• Title/Summary/Keyword: reputation effect

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A Study on Reinforcement Effect of Face Wall with Opening using Spiral Anchor (나선형철물을 사용한 치장벽체 개구부 보강 효과에 관한 연구)

  • Jung, Won-Chul;Hwang, Wan-Seon;Kwon, Ki-Hyuk
    • 한국방재학회:학술대회논문집
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    • 2007.02a
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    • pp.37-40
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    • 2007
  • Although masonry buildings fell into disfavour in the 1990's because of factors such ac bricklayers' high labor costs, bad reputation of poorly constructed masonry, masonry face wall is still preferred in korea as well as in other countries for its decorative value. Recently may problems with masonry face wall with opening have been reported, including cracks, deflection, swelling and even wall collapse in old masonry buildings, that mainly induced from the corrosion of connecting materials. So, it is necessary to develop the effective and uncorrosion connector. Therefore, this study aims to investigate the structural performance of masonry face walls with opening constructed by new connectors, spiral stainless anchors and to provide basic data for the field application of this method. The specimen reinforced bed joint has maximum load and displacement any other specimens.

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Perceived Trustworthiness of the Internet Merchant and Consumer자s Psychological Factors Influencing Consumer Trust in Internet Shopping (인터넷쇼핑에 대한 소비자신뢰에 인터넷쇼핑몰의 지각된 특성과 소비자의 심리적 특성이 미치는 영향)

  • 이용균
    • Journal of Information Technology Applications and Management
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    • v.11 no.2
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    • pp.101-124
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    • 2004
  • The exponential growth of the Internet has been the advent of buying and selling products and services over the Internet. In Korea, electronic commerce including Internet commerce reached a ₩6,534 billion industry in the year 2002. This paper presents the importance of understanding and managing consumer trust to sellers succeed in Internet commerce. We tested a trust model that includes seller's trustworthiness-based factors and consumer's personality-based factors. We found that seller's trustworthiness-based factors lead to greater consumer trust in Internet shopping through the consumer's perceptions about integrity, benevolence, reputation, and size, but consumer's personality-based factors containing five traits, extraversion, agreeableness, conscientiousness, openness, and trust propensity, have not a significant effect on consumer trust. We also confirmed a positive relationship between consumer trust in Internet shopping and consumer intention to buy.

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The Comparative Study on the Extension Brands of Fashion Industry - DKNY, Ak Anne Klein, it Michaa, O'2nd -

  • Im, Sung-Kyung
    • Journal of Fashion Business
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    • v.14 no.3
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    • pp.97-115
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    • 2010
  • The purpose of this study is to compare and analyze the relationship among image, customer satisfaction and loyalty of fashion Extension brands. It is expected that this study will provide guidance to fashion companies that are planning to expand their brand in setting up marketing strategies and service strategies. The results of the study are the following. First, women consumers in their 20s had an perception that second brands provided diverse and unique products at cheap prices. However, after purchasing the products, they recognized that the second companies' service level was not so satisfying. Second, consumers were satisfied with the brand awareness, reputation, image, design, color, and packing conditions of the second brands while being not satisfied with the pricing. Third, when the study examined brand loyalty of second brands, consumers have shown high loyalty to the four subsidiary brands. Fourth, the satisfaction level for the four second brands had a significant effect on the brand loyalty for each second brands.

A Study of Consumer Loyalty on Instant Messaging Services

  • Kim, Sun-Tae;Kim, Jong-Woo
    • Management Science and Financial Engineering
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    • v.16 no.2
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    • pp.67-80
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    • 2010
  • This study is focused on instant messaging service (IMS) providers' efforts to maintain a steadfast group of consumers who are willing to continuously use one service without switching to another. Various factors, carefully selected to reflect the unique features of instant messaging, were tested to verify their relationship with consumer loyalty. The results suggest that consumer loyalty of IMS users is most significantly affected by trust and perceived reputation a consumer has on the provider of IMS. Network externality, or the size and proximity of relationships formed through an IMS, also proves to have effect on consumer loyalty. Consumer loyalty in IMS users of different age or different internet usage is affected differently by each factor.

Influential Factors for the IT Investment Decision Making Quality: An Empirical Study Focus on IT Governance

  • Ham, Ju-Yeon;Lee, Jung-Hoon;Woo, Hyeok-Jun
    • International Journal of Contents
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    • v.6 no.4
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    • pp.69-78
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    • 2010
  • In recent years, many leading corporations are actively adopting IT as competitive resources to improve productivity and processes efficiency with strategic alignments. In effect, IT investment also continues to increase. As a vast growth of IT investment, questions and criticism on recent IT investment results are also rapidly being raised. Especially, improper decision making and management on IT investment may cause negative impact on the company's reputation and finances, therefore companies need reasonable and wise investment decision making on new IT projects. This study applies the conceptual framework of IT governance to IT investment decision making cases to examine how IT investment governance influences the quality of IT investment decision making and how business-IT strategic alignment affects the quality of IT investment decision making. This paper contributes to identify the main factors for reasonable and effective IT investment decision making and expected to provide proper guidelines for IT investment decision making.

A Study on the Effect of Customer's Repurchasing and Switching Intention on Characteristic of e-brand Loyalty (e-브랜드애호도의 특성이 소비자 재구매 및 전환의도에 미치는 영향에 관한 연구)

  • Hong, Sang-Jin
    • Journal of the Korea Safety Management & Science
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    • v.12 no.2
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    • pp.139-146
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    • 2010
  • The advent of Internet has greatly increased the ability of companies to conduct their business faster, more accurately, over a wider range of time and space, at reduced cost and with the ability to customize and personalize customer offerings. However it may be difficult for companies to sustain a long-run survival in competition environment of e-business. The purpose in this study is to analyze the relationship among site loyalty characteristics, customer's repurchasing intention and switching intention of internet shopping mall. The results showed that reputation variables of internet shopping mall only affected significantly e-loyalty. And the relationship among e-brand loyalty, customer's repurchasing intention and switching intention was significantly supported.

Development of Multidiretion Incoming Salt Collector (다방향 비래염분 포집기 개발 및 포집 정확도 검증)

  • Park, Dong-Cheon;Ahn, Jae-Cheol;Kim, Woo-Jae;Oh, Sang-Gyun;Kim, Hyo-Youl;Kang, Byung-Hi
    • Proceedings of the Korean Institute of Building Construction Conference
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    • 2011.05a
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    • pp.13-14
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    • 2011
  • Reinforced concrete structures are damaged by concrete carbonation, salt attack, and sulfate attack. The evaluation of the amount of chloride ion from the sea is very important to assess the life expectancy of Reinforced Concrete structures. The incoming salt collector which is developed in Japan has been used until the present, Unfortunately, the incoming salt collector has had a bad reputation which is caused by backward wind. The wind from backward causes the reduction of the amount of collected salt in collector's gauze. The collector was developed for excluding the effect of backward wind. The performance of it was verified from analytic and experimental methods.

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Exploring Simultaneous Presentation in Online Restaurant Reviews: An Analysis of Textual and Visual Content

  • Lin Li;Gang Ren;Taeho Hong;Sung-Byung Yang
    • Asia pacific journal of information systems
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    • v.29 no.2
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    • pp.181-202
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    • 2019
  • The purpose of this study is to explore the effect of different types of simultaneous presentation (i.e., reviewer information, textual and visual content, and similarity between textual-visual contents) on review usefulness and review enjoyment in online restaurant reviews (ORRs), as they are interrelated yet have rarely been examined together in previous research. By using Latent Dirichlet Allocation (LDA) topic modeling and state-of-the-art machine learning (ML) methodologies, we found that review readability in textual content and salient objects in images in visual content have a significant impact on both review usefulness and review enjoyment. Moreover, similarity between textual-visual contents was found to be a major factor in determining review usefulness but not review enjoyment. As for reviewer information, reputation, expertise, and location of residence, these were found to be significantly related to review enjoyment. This study contributes to the body of knowledge on ORRs and provides valuable implications for general users and managers in the hospitality and tourism industries.

The Influence of the Consumers Value and Experience Quality on the Effects of Scarcity Message Types (소비가치와 경험적 제품평가가 희소성 메시지 효과에 미치는 영향)

  • Kim, In-E;Kang, Yeo-Sun;Choi, Mi-Young
    • The Research Journal of the Costume Culture
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    • v.19 no.6
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    • pp.1133-1149
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    • 2011
  • The major aim of this study was to find out that the relation between consumers value and experience quality toward purchase intention in addition to the influence of the consumers value and experience quality on the effects of scarcity message types collaboration using limited edition in global SPA brand. As a result of an empirical analysis, it shows that consumers value and experience quality are co-related to the intention of purchase, especially, brand familiarity and reputation influenced scarcity valuation in the affirmative and both emotional value and epistemic value influenced the intention of purchase under scarcity message. The moderating effect of consumers value and experience quality however, turns out to be not significant although its effect is directionally supported that is purchase intention was high when scarcity message is shown. Moreover, emotional epistemic group was influenced by scarcity message so we found that consumers value is changed to emotional with subjective. This result indicates that we need the scarcity message type reflecting the characteristics of consumers value and experience quality to increase customer's purchase intention.

A Study on the Selection Attributes for Restaurant, Customer Satisfaction, and Recommendation Intention on Traveling Domestic Tourists: Targeting Tourists for Rail-ro Tickets

  • Kim, Ju-Hee;Kang, Kyoung-Ku;Lee, Jong-Ho
    • Culinary science and hospitality research
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    • v.23 no.6
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    • pp.27-35
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    • 2017
  • The purpose of this study was to examine the causal relationship among restaurant selection attributes and customer satisfaction and recommendation tastes for young people in their twenties who use tickets for Rail-ro. Data collection was conducted to utilize questionnaire survey with online and offline distribution. The collected data were analyzed using a statistical program SPSS 21.0 with frequency analysis, reliability analysis, factor analysis, and regression analysis. The results of the study showed that Internet search is the most common source of information about restaurants during the trip, and restaurant choice attributes have an important impact on customer satisfaction, food quality, employee service and reputation, but hygiene did not have a big effect on customer satisfaction. In addition, customer satisfaction has a significant effect on recommendation intention. Concluding the results from this study, it investigated the significant attributes for customers selection of restaurants and provide meaningful advice for market managers to make useful marketing strategies to attract more clients and augment economic benefits.