• Title/Summary/Keyword: searchability

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Exploring the Phenomenon of Consumers' Experiences of Reading Online Consumer Reviews

  • Park, Jee-Sun
    • Journal of Fashion Business
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    • v.22 no.3
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    • pp.89-108
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    • 2018
  • This paper aims to explore the analysis of the meanings and processes of reading online consumer reviews and to construct a substantive theory that explains the process involved with the phenomenon of reading consumer reviews. In order to explore the phenomenon, this study employs a qualitative methodology. Following the grounded theory perspective, the researcher conducted interviews with 17 participants, who have subsequently shopped online and utilized online consumer reviews for shopping, and decidedly employed in-depth interviews with those participants. Through coding and making constant comparison, several themes emerged: improving confidence, trusting reviews, getting a sense of who reviewers are, seeking balance, processing and handling negative reviews, experiencing vicariously, increasing searchability, getting a sense of who they are in terms of similarity, and seeking benefits and the usage situations from consumer based reviews. Among the emerging themes, improving confidence can be considered a core category, which is influenced by the analysis of trusting reviews and the consumer vicarious experiences with a product. Moreover, this study discusses the relationships among the themes. This study concludes with a discussion of the results, implications, and limitations.

Relationship Between Taekwondo Information Website attributes, Website Immersion, and Website Attitude

  • Gyu-Sun Moon
    • International journal of advanced smart convergence
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    • v.12 no.4
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    • pp.344-352
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    • 2023
  • The purpose of this study is to empirically grasp the relationship between website immersion and website attitude by the attribute factors of the Taekwondo information website and provide it as basic data for effective operation of the Taekwondo information website. The subjects of this study were Taekwondo athletes enrolled in high schools and universities affiliated with the Korean Taekwondo Association, and the sampling method was sampled using the convient sampling method, a non-probability sampling method. Of the 820 questionnaires finally obtained, 789 were processed using PASW Statistics 20.0 and AMOS, except for 31 that were deemed to have poor respondents' contents or were not valuable as data. For data analysis, the statistical analysis techniques used in this study were frequency analysis, factor analysis, Cronbach's α test, correlation analysis, and structural equation model analysis (SEM), and the significance level of the research hypothesis was α=.It was verified at 05. The following conclusions were drawn through such research methods and procedures. First, information, entertainment, structure, cognition, searchability, and connectivity of Taekwondo information website attributes affect website immersion. Second, website immersion is affecting website attitudes.

An Experimental Comparison of the Usability of Rule-based and Natural Language Processing-based Chatbots

  • Yeji Lim;Jeonghun Lim;Namjae Cho
    • Asia pacific journal of information systems
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    • v.30 no.4
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    • pp.832-846
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    • 2020
  • Service organizations increasingly adopt data-based intelligent engines called chatbots in support of the interaction between customers and the companies. Two different types of chatbots have been suggested and introduced by companies leading the adoption of this emerging technology: rule-based chatbots and natural language processing-based chatbots. While the differences between these two types of technologies look relatively clear, the organizational and practical impacts of the differences have not been systematically explored. This study performed an experiment to compare the use of the two different types of chatbots used in practice by two comparable organizations. These two types of actual chatbots were used by Korean on-line shopping malls with similar business models (mobile shopping), length of history, size and reputation. The comparison was made based on such dimensions as usability, searchability, reliability and attractiveness. Contraty to conventional expectation that the superiority in technology will produce superior usability, the results show mixed superiority. The discussion on the reasons is presented.

Analysis and Service Quality Evaluation on NDSL Website (NDSL 웹사이트 분석 및 서비스 품질평가)

  • Lee, Ju-Hyun;Lee, Eung-Bong;Kim, Hwan-Min
    • Journal of Information Management
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    • v.37 no.4
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    • pp.69-91
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    • 2006
  • The purpose of this study is to improve the effectiveness and quality of web service by analyzing the web service problems and suggesting the solutions through the expert service quality evaluation from the point of view of users and website quality evaluation by measurement tools for a whole NDSL website. In case of website analysis, this study analyzed the website completeness of NDSL site and looked into the problem that users can judge by intuition during their use of the site, and evaluated the searchability and usability for web-based service quality evaluation by centering on the service quality of database quality items. After the results of this analysis, it appeared that there was not a big problem on the use. But after searching, several problems were found on loading rates, website completeness, user sensitiveness, the protection of private information, metadata completeness, website accessability, etc. And as a result of the evaluation of website service quality, it does not show the all satisfactory results in the function of search methods and search result printing, mark list and the items related to full-text in the part of searchability and usability. However, comparing with the results of other information organizations, it shows the similar level of quality.

A Structured Markup Language for the Object-Oriented Representation and Management of Decision Models on the Web (웹상에서의 의사결정모형의 객체지향적 표현과 관리를 위한 구조적 마크업 언어)

  • Kim, Hyoung-Do
    • Asia pacific journal of information systems
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    • v.8 no.2
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    • pp.53-67
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    • 1998
  • The explosive growth of the Web is providing end-users access to ever-increasing volumes of information. The resources of legacy systems and relational databases have also been made available to the Web browser, which has become an essential business tool. Recently, model management on the Internet/Web is also proposed with its conceptual design or prototypical system like DecisionNet and DSS Web. However, they are also suffering from the same symptoms as the Web, Although we can identify the elements of a page with HTML tags and (declare) the relationships among the various document elements, they are semantically opaque to computer systems and have no domain-specific meaning. However, HTML is not extensible, so developers are forced to invent convoluted, non-standard solutions for embedding and parsing data. Extensible Markup Language (XML) is a simplified subset of SGML that has many benefits for folks who want to improve structure, maintainability, searchability, presentation, and other aspects of their document management. This paper proposes a structured markup language for model representation and management on the Web as an XML application. The language is based on a conceptual modeling framework, Object-Oriented Structured Modeling (OOSM), which is an extension of the structured modeling.

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A Semantic Service Discovery Network for Large-Scale Ubiquitous Computing Environments

  • Kang, Sae-Hoon;Kim, Dae-Woong;Lee, Young-Hee;Hyun, Soon-J.;Lee, Dong-Man;Lee, Ben
    • ETRI Journal
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    • v.29 no.5
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    • pp.545-558
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    • 2007
  • This paper presents an efficient semantic service discovery scheme called UbiSearch for a large-scale ubiquitous computing environment. A semantic service discovery network in the semantic vector space is proposed where services that are semantically close to each other are mapped to nearby positions so that the similar services are registered in a cluster of resolvers. Using this mapping technique, the search space for a query is efficiently confined within a minimized cluster region while maintaining high accuracy in comparison to the centralized scheme. The proposed semantic service discovery network provides a number of novel features to evenly distribute service indexes to the resolvers and reduce the number of resolvers to visit. Our simulation study shows that UbiSearch provides good semantic searchability as compared to the centralized indexing system. At the same time, it supports scalable semantic queries with low communication overhead, balanced load distribution among resolvers for service registration and query processing, and personalized semantic matching.

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A Study on Quality Evaluation of Medical Web DBs : PubMed and Embase (의학 분야 Web DB의 품질평가 -PubMed와 Embase를 대상으로-)

  • Kim, Sang-Jun
    • Journal of the Korean Society for Library and Information Science
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    • v.38 no.2
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    • pp.161-187
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    • 2004
  • This study concerns DB quality of the Web databases which has been produced in medical science. For the quality evaluation of Embase and PubMed, 10 evaluating criteria were developed on the basis of literature review. The evaluation result showed that PubMed has superiority to the currentness, accuracy, completness, consistency, ease of use, customer support, searchability, cost, and network & H/W on DB, but Embase has only superiority to the coverage. It is needed for purchasing, user training, and library service based on the above evaluation result.

Electronic Discovery in International Arbitration -Focusing on the Establishment of Rules Regarding Electronic Discovery- (국제중재에서의 전자증거개시 -전자증거개시를 규율하는 규정의 제정을 중심으로-)

  • Ahn, Jeong-Hye
    • Journal of Arbitration Studies
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    • v.20 no.2
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    • pp.67-90
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    • 2010
  • Electronic discovery refers to the discovery of electronically stored information. The differences between producing paper documents and electronic information can be categorized into seven groups: massive volume, persistence, dynamic and changeable contents, metadata, environment-dependence, dispersion and searchability. Since these differences make the discovery more expensive and less expeditious, it is necessary to limit the scope of discovery. Accordingly, a number of arbitration institutions have already introduced rules, guidelines or protocols on electronic discovery. ICDR guidelines take a minimal approach and address only the proper form of electronic document. CIArb Protocol is intended to act as a checklist for discovery of electronic data. CPR Protocol offers four modes of discovery of electronic documents ranging from minimal to extensive among which the parties may choose the way of electronic discovery. IBA Rules on Evidence and ICC Rules are silent on the issue of electronic discovery, however, working parties of the ICC are considering updates to the rules to deal with electronic discovery. It is disputed whether rules, guidelines or protocols on electronic discovery is necessary or appropriate. Although some have suggested that existing rules can make adequate provision for electronic discovery, it is more desirable to prepare new rules, guidelines or protocols to make arbitrators and counsels be familiar with electronic discovery process, to provide an adequate standard for electronic discovery and to limit the time and cost of electronic discovery. Such rules on electronic discovery should include provisions regarding the form of electronic document production, conference between parties regarding electronic discovery, keyword search, bearing the expenses to reduce disputes over electronic discovery.

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An Analysis of Usability of the Catalogue in the KCR4 (한국목록규칙 4판에 반영된 목록의 유용성)

  • Lee, Chang-Soo
    • Journal of Korean Library and Information Science Society
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    • v.36 no.3
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    • pp.137-148
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    • 2005
  • In this paper we outline the evolving process of the cataloguing rules in Korea focused on the standardization. We analyzed the new and updated rules under the KCR4( Korean Cataloguing Rules, 4th edition) in terms of usability of the catalogue. Our findings can be summarized as follows: 1) Since there are the rules of the unlimited number of the statement of responsibility, the access point is expanded and may bring the high searchability as a result, 2) Since the rules of the general material designations are added, the catalogue users may easily identify the material, 3) Since the rules of the material specific details area are added, the catalogue users may easily understand the characteristics and other features of a publication, 4) The KCR4 seems a kind of the integrated cataloguing rules for diverse types of materials including the monographs, 5) Since the rules of choice and forms of the access point treated in the authority control, there seem some Problems in usability of the catalogue, 6) The concept of the uniform heading is eliminated which seems considered only for the convenience of the cataloguers not for usability of the catalogue.

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A study on video conferencing program user experience -Focused on Zoom and MS Teams- (화상회의 플랫폼 서비스의 사용자 경험 연구 -줌, MS 팀즈를 중심으로-)

  • Hwangbo, Yeon;Kim, Seung-In
    • Journal of Digital Convergence
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    • v.19 no.2
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    • pp.339-344
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    • 2021
  • The purpose of this study is to present measures to enhance non-face-to-face communication platform services by measuring the user experience elements of major videoconferencing platforms in the non-face-to-face era. As a method of research, the platform of Zoom and MS Teams was selected, and the factors affecting the user experience were evaluated in combination with task and Think Aloud, and seven Honeycomb models of Peter Mobil were reconstructed to be analyzed through surveys and in-depth interviews for each paragraph. Studies have shown that Zoom has high usability, usability, accessibility and searchability, and MS Teams have excellent attractiveness. Therefore, based on the results of this study, the guidelines for video conferencing platform services and the improvement of the interface were presented. Based on this study, we hope that the usability of videoconferencing will be improved, and that various related studies will proceed as follow-up studies.