• Title/Summary/Keyword: satisfactory factors

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A refinement of customer satisfactory factors in multimedia contentware evaluation process - focused on company website design - (멀티미디어 컨텐트웨어 상품에 대한 소비자 감성 평가 요소(문화성 인자)추출에 관한 연구 - 기업 웹사이트를 중심으로 -)

  • 이종호;김명석;이현이;김태균
    • Archives of design research
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    • v.11 no.1
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    • pp.291-302
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    • 1998
  • This paper covers the development process of multimedia evaluation system, especially focused on customer satisfactory factors while customers navigating net-based Interactive multimedia system. Customers usually experience new level of interaction cased by newly developed web-based technology In ordinary multimedia system. However, if it gives customers satisfactory experience is a matter of question. To find out the relationship between customer satisfaction and interactivity factors exposed by multimedia system, a model has been developed which describes the structure of web-based multimedia system and its relation to customer satisfactory factors. Five different experiments, including 'semantic differential', 'focus group interview', and 'expert review', has been conducted and four customer satisfactory factors were identified. Those are 'customery value', 'structural perfectness', 'visual perfectness', and 'contemporaneity'. With these factors and newly delveoped evaluation system, 7 different web-site has been evaluated and analyzed at the end of this report.

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A Study on the POE(Post Occupancy Evaluation) of Rural Han-ok (전라남도 농촌한옥의 거주성 평가에 관한 연구)

  • Lee, Chang-Jae;Choi, Il;Park, Sung-Jin
    • Journal of the Korean Institute of Rural Architecture
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    • v.16 no.1
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    • pp.17-26
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    • 2014
  • This study examined the trend of floor space characteristics, size characteristics and modeling characteristics so as to evaluate the satisfactory level of subjects living in Hanok. By doing so, the type of Hanok was classified into 5 groups. The satisfactory level was evaluated after the subjects resided in Hanok based on each type of housing. In the satisfactory level investigation, which was conducted after the residence, the overall satisfactory level on Hanok showed to be high. In the evaluation on the residence scale, positive results were generally achieved regarding 'full size of residence', 'number of rooms compared to residence size', 'size of living room', etc. The indoor environment of residence evaluation mainly showed positive results regarding 'ventilation', but most subjects were unsatisfied in regard to 'heating', 'noise', 'lighting', etc. In the behavioral factor evaluation of residents, positive results were gained regarding 'health', but comparatively negative results showed based on items of 'construction expense', 'burden of maintenance expense', 'investment value', etc. After analyzing the influential factors on the overall satisfactory level, results showed that 'dust inflow' of the physical site environment evaluation, 'size of living room' of the residence size evaluation, 'heating' of the residence indoor environment evaluation, and 'burden of maintenance expense' in the behavioral factor evaluation significantly influences the overall satisfactory level.

Dinning-out Customers' Restaurant Selection Factors at Ski Resorts (스키장 이용 외식 고객들의 레스토랑 선택속성 연구)

  • Park, Hubert;Yoon, Hei-Ryeo
    • Journal of the Korean Society of Food Culture
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    • v.26 no.4
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    • pp.344-353
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    • 2011
  • The objective of this study was to classify dining-out customers' behaviors at ski resorts based on their restaurant selection factors. Data were collected one-on-one via interview questionnaires of 178 customers at the ski resorts. The mean scores of important attributes (4.12) and satisfactory attributes (3.08) for the sport&leisure purpose group were analyzed. For the date&family trip purpose group, the important attributes (4.13) and satisfactory attributes (3.06) were evaluated, resulting in a significant difference between the two visiting-purpose groups by independent t-test (p<0.05). The recognized important attributes for the sport&leisure purpose group were food taste (4.54), hygiene (4.53), menu variety (4.22), menu price (4.15), and convenience (4.12), and the most recognizable satisfactory attributes were related to convenience (3.52), waiting time (3.95), and employee service (3.90). For the date&family trip purpose group, recognized important attributes were hygiene (4.83), food taste (4.67), menu price (4.40), convenient (4.33), menu variety (4.25), waiting time (4.21), and employee service (4.10), and marked satisfactory attributes were convenience (3.65), hygiene (3.31), atmosphere (3.25), employee service (3.23), waiting time (3.17), and food taste (3.00). These results suggest that restaurant selection attributes would be useful tools to restaurant managers in controlling the quality of foodservice and satisfying service requirements for dinning-out customers at ski resorts.

An Assessment of the Knowledge, Attitude, and Practice Toward Standard Precautions Among Health Workers From a Hospital in Northern Cyprus

  • Abuduxike, Gulifeiya;Vaizoglu, Songul Acar;Asut, Ozen;Cali, Sanda
    • Safety and Health at Work
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    • v.12 no.1
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    • pp.66-73
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    • 2021
  • Background: The objective was to assess the knowledge level, attitude, and practice of health care workers towards standard precautions, and to identify the related factors. Furthermore, it was attempted to identify the proportion of having the experience of needle stick injuries (NSIs) and associated factors among participants. Methods: A cross-sectional study was conducted in a teaching hospital among 233 health workers using a self-administrated questionnaire. The questionnaire included eight knowledge items, seven practice items, and five attitude items. Based on the mean score of each category, responses were grouped into "satisfactory" and "unsatisfactory". Univariate, bivariate, and multivariable logistic regression analyses were done. Results: The mean age of the participants 32.95 (SD ± 9.70) and 62.2% of them were women. 57.5% of the staff had a satisfactory level of correct knowledge (>5 correct answers), 37.3% had a satisfactory positive attitude (>3 correct answers), and 30.9% had a satisfactory practice (>3 correct answers) towards standard precautions. The occupation was one of the predictors as doctors were less likely to have satisfactory knowledge and practice compared to nurses (OR = 0.269, 95% CI: 0.10-0.70 and OR = 0.248, 95% CI: 0.08-0.77, respectively). Out of 174 participants, 31.6% of them reported experiencing NSIs and support staff were 71% less likely to experience NSIs compared to nurses & paramedics. Conclusion: The findings revealed a substandard adherence of standard precautions among participants, which highlighted the necessity of the provision of a periodic, tailored training program based on the occupation and risk exposure.

Poor Knowledge of Colorectal Cancer in Brunei Darussalam

  • Chong, Vui Heng;Lim, Ai Giok;Baharudin, Hana Naqiyah;Tan, Jackson;Chong, Chee Fui
    • Asian Pacific Journal of Cancer Prevention
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    • v.16 no.9
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    • pp.3927-3930
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    • 2015
  • Background: Colorectal cancer (CRC) is the most common gastrointestinal cancer and the incidence is increasing in many developing countries. While it can be detected early and even prevented through screening and removal of premalignant lesions, there are barriers to screening which include low level of knowledge and awareness of CRC. This study assessed the level of knowledge of CRC in Brunei Darussalam. Materials and Methods: A total of 431 (262 male and 161 female) subjects participated in this questionnaire study. Subjects were scored on their knowledge of signs/symptoms (maximum 10 correct answers) and known risk factors for CRC (maximum 10 correct answers) and were categorised into poor (0-2), moderate (3-4) and satisfactory (5-10). Comparisons were made between the various patient factors. Results: Overall, 54.1% could not name any CRC signs/symptoms or associated risk factors. Most were not aware of any screening modalities. The overall scores for CRC signs/symptoms and risk factors were $1.3{\pm}1.39$ (range 0-6) and $0.6{\pm}1.05$ (range 0-5) respectively. Overall, the breakdown of scores was: poor (78.1%), moderate (20.3%) and satisfactory (6.2%) for signs/symptoms and poor (93.2%), moderate (6.2%) and satisfactory (0.7%) for risk factors. Higher level of education, female gender and non-Malay race were associated with higher scores for both signs/symptoms and knowledge of screening modality; however the overall scores were low. Conclusions: Our study showed that the general knowledge of CRC in Brunei Darussalam is poor. Being female, with higher levels of education and non-Malay race were associated with higher scores, but they were still generally poor. More needs to be done to increase the public knowledge and awareness of CRC.

A Study on the Residential Satisfaction Analysis for Street Space Design in Detached House Area (도시단독주택지 가로공간 계획을 위한 거주자 만족도 분석 연구)

  • Kim, Joo-Hyun;Moon, Ji-Won
    • Journal of the Korean housing association
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    • v.21 no.4
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    • pp.129-137
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    • 2010
  • This study surveys the degree of residents' satisfaction on the current street space to suggest alternatives for the improvement of the street space design in detached house areas. In the results of the survey, we find the following. First, in the result of analysis on age, residential term, having children or not, income level, and type of house ownership, residents are homogeneous in social and economic characteristics. There are similarity in geographical, locational conditions, neighboring facilities, deterioration of residential house, and the time of residential formation among residential areas. Second, satisfactory determinants of residents on street space according to street types, are maintenance, protection of privacy, and parking space. Third, satisfactory determinants of residents on street hierarchy is the inner circulation road while unsatisfactory one is the inner roads. Fourth, age, residential term and type of house ownership are significant factors influencing residents' satisfaction. Factors influencing satisfaction on street space are also affecting total satisfaction and factors associated with street environment are perceived more important ones than factors associated with street activities. Thus we find the degrees of satisfaction for residents on street type and street hierarchy are different despite that general characteristics of residents are similar. We also find residents consider street noise and maintenance as critical factor among physical factors of street space.

Depression, Anxiety, and Spouse Support in Married Women Who had Received Gynecologic Cancer Treatment (부인암 치료를 받은 기혼여성들의 우울, 불안, 배우자 지지)

  • Lee Inn Sook
    • Journal of Korean Public Health Nursing
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    • v.17 no.1
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    • pp.58-68
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    • 2003
  • This study was conducted to explore the depression, anxiety, spouse support, and the difference of these variables according to the general characteristics and disease related characteristics in married women who had received gynecologic cancer treatment. The subjects consisted of 62 patients with cervical cancer, 18 patients with ovarian cancer, and 7 patients with endometrial cancer who were admitted to the department of obstetrics and gynecology, 3 education hospital in Seoul from January, 1996 to August, 1999. The data were collected from March 25 to July 25, 2000 by using a mailed questionnaire. The results were as follows : 1. The mean score of depression was 35.1 with the range from 20 to 76. The mean score of the anxiety was 38.6 with the range from 24 to 58. The mean score of the spouse support was 33.8 with the range from 12 to 48. 2. The score of depression was significantly different by the general characteristics: woman's education level(p=.040), economic level(p=.002), and the satisfactory level on married life(p=.009). The score of spouse support was significantly different by the general characteristics: woman's education level(p=.009), spouse's education level(p=.001), spouse's religion (p=.004), economic level(p=.008), and the satisfactory level on married life(p=.000). The scores of depression, anxiety, and spouse support were not significantly different by the disease related characteristics. 3. The score of depression had a positive correlation with anxiety(r=.731), and a negative correlation with spouse support(r=-.425). 4. The main influencing factors on the depression were economic level$(13.4\%)$ and satisfactory level on married life$(4.4\%)$. The main influencing factors on the spouse support were satisfactory level on married life$(23.6\%)$ and spouse's education level$(9.2\%)$. Based upon the above findings, the depression, anxiety, and spouse support of women who had received gynecologic cancer treatment were higher than healthy married women. The score of depression and anxiety had a negative correlation with spouse support. The factors influencing spouse support were satisfactory level on married life and spouse's education level. Therefore it is recommended that nursing intervention for women who had received gynecologic cancer treatment would be focused to improve spouse support for alleviating depression and anxiety level.

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Job Satisfaction and Relating Factors of Medical Record Technicians Working in General Hospitals (일부 종합병원 의무기록사의 직무만족도와 관련요인)

  • Shin, Eun-Sook
    • Journal of the Korea Convergence Society
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    • v.6 no.5
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    • pp.337-346
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    • 2015
  • This study has been conducted for the purpose of elucidating the factors that are affecting the job performances and how this factors have affected the satisfactory of medical record technicians working at general hospitals in south Korea. This study had 428 participants from 60 general hospitals, located in Seoul and 4 different metropolitan cities such as Incheon, Daegu, Gwangju and Daejeon. This study was performed through using the standardized self-administered questionnaires As a result, the job satisfaction had a significant relationship with the participants monthly income, age, position of the job, BMI, satisfactory in performances, consideration of changing the career, having a breakfast regular exercises, and having a perception on socioeconomic status of oneself. Particularly, the hierarchical multiple regression analysis had shown that possessing the appropriate characteristics that are required in that field of career had a high correlation with the job satisfactory. In the future, this study suggests that need of appropriate interventions of work-related characteristics are required in order to improve the job satisfaction of medical record technicians.