• Title/Summary/Keyword: satisfaction in building

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A Study on the Method of Residents-Participatory Design for Apartment Housing Remodeling (공동주택 주호개수를 위한 거주자 참여 디자인 수법에 관한 사례연구)

  • Yi, Yong-Kyu
    • Journal of the Korean housing association
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    • v.24 no.4
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    • pp.53-60
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    • 2013
  • Apartments amount to 58.3%, the highest proportion of domestic housing types. These apartments' lifespan (approximately 27 years) are one-third of the developed countries' housing lifespan due to the property developers and mass production. It is significantly short-cycle period considering the original physical lifespan of the apartment housing are 60 years. It has caused economic loss and environmental degradation. In recent years, research and development for the long life of the apartment housing has been actively performed, but it is limited on reconstruction and new construction. Reconstruction of existing a number of high-rise apartments is difficult owing to restrictions on the floor area ratio allowing for 40 years limit of decay resistance after the completion. Improving lifespan of the building has recently begun to receive attention as an alternative to remodeling. However, These sort of remodeling techniques tend to be focused on technology developed for the physical life extension. That means developing the techniques about dwelling-unit environment for residents satisfaction are required as well as improving physical construction. The purpose of this study is to propose and verify the Participatory Design Technique which can help the residents as the active participation in the design decision-making process.

A Study on Participator's Evaluation of the Rural Theme Village and Urban Inhabitants' Consciousness of Green Tourism - Focused on the Rural Theme Village 'Yetnalsomsi-Maul' and Gimcheon City in Gyeongsangbuk-do - (농촌전통테마마을에 대한 이용자 평가 및 그린투어리즘에 대한 도시주민의 의식에 관한 연구 - 김천옛날솜씨마을과 경상북도 김천시를 대상으로 -)

  • Jang, Han-Seob;Kim, Ick-Hwan;Kim, Yung-Min
    • Journal of the Korean Institute of Rural Architecture
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    • v.11 no.2
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    • pp.1-8
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    • 2009
  • This paper evaluate use on facilities of green tourism by participator's questionnaire and urban inhabitants' questionnaire. As the result of study, it shows follows; 1) To make town look more traditionally we should rebuild the buildings and the styles of roof with our own traditional rural system. And, we also change the block and brick style fence into soil or rock one instead to look rural path. The agricultural land and watercourse should be left naturally to be looked non-polluted environment. 2) The outdoor toilet, washing stand and distribute should be maintained and managed clearly every time. Residents' own housing also should be maintained to promote the home-stay lodging. 3) To improve the satisfaction of people's need of agricultural product, the special market building or place that could be packed and sold the product at the same time should be built or made. And, it should be located in the harmonious spot with the natural scenery and good parking lot.

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Part Configuration Problem Solving for Electronic Commerce (인터넷 전자상거래 환경에서 부품구성기법 활용 연구)

  • 권순범
    • Proceedings of the Korean Operations and Management Science Society Conference
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    • 1998.10a
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    • pp.407-410
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    • 1998
  • Configuration is a set of building block processes, a series of selection and combining parts or components which composes a whole thing. A whole thing could be such a configurable object as manufacturing product, network system, financial portfolio, system development plan, project team, etc. Configuration problem could happen during any phase of product life cycle: design, production, sales, installation, and maintenance. Configuration has long been one of cost and time consuming work, because only high salaried technical experts on product and components can do configuration. Rework for error adjustments of configurations at later process causes far much cost and time, so accurate configuration is required. Under the on-line electronic commerce environment, configuration problem solving becomes more important, because component-based sales should be done automatically on the merchant web site. Automated product search, order placement, order fulfillment and payment make that manual configuration is no longer feasible. Automated configuration means that all the constraints among components should be checked and confirmed by configuration engine automatically. In addition, technical constraints and customer preferences like price range and a specific function required should be considered. This paper gives an brief overview of configuration problems: characteristics, representation paradigms, and solving algorithms and introduce CRSP(Constraint and Rule Satisfaction Problem) method. CRSP method adopts both constraint and rule for configuration domain knowledge representation. A survey and analysis on web sites adopting configuration functions are provided. Future directions of configuration for EC is discussed in the three aspects: methodology itself, companies adopting configuration function, and electronic commerce industry.

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A Study on the Equity Evaluation of the Traditional Casual Brands and the Relationship Between Mother Brand Equity and Extended Brand Attitude (트레디셔널 캐주얼 브랜드 자산 평가 및 확장 브랜드 태도와의 관련성 연구)

  • Shin, Su-Yun;Yoo, In-Sook
    • Korean Journal of Human Ecology
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    • v.18 no.6
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    • pp.1277-1288
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    • 2009
  • Building strong brand equity has been the most effective method to extend market share and ensure profits. Brand extension strategy by using well-established mother brand names also becomes the most efficient way to enter a new market. The first objective of this study is to conceptualize and evaluate fashion brand equity. The next purpose is to investigate the relationship between mother brand equity and extended brand attitude. The survey was conducted from the 15th to the 26th of June 2009. We conducted a survey with 200 university students and 182 samples were analyzed. The data was analyzed by SPSS 12.0 with reliability analysis, frequency analysis, factor analysis, regression analysis and One-way ANOVA analysis. The results of this study are as follows. Firstly, the factors of brand equity based on customers were "Brand Satisfaction", "Brand Reliability", "Brand Personality/Value", "Brand Characteristic", and "Brand Edge". Secondly, the order of brand equity based on customers in this study was Polo, Beanpole and Tommy Hilfiger. Lastly, results revealed that brand extension was positively influenced by all factors of mother brand equity.

A Study of Propriety Analysis on the Legal Standard of University Facilities (대학시설 법적 기준의 적정성 분석 연구)

  • Ryu, Soo-Hoon;Lee, Hwa-Ryong
    • Journal of the Korean Institute of Educational Facilities
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    • v.23 no.3
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    • pp.11-21
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    • 2016
  • After the twenty-first century, the university emphasize on the role of knowledge creation facilities, and for this, various social and educational requirements are changing the environment of higher education. These change makes university that has old facilities difficult to correspond environmental changes. The purpose of this study is to review the facilities manual of Establishment and Management of university and to suggest amendment of Establishment and Management of university by exploring the university educational environment and facilities plan to respond various changes. We reviewed division of university studies, classification system of facilities, Area Standard of building and site in th provision for university establishment and operation, based on studying domestic university facilities standards, space management standards, facilities condition of national/private university and doing a survey of university facilities satisfaction and propriety of facilities standard in 120 universities. According to this study on validity and propriety of rules, we suggest amendment of Establishment and Management of university that can respond changing higher education environment.

The Relationship between Family Factors and Drinking/Smoking among Middle-Aged Men (가족 요인에 따른 중년 남성의 음주 및 흡연)

  • Song, Yea-Li-A;Kim, Jinyoung
    • Korean Journal of Health Education and Promotion
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    • v.30 no.1
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    • pp.13-25
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    • 2013
  • Objectives: This study was performed to investigate the influence of family factors on drinking and smoking of middle-aged men. Methods: This study used data from the fourth-wave of the Korean Welfare Panel Study, which was collected by the Korean Institute for Health and Social Affairs and the Social Welfare Research Center of Seoul National University. This study was conducted on 3,084 men who were between 30 and 59. Results: The family factors, except for living with children, affected drinking, heavy drinking, smoking, and current smoking, after controlling for age, education, employment status, and family income. Marital status had statistically significant influences on heavy drinking, smoking, and current smoking. Living without family had influences on drinking, and heavy drinking. family satisfaction affected heavy drinking, smoking, and current smoking. The effects of family conflicts were also statistically significant. Conclusions: Based on the results, this paper can suggest that the projects of moderation in drinking and smoking are required to consider family factors more and the plan of building up family resources should be considered in the whole aspects of the society.

What IF Analysis Impacting CRM in Medical Sector

  • Arshi Naim;Kholood Alqahtani;Mohammad Faiz Khan
    • International Journal of Computer Science & Network Security
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    • v.23 no.7
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    • pp.101-108
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    • 2023
  • Decision Support Systems (DSS) is an Information Systems (IS) application that aids in decision-making processes for many business concepts and Customer Relationship Management (CRM) is one of them and it depends on the firm's tasks for developing and retaining customers while achieving their satisfaction and enhancing the sense of belongingness for their products and services. Profit maximization, the process of customer value, and building strategic values for the firm are the three empirical benefits of CRM that are achieved through analytical, operational, and direction (AOD) capabilities respectively. This research focuses on the application of DSS models of what-if analysis (WIA) for CRM at (AOD) and also shows the dependence on the Information Success model (ISM). Hypothetical data are analyzed for (AOD) by three types of (WIA) to attain CRM and profit maximization and this analytical method can be used by any customer-oriented firm as a general model and for the purpose of the study we have compared the CRM between patients and hospital management.

An investigation of the Education Practice for Creativity Perceived by Adolescents and Secondary School Teachers (청소년과 교사가 지각하는 창의성 교육의 실태조사)

  • Chung Ock-Boon;Kim Kyoung-Eun;Park Youn-Jung
    • Journal of Korean Home Economics Education Association
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    • v.17 no.1 s.35
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    • pp.29-53
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    • 2005
  • The purpose of this study is to investigate the education practice of creativity perceived by adolescents and secondary teachers. The subjects in this study are 305 secondary students and 133 secondary school teachers, who have completed questionnaires of 'Education Practice of Creativity' and 'Creativity Fostering Teacher Behavior', The results of this study are as follows: (1) It is found that most adolescents and teachers recognized the need and importance of creativity-fostered education in school. However. the degree of adolescents' and teacher's understanding and satisfaction of creativity-fostered education in school is low. Half of the adolescents have received creativity-fostered education for over three years but half of the teachers have not performed or started to perform creativity-fostered education. Main obstacles of creativity-fostered education in school are lack of understanding creativity-fostered education, lack of teaching methods. teaching materials and teaching time. Antecedents for developing creativity-fostered education are building school climate for creativity-fostered education and selecting and applying various teaching contents. (2) Adolescents' satisfaction of creativity-fostered education have meaningful differences with gender. Also, adolescents' necessity, satisfaction, importance of creativity-fostering education. and creativity-fostered teacher behavior have meaningful differences with grade. (3) There are significant differences in the necessity, importance, interest, and understanding of creativity-fostered education according to a teacher's gender. Also. there are significant differences in the necessity and the understanding of creativity-fostered education according to a teacher's age. (4) There are significant differences between adolescents and teachers in the necessity, satisfaction, importance, interest and understanding of creativity-fostered education and creativity-fostered teacher behavior. (5) There are significant correlations among the necessity, satisfaction, importance, interest of creativity-fostered education and the creativity-fostered teacher behavior.

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How Customer Experience Management in the Hotel Industry can Lead to a Willingness to Pay More (호텔 기업의 고객경험관리(CEM)는 기꺼이 더 지불하게 하는가?)

  • Choi, Wook-Hee
    • Culinary science and hospitality research
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    • v.22 no.7
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    • pp.267-280
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    • 2016
  • Customer Experience Management (CEM) appeared as a complementary solution to overcome CRM limitations. CEM enhances profitability through building long-term relations with customers by understanding their experiences. This study aims at investigating the impact of customer experience quality on the willingness to pay more through customer satisfaction in the hotel businesses. The survey for this study was carried out on customers who had domestic hotel experience s within the last 6 months. Out of the 306 questionnaires retrieved, 225 valid responses were used for the empirical analysis that utilizied the statistical package programs SPSS 18.0 and AMOS 18.0. The research findings may be summarized as follows. First, as an outcome of the research hypothesis that each component of customer experience management would influence satisfaction, 'the peace of mind' & 'the moment of truth' were shown to have a significantly positive (+) impact on it. On the other hand, 'the product experience' was shown not to significantly influence it in a positive (+) way. Second, as an outcome of the research hypothesis that satisfaction would influence willingness to pay more. From the findings of the study, theoretical implications are as follows. It can be predicted that customer experience management will likely make customers more profitable because customers are willing to pay more with a sense of loyalty built through satisfaction of the hotel industry. In the practical implications, the dimension of experience quality examined by the study can be used as an index to measure and manage customer experience in the hotel industry.

A Study on Consumer Trust Building in an Internet Marketplace (인터넷 오픈마켓 거래안전 요인과 소비자신뢰의 관계 연구)

  • Lee, Ki-Heon
    • CRM연구
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    • v.1 no.1
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    • pp.23-48
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    • 2006
  • Internet B2C marketplace such as 'Auction', 'G Market', 'Daum onket' etc.(called open market) has grown sharply in sales about yearly 100% rate increase in recent 1-2 years in Korea. Although Open marketplace has much reputation and the customer loyalty, almost of merchants participated in open market, which size in sales are medium/small, has poor reputation and trust. Consumers, who have to get in touch with untrustworthy merchants for trade in openmarket, perceive high trade risk which undergo the monetary damages such as 'merchandise never received'. This examines what factors consumer trust develop in online marketplace. This study explores several perceived risk factors in an open market by factor analysis and multi-regression to prove the relationships between the degree of trust for the merchants and the perceived trade risk. 133 data collected from the open market user data in this survey. In this study, the consumer's trade satisfaction in open market is low by 4.2 point degree of 7 point likert scale. and perceives 4 trade risk factors such as (1) 'failure to honor warranty or guarantee' (2) 'defective/poor goods in quality' (3) 'merchandise never received or received late' (4) 'poor information'. the degree of merchant's trust has significant relationship with the degree of perceived risk(sig. = 0.0000, $R^2=.327$) We find that the open market has to enhance the relationship marketing of trust by developing the strategies.

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