• 제목/요약/키워드: role conflict

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취업모와 비취업모의 양육효능감, 부모역할만족도가 삶의 만족도에 미치는 영향 (The Effects of Employed and Unemployed Mother's Parenting Efficacy and Parental Role Satisfaction on Life-Satisfaction)

  • 김지현
    • 대한가정학회지
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    • 제49권5호
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    • pp.49-57
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    • 2011
  • This study explored the effects of parenting efficacy and parental role satisfaction on the life-satisfaction of employed and unemployed mothers. The 527 mothers(234 employed, and 277 unemployed), with a child under 7 years old, were selected for this study. The results were as follows. First, employment had significant correlations with several factors, including the number of children, family income, educational level of parents, parent-child relations, preparedness for parental role conflict, and life-satisfaction. Second, for employed mothers, life-satisfaction had positive relationships with various factors, including family income, fathers' educational level, parenting efficacy, and parental role satisfaction; whereas, that of unemployed mothers had positive relationships with parenting efficacy, and parental role satisfaction. Third, for employed mothers, life-satisfaction was affected by several factors, such as family income, parental role satisfaction, parent-child relations, and preparedness for parental role conflict; however, unemployed mothers were affected by the number of children, the fathers' educational level, and self-confidence relating to the parental role, general satisfaction, and preparedness for parental role conflict.

프랜차이즈 유통경로상의 갈등에 영향을 미치는 요인에 관한 연구 : 슈퍼바이저의 상거래태도와 업무전문성의 조절효과를 중심으로 (A Study on the Factors Influencing on the Conflicts Perceived by Franchise)

  • 양효붕;박찬욱
    • 유통과학연구
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    • 제14권7호
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    • pp.91-100
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    • 2016
  • Purpose - Recently actively growing franchise systems distribution channel system in which franchise headquarter compared with franchise occupies an important place in distribution channel. Due to this, franchise and franchise headquarter are interdependent on task and in this situation the goal they go after, motivation and objective are probably inconsistent. If so, possibility to participate goal setting process or operating activity of opposite side is becoming bigger and in the end conflict may generate. The purpose of this study is to examine the role of the supervisor's attitude and expertise as moderating factors in the relationship between goal-incongruity/coercive power/role-incongruity and the conflict perceived by franchisee. Research design, data and methodology - This study was intended to verify how the supervisor's attitude and expertise as moderating factors in the relationship between goal-incongruity/coercive power/role-incongruity and the conflict perceived by franchisee. In order to achieve the purpose of this study, some study models and hypotheses have been established through theoretical examinations. Then, using these scales, the researcher completed the questionnaire survey. To test our hypotheses, the survey was conducted from March 9, 2016 for 20 days by random sampling, The study was implemented through a descriptive survey method using a self-administered questionnaire. A survey of 124 restaurant franchisee across Seoul and Gyeonggi Province was performed. A total of 124 completed responses were analyzed. In this study, I used SPSS 22.0 to analyze data and did frequency analysis to see demographic, and general features of the respondents; also did exploratory factor analysis to examine the validity of the items of measurement. Factor analysis was first calculated at a minimum, the number of factors, principal component analysis used when variables are committed to maximising the information with (principle component analysis) and the rotation of factors were angry about the great variable factors than 1.0 by applying Varimax rotation. In addition, I used the value of Cronbach's (Alpha) to examine the reliance of questionnaire items, final analysis the reliability factor can be found both high reliability hayeoteumeuro exceeds over 0.6 and did Multiple regression analysis to test hypothesis and also did hierarchical regression analysis to examine moderating effect. Results - To analyze the proposed model, according to the analysis result, it was found that the influence of goal-incongruity, coercive power, and role-incongruity on the perceived conflict of franchisee is moderated by the supervisor's attitude and expertise. That is, the more the supervisor's attitude and expertise were positive, the more the conflicts of the goal-incongruity, coercive power, and role-incongruity were decreased. It also confirmed previous research's finding that goal-incongruity, coercive power, and role-incongruity positively influence on the conflict. Conclusions - According to the results of this research which reduces the conflict of franchise from the in consistent goal; coercive power, and inconsistent role of superiors, it provides very important implications for franchise headquarter which has franchise system and also give them some suggestion about how to recruit superiors and what kind of training may be fit for the superiors.

학교급식 영양교사와 영양사의 역할갈등, 자기효능감, 직무만족 및 직무몰입 비교 - 영양교사와 영양사의 상호작용을 중심으로 - (Comparison of Role Conflict, Self-Efficacy, Job Satisfaction, and Job Involvement between Nutrition Teachers and Dietitians at School Food Service in Incheon Metropolitan City - Focusing on the Interactions between Nutrition Teachers and Dietitians -)

  • 진정희;유정순;장경자
    • Journal of Nutrition and Health
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    • 제45권1호
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    • pp.64-79
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    • 2012
  • The purpose of this study was to compare differences in role conflict, self efficacy, job satisfaction, and job involvement perceived by school nutrition teachers and dietitians. A total of 335 female school nutrition teachers and dietitians from Incheon area were surveyed by a self-report questionnaire in November 2010. Collected data were processed using SPSS 15.0. The reliability of the questionnaire was tested and differences between the two groups were analyzed using the Student's t-test, the chi-square test, and a two-way analysis of variance (ANOVA). The job satisfaction level of nutrition teachers was higher than that of dietitians. The effect of role conflict and job satisfaction for nutrition teachers and dietitians was different according to age. In addition, self-efficacy, job satisfaction, and job involvement of nutrition teachers and dietitians were influenced by their annual salaries. The frequency of meals served also affected role conflict, job satisfaction, and job involvement of the nutrition teachers and dietitians, and the effect of job involvement by the nutrition teachers and dietitians was different according to meal service type. Therefore, it is necessary to establish strategies for resolving role conflicts among school foodservice specialists and improve their self-efficacy for enhancing consumer's satisfaction with the general quality of school food service. These efforts may contribute to job satisfaction and job involvement of food service specialists and ultimately to the productivity of food service and the establishment of food service specialist roles.

관광경찰 역할에 대한 역할모호성·역할갈등과 업무만족, 업무수행도와의 관계 (Relationship between a Role Ambiguity·Conflict and Job Satisfaction, Job Performance on Role of Tourism Police Officers)

  • 김상운;조승아
    • 한국콘텐츠학회논문지
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    • 제15권1호
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    • pp.132-139
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    • 2015
  • 우리나라를 방문한 외국인 관광객의 안전 및 치안을 위해 2013년 10월 16일 서울 관광경찰대가 출범하였다. 관광경찰의 주요역할은 관광지내 범죄예방 순찰 및 기초질서 유지, 외국인 관광객 대상 불법행위 단속 및 수사와 문화체육관광부 지방자치단체 등 관련 기관과 협조하여 음식점 숙박업소 택시 등 관광관련 영업의 부당요금 단속, 관광 관련 업계 및 종사자에 대한 행정지도 및 단속 등으로 규정되어 있다. 그런데 관광경찰의 역할을 살펴보면, 일반 경찰과 역할이 중첩되고, 문화체육관광부 지방자치단체 등 타 기관과의 업무협력을 요하는 부분이 많아 일반 경찰과 관광경찰 사이에는 역할모호성 및 역할갈등이 일어날 소지가 크다. 따라서 본 연구는 관광경찰의 역할에 대한 일반경찰과 관광경찰의 역할 모호성 역할갈등이 업무만족 및 업무수행도에 대한 인식차이와 영향관계를 실증적으로 규명함으로써 관광경찰제도의 발전에 기여고자 한다.

간호·간병통합서비스 병동 간호사의 역할갈등과 직무스트레스가 간호전문직관에 미치는 영향 (Impacts of Role Conflict and Job Stress on Nursing Professionalism of Clinical Nurses at Comprehensive Nursing Care Wards)

  • 박미현;안숙희
    • 한국융합학회논문지
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    • 제11권2호
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    • pp.351-360
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    • 2020
  • 본 연구의 목적은 간호·간병통합서비스 병동 간호사의 입장에서 근무 실태를 파악하고 역할갈등 및 직무스트레스가 간호전문직관에 미치는 요인을 파악하기 위함이다. 상관성 조사연구설계를 이용하여 C 지역 간호·간병통합서비스를 제공하는 간호사 174명을 대상으로 Likert식 척도를 이용하여 역할갈등, 직무스트레스, 간호전문직관을 측정하였다. 자료분석은 SPSS WIN 23.0 프로그램을 이용하여 t-test, correlation, regression 분석을 실시하였다. 연구결과 간호·간병통합서비스 병동 간호사의 간호전문직관과 독립변수간의 상관계수는 역할갈등(r=-.186, p=.014), 직무스트레스(r=-.389, p<.001)로 유의하였다. 간호전문직관에 영향을 미치는 요인은 직무스트레스, 역할갈등 순으로 나타났으며(F=23.810, p<.001), 설명력은 11.8%였다.

영업사원의 거래처 수와 영업성과 간의 관계에 관한 연구 (The Link between Number of Sales Accounts and Salespeople's Performance)

  • 조연진
    • 유통과학연구
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    • 제17권1호
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    • pp.105-115
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    • 2019
  • Purpose - Previous research has shown that a very high level and a very low level of job scope can both be more stressful than intermediate levels of job scope. This study investigates the potential positive and negative effects of the number of accounts handled by sales personnel. The primary objective of this paper is to examine how the number of accounts salespeople handle affects their stress and performance. Research design, data, and methodology - This research conducted the data collection using a survey of salespeople in the pharmaceutical industry. I sent the survey to 420 salespeople, and received 318 usable responses. To assess measurement reliability and validity, I ran an exploratory and confirmatory factor analysis. I also employed structural equation modeling (SEM) to test all hypothesized effects in AMOS and also measured the interaction variable using Ping's (1996) approach. Results - These results show that there are linear and non-linear effects of the number of accounts handled by the salesperson on both role ambiguity and role conflict. First, the number of accounts handled by a salesperson is positively related to role ambiguity and role conflict. Second, the effect of the number of accounts handled on role ambiguity and role conflict decreases as the number of accounts handled by the salesperson increases. Third, as accounts increase from a low level, role stress increases; when the number of accounts reaches an optimal level, role stress decreases; and when the number of accounts increases to a high level, it can be detrimental to the salesperson's role stress. Fourth, while product complexity is positively related to role ambiguity, brand strength is negatively related to both role ambiguity and role conflict. Fifth, the greater the brand strength, the weaker the relationship will be between the number of accounts handled and salesperson role ambiguity. Finally, role ambiguity is positively related to salesperson performance. Conclusion - Too much and too little accounts increase the role ambiguity and role conflict of salespersons. Managers should identify the complex effect of the number of accounts handled by salespeople. Also, when products are complex, managers should provide training to eliminate any complex processes and complex information. These results suggest ways to decrease salespersons' role stress by ensuring an optimal level of the number of accounts and brand strength.

미국 자립생활센터 실무자가 경험하는 소진과 직무스트레스 관계성 연구 (Relationship between Burnout and Role Stressors Experienced by Professions at Centers for Independent Living in the United States)

  • 신숙경
    • 한국콘텐츠학회논문지
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    • 제15권1호
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    • pp.366-378
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    • 2015
  • 본 논문의 목적은 미국 자립생활센터 실무자들이 경험하는 직무스트레스의 정도를 파악하고, 이들의 직무스트레스와 소진간의 관계를 밝히기 위함이다. 온라인조사와 설문지 조사를 통하여 설문에 최종 참여한 자립생활센터 실무자는 총 218명인데 이들이 경험하는 직무스트레스 중 직무갈등(role conflict: RC)점수는 평균 22.48 (SD = 5.80)이며 직무모호성(role ambiguity: RA) 점수는 평균 22.20 (SD = 4.30), 직무과중(role overload: RO)점수는 평균 9.14 (SD = 2.55)로 나타나 다른 휴먼서비스 직군에 비해 평균이상의 직무스트레스를 가지고 있는 것으로 나타났다. 또한 자립생활센터 실무자들의 개인적 조직적 특성에 따른 직무스트레스 정도를 ANOVA LSD 사후검정을 통해 분석한 결과, RC지수는 실무자의 나이, 직무내용, 교육정도, 휴먼서비스 근무경력, 주당 근무시간에 따라 점수 차이를 보였고, RA지수는 실무자의 휴먼서비스 근무경력과 주당 근무시간에 따라, RO지수는 휴먼서비스 근무경력에 따라 그룹 간 차이를 보이는 것으로 나타났다. 마지막으로 자립생활센터 실무자들이 경험하는 직무스트레스와 소진간의 관계성을 알아보기 위해 회귀분석한 결과, 세 가지 직무스트레스 모두 소진의 예측변수로 나타났다.

외식업 종사자의 직무특성이 직무만족과 스트레스에 미치는 효과와 사회적 지원의 조절효과 (The effects of job characteristics on job satisfaction and stress, and the moderating effect of social support in food service business)

  • 안관영
    • 대한안전경영과학회지
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    • 제16권2호
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    • pp.193-201
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    • 2014
  • This paper reviewed the effects of job characteristics(role conflicts, emotional labor, job importance and job autonomy) on satisfaction and stress, and the moderating effect of social support. Based on 2,982 questionnaires among raw data of Korea Safety and Health Agency's national survey, the results of multiple regression analysis appeared as follow; 1) role conflict effect negatively on job satisfaction, and emotional labor, job importance and job autonomy effect positively on job satisfaction. 2) role conflict effect positively on stress, and emotional labor, job importance and job autonomy effect negatively on stress. 3) social support moderates positively 2 relationships-between role conflict and job satisfaction, between job autonomy and job satisfaction, but moderates negatively between job autonomy and stress.

임상간호원의 사회화과정단계에 있어서의 역할모델, 직업에 대한 지각향성 및 자아실현성간의 관계 (Nurses단 Role Models, Perceptions Toward Occupation, Self-Actualization Value and the Phases of Socialization Process)

  • 한윤복;강윤숙
    • 대한간호학회지
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    • 제17권1호
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    • pp.24-32
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    • 1987
  • This study was designed to investigate the changes of nurses' role model, perceptions toward occupation, and self actualization value in terms of the phases of socialization process. Two hundred and sixty nine nurses working in clinical settings were randomly selected from 15 general hospitals despersed over Seoul and Kyungki province. Data were gathered by the standardized Perceptual Orientation Test, the Self-actualization Test, and Questionnaires on role models and phases of socialization process developed by the investigators from October 1985 to March 1986. The data were analysed by ANOVA and Pearson's Correlation Coefficient. The results were as follows: 1. The average time period required for the shift of phases of socialization process were; phase Ⅰ, role adjustment, took average 10 months of employment: Phase Ⅱ, interpersonal adjustment, 12 months: and Phase Ⅲ, role conflict, 15 months respectively. Conflict resolution, phase Ⅳ, began to take place 18 months of employment; and shifted to phase V, internalization and self-actualization at 25 months of employment. 2. Throughout 5 consecutive phase, the number of immediate superior nurse model was dominantly the highest among the role models. The number of head nurse role model increased at phase Ⅱ, phase Ⅲ, and phase Ⅳ. Respondents with school model in phase I tended to transfer to work model at phase Ⅱ. 3. The perceptions toward occupation were not significantly influenced by the Phases of socialization process. 4. The score of self-actualization value was not significantly influenced by the phases of socialization process. 5. In regard to perceptions toward occupation, nursing director model group showed significantly lower score in phase I (p<.01). 6. The comparison of self-actualization value between the 5 phases revealed significant difference in phase I: in particular among respondents with school model at p<.05. To conclude: 1. The phase Ⅲ of socialization process is the period of role conflict which occur at 15 months of employment, an6 conflict resolution, phase Ⅳ, begins at 18 months of employment on the average in clinical settings. 2. The immediate superior nurse and the head nurse are important role models for nurses all through their socialization process.

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보육교사의 역할갈등, 셀프 리더십이 심리적 복지에 미치는 영향 (The Effect of Role Conflict, Self Leadership on Teacher's Psychological Welfare)

  • 장성화;권경;변길희;최성열;박영진
    • 한국콘텐츠학회논문지
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    • 제12권11호
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    • pp.539-548
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    • 2012
  • 본 연구에서는 보육교사의 역할갈등, 셀프 리더십이 심리적 복지에 미치는 영향에 대하여 연구하였다. 연구대상은 서울과 경기도에 소재한 어린이집 64개를 선정하여 보육교사 260명을 대상으로 상관계수와 중 다회귀분석을 실시하였다. 연구결과는 첫째, 보육교사의 역할갈등, 셀프 리더십, 심리적 복지 간의 관계를 살펴보면, 역할 스트레스와 역할모호성, 행동지향, 건설적 사고는 긍정적 복지가, 역할모호성과 행동지향은 긍정적복지가, 그리고 자연보상과 부정적복지의 하위변인을 제외한 모든 하위영역에서 상관이 있는 것으로 나타났다. 둘째, 중다회귀분석 결과, 심리적 복지에 영향을 미치는 가장 높은 변인은 자연보상, 역할모호성, 그리고 역할스트레스 순으로 나타난 반면, 그 외 모든 하위변인에서는 통계적으로 유의미한 예측변인이 아닌 것으로 나타났다.