• 제목/요약/키워드: restaurant food environment

검색결과 145건 처리시간 0.024초

농촌지역 농촌여성기업(起業)의 그룹경영의 특징과 지역에 미치는 효과 -고베시 기타구의 레스토랑 아와타케를 사례로- (Characteristics of Management Group Members of Rural Women Enterprise in Rural Areas and Effects towards the Region - A Case Study of Awatake Restaurant at Kita Ward, Kobe -)

  • 장경화;산기수일
    • 농촌계획
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    • 제19권4호
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    • pp.283-291
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    • 2013
  • In this paper, in order to clarify the effect and characteristics of rural women enterprise in rural areas, AWATAKE Restaurant at Kita Ward, Kobe is taken as a case study, and its management and operation condition, and the effects towards the region are analyzed. As a result, it can be concluded that: 1) according to the local employment and purchase of local food products, the economic effect towards the area shows a returning 73% of the gross sales to the area, 2) lifestyle technology which is empowered by women and food culture which is used as a start in the enterprise activities, are functioning as new workplace to cultivate technologies own by the women, moreover, members have never decreased, and most of them stayed for as long as 10 years, 3) however, the average age of the members are high and decreasing, leaving a new task on how to encourage participation of young members, 4) lastly, rural women enterprise is easy to manage, and also received cooperation from family in the members' working environment.

레트로 식당의 서비스스케이프가 만족도에 미치는 영향 -SNS 신뢰 조절효과 중심- (The Effect of Retro Restaurant Servicescape on Customer Satisfaction - Focused on Moderating Role of the SNS Trust-)

  • 양동휘;김찬우;조성진
    • 한국콘텐츠학회논문지
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    • 제21권1호
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    • pp.407-416
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    • 2021
  • 최근 서울을 포함한 전국적으로 레트로 식당이 생겨나기 시작하면서 서비스스케이프의 중요 요인과 SNS의 활용에 따라 소비자는 그 중요성을 지각하며 이용하고 있다. 본 연구는 레스토 식당의 서비스스케이프와 고객 만족에 미치는 영향과 이들의 관계에서 SNS 신뢰가 어떠한 영향을 미치는지 알아보고자 하였으며, 최근 서울을 중심으로 생겨난 레트로 식당 이용경험이 있는 이용고객을 대상으로 편의표본추출을 사용하였다. 조사기간은 2020년 7월 1일부터 약 1달간 진행되었으며, 최종 289부를 분석에 사용하였고, 가설 검증을 위해 SPSS 21.0 통계패키지 프로그램을 이용하였다. 분석결과 가설1의 서비스스케이프 요인 중 매력성(β=.442, p<.001)과 인적서비스(β=.516, p<.001)는 고객만족에 유의한 영향이 있었다. 가설2의 레트로 식당의 서비스스케이프와 SNS신뢰의 조절효과에서는 매력성⁎SNS 신뢰는 유의적인 정(+)의 영향력이 있었고 접근성⁎SNS 신뢰는 유의적인 부(-)의 영향력이 있었다. 마지막으로 치열한 외식산업의 환경 하에서 레트로 식당과 같은 차별화된 서비스스케이프를 통해 외식시장에서의 경쟁 우위를 달성하고 SNS 마케팅 전략을 통해 외식업체를 방문하는 고객의 충성도와 재방문을 검장하여 고객 지향적 마케팅 전략 수립에 유용한 자료로 제공하고자 한다.

Molecular detection and genotype analysis of Kudoa septempunctata from food poisoning outbreaks in Korea

  • Gyung-Hye Sung;In-Ji Park;Hee-Soo Koo;Eun-Hee Park;Mi-Ok Lee
    • Parasites, Hosts and Diseases
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    • 제61권1호
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    • pp.15-23
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    • 2023
  • Concerns about foodborne illnesses caused by Kudoa septempunctata are steadily growing, but reports of K. septempunctata in clinical and food specimens related to food poisoning in Korea are limited. This study aimed to genetically identify K. septempunctata in patients with acute diarrhea and in clinical and food samples related to food poisoning caused by sashimi consumption. Both real-time and nested polymerase chain reaction assays were performed to detect K. septempunctata 18S and 28S rDNA genes in the stools of 348 patients with acute diarrhea, 11 samples (6 stool and 5 rectal swab samples) from patients with food poisoning, and 2 raw Paralichthys olivaceus samples collected from a restaurant where a food poisoning incident occurred. K. septempunctata was identified in 5 clinical specimens (4 stools and 1 rectal swab) and 1 P. olivaceus sashimi sample. All detected K. septempunctata were of genotype ST3. This is the first study to identify K. septempunctata in both patients and food samples with epidemiological relevance in Korea, providing evidence that it is a pathogen that causes food poisoning. Also, this is the first study to confirm the presence of K. septempunctata genes in rectal swabs. Despite continuing suspected occurrences of Kudoa foodborne outbreaks, the rate of identification of K. septempunctata is very low. One reason for this is the limitation in obtaining stool and vomit samples for the diagnosis of Kudoa infection. We strongly suggest the inclusion of rectal swabs among the diagnostic specimens for Kudoa food poisoning.

패밀리레스토랑 종사원의 스트레스에 영향을 미치는 개인환경적합성 요인에 관한 연구 (The effects of employees' person-environment fit on employees' stress in the family restaurant)

  • 정효선;윤혜현
    • 한국식품조리과학회지
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    • 제29권6호
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    • pp.709-715
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    • 2013
  • The purposes of this study were to consider the influence of person-environment fit in the family restaurants on employees' stress. Based on total 274 samples obtained from empirical research from March 20 to April 10, 2013, self-administrated questionnaires were completed by patrons in metropolitan area and data were analysed by frequency, exploratory factor analysis, reliability analysis, correlation analysis, t-test, one-way ANOVA, and multi-regression analysis. Results of study were as follows: From the exploratory factor analysis of the variables, 4 factors, i.e. person-organization fit(3 variables), person-job fit(3 variables), person-supervisor fit(3 variables), and employees' stress(5 variables) were extracted. The results showed that employees' person-organization fit was significant differences according to gender(male $4.43{\pm}1.45$; female $4.83{\pm}1.34$; p<0.05). In terms of employees' person-supervisor fit was significant differences according to age(20' $3.08{\pm}0.99$, 30' $3.52{\pm}0.10$; 40' $3.71{\pm}1.07$; p<0.05). Also, the person-job fit(${\beta}$=-0.472; p<0.001), and person-supervisor fit(${\beta}$=-0.285; p<0.001) among the person-environment fit had a significant negative effect on employees' stress. Limitations and future research directions are also discussed.

외식 서비스 품질(FOODSERVQUAL) 측정을 위한 다문항 척도 - 위계적 서비스 품질 모형에의 적용 - (A Multiple-Item Scale for Measuring Food Service Quality - An Application of the Hierarchical Service Quality Approach -)

  • 김상호
    • 한국조리학회지
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    • 제15권4호
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    • pp.227-244
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    • 2009
  • 본 연구는 레스토랑 산업에 널리 적용할 수 있는 외식 서비스 품질 측정을 위한 다문항 척도를 개발하였다. 척도 개발을 위해 Kelly Repertory Grid 방법을 이용하여 중요하게 생각하는 레스토랑 품질 속성을 파악한 후 전문가 토론을 수차례 거쳐 유사 중복 항목을 통합하고, 핵심 차원별 주요 속성을 도출하였다. 척도 정제를 위해 신뢰도 분석과 탐색적 요인 분석을 실시하였으며, 이후 각 구성 개념에 대한 중복성 여부를 확인하기 위하여 3차 확인 요인 분석을 실시하였다. 본 연구에서는 Brady & Cronin(2001)이 제안한 위계적 서비스 품질 모형을 바탕으로 외식 서비스 품질 척도를 개발하였다. 본 연구의 위계적 외식 서비스 품질 모형은 외식 서비스 품질 차원 및 측정 요인을 물리적 환경 품질, 상호 작용 품질, 음식 품질이라는 핵심 차원으로 설명함으로써 요인간의 중복성 완화, 결과와 과정 품질의 균형적 고려, 세 가지 핵심 차원별 관리포인트 명확화, 위계적 모형에 의한 핵심 차원과 하위 차원의 구분 등 이론적 기여 측면에서 뿐만 아니라 관리적 시사점 도출 측면에서도 우위성을 갖는다고 할 수 있다.

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관광지 식음료 서비스 품질과 서비스 가치, 고객만족, 관광지 연상과의 관계연구 (Study on Relationship between Service Quality for Food and Beverage and Service Value, Customer Satisfaction, Destination Associations)

  • 전주형;임연우
    • 한국산학기술학회논문지
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    • 제18권12호
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    • pp.512-520
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    • 2017
  • 이 연구는 음식관광에 대한 국민적 관심과 지방자치단체의 장소 마케팅으로서의 가치 인식 등을 배경으로 관광지 식당을 대상으로 관광지 식음료 서비스 품질과 서비스 가치, 고객만족, 관광지 연상 간의 인과관계에 대하여 연구 하였다. 선행연구를 바탕으로 가설과 연구모형을 도출하여 설문조사를 실시하였다. 406부의 유효 설문지에 대하여 SPSS와 AMOS를 이용하여 빈도분석, 확인적 요인분석, 그리고 구조방정식을 이용하여 가설검증을 실시하였다. 연구결과 관광지 식음료 서비스 품질의 '물리적 환경'과 '음식품질' 요인은 서비스 가치에 영향을 미치는 것으로 나타났다. 관광지 식음료 서비스 품질의 '종업원 서비스'와 '음식품질' 요인은 고객만족에 영향을 미치는 것으로 나타났다. 관광지 식당의 서비스 가치는 고객만족에 영향을 미치는 것으로 나타났다. 관광지 식당의 서비스 가치는 관광지 연상에 영향을 미치는 것으로 나타났다. 그러나 고객만족은 관광지 연상에 영향을 미치지 않았다. 이와 같은 연구결과를 바탕으로 다음과 같은 시사점을 도출하였다. 첫째, 외식 사업자 입장에서 음식품질 관리가 우선되어야 한다. 음식품질은 외식산업의 근본에 해당하는 것으로 각종 광고와 마케팅 속에서도 원칙의 중요성을 일깨우는 시사점이다. 둘째, 지방자치단체 입장에서 외식 사업자에 대한 물리적 환경개선을 위한 지원이 필요하다. 일부 지방자치단체에서 시행하는 메뉴개발과 종업원 서비스 교육보다는 관광성을 증가시키는 시각적 효과의 중요성이 부각되는 시사점으로 볼 수 있다. 그리고 마지막으로 지역과 관광지 특성이 연상될 수 있는 향토색 있는 메뉴가 개발되어야 한다. 즉 관광지 식당이 관광지 연상으로 이어져 많은 관광객이 많이 찾을 수 있게 하는 마케팅 도구가 되기 위해서는 지역성 반영이 우선되어야 한다는 것을 시사한다.

Determinants of restaurant consumers' intention to practice COVID-19 preventive behavior: an application of the theory of planned behavior

  • Jeong, Jin-Yi;Lee, Hojin
    • Nutrition Research and Practice
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    • 제15권sup1호
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    • pp.79-93
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    • 2021
  • BACKGROUND/OBJECTIVES: The purpose of this study was to examine the effects of knowledge about coronavirus disease 2019 (COVID-19), attitude, subjective norm, and perceived behavioral control on behavioral intentions to practice COVID-19 preventive behaviors using the theory of planned behavior (TPB). SUBJECTS/METHODS: A total of 519 restaurant customers' responses was collected in this study through an online self-administered questionnaire. Descriptive statistical analysis was performed on socio-demographic factors. One-way analysis of variance and t-test were conducted to determine differences in the constructs from the TPB according to age and sex. The hypotheses were tested using structural equation modeling (SEM). RESULTS: SEM revealed the positive effect of knowledge about COVID-19 on attitude, subjective norm, and perceived behavioral control to prevent the spread of COVID-19 in restaurants. Attitude, subjective norm, behavior intention, and knowledge positively affected COVID-19 preventive behavior intentions in restaurants. CONCLUSIONS: The results of this study confirmed that the TPB is helpful in elucidating the determinants of consumers' intention to practice COVID-19 preventive behavior in restaurants. These findings can help policy makers and professionals provide material for further public health interventions and inform them about awareness-raising, guidelines, and health education programs.

생선회전문점의 물리적 환경이 이용고객의 지각된 위험에 미치는 영향 - 강원영동지역권역 위주 - (Effects of Physical Environment on Risk Perception in Customers at Raw-fish Restaurants - focused on Northeastern Area of Kangwon Province -)

  • 윤태환
    • 한국식생활문화학회지
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    • 제29권6호
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    • pp.585-592
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    • 2014
  • The purpose of this article was to research the effects of physical environment on risk perception in customers at raw-fish restaurants in the Northeastern area of Kangwon province, South Korea. In this research, reliability analysis, factor analysis and path analysis were carried out. Physical environments were divided into four factors and risk perception into three factors. 'Exterior facility' had a negative influence on performance (p<0.001) and financial risk (p<0.001). 'Interior facility' negatively affected performance risk (p<0.001), financial risk (p<0.001) and time risk (p<0.001). 'The others' negatively influenced performance risk (p<0.05). Lastly, 'press copy' negatively influenced performance risk (p<0.001). Based on these results, various physical environments affected the risk perception in customers at raw-fish restaurants, and satisfaction level of customers was based on risk perceptions. As a result, food-service companies need to manage the physical environment as a marketing strategy, as well as reduce risk perception to increase customers loyalty.

Comparison of Restaurant Distribution Entrepreneurs' Pressure on Business Failure and Entrepreneurial Intention

  • AN, Soo-Jin;SHIN, Choung-Seob;PARK, Dea-Seob
    • 유통과학연구
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    • 제17권5호
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    • pp.5-17
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    • 2019
  • Purpose - This study aims to exploratorily analyze relationship among pressure on business failure, social safety net perception, and entrepreneurial intention targeting potential business founders - pre-entrepreneurs and re-entrepreneurs. Research design, data, and methodology - Out of 450 collected surveys, 386 were used for analysis. Among these, 216 were from pre-entrepreneurs and 170 were from re-entrepreneurs. Frequency analysis, reliability and validity analysis, and regression analysis were performed. Results - In analysis of pre-entrepreneur and re-entrepreneur's pressure on business failure and social safety net perception, objective environment perception - a subfactor of social safety net perception - had statistically significant difference between the two potential entrepreneur groups. Conclusions - We categorized potential entrepreneurs into pre-entrepreneurs and re-entrepreneurs. Also, the current study suggests importance of social safety net to vitalize food service business startup by validifying its mediating effect between pressure on business failure and attitude towards restaurant business establishment. This research also established groundwork for future studies on ways to improve entrepreneurial intention or startup business sustainability by deducing social safety net perception difference between pre-entrepreneurs and re-entrepreneurs. This study was able to analyze relationship between those two groups in terms of entrepreneurial intention and startup business sustainability.

외식프랜차이즈 기업의 해외진출 전략에 관한 사례연구 (A Case Study on the Overseas Expansion Strategy of a Franchise Restaurant)

  • 정성목;이일한
    • 한국프랜차이즈경영연구
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    • 제14권3호
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    • pp.17-35
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    • 2023
  • Purpose: As more and more food franchise companies want to expand overseas, related research is becoming more and more necessary. This study aims to examine the critical factors for successful overseas expansion according to the stages of overseas expansion, derive vital associations, and examine the success factors of overseas expansion through semantic network analysis. Research Design, Data, and Methodology: This study conducted in-depth interviews with three food franchise companies that have experienced overseas expansion and conducted semantic network analysis among crucial associations. The semantic network analysis was conducted using the Textom program. Results: Based on the results of the in-depth interview analysis, the factors considered when expanding overseas were categorized as 1) standardization and localization strategies of overseas franchisees, 2) physical environment of overseas franchisees, 3) entry types of overseas franchisees, 4) constraints of overseas franchisees, and 5) success criteria of overseas franchisees. The semantic network analysis based on the corresponding keywords showed that the importance of local partners is very high in common. Conclusion: This study examined and re-categorized the important factors to consider when a restaurant franchise company expands overseas in a step-by-step manner. In addition, an attempt was made to examine the keywords derived from the semantic network analysis objectively. The results provided theoretical and practical implications for the successful overseas expansion of franchise companies.