership of the executives who could reduce complexity with shared meaning. Data were collected over 5 weeks from the 6 CCCDs, through semi-structured interviews, with practitioners, middle managers and chief executives. The interview scripts were thematically analyzed through Atlas-ti programme. The findings showed three subjects, the people's perception of environment, organizational visioning and interactions among post positions. Even though the 6 CCCDs were under the same environment, the perceptions and the enactments of the practitioners were influenced by the chief executives' sensemaking. The important factors of the chief executives' sensemaking were the daily interaction as well as ongoing reflection on their experiences.
The Journal of Asian Finance, Economics and Business
/
v.6
no.1
/
pp.289-301
/
2019
This paper explores community-based flood disaster risk governance by applying a sensemaking approach. The conceptual sensemaking framework consists of individual experience, dialogue, and socialization components, which together comprise an interconnected system. This study presents a method for applying this framework by using a concerns table and a SWOT analysis to examine the concerns of residents living in a flood plain. A series of community-based workshops on flood risk reduction was conducted with residents of the flood-prone Muraida community in Shiga Prefecture, Japan. During the workshops, residents' concerns regarding flood risk surfaced. This study used an idiographic approach to examine the proceedings of the workshops. SWOT issue analysis was used to examine the strengths and weaknesses in the Muraida community's internal capacities, and examine the opportunities and threats in the external capacities (e.g., local government). Additionally, a SWOT strategy analysis was conducted to identify strategies for knowledge sharing and development of cooperative countermeasures that can be undertaken between the Muraida community and the local government. The results show that the concerns table can not only summarize the main concerns of all workshops, but also provide an understanding of alternative flood risk countermeasures that can be carried out.
With the advances in technology and the trend towards increased computer-based experiential learning in education settings, business games are being increasingly used by business educators. This article utilizes Toulmin's Sensemaking Framework to investigate the sensemaking process of business professionals to reveal how they consciously reason about the value of business games for learning complex business concepts and principles. Using the analysis of responses from 43 business professionals, our study identifies key areas where business professionals find value in business games and the limitations of using business games. First, business games are found to be an effective tool when teaching practical business skill sets to business professionals. Second, business games enhance the overall learning process in professional business training. Third, despite the advantages, some pitfalls in applying business games to practice are found. We also found sub-themes, claims, and argument patterns of how business professionals evaluate the value of business games through a grounded theory qualitative analysis method. Analysis results show several ground-warrant patterns exist in the arguments on values of business games including general principle - causal reasoning, personal experience - generalization, and personal projection - generalization. With these findings, we believe this paper contributes to the theory and practice of business game design, development, and the game playing and learning process.
Journal of Information Science Theory and Practice
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v.12
no.2
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pp.49-63
/
2024
Information behavior played a significant role in minimizing the risks of the COVID-19 pandemic. When faced with such a situation, an individual needs information for decision-making and in order to determine the best course of action relating to their health. This study aims to explore information behavior during each phase of the COVID-19 pandemic in Indonesia, which is known for its close-knit collective culture. A sensemaking approach is used, which emphasizes the process individuals go through to understand their situation and give meaning to the information they are getting from their environment. Data was collected through in-depth interviews with 10 participants to obtain a description of their information behaviors during the pandemic. Data analysis was carried out using open, axial, and selective coding. We propose a sensemaking-based information behavior strategy framework for mitigating risk and reducing ongoing health crises. Changes in information behavior strategies, including search, prevention, and restriction of information exposure, were random at the beginning of the pandemic, but became more regular in later phases. This was influenced by the "knowledge gap fulfillment" and "use of local knowledge" among the participants throughout the pandemic. In conclusion, the participants developed a sensemaking process including an understanding of the pandemic situation and the risks that they faced. They used a number of information behavior strategies to prevent transmission, and their perception of the risks changed across the course of the pandemic, up til the situation began to be considered back to normal again in Indonesia.
The Journal of Asian Finance, Economics and Business
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v.8
no.2
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pp.439-451
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2021
The study aims to investigate the process employed by companies to intentionally create market categories through implementation of product strategy. Much of the research on market category formation focuses on the spontaneous emergence of market categories, with a few studies focusing on the intentional creation of market categories. In the course of this study, I therefore sought to understand the logic by which companies intentionally create market categories, by treating the process through which market categories are formed as a sensemaking process, and by treating the behavior of a company intentionally forming a market category as an effort to manage this sensemaking process. In empirical study, we conducted an exploratory case analysis through content analysis of company press releases and consumer reviews. It is possible that market categories can be formed or changed if the way in which they are shared among market participants can be changed. In this study, we identified two sense-giving activities for the creation of market categories by firms as follows: (1) reorganizing market categories that flat-panel TV manufacturers in the North American market have attempted to form into subcategories of smart TVs, and (2) connecting them to surrounding categories through strategic labeling to establish new categories.
In this study, the educational effect was investigated by providing a teaching program so that pre-service chemistry teachers could apply model ignorance education to teacher training practice. The teaching program was constructed in consideration of the sensemaking concept proposed in the study of Odden & Russ and the process of teacher sensemaking proposed by Asli et al. The subjects of this study were 23 pre-service teachers in the 4th year of chemistry education department at a teacher training university in the central region of Korea. In order to form a sensemaking for the model's ignorance education, the teaching program consisted of four stages; the initial idea generation stage, cognition of model's ignorance stage in a inconsistent situation, the lesson strategy construction stage for model ignorance education, and lesson plan & practice stage during teacher training practice. In the first stage of this program, pre-service teachers' initial ideas about the Arrhenius model and Bronsted-Lowry model of acid-base reaction, and the electron transfer model of the oxidation-reduction reaction were investigated. In the second stage, inconsistant situation that cannot be explained by the knowledge of model was presented to recognize the ignorance of the model. The third stage was to develop the teaching ability of model's ignorance through textbook analysis and lesson strategy composition activities. As a final stage, during the teacher training practice, the pre-service teachers were asked to plan and practice the implementation of the model's ignorance education. Through the teaching program to form a sensemaking for ignorance education of the models, pre-service teachers had come to recognize the ignorance of the model, acquired ability to organize and execute lesson strategies reflecting model ignorance, and acquired recognition of the educational value and necessity of teaching the ignorance of models.
Journal of The Korean Association For Science Education
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v.43
no.6
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pp.495-507
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2023
Teachers often encounter challenges in supporting students with question generation and the development of investigation plans in sensemaking activities. A primary challenge stems from the ambiguity surrounding how students apply their conceptual understandings in this process. This study aims to explore how students apply their conceptual understandings to generate questions and design investigation processes in a sensemaking activity. Two types of student group activities were identified and examined for comparison: One focused on designing a process to achieve the goal of sensemaking, and the other focused on following the step-by-step scientific inquiry procedures. The design of investigation process in each group was concretized with epistemic criteria used for evaluating the designs. The students' use of conceptual understandings in discussions around each was then examined. The findings reveal three epistemic criteria employed in generating questions and designing investigation processes. First, the students examined the interestingness of natural phenomena, using their conceptual understandings of the structure and function of entities within natural phenomena to identify a target phenomenon. This process involved verifying their existing knowledge to determine the need for new understanding. The second criterion was the feasibility of investigating specific variables with the given resources. Here, the students relied on their conceptual understandings of the structure and function of entities corresponding to each variable to assess whether each variable could be investigated. The third epistemic criterion involved examining whether the factors of target phenomena expressed in everyday terms could be translated into observable variables capable of explaining the phenomena. Conceptual understandings related to the function of entities were used to translate everyday expressions into observable variables and vice versa. The students' conceptual understanding of a comprehensive mechanism was used to connect the elements of the phenomenon and use the elements as potential factors to explain the target phenomenon. In the case where the students focused on carrying out step-by-step procedures, data collection feasibility was the sole epistemic criterion guiding the design. This study contributes to elucidating how the process of a sensemaking activity can be developed in the science classroom and developing conceptual supports for designing sensemaking activities that align with students' perspectives.
In this paper, a ontology-based keyword structuring method is proposed to represent the knowledge structure of scholarly documents and to make inferences from the semantic relationships holding among them. The characteristics of thesaurus as a knowledge organization system(KOS) for subject heading is critically reviewed from the information retrieval point of view. The domain concepts are identified and classified by analysis of the information activities occurring in a general research process based on scholarly sensemaking model. The ontological structure of keyword set is defined in terms of the semantic relationship of the canonical concepts which constitute scholarly documents such as journal articles. As a result, each ontologically structured keyword set of a document represents the knowledge structure of the corresponding document as semantic index. By means of the axioms and inference rules defined for information needs, users can efficiently explore the scholarly communication network built on the semantic relationship among documents in an analytic way based on the scholarly sensemaking model in oder to efficiently retrieve the relevant information for problem solving.
Journal of the Korean Society for information Management
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v.35
no.3
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pp.101-121
/
2018
This study proposes the analysis method in sentence semantics that can be automatically identified and processed as appropriate items in the system according to the composition of the sentences contained in the data corresponding to the logical semantic structure metadata of the research papers. In order to achieve the purpose, the structure of sentences corresponding to 'Research Objectives' and 'Research Outcomes' among the semantic structure metadata was analyzed based on the number of words, the link word types, the role of many-appeared words in sentences, and the end types of a word. As a result of this study, the number of words in the sentences was 38 in 'Research Objectives' and 212 in 'Research Outcomes'. The link word types in 'Research Objectives' were occurred in the order such as Causality, Sequence, Equivalence, In-other-word/Summary relation, and the link word types in 'Research Outcomes' were appeared in the order such as Causality, Equivalence, Sequence, In-other-word/Summary relation. Analysis target words like '역할(Role)', '요인(Factor)' and '관계(Relation)' played a similar role in both purpose and result part, but the role of '연구(Study)' was little different. Finally, the verb endings in sentences were appeared many times such as '~고자', '~였다' in 'Research Objectives', and '~었다', '~있다', '~였다' in 'Research Outcomes'. This study is significant as a fundamental research that can be utilized to automatically identify and input the metadata element reflecting the common logical semantics of research papers in order to support researchers' scholarly sensemaking.
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