• 산업진흥연구
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• 제8권1호
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• pp.83-94
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• 2023

본 연구는 기업현장교사 및 기업교육 만족도가 도제교육 만족도 및 학생의 직무 역량 함양에 미치는 영향을 NCS 직무 표준 및 산학일체형 도제학교 사업단 집단 중심으로 탐색하였다. 연구 결과 전기·전자 및 음식서비스 분야에서 기업현 장교사의 만족도는 학생의 직무역량 향상에 긍정적인 영향력을 미쳤으나, 경영·회계·사무와 정보통신 분야에서는 기업교육 만족도가 중요한 것으로 나타났다. 사업단 유형별 분석에서는 공동실습유형과 산업계 주도 유형에서 기업현장교사의 만족도가 직무역량 향상에 큰 영향력을 미치는 것으로 분석되었으나, 거점학교형과 단일학교 유형에서는 기업교육 만족도의 영향력이 큰 것으로 나타났다. 따라서 기업현장교사의 역량에 대한 재정의와 더불어 역량 제고에 정책적인 고민이 필요하며, 사업단 유형과 NCS 직무 표준 분류 간의 연관성을 염두에 둔 산학일체형 도제학교 운영계획의 수립과 실행이 필요하다.

• 디지털산업정보학회논문지
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• 제18권1호
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• pp.125-138
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• 2022

Companies want organizational members who take e-learning courses to enjoy the advantages of transcending time and space that e-learning has, but also want what they have learned to help the organization, the work they perform, or their future careers. In addition, while enjoying the effect of reducing education costs compared to offline education through e-learning, it is expected that executives and employees will apply the knowledge and skills learned to the field and perform tasks to achieve results. As COVID-19 continues, many education programs that have been conducted offline at corporate sites have been converted to e-learning, with a larger number of e-learning operations than in the past. This study was conducted based on the perception that learners' learning satisfaction is important for the successful operation of e-learning education, and that learners' own self-directed learning ability and self-determination are important as well as corporate efforts. As a result of the study, hypotheses 1-1, 1-2, 1-3-1, and 1-3-2 that the better the self-determination (autonomy, competence, full-time support, and peer support) is, the higher the learning satisfaction will be. Both Hypothesis 2-1 and Hypothesis 2-2 were adopted that the better self-directed learning (subjectivity, execution ability) is, the higher the learning satisfaction will increase. In conclusion, it is necessary to properly introduce the concepts of self-determination and self-directed learning in corporate education while operating with the corporate education system.

• 직업교육연구
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• 제37권2호
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• pp.19-37
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• 2018

이 연구에서는 산학일체형 도제학교의 학교 및 기업 관계자들이 독일 스위스의 도제교육 사례를 탐색할 수 있는 기관을 방문한 후, 참여자의 만족도와 인식도 변화를 분석하고자 한다. 이를 바탕으로 도제학교에 대한 이해를 제고하고 내실 있는 연수 실시를 위한 개선 방안을 마련하고자 한다. 본 연구를 통해 국외연수에 참가한 학교 관계자와 기업관계자의 국외연수 프로그램 내용과 도제교육 운영에의 도움 등 만족도는 매우 높은 것을 확인할 수 있다. 다만 도제교육 관련 기관 유형별(직업학교, 기업, 상공회의소, 수공업협회, 연구기관) 만족도 간에는 참여자의 연령별로는 차이가 없었으나 근무지역, 직위 등에 따라 만족도 간에 통계적으로 유의한 차이가 있는 것으로 나타나 분석 결과를 바탕으로 향후 방문 기관 선정 등에 반영할 필요가 있다. 학교 및 기업 관계자의 국외연수 참여에 따른 산학일체형 도제학교 운영에 대한 인식도 변화와 관련하여 학교 관계자의 경우는 연수 전보다 연수 후에 도제교육 이해, 계획, 실행, 평가 전 영역에 걸쳐 인식도가 높아졌으나 기업 관계자의 경우는 그렇지 않은 것으로 나타났다. 그러나 기업관계자도 국외연수가 도제교육을 운영에 대해서는 매우 도움이 된다고 이해하고 있으므로 향후 국외연수의 효과를 보다 높이기 위해서는 사전 연수 또는 정례협의회, 사업단별 협의회 등을 통해 도제교육에 대한 이해를 도울 수 있는 많은 정보를 제공할 필요가 있다. 그리고 우리나라와 독일, 스위스, 호주의 도제교육 실행을 위한 사회 문화적 여건의 차이가 매우 크므로 단순한 비교 분석보다는 우리나라 시스템 내에서 개선 방안을 도출할 수 있는 방향에서의 국외연수 운영이 필요하다.

• 유통과학연구
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• 제14권3호
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• pp.45-54
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• 2016

Purpose - There have been numerous studies investigating the effects of corporate social responsibility initiatives on corporate associations or corporate images. In line of this research stream, current research examined the potential impact of customer participation in the process of corporate social responsibility initiatives on attitude toward the company. This research differentiates from previous studies that it is the first to connect corporate social responsibility and customer participation. Specifically, we suggest a structural model on corporate associations which was classified into corporate ability associations and corporate social responsibility associations that the more the customers participate in initiating corporate social responsibility, corporate associations were formed more positively. And this leads to the increase of revisit intentions through customer satisfaction. Research design, data, and methodology - To test our research model, we collected data of real consumers of a large discount store in Korea. At the large discount store, customers were given an opportunity to participate the discount store's CSR activity program. We performed field survey and collected data of 146 respondents. We analyzed the data using PASW statistics 21.0 and AMOS 16.0 in order to test our structural model. Results - The results showed that consumers who participated more in initiating corporate social responsibility revealed higher score for corporate ability associations and corporate social responsibility associations. These corporate associations had a positive effect on customer satisfaction, which leads to higher attitude toward revisit intentions. Specifically, hypothesis 1.1 "As Customer participation in CSR process increases, the evaluation of CA associations will be positive,"was supported. Hypothesis 1.2 "As Customer participation in CSR process increases, the evaluation of CSR associations will be positive," was supported. Hypothesis 2.1 "As the evaluation of CA associations is positive, satisfaction with the firm will increase," was supported. Hypothesis 2.1 "As the evaluation of CSR associations is positive, satisfaction with the firm will increase," was supported. Hypothesis 3 "As satisfaction with the firm increases, revisit intentions with the firm will increase," was supported. Conclusions - This research is the first to study the relationship between customer participation in CSR process, CSR, and consumer reactions. This research also contributes to customer participation and corporate social responsibility literature by suggesting customer participation as an antecedent and empirically demonstrating the positive relationships between the constructs. The findings of this research may offer managerial implications for marketing practitioners. When performing corporate social initiatives, it is better to let the customer participate in the process which leads to higher corporate ability associations and corporate social responsibility associations, also higher satisfaction and revisit intentions. Our results provide useful information to practioners that spontaneous participation of consumers makes CSR initiatives effective and successful. Limitations and ideas for further research remain in this research. For example, our focus on the logic was cognitive evaluations(e.g. corporate associations) but affective dimensions might be considered since recent researches are investigating the relationship between customer participation and affective reaction as a response. Despite the limitations, this research have unique and applicable implications for academics and practitioners.

• 보건의료산업학회지
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• 제10권3호
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• pp.199-211
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• 2016

Objectives : This study compared the influencing factors on life satisfaction after retirement between public pension and specific corporate pension recipients. Methods : This study used the fifth year data of 2013 from the raw data of the Korean Retirement and Income Study collected by the National Pension Research Institute. The data analysis in this study was done with the chi-square test, t-test, and linear regression using SPSS ver. 22.0 to verify the relevance between the general characteristics of pension recipients. Results : This study shows that there was a difference in expenditures and health care costs between public pension and special corporate pension recipients. The influencing factors on life satisfaction for public pension recipients were the level of spending, whether there were limitations in daily life and social activity, whether recipients had financial assets and health care costs while for specific corporate pension recipients, they were education level, level of spending and chronic diseases. Conclusions : A health policy that maximizes life satisfaction and takes into account the type of pencion needs to be considered and implemented.

• 아태비즈니스연구
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• 제12권4호
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• pp.241-251
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• 2021

Purpose - Drawing on the content-process approach, this study examines the effect of employees' perceived utility of education and training in small and medium enterprises (SMEs) on their satisfaction. In addition, this study investigates how the human resource management department' activities moderate the relationship between employees' perceived utility of education and training and satisfaction. Design/methodology/approach - This study predicts the positive relationship between employees' perceived utility of education and training and satisfaction, and HR activities strengthens this positive relationship. To test these hypotheses, this study utilized Human Capital Corporate Panel (HCCP) datasets, especially 2017 data at the individual level. The number of the final sample is 425 for the test. Moreover, this study used the hierarchical regression model with SPSS. Finding - As predicted, the analytical results with the hierarchical regression model showed that employees' percieved utility of education and training and satisfaction were positively related. In addition, HR activities strengthened this relationship between employees' percieved utility of education and training and satisfaction. Research implications or Originality - This study will provide academic and practical implications for future research on human resource development, especially SMEs by deepening an understanding of the important factors in order to increase employees' satisfaction of education and training. the number of viewers is found in most American films released in Korea.

• 유통과학연구
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• 제14권8호
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• pp.23-33
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• 2016

Purpose - The purpose of this study was to analyze the effects of education & training and organizational culture on job satisfaction and organizational commitment and then examine the difference that would appear depending on the job title in the case of Korean employees in the manufacturing industry. Research design, data, and methodology - Our sample consisted of 1,013 administrative employees in the manufacturing industry with data extracted from the 4th Human Capital Corporate Panel (2011) survey. Descriptive statistics and multiple regression analysis were conducted. Results - Results showed that education & training had positive effect only on job satisfaction while organizational culture had positive effect on both job satisfaction and organizational commitment. Components under education & training (duration of the formal learning, efficacy of formal learning and efficacy of informal learning) and organizational culture (equity, communication, talent recognition, innovation) that were found to be affecting job satisfaction and organizational commitment revealed to be different depending on the hierarchical position of the employee. Conclusions - Different approach and policy for each group of job title could be considered in order to increase job satisfaction and enhance organizational commitment of the employees.

• 아태비즈니스연구
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• 제13권1호
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• pp.125-139
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• 2022

Purpose - This study examines how employees' perception of HR department expertise affect their satisfaction of education and training. Moreover, this study explores that the HR department's communication activities moderate the main effects between satisfaction of education and training opportunities. Design/methodology/approach - This study predicts the positive relationship between employees' perceptions of HR department expertise and their satisfaction of education and training. Furthermore, the HR department's communication activities will strengthen this positive relationship. To test these hypotheses, this study used the Human Capital Corporate Panel (HCCP) datasets, especially individual-level 2017 data. The final number of samples is 1,947 for the analyses. In addition, this study utilized a hierarchical regression model with SPSS program. Finding - The results analyzed with the hierarchical regression model showed that the perceptions of HR department expertise had a positive relationship with satisfaction of provided educational and training. In addition, the HR department's communication activities moderated the relationship between perception of HR department expertise and satisfaction of education and training opportunities. Research implications or Originality - This study suggests academic and practical implications for future research in the human resource development filed by clarifying the critical factors to increase employees' satisfaction and transferability of education and training.

• Asia Marketing Journal
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• 제18권4호
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• pp.51-76
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• 2017

Although much attention has been paid to customer satisfaction (CS) as a leading indicator of firm performance, few studies have investigated the role of CS distribution across individual customers. With 10 years of National Customer Satisfaction Index (NCSI) data in Korea, we examine the relationship between the variance of CS and key corporate performance measures such as revenue, profit, Tobin's q, and stock return. There are three main findings. First, we confirm the findings of previous studies that the average CS for a firm is related to the firm's economic performance. Second, we find a moderating effect of CS variance such that the relationship between the level of CS and firm performance is attenuated by the variance of CS. Finally, the variance of CS is found to directly affect firm performance over and above the CS level effect. More specifically, the variance decreases sales and stock return.

• 디지털융복합연구
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• 제20권4호
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• pp.83-92
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• 2022

산업전반의 디지털 전환으로 소프트웨어 역량은 미래인재의 핵심역량이 되었다. 하지만 소프트웨어 역량 강화를 위한 기업의 교육과 관련된 연구는 찾아보기 어렵다. 이에 본 연구는 온라인 소프트웨어교육에서 직장인의 학습성과에 영향을 미치는 요인 간의 관계를 검증하고자 하였다. 이를 위하여 온라인 소프트웨어교육 경험이 있는 직장인 223명의 설문을 SPSS PROCESS macro를 사용하여 분석하였다. 분석결과, 지각된 유용성과 자기조절학습능력은 디지털 리터러시와 만족도를 다중매개하여 학습성과에 유의한 영향을 미치는 것으로 나타났다. 이는 학습자 요인뿐만 아니라 교육의 특성도 고려해야 함을 시사한다. 본 연구결과는 효과적인 온라인 교육프로그램을 설계하는 데 도움이 될 것으로 기대된다.