• 한국콘텐츠학회논문지
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• 제18권2호
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• pp.405-418
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• 2018

본 연구는 미디어 환경 변화 속에서 점차 보편화되고 있는 드라마 시리즈물 몰아보기 행위에 영향을 미치는 요인들이 무엇인지를 규명하고 실증적으로 이들 요인들의 영향력을 살펴보고자 하였다. 이러한 목적을 위해 기존 연구 문헌 고찰을 통해 영향 가능 요소로서 인구 통계학적 요인들, 시간적 가용성, 인지된 인터페이스 효율성, 인지된 콘텐츠 다양성, 정서적 불안정성, 드라마 몰아보기 동기들 등이 드라마 시리즈물 몰아보기 행위에 어떤 영향이 있는 지를 확인해 보았다. 또한 드라마 관여도의 조절 효과 또한 살펴보았다. 연구의 결과, 정서적 불안정성, 드라마 몰아보기 동기로서 즐거움과 스트레스 해소 동기, 프로그램 평판 동기 등이 드라마 시리즈물 몰아보기 행위에 긍정적 영향을 미치는 것으로 나타났다. 드라마 관여도의 조절 효과 또한 발견되었다. 연구의 결과가 지닌 의미에 대해서도 논의한다.

• 한국정보시스템학회지:정보시스템연구
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• 제27권3호
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• pp.103-121
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• 2018

Purpose As web 2.0 has taken root in the Internet environment, people began to create specific values to produce and disseminate contents on their own. In order to emphasize the personalized media attributes, the concept of self media was derived. In this paradigm shift, self media has emerged that succeeded in commercializing themselves in social media. Taking advantage of the influence of self media will have a tremendous positive impact on management activities such as marketing strategy, brand promotion, customer retention, and profit growth. This study examines the factors affecting the loyalty of self media in Korea and China because the studies in the area of selfmedia is not enough. Design/methodology/approach This study analyzed what factors influenced the loyalty of self-media in terms of Korea-China comparison. The research model was proposed on the basis of previous research papers. Content value, interactivity, ease of access, self-congruity, sympathy, and reputation were used as independent variables. Trust and satisfaction are used as mediating variables, nationality as moderator variables, and loyalty to self-media as a dependent variable. Results As a result, it was found that all independent variables directly influence the loyalty of self-media except interactivity, and interactivity indirectly influence loyalty through trust and satisfaction. There was a moderating effect of nationality between satisfaction and loyalty, but was not a moderating effect between trust and loyalty.

• 동아시아경상학회지
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• 제8권1호
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• pp.1-19
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• 2020

Purpose - This study is to classify quality characteristics of online environment-friendly agricultural products shopping malls into 6 categories and to empirically test their relationship with customer trust, perceived manageability, perceived utility and purchase intention. Research design, data, and methodology - This study targeted adults who have purchased ecofriendly agricultural production online malls for 4 weeks from September 3 to September 30, 2019. The survey type used was a structuralized self-report survey questionnaire made to meet the research purpose in 2019 as the time range. Out of 800 questionnaires, 500 copies are used after excluding surveys with insincere responses. Results - First, results to hypothesis 1, which was about independent variables and customer trust. Analysis showed that health, familiarity, platform reputation, reviews and product quality were found to have significant effect on customer trust; the hypothesis was adopted. On the other hand, system security did not affect customer trust significantly; it was rejected. Second, customer trust was shown to have significant effect on perceived manageability and perceived utility, so the hypothesis was adopted. Third, the hypothesis that perceived manageability moves onto perceived utility was adopted. Moreover, the hypothesis that perceived manageability moves onto purchase intention and the hypothesis that perceived utility moves onto purchase intention were adopted as well. Conclusions - Furthermore, the results of the study imply that it's imperative for online environment-friendly agricultural products shopping malls to consider their characteristics as the means to increase purchase intention of customers.

• 한국IT서비스학회지
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• 제14권4호
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• pp.137-157
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• 2015

The development of Social Network Service (SNS) has brought many positive changes to the ways people communicate, interact and share information. However, using the SNS does not always leads to in a positive results, particularly when it is addictively used. In fact, the addictive use of SNS results in many negative effects in our society. Recently, SNS users feel negative emotions such as expecially stress and fatigue while using SNS. Thus, the purpose of this study is to empirically examine antecedents of user fatigue on SNS, which can be explained by the degree of Individual, environment and SNS characteristics. This study also examines consequences of user fatigue on SNS. Lastly, we examine the moderating effects of Habit among SNS fatigue, barrier of living and task performance decline. The data for empirical analysis were collected 401 responses on SNS users in Korea. The results of this study are as follows; First, reputation perception, loneliness, unwanted relation, privacy concern, information overload, social presence and interaction are significantly related to SNS fatigue. Second, SNS fatigue, barrier of living and Task performance decline are significantly related to discontinuous usage intention. Third, the moderating effect of Habit of SNS using is found in the relationship among SNS fatigue, barrier of living and task performance decline. Based on the results of this study, Theoretical and practical suggestions were discussed.

• 농촌계획
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• 제27권2호
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• pp.77-89
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• 2021

To predict the level of residents' participation in rural tourism project, we used agent-based model. The decision-making mechanism which calculates the utility related to attitude, subjective norm, perceived behavioral control of planned behavior theory was applied to the residents' decision to participate. As a result of the simulation over a period of 20 years, in the baseline scenario set similar to the general process of promoting rural projects, the proportion of indigenous people decreased and the participation rate decreased. In the scenarios with different learning frequencies in perceived behavioral control, overall participation rate decreased. Learning every five years had the effect of increasing the participation rate slightly. Participation rates increased significantly in the scenario that consider economic aspects and reputation in attitude and did not decline in the scenario where population composition was maintained. The virtuous cycle effect of subjective norm according to changes in participation rate due to influence of attitude and perceived behavioral control shows the dynamic relationship.

• 동아시아경상학회지
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• 제10권1호
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• pp.47-57
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• 2022

Purpose - Overall social entrepreneurship has a positive effect on the organization's C.S.R. and overall growth. This study aims to identify the effects of social entrepreneurship in startup companies on corporate social responsibility by identifying gaps in the literature and providing feasible solutions to the gaps. Research design, Data, and methodology - The qualitative content analysis that was conducted by this research takes the form of two research designs. The first step to conducting a conceptual content analysis is to choose the level of analysis, specifically words, phrases, word sense and the second step is the relational content analysis by choosing the concept to be examined, only that the analysis entails examining the relationships between concepts Result - According to the investigation of numerous previous literature review, the current authors found out total six solutions and the application of suggested solutions indicated that the use of innovative models, startup organizations can gain a competitive edge against dominant competitors in their industry of operations, Conclusion - Finally, the conclusion of this research indicates through the use of innovative solution models, startup organizations can gain a competitive edge against dominant competitors in their industry of operations and startup companies may range from an increase in reputation to growth in profitability and entrepreneurs' satisfaction.

• 지능정보연구
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• 제22권1호
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• pp.43-61
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• 2016

온라인 쇼핑몰의 상품에 대한 고객 리뷰는 구매자들의 구매 의사결정에 영향을 미치고 있으며 중요한 구전효과의 원천과 의사결정의 정보 원천의 역할을 하고 있다. 한 제품에 대한 리뷰가 무척 많기에 온라인 쇼핑몰들은 고객 리뷰 평가 방안을 도입하였고, 이를 통해 고객들에게 유용하리라고 판단되는 리뷰들을 걸러서 보여주거나 강조할 수 있게 되었다. 리뷰 평가 방안은 해당 리뷰가 도움이 되었는지 혹은 도움이 되지 않았는 지를 리뷰를 읽은 고객이 평가하게 하는 방안이다. Amazon.com은 고객 평가를 바탕으로 총 투표 수 중에서 유용하다는 투표 수의 비율을 리뷰 유용성 지표로 삼고 있으며, Yelp.com은 유용하다는 투표 수 자체를 유용성 지표로 삼고 있다. 본 연구는 고객 리뷰의 감성과 독해 용이성이 리뷰의 유용성에 미치는 영향을 파악하고자 한다. Amazon.com의 고객 리뷰 자료를 활용하여 비율형 유용성 지표를 종속변수로 하는 유사한 연구들이 수행되어 왔다. 본 연구에서는 Yelp.com의 리뷰 자료를 활용하여 가산형 리뷰 유용성 지표인 경우에도 동일한 효과가 존재하는지를 검토하고자 한다. Yelp.com의 음료와 음식 카테고리에 해당하는 업종에 대한 리뷰를 자료로 활용하였으며, 점포의 명성과 인기도 데이터를 파악할 수 있는 170,294개의 리뷰를 분석에 활용하였다. 분석결과는 리뷰의 긍정 정도는 유용 투표수를 늘리는데 음의 영향을 미쳤다. 평가가 긍정적인 리뷰에서는 음의 영향관계가 유의 하였으나, 평가가 부정적인 리뷰에서는 리뷰의 긍정 정도가 유용 투표 수에 미치는 영향은 유의하지 않았다. 독해 용이성은 리뷰가 읽기 어려울 수록 높은 값을 갖으며, 독해의 어려운 정도는 유용 투표수 획득에 음의 영향을 미쳤다. 독해 용이성은 긍정 리뷰, 부정 리뷰 관계없이 모두 음의 영향을 미치는 것으로 분석되었다. 이 결과는 유용 투표수가 0인 리뷰를 포함하여 영과잉 음이항 회귀분석을 수행한 경우와 유용 투표수가 0인 리뷰를 제외하고 음이항 회귀분석을 수행한 경우 모두 동일하게 파악되었다.

• Journal of Information Technology Applications and Management
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• 제24권4호
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• pp.171-185
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• 2017

This paper tried to examine the effect of the policy on companies' CSR activities and what kind of a role does CSR have in determining Customer Loyalty in Indonesia. This paper is divided into two parts, the first part is designed to find out whether the Indonesian government law has successfully made the companies perform better CSRs. We do this by using the ICGC Index of the companies registered and comparing their scores before and after the implementation of the policy. We will then use the paired sample t-test to find out if there is an increase in the overall scores of the companies and/or only the natural resource-related companies. The result showed an upward trend in the ICGC scores for all the companies which the Indonesian government law is intended to. In the second part, Manfred Schwaiger's components and parameters of corporate reputation was referred and used on Indonesian customers. We asked participants whether they think natural resource-related companies perform better CSRs and then we also tried to find out what factors really affect their loyalty towards companies or brands by conducting Multiple Regression Analysis. From the 4 factors that we have prepared, which consist of Performance, CSR, Quality and Attractiveness, Quality is the most influential towards determining our survey participants' Customer Loyalty. Surprisingly, CSR is insignificant in directly influencing Customer Loyalty. But, our research did find out that CSR does moderate Quality and Performance in their relationship with Customer Loyalty. Meaning that CSR has no effect in a direct relationship but it can increase the effect of Quality and Performance in determining Customer Loyalty. Unfortunately, CSR has no moderating effect in increasing the effect of Attractiveness towards Customer Loyalty.

• 무역상무연구
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• 제43권
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• pp.423-453
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• 2009

Import Agency Service Mall, which provide customers not only with convenient shopping experiences but also with purchasing, warehousing, shipping, and customs clearance services, have been playing a significant role in rapidly transforming Korean consumers into global consumers. The consumers' great demand for foreign goods(services) created Import Agency Service Mall(referred to hereafter as IASM) as a new business model of distribution and consumption, which seems to grow rapidly. Accordingly, this study examined the e-Trust by analyzing the characteristics of IASM, determinants of trust, risk perception and its association with e-Trust in IASM, and finally applying the result to general internet shopping mall(referred to hereafter as GISM). The following results came out from the analysis: First, from the result of checking these two types of internet shopping mall consumers have different determinants of trust. Second, from the question if two types perceive different risk, purchasing the foreign goods, it came out that they showed critical difference in variable relevant to goods delivery and customer service. IASM perceived risk from those two variables more than GISM Third, from the review of the relationships between determinants of trust and risk perception variables, IASM showed interrelation among all the variables except between customer service and perceived risk. Fourth, the researcher examined how the risk perceived in the course of purchasing goods has an effect on consumers e-Trust. In case of IASM, risk perception relevant to customer service had an effect on consumer e-Trust. To the contrary, incase of GISM, risk perception didn't have any effect on e-Trust. Finally, from the review of interrelation between determinants of trust and consumer e-Trust, it came out that for IASM capability had an effect on consumer e-Trust and for GISM consumer service had an effect on consumer e-Trust.

• 한국정보통신학회논문지
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• 제20권12호
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• pp.2370-2378
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• 2016

사회 관계망 서비스(SNS) 이용자가 전 세계적으로 증가하는 추세 속에서 카카오스토리, 페이스북이나 인스타그램 등과 같은 SNS 공간에서 타인의 인격과 명예를 훼손하고 사생활을 침해하는 'SNS 저격' 피해자가 속출하고 있다. 본 논문에서는 스마트 환경에서 다양한 SNS를 가장 많이 이용하고 있는 대학생들을 대상으로 탈억제 효과로 인한 부정적 행위에 대한 인식을 조사하여 분석하고, SNS 저격의 피해자와 가해자를 줄이기 위한 예방 대책을 고찰하였다. 대학생들의 SNS 공간에서 타인의 인격과 명예훼손, 사생활 침해에 대한 인식이 매우 낮고, SNS 저격에 대한 죄의식도 매우 심각한 것으로 나타났다. 이러한 문제를 해결하기 위한 방안으로 제안한 예방 대책을 통해 SNS 시대에 걸맞은 인식과 규범을 갖춤으로써 탈억제 효과로 인한 부정적 행위의 예방이 가능할 것으로 기대된다.