• Title/Summary/Keyword: risk and benefit perception

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The effects of benefit perception and risk perception on consumer evaluation during overseas direct purchase (해외직접구매의 혜택지각 및 위험지각 요인이 소비자 평가에 미치는 영향)

  • Son, Jeyoung;Jung, Hun-ju;Kang, Inwon
    • International Commerce and Information Review
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    • v.19 no.4
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    • pp.3-28
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    • 2017
  • This study examined factors, such as benefit perception, risk perception, product, and website, which affect consumer attitude toward overseas direct purchase. To achieve this, 298 Korean consumers who have experienced overseas direct purchasing were analyzed. The results show that delivery risk and product risk were the most influential determinants of the level of trust level in overseas direct purchase sites. In addition, the results of this study confirm that the level of trust in overseas direct purchase sites has a strong influence on both the intention to recommend and the intention to continue patronizing the site. Moreover, this study conducted a mean difference analysis according to the types of overseas direct purchases (overseas direct delivery, overseas purchasing agency, and overseas delivery agency) and product categories (clothes, food and beverage products, and household appliances). This study lists various practical implications that can be applied to each overseas direct purchase service by firm and consumer characteristics.

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Perception in IT Investment Cost/Benefit Analysis (정보화 비용/이익 분석요인에 대한 인식도 연구)

  • Lee, Seog-Jun
    • Asia pacific journal of information systems
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    • v.13 no.2
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    • pp.67-85
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    • 2003
  • This study was conducted to analyze Korean companie's perception in IT investment cost-benefit analysis(CBA), and to see if various user group's perception is different. Literature was reviewed to classify and define variables in IT CBA, and questionnaire was distributed to CEOs, CIOs, IT managers, and general managers in Korean companies. Respondent's priority ranking in IT CBA was shown to be tangible benefit, direct cost/intangible benefit, and indirect cost/risk. Data analysis showed that Korean companie's actual practice in CBA was generally aligned with their perception. User group's(Executives vs. mangers, and IT managers vs. general managers) perception was not shown to be statistically different. Survey result also showed that IT CBA was not well practiced in the companies although respondents perceive the analysis very important. These findings suggest that more education and practical experience is needed for Korean companies to perform IT CBA.

The Effect of Consumers' Perceptions on the Service Ubiquity in the Use of Mobile Based Virtual Store Services (모바일 가상스토어 서비스 이용에서 소비자의 유비쿼터스 특성지각의 영향)

  • Moon, Heekang;Lee, Hyun-Hwa
    • Journal of the Korean Society of Clothing and Textiles
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    • v.38 no.6
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    • pp.857-872
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    • 2014
  • This study investigates the effect of service ubiquity perceptions on consumers' responses to virtual stores such as benefit and risk perceptions, shopping value perceptions, and service usage intention. Data were collected via a self-administered online survey from nationwide consumer panels of an online marketing research firm. Questionnaire items were adopted from previous literature and developed by authors via pretesting to measure variables. The results revealed that virtual store service ubiquity affects consumer benefit perceptions as well as risk perceptions. All benefit perceptions (including time effectiveness, user control, and compatibility) had significant mediating effects between service ubiquity and hedonic/utilitarian shopping service value perceptions. The mediating effect of financial risk was significant only in the relationship between service ubiquity and utilitarian value perception. The findings offer retailers and marketers information in regards to consumers' perception of a virtual store usage, which can enhance service and product strategy.

Differences of Experts and Non-experts in Perceiving Environmental and Technological Risks (전문가와 비전문가의 환경 및 과학기술 위험에 대한 위해도 인식 차이)

  • Hahm, Myung-Il;Kwon, Ho-Jang;Lee, Hoo-Yeon;Park, Hwa-Gyoo;Lee, Sang-Gyu
    • Journal of Environmental Health Sciences
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    • v.35 no.4
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    • pp.269-277
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    • 2009
  • Objective : The objective of this study was to examine how experts and the public perceived various environmental and technological hazards based on psychometric paradigm. Methods : We conducted a survey that included 30 hazards and 10 risk attributes. Subjects of this study were 214 people with three groups; (1) experts (55 people), (2) graduates( 78 people), (3) under graduates (81 people). Factor analysis was used to confirm the common risk attribute from 8 risk attributes. Also, multiple regression analysis was used to identify factors influencing on perceived risk and benefit of hazards. Results : This study revealed that experts tend to be more tolerant than graduates and under graduate students for the 30 hazards. Using factor analysis, two main factors were identified: factor 1, commonly called "Dread Risk", and factors 2, commonly called, "Unknown Risk" in the literature. We identified that environmental hormone concentration and global warming ranked high in both dread risk and unknown risk. Multiple regression models were used to test the association of perceived social risk and perceived social benefit with two main factors. Dread risk had significant explanatory power on perceived social risk and benefit. We identified that the experts were less likely to perceived dread risk and know more information about the hazards. Conclusions : There were differences of risk perception between experts and lay people. Especially, experts' perception of risk was commonly lower than other people's perception.

The role of risk perception for the definition of acceptable risk (위험 인식이 위험성 수용 기준 설정에 미치는 역할)

  • 노삼규
    • Fire Science and Engineering
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    • v.9 no.2
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    • pp.3-9
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    • 1995
  • Acceptable risk problem are decision problems they requires a choice among different estimations of technological risks. The alternative option includes a threat to life among its consequences. However, the definition used to ignore the public's perceived risk which should be identified as acceptable risk. The study examine the role of perception of risk as acceptable risk between different situations of estimated consequence and probability of risk. The cost benefit principle for the reduction of risk applied to find the possible solutions with in decision making process.

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A Study on Risk Perception and Policy Implication : A Psychometric Analysis of Korean Perception for Technological Risks (위험인식의 특성과 의미: 한국인의 기술위험 인지도에 대한 Psychometric 분석)

  • Chung, Ik Jae
    • Journal of the Korean Society of Safety
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    • v.29 no.1
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    • pp.80-85
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    • 2014
  • A survey of risk perception in South Korea was conducted in 2007 to evaluate relative riskiness of typical industrial and technological risks. This article summarizes the characteristics of risk perception using psychometric analyses. The survey with a sample size of 1,194 reviews the perceived level of 25 risk items in the areas of transportation, chemicals, environment, industry, nuclear power generation, and newly-introduced risks. Six categories of risk identified by a factor analysis show that the level of perceived risk does not correspond to the statistical level. Psychometric analyses including voluntariness, severity, effect manifestation, exposure pattern, controllability, familiarity, benefit and necessity demonstrate that voluntary, familiar and immediate risks are perceived as less risky than involuntary, unfamiliar and delayed ones. Risk communication is critical in reducing the discrepance between objective and subjective level of risk. However, the amount of risk information does not always justify a successful risk communication. A safety policy, risk communication strategy in particular, should take into account diverse dimensions of risk reviewed by psychometric analyses in the study. Social policy toward safety can be improved by integrating policy, human, and social factors as well as technological advances.

The Comparative Study on the Differences among Choice of Information Source, Risk Perception and Benefits Sought According to the Purchase Type of the Men's Suits (남성복 구매형태에 따른 정보원 선택, 위험지각, 추구혜택의 차이에 관한 비교 연구)

  • 김노호;황선진
    • Journal of the Korean Society of Costume
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    • v.51 no.7
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    • pp.123-134
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    • 2001
  • The purpose of this study to compare the purchasing behaviour of men's business suits, among custom suits, system order, and ready-made suits, centering around the choice of information source, risk perception and benefits sought. The survey of this study was collected from 450 adult male in Seoul. The data was analyzed by factor analysis and ANOVA. The result of this study were as follows : 1. Custom suits, system order, and ready-made suits consumers have a significant difference in the choice of information source. The consumer attaching most importance to the impersonal information source is the system order users, custom suits users, and ready-made suits users respectively. However there was no significant difference in the personal source among 3 different purchasing behaviour of men's suits. 2. For the risk perception, 1) the group who perceived the highest in economic risk is the system order users, followed by custom suits users, and ready-made suits users. 2) the group who perceived performance risk as being the highest concern is the ready-made suits consumers, followed by system order user, and custom suits user. 3) the group who perceived the socio-psychological risk as the highest is the ready-made suits consumers, and followed by custom suits user and system order users. 4) there is no difference among the three groups with respect to the fashionability loss risk. 5) the group of the highest perceiving the useful loss risk is the ready-made suits consumers, and the next is system order users, custom suits users. 6) the group of the highest perceiving the time and convenience loss risk is ready-made suits users, and the next is system order users, custom suits users. 3. For the benefit sought, the group of the highest perceiving the aesthetics is custom suits consumers, and the next is system order users, ready-made suits users.

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Radiation Perception Analysis of Air Force Manpower Resources (공군 인력자원의 방사선 인식도 분석)

  • Jeong, Eun-Seok;Seoung, Youl-Hun
    • Journal of the Korean Society of Radiology
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    • v.16 no.4
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    • pp.463-470
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    • 2022
  • The purpose of this study was to investigate the perception of Air Force human resources (Civilian defense manpower, Officer, Noncommissioned officer, Solder) for the radiation perception. The subjects were 259 men and women who visited at the Aerospace Medical Center. As for the method, a survey study was conducted using a questionnaire with a total of 14 questions about radiation perception (risk, benefit, management). For statistical analysis, an independent sample T-test and one-way analysis of variance (ANOVA) were used to compare the average of confirm a significant difference among groups. The correlations between variables were tested with Pearson and Spearman correlation coefficients. As a result, in the air force human resources, perception of radiation risk of females had a significantly higher awareness than male. Radiation benefits had a significantly higher awareness among married people, military officers, officers, and non-commissioned officers. Radiation control was significantly higher in men, married men, and those with more than 16 years of military experience.

Intention to Disclose Personal Information in LBS : Based on Privacy Calculus Perspective (스마트폰 위치기반서비스에서 정보제공의도 : 프라이버시 계산 관점을 중심으로)

  • Kim, Jong-Ki;Kim, Sang-Hee
    • The Journal of Information Systems
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    • v.21 no.4
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    • pp.55-79
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    • 2012
  • LBS(Location-Based Service) is one of the smartphone application services which has been receiving great attention recently. Various applications of smartphone use LBS to provide innovative services. However, use of LBS raises privacy concerns because the location information of users is constantly exposed. Privacy calculus perspective attempts to understand the characteristics of the user's privacy. It is based on the risk-benefit analysis in the economics' perspective. That is, when the benefit expected through personal information disclosure is higher than risk, we are willing to provide personal information. This research suggested a research model based on the privacy calculus perspective to clarify the effect of information disclosure intention of smartphone LBS application users. Based on the main factors of privacy calculus, perception of privacy risk and privacy benefit, the relationship of the perceived value and the information disclosure intention was empirically analyzed by utilizing structural equation modeling(SEM) methodology. According to the results of the empirical analysis, it was found that all relations have statistically significant explanatory power except the relation between privacy concern and information disclosure intention. This study showed a strong evidence of antecedent factors based on privacy calculus of personal information disclosure in smartphone LBS applications.

Affect Heuristic in Risk and Benefit Perception of Scientific Technologies (과학기술의 위험 및 이득 지각에서 감정추단)

  • Lee, Hyun-Ju;Lee, Young-Ai
    • Korean Journal of Cognitive Science
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    • v.18 no.3
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    • pp.305-324
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    • 2007
  • We surveyed the emotional images of three kinds of scientific technologies in people's mind and the perception of technologies in terms of their risks and benefits. The contents of the image and their image values were used to estimate the affects on each technology. As an affect heuristic hypothesis predicted, people perceived the technology more beneficial or riskier depending on their overall affect. In other words, those who have positive affect on the technology Perceived less risky and more beneficial than those who have negative affect. On the other hand, those who have negative affect on the technology perceived riskier and less beneficial than those who have positive affect. We also found negative relationship between the perceived risk and perceived benefit of each technology. The implications of our findings that suggest affective heuristic were discussed in terms of the measurements of affect and the necessity of communication of scientific technologies with the public.

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