• Title/Summary/Keyword: satisfaction of utilization

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The Degree of Market Orientation by Type and Size of Hospital, and Moderating Effect of Environments on Performance (병원의 특성에 따른 시장지향성 분석과 성과에 있어서 환경의 조절 역할)

  • Kim, Pyung-Wung;Yoo, Kyu-Soo;Lee, Yong-Gi
    • Korea Journal of Hospital Management
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    • v.5 no.2
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    • pp.1-21
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    • 2000
  • This study was to examine the degree of market orientated effort by hospital type and size,. and analyzed the moderating effect of environments between market orientation and it's performance. First, there was no significant differences by hospital type, such public hospital, university hospital, and private hospital. However, the orders of market orientation implementation was university hospital. private hospital, and public hospital This finding suggest that university hospital and public hospital, should be market-oriented, or customer-oriented more now, relatively. Second, there were no significant differences in marketing as management policy by hospital types, i.e. public, university or private sector hospitals. However, as to the intensity of the implementation of the market-oriented approach, private hospitals came first, followed by the university hospitals, then the public ones. This finding suggests that university and public hospitals should be more market or customer oriented to compete in the market. Third, only the competitive environment does active moderating roll on hospital performance. The competitive environmental factor forces the organization to be more market oriented. This means the more you are positively situated in the competitive environment, the more you are looking for a market oriented approach. You become more aware of the value of customers and you become more focused on the customer satisfaction and thus become more patient oriented in every facet of decision making. And market oriented hospitals recognize the importance of utilization of high tech medical treatment skills and equipment in patient care. Fourth, according the analysis, market oriented effort gives more influence on hospital performance than the environmental factors. This means that the market oriented effort should become a culture of the hospital which seeks to out distance themselves from its competitors.

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A Study on the Characteristics of Changes in Japan's leisure Space Policy (일본 여가공간정책 변화 특성 - 생활권 여가공간으로의 전환 -)

  • Kim, Hyun
    • Journal of the Korean Society of Environmental Restoration Technology
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    • v.13 no.5
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    • pp.106-122
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    • 2010
  • With the introduction of the 40 hours workweek system, an intensive discussion was made among relevant departments. Building facilities does not necessarily guarantee more leisure activities and higher satisfaction for the public. It is essential to draft at the trend of leisure policy in Japan and learn from the experiences to set the policy direction best fitting future changes in Korea, as Japan has gone through comprehensive changes ahead of us. With this understanding, this study analyzed key leisure policies of Japan and examined the trend of changes of time. The followings are the findings of the research. First, Japan's leisure policies could be categorized into five stages and six terms. Second, leisure policies in Japan are being established as a local welfare system, not in the context of industrial perspective, to help people in local community. This is to make voluntary move by eliminating the factors that restrict social demand with an effort to expand leisure time and to secure and enhance access to leisure space. Third, Neighborhood leisure space has taken the center stage, in an effort to seek solutions to the issues of improving space utilization, restoring local community and encouraging participation of local residents. The conclusion drawn from the research is as follows. It is required to recommend the use of the specific term 'leisure' for leisure policies in Korea and for leisure space policies in Korea that are now facing sociocultural challenges similar to the ones emerging in Japan, measures are required to improve physiological access of local residents including information promotion, lifetime education and relationships enhancement along with the establishment of neighborhood leisure space.

Development of Computational Thinking-based Educational Program for SW Education (초등 SW교육을 위한 CT교육 프로그램 개발)

  • Ryu, Miyoung;Han, Seonkwan
    • Journal of The Korean Association of Information Education
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    • v.19 no.1
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    • pp.11-20
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    • 2015
  • The researches on the concept of justice and utilization for Computational Thinking with SW education are being actively discussed. However, a program has developed in conjunction with the actual elementary curriculum is not much. In this study, we have developed an educational program in applied mathematics based on CT. First, a separated view for a CT Application of mathematical concepts and objectives are set in three different application models. In order to achieve the CT-based math lessons, we also have developed a teaching and learning materials. We applied the developed materials in class, and to evaluate the satisfaction of learners. In addition to the validation of school application, we conducted a survey of professionals and teachers. The results of the analysis, the data showed that are helpful in the development of the student' CT ability as well as the ability to be helpful teaching and learning in school.

Quality Strategy in the Age of the 4th Industrial Revolution by Technological Evolution (기술 발전에 따른 4차 산업혁명 시대의 품질 전략)

  • Chong, Hye Ran;Hong, Sung Hoon;Lee, Min Koo;Kwon, Hyuck Moo
    • Journal of Korean Society for Quality Management
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    • v.46 no.3
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    • pp.483-496
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    • 2018
  • Purpose: This paper proposes a quality strategy based on the evolution of technology in the age of the 4th Industrial Revolution. Methods: We examine the theory of past quality activities and the changes in quality paradigm, and analyze key words for the technologies and key issues of the 4th Industrial Revolution. Based on existing quality management, we find a quality strategy that should be pursued during the 4th Industrial Revolution. Results: Quality has been recognized as an essential component of corporate competitiveness. The paradigm of quality has also changed with the pass of time and industry development. From this viewpoint, the following eight quality strategies are proposed for the development of the technology of the 4th Industrial Revolution period, such as Market-to-customer fusion quality, symbiotic quality, big data quality, technical accuracy and zero-defect quality, facility predictability quality, software quality, process flexibility quality, and information protection stability and security quality. Conclusion: Quality for customer satisfaction is still important nowadays. However, in the 4th Industrial Revolution era, where various business models and methods of manufacturing are expected, the big data utilization, software quality, and the reliability and security of information protection to support it are important.

An Exploratory Study on Adoption and Activation of IT for Korean Stone Industry (한국 석재산업의 IT 도입 및 활성화를 위한 탐색적 연구)

  • An, Jaeyoung;Lee, Choong C.;Yun, Haejung
    • Journal of Information Technology Services
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    • v.17 no.2
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    • pp.83-100
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    • 2018
  • Demand for stone products used as building materials is increasing. The construction industry, the value of the stone industry is sufficient, but the domestic stone industry is very lag regarding IT utilization. However, the overseas stone industry produces high-quality products using IT. In this study, we want to offer an IT application technology priority fit for the stone industries. We identify the current status and production process of the stone industries, then set the priority of various IT, so that obtain competitiveness in the domestic stone industries, and minimize the gap between the overseas stone industries. Therefore, we used AHP method; stone industry production processes were selected as the Enterprise Operation Management, Quarrying, Manufacturing, Construction and Maintenance of first-tier. The second-tier ones are consisted of 30 factors out of IT elements. Focus group interviews were conducted to confirm the validity of each factor. As a result, most important factors of first-tier was selected as the order of Manufacturing, Quarrying, Enterprise Operation Management, and Construction & Maintenance. The top 5 of 30 factors in the second-tier were selected Smart Sensor, Mobile Device, Robot of manufacturing, GIS of quarrying, and SCM of enterprise operation management. And the factor that relatively less important was GPS of construction and maintenance. If properly applied an IT application technology for stone industry, we expect to provide efficient production lines and increase customer satisfaction, which will ultimately expand the promotion for the industry and thus act as positive factor in promoting the stone industry.

The Influential Relations on Sharing Economy and Consumer Traits (공유경제와 소비자의 특성과의 영향 관계)

  • LI, Qing-Zhu;Lee, Jong-Ho
    • The Journal of Industrial Distribution & Business
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    • v.8 no.6
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    • pp.75-86
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    • 2017
  • Purpose - The purpose of this study is to grasp the concept, characteristics and application status of sharing economy, and to derive a research model based on sharing economic service, and to analyze factors and influences of consumers' intention to reuse of sharing economy. Research design, data, and methodology - The questionnaires were created to examine variables for practical and theoretical implications. After pilot survey, conducted for 24 days from March 10th to April 2st in 2017, total numbers were 377. But 330 copies were used for the analysis with IBM SPSS Statistics 23.0 and IBM SPSS AMOS 23.0. The structural equation model was applied for this. Results - First, sharing economic services remain at an early stage, but it is meaningful to identify the revenue mechanism of the business model of the sharing economic platform. Second, in this study, it is meaningful that we systematized the theoretical structure by examining existing studies on the characteristics of the sharing economic service and consumer characteristics, and by examining empirically. Third, Satisfaction and Reliability are related to the characteristics of Sharing Economic Service (Security, Convenience, Discount, Sharing, Social Interaction), Consumer Characteristics (Personal Innovation, Word-of-Mouth) It is meaningful to broaden the understanding of the factors by verifying the mediating effect. Fourth, the sharing economy business is meaningful in that it is a new consumption trend that changes the meaning of consumption to consumers. Gradually, more and more people are recalling that purchasing something is not consumption, but sharing and borrowing is also consumption. In other words, through the sharing economy, consumers can experience more products and services, have more choices, and are expected to have a positive impact on economic growth by increasing the utilization of idle resources. Conclusions - Currently, the sharing economy is growing rapidly all over the world. Therefore, in the subsequent study, it is necessary to compare Korea and China's sharing economy and study the cultural and social characteristics of Korea and China. In particular, I think that steady research is necessary for more precise and specific direction on the influence of the shared economy.

A Basic Study for the Development of Educational Dress Forms for Male Adults - Survey of Male Dress Forms for Men's Apparel Company and the Education for Men's Wear in Fashion Dept. of University - (교육용(敎育用) 성인(成人) 남성(男性)의 Dress Form 개발(開發)을 위한 기초연구(基礎硏究) - 남성복업체(男性服業體)의 Dress Form 사용현황(使用現況) 및 남성복(男性服) 교육실태(敎育實態) 분석(分析)을 통(通)해 -)

  • Yoo, Hyun-Jo;Shim, Boo-Ja
    • Journal of Fashion Business
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    • v.8 no.5
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    • pp.100-114
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    • 2004
  • This is a basic study for developing educational dress forms of male adults' pattern making. While examining the reality of each university's men's wear education and the production of male dress forms, this paper found the following findings: 1. Survey of Dress Forms Used by Men's Apparel Companies The men's apparel companies had dissatisfaction with domestic dress forms but satisfaction with foreign-made ones. In general, among the unsatisfied items were wide discrepancy in male Korean body sizes, unfitting domestic somatotypes, lacking dress forms for those in the 20s, and no diverse forms per body type. To be specific, unsuitable hip and shoulder parts as well as weak fixing parts were pointed out. Every apparel companies found it necessary to develop male dress forms based on Korean male adults. When they are developed for sale, they will be highly utilized in the order of fitting, pattern making, male design research, and somatotype research. 2. Survey of Education for Men's Wear in Fashion Dept. of University 61.54% of the investigated universities had some teaching as far as men's wear were concerned. Application areas of male dress forms were such as pattern making (53.85%), fitting (41.38%), and design research (5.77%). As to the degrees of utilization, 73.08% predicted them high.

Development and Application of a Community-based Meal Program Model for the Elderly in Rural Area (농촌지역 노인을 위한 공동 급식프로그램 개발을 위한 시범급식사업 결과의 적용 방안 연구)

  • Heo, Young-Ran;Shin, Jun-Ho;Kim, Kyung-Sun;Kim, Bok-Hee
    • Journal of the Korean Dietetic Association
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    • v.14 no.1
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    • pp.23-35
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    • 2008
  • Improved nutritional intake contributes to maintaining health and quality of life in elderly population and also reducing individual and social medical costs. Most of nutrition assistance programs for elderly, such as congregate or home-delivered meal programs, are not currently serviced in rural communities mainly due to low cost efficiency of program operation. However, the needs and necessity of such programs are presumed to be higher in rural area where the population density of elderly at nutritional risk is relatively high. Therefore, the purpose of this study was to develop a community-based meal program for the rural elderly. In 2007, four rural communities located in Jeon-Nam province were selected and the pilot meal program was applied for three months. Following are key features of the meal program model developed in this study: 1) meal production and service are operated by elderly participants to overcome the voluntary personnel shortage 2) utilization of locally-produced foods is maximized to reduce the meal cost, 3) traditional cooking methods are applied to adjust the food preference of elderly, and 4) foods are serviced on site to minimize the food safety problem possibly caused by delivery process. The pilot programs resulted in high satisfaction with the programs of participating elderly. The community-based meal program model developed in this study is expected to be used as an effective nutrition and health intervention model for the rural elderly.

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A Study on Improvement Method by Environmental-Friendly Planning Elements of High-rise Residential Complex (초고층 복합주거단지의 친환경 계획요소 평가를 통한 개선방안에 관한 연구)

  • Hwang, Jung-Man;Lee, Joo-Hyung
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.15 no.3
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    • pp.1522-1530
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    • 2014
  • High-rise residential complex type is getting important as new town development and urban regeneration in the downtown area. However, literature review of high-rise residential complex and research on satisfaction analysis of real residents are lack. Therefore, this paper is analyzing environmental friendly planning elements of high-rise building as housing subdivision, inside of building, facility, and maintenance by a survey on experts. The purpose of this paper is to suggest improvement method of environmental-friendly planning elements of high-rise residential complex by M-IPA. First, as a result, the part of housing subdivision has to keep complex land utilization, environmental-friendly transportation. Second, the part of inside of building shows that ecological housing subdivision, indoor air environment urgent and indoor temperature environment keeps maintaining. Finally, the part of facility/maintenance shows that material and facility, and index of energy management are urgently needed.

Quality Management on the 4th Industrial Revolution (4차 산업혁명시대의 품질경영)

  • Chong, Hye Ran;Hong, Sung Hoon;Lee, Min Koo;Kwon, Hyuck Moo
    • Journal of Korean Society for Quality Management
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    • v.45 no.4
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    • pp.629-648
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    • 2017
  • Purpose: The world faces a great turning point fundamentally rebuilding the future, and human lives, by embracing the 4th industrial revolution era. This paper aims to seek new and various business models in the 4th industrial revolution era, and to examine the evolution of quality management in the changing of the industrial ecosystem. Methods: This paper examines the various strategies of approaching the 4th industrial revolution in Germany, the USA, Japan, China, and Korea. This paper also draws detailed items by classifying the six major items of Malcolm Baldridge into large, medium, and small scale classifications, researches items from the technical perspective by applied fields, and the four major factor perspectives of quality management, as well as analyzes the relevant items in a multidimensional method. After a questionnaire survey targeting 200 quality experts was conducted, the important quality management factors were selected by applying the Analytic Hierarchy Process (AHP) method. Results: The importance of the general criteria was analyzed in the order of customers, MAKM (measurement, analysis, and knowledge management), workforce, strategy, operations, and leadership. As for the importance analysis results of the secondary subcriteria, the following items are highly analyzed: senior leadership, searching business model's innovation opportunity, customer satisfaction improvement, big data utilization, systematic management of workforce, and, planning and design quality. Conclusion: In the era of the Internet of everything, when complexity increases, this study presented a quality management direction suitable for new business methods challenging existing orders by drawing on quality management priorities.