• Title/Summary/Keyword: satisfaction extent

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The Study of Seismic Design for Underground RC Structure (지하 철근콘크리트 구조물의 내진설계에 관한 연구)

  • 조병완;문병옥;태기호;안제상
    • Proceedings of the Korea Concrete Institute Conference
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    • 2002.05a
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    • pp.867-872
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    • 2002
  • The seismic design from the underground structures with the ground structures differently relative acceleration of ground and structure for, that period ci it was a condition where the recognition against the seismic design of the underground structure is insufficient because the decease damage does not very to that extent. Analysis result, earthquake hour section power increase one that price smiles from one part and when it applies a regular design hour safety rate 20%, seismic efficiency level satisfaction is it becomes feed with the fact that it will be able to augment the efficient characteristic of design.

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The Study of Purchase Behaviors of Foreign-Brand Formal Wear (국외상표의 정장의류에 대한 구매행동 연구)

  • 김미숙;김태연
    • Journal of the Korean Society of Clothing and Textiles
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    • v.20 no.3
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    • pp.481-492
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    • 1996
  • The purposes of the present study were (1) to examine the differences between the experienced group in buying foreign-brand formal wear and the non-experienced group in terms of demographic characteristics, clothing expenditures, and purchase behaviors of formal wear, and (2) to investigate the purchase behaviors of and the extent of post-purchase satisfaction to foreign-brand formal wears for purchase group of foreign-brand formal wear. By using questionnaire consisting of 20 questions, data were collected from 754 female consumers in age range of 20~59. Chi-square analysis and t-test were used for data analysis. Significant differences were found between the groups in educational levels, monthly clothing expenditures, monthly household income, the number of formal wear purchased per season, store patronage, items often purchased, perceived proper price per item, and criteria for selecting stores and evaluating products. The group with experiences in purchasing foreign-brand formal wear showed high satisfaction levels with the quality of foreign-brand formal wears. When buying foreign-brand formal wears, the experienced group considered styles and color as important evaluative criteria, and favored stores having sales with wide assortmetsn.

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An Empirical Study on the Adjustment Effect of Switching Barriers on Customer Retention in Mobile Telecommunication Services (이동통신서비스에서 전환장벽이 고객유지에 미치는 조절효과에 관한 실증연구)

  • Kim, Moon-Koo;Park, Myeong-Cheol;Jeong, Dong-Heon;Park, Jong-Hyun
    • Asia pacific journal of information systems
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    • v.13 no.3
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    • pp.107-130
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    • 2003
  • This paper aims to investigate the adjustment effect of switching barriers on customer retention in mobile telecommunication services. The detailed factors regarding switching barriers are classified based on the related literatures. Furthermore, the hierarchical regression analysis is used to analyze the extent to which the factors affect customer retention. The main contribution of this paper is to focus on switching barriers and theirs relationships with customer retention rather than customer satisfaction on early studies. The results are as follows: First, among the factors of switching barriers, switching costs, such as continuity cost and contractual cost, interpersonal relationship, and attractiveness of alternatives are key factors in determining customer retention. Second, continuity cost and interpersonal relationship have an adjustment effect between customer satisfaction and customer retention. The findings can help the mobile operators establish a customer-oriented strategy by identifying a few key factors strengthening the linkage with customers.

A Study on the Effect of the Right to Disconnect on the Job Satisfaction (IT초연결 환경에서 연결되지 않을 권리 인식이 직무만족에 미치는 영향에 관한 연구)

  • Park, Jungryeol;Kwon, Sundong
    • Journal of Information Technology Applications and Management
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    • v.27 no.3
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    • pp.55-68
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    • 2020
  • Recently, organizational workers are complaining of stress due to excessive connection on SNS and are claiming the right to disconnect. If these claims are not properly managed, organizational performance may deteriorate. Therefore, organizations need to approach the issue of the right to disconnect carefully. This study examined the effects of work connection at office, IT hyper-connected environments, and work connection at home on the right to disconnect, and analyzed the effect of this perception on job satisfaction, and then analyzed gender differences in these effects. The research results are as follows. First, it was found that the work connection at office lowered the right to disconnect. Second, the deeper IT hyper-connected environment, the higher the right to disconnect. Third, it was found that the work connection at home raises the right to disconnect. Fourth, it was found that the right to disconnect increases job satisfaction to a certain extent, but lowers job satisfaction when it exceeds the appropriate line. Fifth, in the case of men, the effect of the right to disconnect on job satisfaction has sharply increased and sharply reduced. On the other hand, in women, it gradually increased and then decreased slowly. Considering the results of these studies, organizations need to check the current status and appropriate level of the work connection at home for organizational performance management. Organizations need to formulate organizational management measures that take into account the positive and negative functions of the right to disconnect. And organizations need to come up with management measures that take gender into account.

Factors Influencing Organizational Commitment among Hospital Nurses (병원 간호사의 조직몰입 영향 요인)

  • Park, Geum-Ja;Kim, Yo-Na
    • Journal of Korean Academy of Nursing Administration
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    • v.16 no.3
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    • pp.250-258
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    • 2010
  • Purpose: The purpose of this study is to examine the effective factors of organizational commitment among hospital nurses. Method: The subjects were 250 registered nurses working in 3 hospitals in Busan. Data were obtained by self-reported questionnaires from the 10th of June to 30th of June, 2009. Data were analyzed by frequency and percentage, t-test, ANOVA and Sheffe's test and stepwise multiple regression. Result: Mean of job satisfaction was $60.56{\pm}9.25$ (range of scale: 20-100), internal marketing was 69.49 (range of scale: 25-125), job stress obtained $100.60{\pm}17.93$ (range of scale: 45-180), and organizational commitment got $47.78{\pm}6.84$ (range of scale: 15-75). The extent of the organizational commitment had differences according to the age (F=3.300, p=.039), educational level (F=3.21, p=.042), religion (F=3.30, p=.021), position (F=5.837, p=.003), and career length (F=2.642, p=.035). The influencing factors in organizational commitment of hospital nurses were job satisfaction, internal marketing, and age. $R^2$=.503. The job satisfaction has the highest significant predictor of organizational commitment. Conclusion: The influencing factors on organizational commitment were job satisfaction, internal marketing and age. Thus it is needed to improve the job satisfaction and internal marketing of hospitals' nurses and to provide care and support to younger nurses.

Effects of Festival Service Quality on Perceived Satisfaction of Festival and Word-of-mouth(WOM) (축제 서비스품질과 지각된 축제만족, 구전의도와의 영향관계)

  • Kim, Pan-Young
    • The Journal of the Korea Contents Association
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    • v.14 no.5
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    • pp.403-410
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    • 2014
  • The purpose of this study is to analyze the festival tourists for "Yeoju Ogoknaru Festival". There is also effects analysis of service quality on perceived satisfaction for behavioral intention. This study used questionnaires to Yeoju Ogoknaru Festival festival participant, adopted the designated random sampling in the active site, a total of 177 valid questionnaires. The data were descriptive statistics and Structure Equation modeling analysis. This study found that; Physical service factor was not effect on tourist satisfaction and positive word of mouth. Programme service and Personal service quality directly positive effect on perceived satisfaction and WOM. The programme service variable of the festival had the greatest impact on overall satisfaction of festival tourists. The more satisfied tourists are with the festival the more likely they are to recommend in subsequent festivals. Based on these results, study can offer some valuable insights for festival planners and organizers to better manage their festival programme and volunteer service to such an extent that the experiences of festival visitors are maximized, perceived satisfactions are enhanced, and revisits to future festivals facilitated.

Effect of Care Workers on Job Satisfaction on Organization Commitment (요양보호사의 직무만족이 조직몰입에 미치는 영향)

  • Im, Dong-Ho;Whang, Ji-Suk
    • The Journal of the Korea Contents Association
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    • v.14 no.10
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    • pp.151-159
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    • 2014
  • The purpose of this study was to empirically analyze the effect that the job satisfaction of care workers would have on the organization commitment. For this study, 230 care workers were surveyed via mail who were working at the long-term recuperation institutes for the elderly located in the eastern part of Jeollanam-do. 141 sets of questionnaires were used for analysis, excluding those with missing data. The collected data were processed by using the SPSS 18.0 to conduct the frequency analysis, reliability analysis, t/F-test, and hierarchical regression analysis. The results of analysis suggested the followings : First, the difference in organization commitment based on individual characteristics and job characteristics of care workers was found to exist, depending on the age related to individual characteristics and types of institutes and work types related to the job characteristics. Second, hierarchical regression analysis was conducted to analyze the effect that the job satisfaction of care workers would have on organization commitment. With the individual characteristics and occupation environment variables of care workers being controlled, it was found that the job satisfaction of care workers had the greatest effect on organization commitment. This implies that the extent of job satisfaction determines the commitment level of care workers for the concerned job.

A Study on Effects of Youth Householder's Assets on Life Satisfaction : Test of a Mediating Effect of Depression (청년 가구주의 자산수준이 삶의 만족도에 미치는 영향 : 우울감의 매개효과 검증)

  • Kang, Sion;Han, Chang-Keun
    • Korean Journal of Social Welfare Studies
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    • v.49 no.4
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    • pp.195-220
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    • 2018
  • This study aims to examine the extent to which youth householder's assets influence life satisfaction and whether depression mediates the relationship between assets and life satisfaction among youth householders. Using the 7th~11th panel data from the KOWEPS, this study employed fixed-effect model and Sobel-test to test the mediating effects. Key findings are as follows: First, this study found positive impacts of youth householder's assets on life satisfaction. Second, the effects of assets on life satisfaction were found to be mediated by depression of youth householders. These findings suggest that asset-based policies targeting youth should be expanded in Korea. This study concludes with several policy implications for development of more inclusive asset-based policies for youth.

The Impact of Job Satisfaction of Industrial Security Guards on Organization Commitment and Organization Performance (산업보안요원의 직무만족이 조직몰입과 조직성과에 미치는 영향)

  • Soo-Ho, Choi;Ye-Jin, Jang
    • Convergence Security Journal
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    • v.23 no.5
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    • pp.231-238
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    • 2023
  • The purpose of this paper is to determine the extent to which job satisfaction affects organization commitment and organization performance among industrial security personnel. To this end, we attempted to conduct a four-week survey from August 28 to September 22, 2023, targeting about 150 workers working as industrial security guards in the field. According to the survey, the variables were comprised of "first, job satisfaction, second, organization commitment and third, organization performance" and based on this, three research hypotheses were proposed. After confirming that the internal consistency of each measurement item was satisfied, discriminant validity and conceptual reliability were calculated, and the discriminant validity of each variable was verified. As a result of the analysis, after conducting regression analysis to verify the research model, the results show that among the three research hypotheses, "Job Satisfaction ⇨ Organization Commitment, Job Satisfaction ⇨ Organization Performance" was found to be statistically significant and was adopted. We calculated that "Organization Commitment ⇨ Organization Performance" was not significant and was rejected.

Marketing Communication and Synergy of Pentahelix Strategy on Satisfaction and Sustainable Tourism

  • CHAMIDAH, Nurul;GUNTORO, Budi;SULASTRI, Endang
    • The Journal of Asian Finance, Economics and Business
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    • v.7 no.3
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    • pp.177-190
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    • 2020
  • This study aims to present explicit findings from an internal perspective, namely the interaction patterns of marketing communication between pentahelix elements and testing the expectations of tourists towards tourism activities through a simulation model between variables. This study is divided into two methods of analysis, namely qualitative explorative, where the study aims to invest in communication patterns and patterns of interaction between pentahelix stakeholders in Sitiwinangun Tourism Village, West Java, Indonesia with involve 17 informants who came from pentahelix elements (Government, academics, community, business and media). Second, quantitative method to measure the extent of effectiveness rather than collaboration activities and the role of marketing communication to tourist satisfaction is done by an analytical approach involving 30 tourists through customer satisfaction surveys. The results of this study illustrate that the involvement of each pentahelix element has not been maximized. The pattern of interaction and communication between elements also shows the gap between interests, expectations, and reality. This study provides a real picture that to realize a tourism program that is profitable, holistic, and sustainable requires collaboration that is wrapped with transparent and interactive communication patterns. The marketing communication concept approach combined with collaboration theory between stakeholders can be useful for sustainable tourism.