• 제목/요약/키워드: role of psychology

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The Differential Effect of Emotional Labour on Boundary Spanners

  • MUPARANGI, Simbarashe;SIZIBA, Singirai;MAKUDZA, Forbes
    • 웰빙융합연구
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    • 제4권1호
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    • pp.1-10
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    • 2021
  • Purpose: The study sought to uncover the effect of emotional labour strategies (surface acting and deep acting) on job satisfaction and emotional exhaustion. The study also purposed to analyse the moderating effect of organisational support (supervisory support and co-worker support) and the role of gender on emotional labour connotations. Research design, data and methodology: A conceptual framework was developed using extant literature which led to the examination of deep acting and surface acting, which are the two main strategies of emotional labour. The outcome variables were emotional exhaustion and job satisfaction. Data was collected from front line employees of banks and was analysed using SEM-AMOS version 21. Results: It was revealed, in this study, that surface acting is inversely related to job satisfaction and positively related to emotional exhaustion, whereas deep acting was positively related to job satisfaction and inversely related to emotional exhaustion. The roles of gender and organisational support were also confirmed. Conclusions: The study therefore concluded that deep acting is the most ideal strategy of emotional labour as it leads to job satisfaction and reduced emotional exhaustion. Surface acting is a harmful emotional labour strategy.

The Moderating Role of Emotional Intelligence on the Relationship Between Conflict Management Styles and Burnout among Firefighters

  • Estelle Michinov
    • Safety and Health at Work
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    • 제13권4호
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    • pp.448-455
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    • 2022
  • Background: While the organizational factors that account for firefighters' burnout have been extensively explored, the individual factors related to how they regulate interpersonal conflicts and emotions remain to be investigated. Previous research has demonstrated the association between emotional intelligence and conflict management styles and burnout, but no study has looked at the interrelationships among these factors in high-risk sectors. The present exploratory study aimed to fill this research gap by investigating the relationships between conflict management style, emotional intelligence and burnout in a sample of firefighters. Methods: A cross-sectional study was conducted with 240 French firefighters. Measures comprised validated scales of conflict management styles, emotional intelligence and burnout. Results: Results showed that the integrating conflict style reduced burnout. They also revealed the effects of emotion regulation on burnout, whereby the awareness and management of one's own emotions reduced burnout. Moreover, awareness of one's own emotions moderated the relationship between integrating conflict resolution style and burnout, whereby the effect of integrating style on reduced burnout was higher when awareness of one's own emotions was high. Conclusion: These results reveal that strategies used by firefighters to regulate their emotions in order to meet the emotional demands specific to their job are important for reducing the emotional exhaustion component of burnout. Training programs for conflict and emotion management are needed to preserve the mental health of firefighters and ensure the safety of interventions.

What Millennial Workers Want? Turnover or Intention to Stay in Company

  • MAPPAMIRING, Mappamiring;AKOB, Muhammad;PUTRA, Aditya Halim Perdana Kusuma
    • The Journal of Asian Finance, Economics and Business
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    • 제7권5호
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    • pp.237-248
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    • 2020
  • The purpose of this study is to investigate and reconfirm the research instruments and variables that have been developed by prior study and built new concepts from empirical research results. Besides analyzing the essential role of fundamental, rational, and psychology aspects to increase employee's intention to stay in a company, which is useful for the development of human resource development strategies for millennial workers in the future. A total of 438 non-student male respondents aged 23-36 years, with unmarried status and not working in the SOE sector or as a civil servant, were surveyed with questionnaires. The study was conducted in Makassar, Indonesia. Data collection uses a survey with the second-order model approach and regression with control variables. The findings of this study suggest the existence of an inter-relationship between fundamental, rational and psychological aspects. They are inseparable and have a positive and significant influence. Broadly speaking, the link between fundamental, psychology and rational aspects states that the decision for millennial male workers to stay in the company will depend on whether the company has a good image and reputation, the level of attention the organization pays to career development, is competent, and applies regulations and rules with flexibility.

지각된 실행기능 수준이 중학생의 수학성적에 미치는 영향 (The impact of perceived executive function on the middle school students' mathematics achievement scores)

  • 김근영;김도환
    • 한국산학기술학회논문지
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    • 제13권5호
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    • pp.2063-2071
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    • 2012
  • 수학 과목은 중고등학교 교과과정에서 매우 중요한 과목인 동시에 학생들이 가장 싫어하는 과목중의 하나이다. 본 연구는 중학생의 실제 수학성적을 예측하는 실행기능의 효과를 탐구하였으며, 이 변인의 효과가 다른 심리적 변인의 효과를 통제한 후에도 유의미한지를 검증하였다. 분석 결과 실행기능 수준은 동기와 태도변인을 통제한 후에도 그들의 수학성적을 예측하는 유의미한 변인이었다. 이 변인의 효과는 특히 수학성적이 낮은 중학생의 경우 더 강했으며, 오히려 수학성적이 높은 학생의 경우에는 생물학적 변인의 효과만이 유의미한 것으로 드러나, 성적에 따라 인지적, 심리적 요인을 고려한 다른 유형의 학습지도가 필요함을 시사하였다.

재난피해자의 외상 후 위기와 외상 후 성장, 주관적 안녕감 간의 관계 - 사회적 지지의 매개효과, 소득의 조절효과 - (Disaster Victims' Post-trauma Risk, Posttraumatic Growth and Subjective Well-being - Social Support as a Mediator and Income as a Moderator -)

  • 심서영;손영우;박상현;윤지원
    • 한국안전학회지
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    • 제31권6호
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    • pp.105-112
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    • 2016
  • The current study examined the relationships between disaster victims' post-trauma risk and posttraumatic growth, and the mediational role of social support for this relationships. In addition, we tested the hypothesis that income status would moderate the relationship between post-trauma risk and subjective well-being. Two hundred disaster victims completed Post-trauma Risk Checklist (PRC), Posttraumatic growth scale, Social support scale and Concise Measure of Subjective Well-Being (COMOSWB) as well as questions about their demographic characteristics. Results showed that those with high post-trauma risk demonstrated significantly higher levels of posttraumatic growth as compared to those with low post-trauma risk and social support partially mediated this relationship. Also, high levels of post-trauma risk predicted low levels of recent subjective well-being. Participants with high income obtained higher subjective well-being than did those with low income among high post-trauma risk groups. Implications for post-trauma risk and posttraumatic growth are discussed.

게임에서의 협력과 호혜성 메커니즘 연구 - '월드 오브 워크래프트: 클래식'을 중심으로 (The study of cooperation and reciprocity mechanism in MMORPG games -focused on 'World of Warcraft: Classic')

  • 최영우;유승호
    • 한국게임학회 논문지
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    • 제20권5호
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    • pp.65-76
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    • 2020
  • 본 논문은 MMORPG 'World of Warcraft: Classic'의 게임 구조 분석을 통하여 협력과 호혜성이 발생하는 메커니즘을 탐구했다. MMORPG는 사회적 상호작용이 활발히 일어나는 게임 장르이다. 이는 협력 메커니즘이 잘 드러나는 장이라는 것을 알려준다. 본 논문은 진화 심리학과 인류학, 사회 심리학을 기반으로 협력 구조를 파악하였으며 이를 위해 유저들을 참여 관찰했다. 인스턴스 던전, 명확한 역할 구분, 아이템, 아이템 귀속, 루팅, 커뮤니티 사이트, 유저 상태창을 분석하여 고정성, 지연된 상호 이득성, 공정성, 전시성이라는 협력 메커니즘을 도출했다. 이를 통해 MMORPG에서 어떤 게임의 구조가 호혜성 유지에 중요한 역할을 하는지 밝히고자 했으며 게임 기획에서 협력 설계의 아이디어를 제공했다는 것에 의의가 있다.

The Significant Role of Industrial Organizational Psychologists to Increase Employee Job Satisfaction

  • Bomi PARK;Seong-Gon KIM
    • 산경연구논집
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    • 제14권12호
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    • pp.33-41
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    • 2023
  • Purpose: This study's primary goal is to investigate and evaluate the critical contributions made by industrial-organizational psychologists to raising worker job satisfaction. The study aims to offer insights that can enhance workplace environments, improve organizational processes, and increase employees' general well-being by looking at the particular contributions made by this field. Research design, data and methodology: The study design, data collection strategies using the literature content analysis allow for a thorough analysis and synthesis of the body of knowledge about industrial-organizational psychologists' contributions to improving worker job satisfaction. This method entails a sequential procedure that includes formulating research questions and locating pertinent studies. Results: Numerous previous works have indicated that industrial-organizational psychologists are essential in determining how an organization is run and how satisfied its workforce is with their jobs. The four major roles (Job Design, Leadership, Workplace Culture, and Employee Development) that were found after a thorough analysis of the body of current literature are presented in this section. Conclusions: In sum, the roles found in this study provide organizations with a framework for creating work environments that prioritize the well-being and overall growth of the people who make up the organization while also helping them negotiate the complexity of the modern workplace.

어린 시절 부-자녀관계가 대인관계문제에 미치는 영향 : 대상적 자기손상과 정서조절곤란의 매개효과 (The effect of child, adolescent period's father-child relationship on interpersonal problems among married women : The mediating role of impaired objective self and emotional regulation difficulties)

  • 이문희
    • 한국가족관계학회지
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    • 제23권1호
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    • pp.97-120
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    • 2018
  • Objectives: The purpose of this study is to examine the process of how a parent-child relationship affects an impaired objective self, emotional regulation difficulties, and, consequently, interpersonal problems. Methods: To carry out this study, a total of 467 married women were surveyed on their parent-child relationship, impaired objective self, and emotional regulation difficulties. The resulting data was interpreted using descriptive statistics analysis, correlation analysis, and structural equation models analysis. Results: First, the parent-child relationship shows negative correlations with an impaired objective self, emotional regulation difficulties, and interpersonal problems. In addition, an impaired objective self, emotional regulation difficulties, and interpersonal problems show positive correlations with one another. Second, an impaired objective self and emotional regulation difficulties mediate the parent-child relationship and intrapersonal problems consecutively. Conclusions: This indicates that efforts to mitigate an impaired objective self and to intervene in difficulties in emotional regulation can help address intrapersonal difficulties. Finally, this paper examines how this study affects the ongoing discussion on this matter and its implications for future studies.

아동의 정서 표현성과 사교성, 어머니의 의사소통 유형이 아동의 친사회적 행동에 미치는 영향 (The Influence of Children's Emotional Expression and Sociability, and Their Mothers' Communication Pattern on Their Prosocial Behavior)

  • 송하나;최경숙
    • 대한가정학회지
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    • 제47권6호
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    • pp.1-10
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    • 2009
  • This study investigated the influence of children's emotional expression and sociability, and their mothers' communication pattern on their prosocial behavior. The participants were 65 preschool children aged between 5 and 6, and their mothers. Each child-mother dyad was observed for 30 minutes in a lab setting, which was designed to evaluate the child's socioemotional competence and the mother's socialization behavior. Videotaped data were analyzed by two coders for aspects of sharing behavior, the expression of happiness, sadness, anger, anxiety, and sociability for children, and mothers' communication strategies. Results showed that children's anger and anxiety expression were the most significant predictors for their prosocial behavior. Mothers' punitive communication pattern negatively affected children's prosocial behavior. However, when compared to the children's emotional expression, its' accountability were not significant. The influence of negative emotions, and its' adverse role in interpersonal interactions are discussed.

거주자의 성격유형별 가구배치의 선호특성에 관한 연구 (A Study on Residential Furniture Layout Preference Characteristics with the Personal Types)

  • 김남효;서정연;이상호
    • 한국실내디자인학회논문집
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    • 제14권6호
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    • pp.244-251
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    • 2005
  • With the development of cognitive science and environmental psychology, there have been growing researches and discussions on the relationship between the residential design preferences and personality types. MBTI personality types have been earning popular credibility. MBTI means Myers-Briggs Type Indicator. It is based on Carl Jung's theory of psychological type. This study is based on Myers-Briggs theory to explain residential furnishing preference and explores the relationship between the four bi-polar personality types-Extroversion/Introversion, Sensing/Intuition, Thinking/Perceiving and residential furnishing preference. These tests were conducted to two hundred and twelve adult residents who live in Seoul, Korea. These tests were analyzed several significances by Chi-Square with SPSS for windows software. (E) Extroverted residents prefer layouts for interaction with guests. (I) Introverted residents prefer centripetal layout around the bed. (S) Sensing residents prefer practical and functional layouts. (N) Intuitive residents prefer personal and conceiving layouts. (T) Thinking residents prefer for attribute of space. (F) Feeling residents for familiar conversation. (J) Judging residents prefer systematic and complete layouts. (P) Perceiving residents prefer adaptable and flexible layouts. In conclusion, personality types can have a determining role in preference of residential furnishing layouts. This study suggests that residential designers should take into account clients' personality types prefer effective designing and should provide a variety of alternatives reflecting clients' preferences. This will promote clients' pleasantness and satisfaction in dwelling at home.