• Title/Summary/Keyword: satisfaction in building

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An Analysis for Maintenance Satisfaction of Apartment Building .Residents (공동주택 거주자의 유지관리 만족도 분석에 관한 연구 - 분당지역의 민영아파트를 중심으로 -)

  • Ha, Heon-Seok;Kim Jea-Koo;Kim Yong-Su
    • Proceedings of the Korean Institute Of Construction Engineering and Management
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    • 2004.11a
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    • pp.335-339
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    • 2004
  • The purpose of this study is to analysis for maintenance satisfaction of Apartment Building residents in Bundang. For this purpose, questionnaire survey about the level of maintenance satisfaction of Apartment building residents and condition of management. and secondary statistical analysis the important factors which influence the degree of residence maintenance satisfaction. The results of this study are as follows : the maintenance satisfaction of Apartment building residents high correlation with satisfaction of residence. and outsider entrance control level and the head of superintendent's office integrity gives high influence on maintenance of Apartment Building.

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A Study on the Decision Factors and Satisfaction of SMEs

  • Yongsang PARK;Jaetae KIM
    • The Journal of Economics, Marketing and Management
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    • v.11 no.3
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    • pp.81-92
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    • 2023
  • Purpose: The purpose of this study is to identify the determinants of store occupancy based on the rental characteristics of small and medium-sized enterprises (SMEs) renting buildings across the country, and to analyze the satisfaction level after opening. Research design, data and methodology: The study conducted an empirical survey through questionnaires targeting individual business owners, corporate representatives, and executives and employees nationwide, including Seoul, Gyeonggi, and other metropolitan areas and provincial cities. Results: In this study, the most important factor that SMEs consider when deciding whether to rent a commercial building or office is financial characteristics, followed by management characteristics, location characteristics, building characteristics, and facility characteristics. In addition, management characteristics were found to have the greatest impact on rental satisfaction of SMEs, followed by financial characteristics, building characteristics, and location characteristics in order. Conclusions: Since the lessor cannot immediately improve the location characteristics or building characteristics, in order to increase the rental satisfaction of small and medium-sized businesses in a relatively short period of time, it is necessary to improve managerial characteristics such as prompt civil complaint handling and clean management of the building. In addition, it is analyzed that if the factors that can reduce the burden on the tenants are found in advance and reflected in the financial characteristics, the satisfaction of the tenants can be increased.

A Study on the Residents' Satisfaction to the Management of Apartment (공동주택관리에 대한 거주자만족도 조사 연구)

  • Kang, Na-Na;Park, Ji-Hye
    • KIEAE Journal
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    • v.12 no.5
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    • pp.21-27
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    • 2012
  • This study researches the level of satisfaction by apartment building management factor for different characteristics of apartment building residents and seeks to understand the relationship between socio-psychological properties and level of satisfaction. This study is based on a comparative method using a questionnaire by more than 682 housewives living in apartment complexes. Residents of apartment buildings are generally satisfied with housing and management of the apartment building that they are currently living in, but they wanted improvements such as programs that can support community living and increase participation of residents and operation of a web site. Furthermore, it was found that there was a significant difference in terms of operation management, such as sanitation control and processing for apartment buildings and community life management, according to the characteristics of the resident. Also, level of satisfaction in management was found to be influenced by pride and level of satisfaction in relationships with neighbors, showing that management of apartment buildings can have a positive impact on the socio-psychological properties of the residents.

An Analysis on the Effect of Environmental-Friendly Planning Elements on Residential satisfaction Level of the High-Rise Residential Complex (친환경 계획요소가 초고층 복합주거 거주 만족도에 미치는 영향요인 분석)

  • Hwang, Jung-Man;Lee, Joo-Hyung
    • The Journal of the Korea Contents Association
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    • v.14 no.3
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    • pp.438-450
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    • 2014
  • The statistical analyzing of environmental-friendly planning elements is getting important because it is getting concerned with the change of residential types and environmental friendly housing. However, in terms of the high-rise residential complex, paper about green building rating system and research about residential satisfaction to residents are lack. Therefore, this paper is analyzing of impotentness and satisfaction about housing subdivision, inside of building, facility, and maintenance. In addition, residential satisfaction(satisfaction, loyalty, preference) and impact relationship of environmental-friendly planning elements are analyzed by PLS structural equation. To sum up, first, improving of green building rating system in housing subdivision is impacted on loyalty if satisfaction was fulfilled. Second, increasing of environmental-friendly planning elements in inside of building is impacted on loyalty if both satisfaction and preference were fulfilled. Third, providing of green building rating system in facility and maintenance is analyzed as preference, but satisfaction hypotheses is not valued.

Correlation Analysis between Job Stress and Job Satisfaction of Building Construction Field Managers

  • An, Sung-Hoon;Zhang, Zhen;Lee, Ung-Kyun
    • Journal of the Korea Institute of Building Construction
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    • v.13 no.5
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    • pp.474-481
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    • 2013
  • The success of a construction project hinges on the effective and efficient management of human resources. The stress of human resources is directly related with work performance, and as such, should be managed to improve work performance. This study examined the correlation between job stress and job satisfaction among building construction project managers. A questionnaire to measure work performance was created by referring to the Korean Occupational Stress Questionnaire Short Form developed by the Korean Occupational Safety & Health Agency, as well as a previous study. The mean job satisfaction score of field managers was 3.6, which suggests that they are generally satisfied in their current job environment. A Pearson's correlation analysis showed that the field managers that were satisfied with their job had less job stress. These results could be used for the effective management of construction site managers and to improve their job performance in the field.

A Study on the Correlation of Residential Satisfaction of Dwellers and the Size of Housing Unit in Apartment Housing (공동주택규모와 옥내외 물리적 주거환경만족도의 상관관계 연구)

  • Kim, Gi Soo;Shin, Jin-Hwan
    • KIEAE Journal
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    • v.13 no.1
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    • pp.101-108
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    • 2013
  • The purpose of this research was to analyze the correlation of residential satisfaction and the size of housing unit in apartment housing through the case study of 1,619 samples of 36 housing estates. The contents of this research consisted of two main parts. The first part was to identify the differences of residential satisfaction of dwellers, based on the size of housing unit, in apartment housing. The second part was to analyze the characteristics of residential environment, which might have an influence on the differences of residential satisfaction. the findings of this study were that the residential satisfaction of dwellers was proportional to the size of housing unit except $39m^2$ under housing unit, and the size of housing unit was not proportional to the residential satisfaction of outdoor openness exactly, but the size of housing unit was proportional to increase of the distance between building and building, and decrease of the building surface coverage ratio to outdoor area. This research will contribute to the establishment of the site planning methods which increase residential satisfaction in apartment housing, while promoting the quality of residential environment in Korea.

Relationships of Self-esteem to Job Satisfaction and Turnover Intention among Ship-building Supply Workers (조선업 협력업체 근로자의 자아존중감, 직무만족 및 이직의도와의 관계)

  • Choi, So Eun;Lee, Sam Sun;Kim, Sang Dol
    • Korean Journal of Occupational Health Nursing
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    • v.23 no.2
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    • pp.106-114
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    • 2014
  • Purpose: This is a descriptive correlation study to identify self-esteem, job satisfaction, and turnover intention among ship-building supply workers. Methods: The subjects were 199 ship-building supply workers at two small & medium-sized ship-building supply companies in K city. The data were collected from March 1st through 31st, 2013. The collected data were analyzed using the SAS program through t-test, ANOVA, Scheff$\acute{e}$ test, and Pearson's correlation coefficients. Results: There was a positive correlation between self-esteem and job satisfaction (r=.29, p<.001), a negative correlation between self-esteem and turnover intention (r=-.20, p<.001). Also there was a negative correlation between job satisfaction and turnover intention (r= -.58, p<.001). Conclusion: This finding identified that the self-esteem and job satisfaction were an important variable related to the turnover intention. Therefore, organizational managers need to develop strategies for improving workers' self-esteem and job satisfaction to prevent and decrease worker's turnover intention.

Evaluating Users' Occurrences Number and Interaction of Maintenance Management Personnel's Response for Mechanical Defects Complaint in Complex Building (복합건물에서 사용자의 기계결함민원 원단위 및 유지관리조직 대응의 상호작용 평가)

  • Kwak, Ro-Yeul
    • Journal of the Architectural Institute of Korea Structure & Construction
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    • v.34 no.3
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    • pp.95-102
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    • 2018
  • In order to understand interaction between building users' occupant performance and building maintenance performance of maintenance management personnel, actual data from maintenance activities of buildings were analyzed. Also, using building defect customer complaint data reported by building user, satisfaction data on building maintenance services of building users and service response time of maintenance management personnel, a method for evaluating interaction of buildings with the same purpose and same size was proposed. Throughout analysis, average number of occurrences per unit area per year for the mechanical complaints in complex building were presented. In addition, using building users' satisfaction with facility management services, attitude of responding to business obstacles, number of occurrences per unit area per year of mechanical complaints and complaint processing speed, interaction was comprehensively identified and compared.

Interaction Evaluation of Maintenance Management Organization Affecting Satisfaction of Users in Helpdesk Service of Buildings (건물의 헬프데스크 서비스에서 사용자의 만족도에 영향을 미치는 유지관리조직의 상호작용 평가)

  • Kwak, Ro-Yeul;Kwon, Suh-Hyun;Chun, Chung-Yoon
    • Journal of the Architectural Institute of Korea Structure & Construction
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    • v.35 no.4
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    • pp.193-200
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    • 2019
  • Maintenance services provided to users in buildings are not sufficient simply to provide them, but it is necessary to provide them with a service system that can accurately identify and respond to users' needs. This study analyzed the relationship between user satisfaction with the helpdesk service corresponding to the building claim and the quality of service of the maintenance organization to identify the interaction between the user and the maintenance organization in the building. We then examined whether there were significant differences between the buildings in terms of variables in the helpdesk service that affect the user's satisfaction. It was also presented as a measure of the quality of service of the SERVQUAL tool to assess the potential for building maintenance response strategies. Research shows that each building has a helpdesk service item that is significant in user satisfaction and empathy has emerged in a typical dimension as SERVQUAL dimension.

A Search for Design Guidelines through the Comparative Analysis of the level of Satisfaction and Harmony of the Facade of Extension and Renovation in Elementary Schools (초등학교 증축부의 입면 만족도와 조화도 비교분석을 통한 디자인 방향 모색)

  • Chae, Eung-Su;Choi, Jae-Young;Lee, Dong-Joo;Choi, Moo-Hyuck
    • Journal of the Korean Institute of Educational Facilities
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    • v.13 no.2
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    • pp.5-14
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    • 2006
  • After the change of curriculum in the Year 2000, Partial extensions and renovations were carried out for functional correspondence. Despite of the importance of contextual consideration for facade, Leaning to curriculum and function leads to visual problems between old existing and new building in many case of educational facilities. therefore Design Guidelines for the Facade of extension and renovation are needed. In this study, First, made a survey of the level of satisfaction and harmony of facade of extensions and renovations on elementary schools which have extended and renovated since the Year 2000. secondary, analyzed the interrelationship between the level of satisfaction and harmony and design elements of facade of extension and renovation and lastly, derived design guidelines from them. Results of this study are as follows; 1) The more latest building, the more high in the level of satisfaction and harmony 2) The sequences of the level of satisfaction in finishing materials are as follows : stone>brick>paint 3) When the proportion of existing to new building over a half, higher level of satisfaction appears on the whole. 4) How overcomes the gap of time is the matter in the facade design of extension and renovation.