• Title/Summary/Keyword: satisfaction-rate

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The Degree of Satisfaction on Constitutional Health Care Program for an Extended Family (체질별 건강 관리에 대한 만족도 조사 - 일계 대가계 구성원을 대상으로 -)

  • Yoo, Jong-Hyang;Kim, Yun-Young;Lee, Si-Woo;Kim, Sang-Hyuk;Park, Ki-Hyun;Jang, Eun-Su
    • Journal of Sasang Constitutional Medicine
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    • v.21 no.2
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    • pp.87-95
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    • 2009
  • 1. Objective : Researching the satisfaction on constitutional health care and studying an influential factor on the satisfaction to make use of basic materials for consitutional health care model. 2. Methods : We sent the questionnaire to 102 extended family members who received constitutional health care in oriental medicine institute. Collected 70 data analysis was statistically proceeded by SPSS. 3. Results : The rate of satisfaction on consitutional health care was 87% which was relatively high in comparison with other health care programs. Oriental clinic showed the highest in rate and then oriental hospital and institute were followed. 4. Conclusion This study showed that satisfaction on consitutional health care was high and the health care program was positive in improving health. Developing guide on health care by constitution and building up clinical data on the degree of health improvement influenced by health care program.

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Analysis of Employment Tendencies According to the Satisfaction of Field (Clinical) Practice among Students of the Department of Optics (안경광학과 학생들의 현장(임상)실습 만족도에 따른 취업 성향 분석)

  • Choi, Gye-Hun
    • Journal of Korean Clinical Health Science
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    • v.4 no.4
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    • pp.671-679
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    • 2016
  • Purpose. This research study is to understand the effects of field (clinical) Practice on employment choice and decision. Method. The research study conducts a questionnaire survey of trainees who received field (clinical) Training during the period of 2016 summer vacation to analyze the data, utilizing Likert 5 rating scales and conduct a statistical analysis with the tool of SPSS 18.0. Results.. As for the satisfaction of the participation of Practice, girl students account for the high rate (75.1%) compared with boy students (61.7%). Regarding the satisfaction of each Practice spot, ophthalmic clinic reaches the high rate (77.8%) compared with optical shop (65.7%). Practice about practice courses (53.2%) of regular subjects have somewhat close correlations compared with theory courses (46.8%). 75.2% of respondents in the group that shows the high satisfaction of the participation of Practice replied that they would decide employment as an academic major after Practice. And the figure is proved to assume a high ratio. Conclusion. The analytic research outcome indicates that those trainees who received Practice in an ophthalmic clinic have higher satisfaction than those who received Practice in an optical shop. There is the high accomplishment of employment in relation to academic major area instead of other area, after Practice.

A Study on Operation-Effectiveness Analysis of Clinical Nurse Specialists : Focused on Patient Satisfaction and Expected Profit (임상 전문간호사 운영 효과 분석)

  • Mo, Jin-A;Lim, Ji-Young
    • Journal of Home Health Care Nursing
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    • v.18 no.1
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    • pp.13-19
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    • 2011
  • Purpose: The aim of this study was to evaluate patient satisfaction and indirect marketing effects (recommendation, hospital re-visit intention) and additionally to calculate the expected incomes by clinical nurse specialists (CNS). Methods: Sixty-six patients who had lower varicose vein removal surgery performed at two general hospitals from August 1 to November 30, 2008, were recruited. The effects were evaluated by degree of patient satisfaction, the number of personal recommendations given, rate of hospital re-visit intention, and indirect marketing effects. Indirect marketing effects were calculated as the total cost of surgery multiplied by the score of other variables. Results: The patient satisfaction score was 0.82 for CNS and 0.43 for general nurses (GN). The number of personal recommendations given was 2.5 for CNS and 1.1 for GN. The rate of hospital re-visit intention was 0.31 for CNS and 0.21 fot GN. The ratio of expected incomes between CNS and GN is 2.07 to 1. Conclusion: We found that when a CNS serves a patient, satisfaction, number of personal recommendations, hospital re-visit intention, and indirect marketing effects were higher than those of GN. These results show that CNS have dominant roles and functions and that the effects of CNS employment can be measured using economics parameters.

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Evaluation of the mental and physical health status of university woman students using the Cornell Medical Index (CMI에 의한 여대생의 건강문제 평가)

  • 모경빈
    • Journal of Korean Academy of Nursing
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    • v.12 no.2
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    • pp.45-56
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    • 1982
  • This study was carried out during the month of september 1982 to analyse and evaluate of the mental and physical health status of University woman students using the Cornell Medical index. The purpose of the study was to provide basic data required by the University health program for planning related health need of woman students. The study sample is consisted of 486 students living in the dormitory enrolled for the fall semester 1982 in a Women's University in Seoul. The instrument used for the collection of data was an abridged version of a modified Cornell Medical Index. The questionarre includes 35 items related to physical health complaints and 22 items related to mental health complaints. The data was treated by a computer(SPSS) using one way analysis, and The Fishers' ratio and Chi-square test at the 5% level were also adjusted for the test for statistical significance. The interpretation of this study is limited due to the sample which was restricted to one University and not randomly selected. The followings are the results of the foundings so far achieved. 1. More than 60% of the Woman students have physical health problems in digestive system, cardiovascular system, nervous system, respiratory system, and musculo skeletal system in the order named. 2. More than 50% of the woman students have mental problems because of anger inadequacy sensitivity tension, depression and anxiety in the order named. 3. There were no statistically significant differences among woman students in mental and physical health problems caused by year groups, major groups, growing regional groups. 4. There were significant differences caused by the number of brothers and sisters in the aspect of appealing mental and physical problems. 5. There were significant differences caused by the rate of satisfaction in the living cost, and the lower the rate of the satisfaction in the living cost goes, the higher tile frequency rate of the appealing mental and physical health problems is. 6. There were significant differences caused by the rate of satisfaction of the living in the aspect of appealing mental and physical health problems. There fore, the lower the rate of the satisfaction of the living goes, the higher the frequency rate of the appealing mental and physical health problems is, and the more the complaints are, the more frequent the appealing of the problems of digestive system, circulating system and fatigue is.

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Hospital Selection Factors and Degree of Satisfaction of Aesthetic Plastic Surgery Patients (미용성형 환자의 병원 선택 요인과 만족도)

  • Cho, Kyoung-Won
    • The Korean Journal of Health Service Management
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    • v.4 no.2
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    • pp.97-106
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    • 2010
  • Recently hospitals are trying to meet requests of patients by reflecting regular survey results of patients into hospital's management in order to increase patients' satisfaction and the rate of return visit. In this paper, degree of patients' satisfaction and the rate of return visit were analyzed using surveys of hospital selection factors and the characteristics of aesthetic plastic surgery. This analysis results can be used as data for setting up efficient management direction of aesthetic plastic surgery hospitals. In the main results, facilities and medical trust factor was the primary cause for aesthetic plastic surgery patients to select hospitals and the results showed that hospitals have to consider carefully not only aesthetic plastic surgery patients but also guardians such as parents or friends because patients are acquiring surgery information from them. The results also showed approachableness to hospitals was not important factor to select a hospital.

Developing the Customer Quality Satisfaction Index Using Online Reviews: Case Study of TV (리뷰를 활용한 고객 품질 만족도 지수 개발 : TV 사례연구)

  • Jiye, Shin;Heesoo, Kim;Jaiho, Lee;Hyoungwoo, Jeon;Jeongsik, Ahn;Sunghoon, Hwang
    • Journal of Korean Society for Quality Management
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    • v.50 no.4
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    • pp.863-876
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    • 2022
  • Purpose: The purpose of this study is to propose the product quality satisfaction index based on multiple linear regression using customer reviews. Methods: The proposed framework is composed of four steps. First, we collect online reviews and divide it into insight phrases. The insight phrases are classified using product attribute dictionary and sentiment analysis is conducted. Second, the importance of attributes is calculated in consideration of both regression coefficient and frequency. Third, the positive rate is calculated concerning sentiment analysis result. Therefore, the quality satisfaction index is measured by the weighted sum of importance and positive rate in the last step. Results: We conduct a case study using 2-years(2020, 2021) of Samsung TV reviews to confirm the effectiveness of the proposed methodology. As a result, we found that Picture quality is the most crucial attribute in TV evaluation. The importance of Gaming and content has grown up as the positive rate has also increased. Therefore, the overall satisfaction of TV has increased in 2021 compared to 2020. Conclusion: The result of this study shows that the proposed index reveals the customer's mind efficiently and can be explained by the importance and positive rate of each attribute. By using the proposed index, companies are able to improve and the priority of improvement can be determined.

The Effect of Yoga and Health Calisthenics Program in the Middle Aged Women on Physiological Index and Life Satisfaction (요가와 건강체조 프로그램이 중년여성의 생리적 지수와 생활만족도에 미치는 효과)

  • Min, Soon;Jang, Sook-Hee;Kim, Hye-Sook;Ha, Yun-Ju;Chung, Kyoung-A;Jung, Sun-Ju
    • Journal of Korean Biological Nursing Science
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    • v.12 no.2
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    • pp.97-105
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    • 2010
  • Purpose: The purpose of this study was to examine the effect of yoga and health calisthenics program in the middle aged women on physiological index and life satisfaction. Methods: This research was an one group pretest-posttest design. A pre and post measurement tool of the program was applied to measure body weight, obesity, rate of body fat, vital capacity, inhalation rate of oxygen, sit-up, grasping power, total physical response, body anteversion, body mass index (BMI), total physical strength, physical strength, health age, life satisfaction. Data collected from this tool was analyzed by SPSS in paired t-test. Results: The results were summarized as follows: yoga program group, the body weight, obesity, BMI, %body fat of the decreased. The results of pulmonary yoga group, vital capacity and inhalation rate of oxygen, total physical strength examination results showed a significant difference. Conclusion: In this study, the yoga program was effective in positive on body composition and physical strength, life satisfaction in middle aged women.

The Effects of Extended Family Visiting Hours in the Intensive Care Unit (중환자실 가족면회 시간 연장의 효과)

  • Lee, Young-Ock;Kang, Ji-Yeon
    • Journal of Korean Critical Care Nursing
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    • v.4 no.1
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    • pp.51-63
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    • 2011
  • Purpose: This study aimed to examine the effects of extended family visiting hours in the intensive care unit (ICU). Methods: The subjects were 168 ICU patients and their family members. Two 30-minute visits a day were allowed to the control group according to current policy, while four 30-minute visits a day were allowed to the experimental group. Patients' state anxiety was measured at the first day of ICU admission, and on the third day of ICU admission patients' anxiety and family satisfaction were measured. For the infection rate, comparison was made between the experimental and control data-collecting periods. Results: The patients' state anxiety significantly decreased in the experimental group. Family satisfaction of experimental group was significantly higher than that of control group. There was no significant difference in the infection rate. Nurses positively evaluated extension of visiting hours because it could stabilize patients, reduce the number of arrangements for additional visits, and help establish trust relationship with families. Conclusion: Extended family visiting hours in the ICU reduced patients' anxiety and improved family satisfaction but had no effect on the infection rate. Extended family visiting hours in the ICU is expected to improve the quality of critical care.

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The Study on the Correlation Analysis between the Experienced Crime Victimization Rate and the Evaluation Indicator for Residents' Safety of Outdoor Spaces from Crime in Multi-Family Housing (공동주택단지에서의 범죄피해경험율과 범죄로부터의 안전성(safety) 평가 지표간의 상관성 분석에 관한 연구)

  • Lee, You-Mi
    • Journal of the Korean housing association
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    • v.19 no.2
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    • pp.73-82
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    • 2008
  • The purpose of this paper is to analyze the correlation analysis between the experienced crime victimization rate and the evaluation indicator of residents' safety of outdoor spaces from crime in multi-family housing. Additionally this paper intend to analyze the correlation analysis between the residents' satisfaction about safety and the evaluation indicator of residents' safety of outdoor spaces. For that purpose, 9 Multi-Family Housing located in the metropolitan area were selected to perform a survey against 349 residents during May 26-29, 2006. The SPSS program was used and the level of satisfaction ranged from 1 to 5. Scale of 5 being most satisfied while 1 being most dissatisfied. The results of this study are the followings; 1) Most occurred crime were auto theft and damages, poster matter theft, housebreaking. 2) The crime rate is higher in outdoor than in indoor. 3) This study proved the correlation between the residents' satisfaction about housing safety and most indicators except the number of households etc. 4) By the results of the correlation coefficient it makes clear that the number of apartment building, the visibility of Green Space, the location of pedestrian etc. have relation with the residents' satisfaction about housing safety.

Relationship between Completers' Satisfaction of Job Training Programs and Training Performance in Gwangju Area: The Moderating Role of NCS Level (광주지역의 구직자 훈련 프로그램 이수자 만족도와 취업률간의 관계: NCS 수준의 조절효과)

  • Moon, Younhee;Hong, Seong-woo;Shin, Woo-jin;Choi, Jiho
    • Journal of vocational education research
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    • v.36 no.4
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    • pp.21-40
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    • 2017
  • The purpose of this study is to demonstrate the effects of job training program satisfaction on objective training performance such as employment rate. In addition, the NCS(National Competency Standards) level was considered as a moderating variable in order to clarify the boundary conditions between job training program satisfaction and employment rate. The data used for the analysis of the research model are 513 job training programs that provide employment rate information among job training programs of 2016 Gwangju area on HRD-Net. The results of the analysis are summarized as follows. First, The satisfaction score of the job training programs calculated on the basis of the six dimensions of satisfaction is 4.46. The NCS level of the job training programs ranged from 2 to 6. The average score of the programs was 3.32. Second, satisfaction with the job training programs has no statistically significant effect on the employment rate, but the NCS level of the job training programs was found to be statistically significant in the interaction effect. Finally, policy implications, limitations, and further research directions are mentioned through this study.