• 대한영양사협회학술지
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• 제13권3호
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• pp.228-239
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• 2007

The purpose of this study was to identify the variables of foodservice employees's job satisfaction. The questionnaires to measure job satisfaction were completed by 323 employees in the Gyunggi province. Foodservice employees' job satisfaction was evaluated by the modified Smith method(1969). All statistical data analyses were conducted using the Statistical Package for the Social Science(SPSS version 12.0). The study results were as follows; 1. The demographic data showed that 65.3% of respondents aged in 40~49 years old, 96% were married, 68.8% were high school graduates, 10.2% were college graduates and 93.5% were contracted employees. 2. Factors that influenced job satisfaction among employees varied significantly. Older workers tended to be more satisfied in their job. In addition, those who had graduated college showed the highest job satisfaction score(3.03). Subjects who had graduated university showed the lowest job satisfaction score(2.05). Subjects who had worked for 2-3 years showed the highest satisfaction scores concerning their relationships with coworkers(3.33), whereas those who had worked less than 2 years showed the lowest (3.14). Regarding school type, employees working in high schools had the highest job satisfaction scores, whereas those working in middle schools had the lowest. Satisfaction of leaving school time, ‘after 4 pm group’ had the highest score(3.01). 3. The correlation between salary satisfaction and job satisfaction was significant(r=0.307, p<0.001). In addition, the correlation between job satisfaction and work satisfaction was also significant(r=0.444, p<0.001). The correlation between job satisfaction and satisfaction about relations with coworkers was significant(r=0.118, p<0.01). The correlation between salary satisfaction and work satisfaction was significant(r=0.308, p<0.001). The correlation between salary satisfaction and satisfaction about relation with coworkers not significant, but it was negative(r=0.307, p<0.001). The correlation between work satisfaction and satisfaction about relations with coworkers significant(r=0.210, p<0.001). According to this study, job satisfaction and salary were positively related. This study provides foodservice managers useful information for design positions that will increase productivity. Future study is needed to determine the factors that will improve job satisfaction and satisfy the employees' needs, which in turn will improve school food service quality.

• 한국조리학회지
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• 제20권5호
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• pp.11-15
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• 2014

The current study investigated the interrelationship among job-training satisfaction, job satisfaction, and turnover intention in foodservice operations. The findings suggested that the more satisfied employees were with their job training the more likely they were to be satisfied on their job. Furthermore, improving employees' job satisfaction led to lower turnover intention. However, job-training satisfaction by itself did not prove to have a negative relationship with turnover intention. Implications of the findings and future research are discussed.

• 한국생활과학회지
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• 제20권3호
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• pp.651-663
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• 2011

The purpose of this study was to provide basic data and information for the improvement of school foodservice and efficient management of cooks by surveying the working conditions and the job satisfaction of cooks at schools located in Chungbuk province. The questionnaires of 311 cooks were available for this study. 26.3% of respondents worked at elementary schools, 34.2% of respondents worked at middle schools, and 39.5% of respondents worked at high schools. 72.3% of them were in their forties, 24.4% worked during five to seven years, and 63.0% had qualification certificates. Their job satisfaction was examined from ten dimensions. Respondents were not satisfied with the wage system and working environment which scored 2 points out of 5 points(not satisfied). They gave 1 point out of 5 points to the promotion dimension(not satisfied at all) while organizational committment area received relatively high points. The overall job satisfaction level was 3.06 points. The evaluation of the factors that made their job unsatisfactory were evaluated and the bonus system, treatment system and the wage system were 3.80 points, 3.69 points, and 3.62 points, respectively. In order to improve the job satisfaction of school foodservice employees, a change of the wage system and welfare system are needed.

• Journal of Nutrition and Health
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• 제57권3호
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• pp.349-364
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• 2024

본 연구는 AHP를 적용하여 영양교사 및 영양사의 학교급식 식단 작성 시 고려 요인들의 상대적 중요도를 학교급별로 비교함으로써 효율적인 학교급식 식단 구성 방안에 대한 기초자료를 제공하고자 하였다. 모집단인 전국 유·초·중·고·특수학교 20,548개교를 대상으로 표본을 추출하여 총 395부 중 166부를 회수하였고, SPSS 통계 프로그램을 이용하여 CR이 0.2 이하인 응답에 대해 분석을 진행하였다. AHP를 이용하여 학교급식 식단 구성의 각 분야별 상대적 중요도를 분석한 결과 조리 인력 및 시설, 기호도, 영양의 균형, 조리 과정, 식재료 순으로 높게 나타났으며, 각 분야의 가장 중요한 하위 영역은 조리종사자의 숙련도, 급식대상자의 기호도, 영양소 섭취 기준, 위생, 식품비 예산이었으며, 이는 각 학교급에서 가장 높은 비율을 차지하였다. 더불어 급식 대상자의 기호도, 영양소 섭취 기준, 식품비 예산은 식단 작성 시 어려운 점의 상위 3가지 항목과도 일치해 식단 작성 시 반영이 어려울수록 상대적 중요도가 높게 나타남을 확인할 수 있었다. 본 연구는 향후 학교급식 식단 구성 및 관리 업무 효율 증대에 기여하며 정책 운영 방향 설정을 위한 기초자료로 활용될 수 있을 것으로 판단된다.

• 한국식품위생안전성학회지
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• 제30권4호
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• pp.323-328
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• 2015

본 연구는 학교급식위생에 중요한 역할을 하는 조리종사자의 위생관리수행도에 도움이 될 수 있는 기초위생자료 제공을 위해 급식소의 일반사항, 위생교육에 대한 조리종사자의 태도, 그리고 위생관리수행수준의 관계를 규명하였다. 경남지역에 소재하고 있는 초 중 고등학교 급식소 23곳의 조리종사자 185명을 대상으로 데이터를 수집하고 분석한 결과, 급식운영형태에서는 직영보다 위탁이 위생관리 수행수준이 더 높게 나타났으며, 하루제공 끼니수 에서는 1식이 2식, 3식을 하는 집단보다 위생관리 수행수준이 더 높은 것을 알 수 있었다. 조리종사자의 위생교육 태도에 따른 위생관리 수행수준 차이를 살펴본 결과, 위생교육에 대한 태도가 좋을수록 위생관리 수행도가 높아짐을 알 수 있었다. 본 연구의 결과로부터 급식소의 일반사항과 학교 조리종사자의 위생교육에 대한 태도는 위생관리 수행수준을 결정하는 중요한 요인임이 밝혀졌다.

• 한국조리학회지
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• 제18권2호
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• pp.19-33
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• 2012

본 연구는 외식기업의 효율적인 인적자원관리를 위한 기초자료를 제공하기 위해 외식산업에 종사하는 서울지역 레스토랑 종업원을 대상으로 유머감각이 직무만족과 이직의도에 미치는 영향에 대해 실증적으로 분석하였다. 유머감각은 메타메시지 감수성, 유머의 선호도, 정서의 표현성, 유머에 의한 대처 요인으로 도출되었다. 연구결과는 다음과 같다. 첫째, 유머감각 요인 중 유머에 대한 선호도, 유머에 의한 대처, 메타메시지 감수성 순으로 직무만족에 정(+)의 영향을 미치는 것으로 나타났으며 정서의 표현성은 영향을 미치지 않는 것으로 나타났다. 둘째, 유머에 대한 선호도, 정서의 표현성순으로 이직의도에 부(-)의 영향을 미치는 것으로 나타났으며 메타메시지 감수성, 유머에 의한 대처는 영향을 미치지 않는 것으로 나타났다. 따라서 유머감각이 직무만족과 이직의도에 유의한 영향을 미친다는 연구결과를 토대로 유머감각에 대한 중요성을 인식하고 종업원 선발시 유머감각에 대한 평가가 고려되어야 할 것이다.

• 한국식품영양학회지
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• 제32권3호
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• pp.236-245
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• 2019

The objective of this study was to investigate job understanding, performance, and job satisfaction of 150 school foodservice employees in Chungnam area from April 23, 2018 to May 18, 2018. The score of the relationship with colleagues was in the order of elementary school, middle school, and high school (p<0.05). Job understanding was ranked as follows: middle school, elementary school, and high school (p<0.05). Questionnaires on performance of food ingredients and working process management had 4.8 points for the cook and 4.6 points for the cooking staff (p<0.05). Based on the subjects' position, the hygienic safety management performance was higher in cooks than in cooking staff (p<0.05). Job satisfaction showed higher points in elementary school and middle school subjects in all items as compared to subjects of high school (p<0.05). Cooks showed more job satisfaction compared to cooking staff (p<0.05). There was a significant positive correlation (r=.253, p<0.01) between job satisfaction and job performance. Job understanding showed a significant positive correlation with job performance. Job satisfaction had a positive correlation with performance for hygienic safety management (r=.275, p<0.01).

• 대한지역사회영양학회지
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• 제14권5호
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• pp.576-589
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• 2009

The purpose of this study was to analyze the status of school foodservice facilities, utilities and equipment & sanitary education in provinces, This study was carried out from September 2008 until December 2008 and is targeted towards schools' dietitians that work at schools with school foodservice. 1,623 schools participated in this research and Kangwondo, Choongchungdo including the metropolitan area with frequent occurrence of food bone disease were the targets of this research. The regional distribution of this research is as follows; 377 schools in Seoul, 648 schools in Gyeonggido, 160 schools in Kangwondo, 438 schools in Choongchungdo equaling 1,623 schools in total. And out of the total 1,623 schools, 815 (50.2%) were elementary schools and 808 (48.8%) were middle and high schools (p < 0.001). Most of the elementary schools, excluding 4 schools, were self-operated. In the case with middle and high schools, 81.5% (513 schools) were self-operated and 18.4% (295 schools) were contracted. When dealing with the sanitation management of school foodservice in Kangwondo and Seoul, elementary schools were less equipped with equipment and facilities than middle and high schools which proved that they were in need of improvements (p < 0.01). Schools with self-operated foodservice, in particular, were in need of preparation zone improvements. 52.3%~88.0% of stainless equipment such as utensils, spoons/chopsticks, subsidiary food tray, and food trays were sterilized by dryers. Work tables, vegetable slicers, and mincers were chemically sterilized and plastic materials were sterilized by ultraviolet rays. Data from newspapers, Internet and TV are collected beforehand and then an annual hygiene educations plan for employees are put together. Hygiene education for employees are carried out monthly through oral method.

• Nutrition Research and Practice
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• 제6권4호
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• pp.366-374
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• 2012

In order to create a worker-friendly environment for institutional foodservice, facilities operating with a dry kitchen system have been recommended. This study was designed to compare the work safety and work environment of foodservice between wet and dry kitchen systems. Data were obtained using questionnaires with a target group of 303 staff at 57 foodservice operations. Dry kitchen facilities were constructed after 2006, which had a higher construction cost and more finishing floors with anti-slip tiles, and in which employees more wore non-slip footwear than wet kitchen (76.7%). The kitchen temperature and muscular pain were the most frequently reported employees' discomfort factors in the two systems, and, in the wet kitchen, "noise of kitchen" was also frequently reported as a discomfort. Dietitian and employees rated the less slippery and slip related incidents in dry kitchens than those of wet kitchen. Fryer area, ware-washing area, and plate waste table were the slippery areas and the causes were different between the functional areas. The risk for current leakage was rated significantly higher in wet kitchens by dietitians. In addition, the ware-washing area was found to be where employees felt the highest risk of electrical shock. Muscular pain (72.2%), arthritis (39.1%), hard-of-hearing (46.6%) and psychological stress (47.0%) were experienced by employees more than once a month, particularly in the wet kitchen. In conclusion, the dry kitchen system was found to be more efficient for food and work safety because of its superior design and well managed practices.

• 동아시아식생활학회지
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• 제25권2호
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• pp.352-362
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• 2015

본 연구는 지역아동센터에서 수행되고 있는 배식 실태 및 영양적 질을 평가하기 위해 2014년 7월에 설문조사 및 배식량 측정 실험을 수행하였다. 지역아동센터 급식관리자 39명이 본 설문조사에 참여하였으며, 이 중 15개소의 지역아동센터에서 근무하는 급식관리자가 배식량 측정 실험에 참여하였다. 설문조사 결과, 응답자의 51.3%가 센터장이었고, 38.5%가 생활복지사였으며, 1년 이내에 급식과 관련한 교육을 수강한 경험이 있는 경우는 69.2%였다. 응답자의 영양 및 위생분야 지식 점수는 10.0점 만점에 5.59점이었다. 응답자 중 교육 수강자의 영양 및 위생분야 지식 점수의 평균은 6.04점, 교육 비수강자의 평균은 4.58점으로 교육 수강 여부에 따라 통계적으로 유의한 차이를 보였다(p<0.05). 지역아동센터에서는 절반 정도가 대면배식(51.3%)으로 배식하고 있었고, 자율배식(23.1%), 개별배식(20.5%) 순이었다. 지역아동센터의 급식관리자들은 센터의 배식량이 적절하다고 생각하고 있었다(3.6점/5점 만점). 지역아동센터 배식 시 위생모 또는 배식용 앞치마를 착용하는 정도에서 교육 수강자와 교육 비수강자 간에 통계적으로 유의하게 차이가 있었으며, 교육 수강자들의 수행도가 높았다. 또한 '지역아동센터를 이용하는 초등학교 5학년 남학생에게 배식을 하는 상황'에 대한 배식량 측정 실험 결과, 메뉴로 제공되는 모든 음식은 배식량 기준을 충족시키지 못하였으며, 밥, 국, 주찬, 부찬, 김치는 배식량 기준 대비 각각 87.3%, 65.2%, 56.5%, 37.1%, 81.3%를 충족시켰다. 측정한 배식량에 대한 영양소 분석을 수행하였으며, 에너지와 비타민 A, 티아민, 리보플라빈, 칼슘은 영양기준 대비 섭취가 충분하지 못한 것으로 나타났으며, 단백질과 비타민C, 철은 영양기준 대비 100.0% 이상을 충족하는 것으로 나타났다. 단백질의 에너지 비율은 권장비율에 해당하였으나, 탄수화물은 72.0%, 지방은 13.3%로 각각의 권장비율인 55~70%, 15~30%에 조금 넘거나, 못 미치는 것으로 나타났다. 본 연구결과, 지역아동센터의 급식 담당자의 교육 수강 여부는 영양 및 위생관련 지식 점수와 배식 서비스의 수행도에 영향을 미치는 것으로 나타났다. 또한 지역아동센터 급식관리자가 배식하는 배식량이 배식량 기준 및 영양기준을 충족시키지 못하는 것으로 나타났다. 이에 지역아동센터 급식관리자의 급식관리 수행능력을 향상시키기 위해서는 관련한 교육 기회 제공이 이루어져야 한다. 지역아동센터 급식에서 적절량 배식을 통해 아동의 영양수준을 향상시키기 위해서는 배식량 기준으로 영양관리 지침을 마련하고, 배식의 중요성 및 아동 연령별 적절한 배식량에 대한 교육이 필요하겠다. 아동의 배식량과 관련하여 정부차원에서 이루어진 연구 및 보고에 대해 충분한 홍보가 미흡했으며, 현장에서 활용 방법에 대해 인지하지 못하고 있으므로, 이에 대한 홍보 및 교육이 실시되어야 한다. 본 연구결과는 지역아동센터의 급식관리자의 교육 자료 개발 및 취약 계층 영양 관련한 후속 연구에 활용될 수 있을 것으로 기대된다.