• Title/Summary/Keyword: reputation

Search Result 1,076, Processing Time 0.025 seconds

Do Corporate Governance and Reputation are Two Sides of the Same Coins? Empirical Evidence from Malaysia

  • ESA, Elinda;MOHAMAD, Nor Raihan;WAN ZAKARIA, Wan Zuriati;ILIAS, Norazlina
    • The Journal of Asian Finance, Economics and Business
    • /
    • v.9 no.1
    • /
    • pp.219-228
    • /
    • 2022
  • High-profile corporate crises have sparked a surge in interest in corporate governance (CG) and corporate reputation (CR). Company governance issues in many companies contribute to corporate failures and a bad reputation. Transparency is the glue that holds any group or organization together while also connecting it to a coalition of key stakeholders. This research focuses on how corporate governance factors (such as board independence, board size, board meetings, and board gender) and company characteristics affect the reputation of Malaysian public listed companies (PLCs). Many studies have looked into the characteristics of corporate governance in Malaysian businesses. However, none of the research has explored this issue using the new reputation measurement. A sample of the 100 largest companies listed on Bursa Malaysia based on their market capitalization for the year ended 2018 was selected. A new measurement, the disclosure index, was created and used to analyze reputation disclosure in the annual report of a corporation. The independent director, board size, and board meeting were statistically significant and associated with the level of reputation disclosure, according to the findings of this study. The results suggest that company directors prioritize good governance and management quality to boost their firm's reputation and acquire a competitive edge.

A Study upon Online Measurement techniques of Corporate Reputation (기업의 디지털 평판 측정 기법 연구)

  • Kim, Seung-Hee;Kim, Woo-Je;Lee, Kwang-Seok
    • Journal of the Korea Society of Computer and Information
    • /
    • v.18 no.9
    • /
    • pp.139-152
    • /
    • 2013
  • Although a series of studies shows the fact that a company's reputation could affect its sales rate and stock price, due to the increased use of SNS, the research related to the online measurement method for the corporate reputation has been relatively insufficient. This study explores a design for a method to quantify the corporate reputation value by reconstructing the discussions in literature review. Concretely, this study divides the corporate reputation value into the corporate identity information and the corporate awareness information, which includes the following five sub-categories: (1) the quality of product and service; (2) the employment environment; (3) the corporate vision; (4) the social responsibility; and (5) the business achievement. Additionally, for the corporate identity assessment, this study considers the following six factors: (1) Agreeableness (Goodness), (2)Capability (Ability), (3)Enterprise (Rise), (4)Chic (Class), (5) Ruthlessness (Authority), and (6)Informality. Based on these categories and factors, this study develops a technique quantifying the corporate reputation value by selecting 'word items' for the reputation search, and after conducting a frequency analysis in a survey. Also, to verify the result, this study exemplifies the reputation of three SI companies in Korea which could be utilized by using the commercialized reputation service. This study firstly attempts the corporate reputation measurement by classifying the identity and the awareness (corporate image and communication) upon a company in detail and enables its real applicabilities by proposing a formula to measure the reputation scores which can be utilized by verified word items from a frequency analysis.

A Method of Seller Reputation Computation Based on Rating Separation in e-Marketplace (평점 분리 기법을 이용한 e마켓플레이스의 판매자 평판 계산 방안)

  • Oh, Hyun-Kyo;Noh, Yoohan;Kim, Sang-Wook;Park, Sunju
    • Journal of KIISE
    • /
    • v.42 no.10
    • /
    • pp.1286-1293
    • /
    • 2015
  • Most e-marketplaces build a reputation system that provides potential buyers with reputation scores of sellers in order for buyers to identify the sellers that are more reliable and trustworthy. The reputation scores are computed based on the aggregation of buyers' ratings. However, when these ratings are used to compute the reputation scores, the existing reputation systems do not make a distinction according to the following two criteria: the capability of the seller and the quality of an item. We claim that a reputation system needs to separate the two criteria in order to provide more precise information about the seller. In this paper, we propose a method to compute seller's reputation by separating the rating into the seller's score and the item's score. The proposed method computes the reputation of the seller's capability by using only the 'seller's score' and helps potential buyers to find reliable sellers who provide fast delivery and better service. In experiments, we propose a simulation strategy that reflects the real life of an E-marketplace and verify the effectiveness of our method by using the generated simulation data.

A Study on the CEO Reputation on Organizational Favorability and Purchase Intention (CEO평판이 조직 호감도와 구매의도에 미치는 영향 연구)

  • Moon, Hyojin;Chang, Woosung
    • The Journal of the Convergence on Culture Technology
    • /
    • v.8 no.6
    • /
    • pp.295-302
    • /
    • 2022
  • This study intends to apply the concept of reputation as a tool to positively build an evaluation of the CEO, the CEO of a company. It aims to develop tools to manage the reputation of the CEO and empirically explore the value of the tools use. As a result of the study, reliability, customer management, strategic vision, employee management, and social responsibility were derived as the constituent factors of CEO reputation, and it was confirmed that the relationship between CEO reputation and organizational favorability was statistically causal. Furthermore, the relationship between CEO reputation and product purchase intention was also statistically significant. It was confirmed that if the CEO's reputation was positively managed, it could help the stakeholders to evaluate the company to which the CEO belongs, as well as to purchase the products provided by the company. One of the ways to be well-received by various stakeholders in a corporate environment where uncertainty is intensifying is a reputation management system for CEOs, and CEOs themselves should recognize that their reputation can affect the organization and pay attention to reputation management.

A study on a development of index for a sustainable reputation in services public enterprise (서비스 공기업의 지속가능한 명성지수 개발에 관한 연구)

  • Lee, Won-Sik;Cha, Gun-Ho
    • Journal of the Korean Society for Aviation and Aeronautics
    • /
    • v.13 no.2
    • /
    • pp.35-47
    • /
    • 2005
  • Recently, all organizations are experiencing a newly changed standard for their competitiveness. One of the elements in the standard is the sustainable reputation or responsibility. Thus excellent corporations have reinforced not only economic prosperity but also environmental and social responsibilities, which results in the appearance of sustainable reputation or responsibility management. At this point, this paper have nominated assessment factors which will contribute to the sustainable reputation competitiveness in Incheon International Airport Corporation.

  • PDF

The Role of Reputation in Ubiquitous Healthcare System

  • Yuan, Weiwei;Guan, Donghai;Lee, Sung-Young
    • Proceedings of the Korea Information Processing Society Conference
    • /
    • 2007.05a
    • /
    • pp.847-848
    • /
    • 2007
  • In this work, we analyze the role of reputation in ubiquitous healthcare system as well as the relationship of security, trust and reputation in this environment in details. In addition, an example is given to show how to use reputation system in ubiquitous healthcare and how to use reputation system on decision making.

  • PDF

Exploratory Study on Effects of Restaurant Attributes on Perception of Price and Brand Reputation - Comparison Between Locals and Tourists -

  • Yi, SungPo;Choi, Jinkyung
    • Journal of the Korean Society of Food Culture
    • /
    • v.27 no.5
    • /
    • pp.481-489
    • /
    • 2012
  • This study examines the effects of restaurant attributes on customers' perceptions of price and brand reputation. Four restaurant attributes were used to represent restaurant quality. Multiple regression was conducted to measure the relationships between the four restaurant attributes and price and brand reputation. Further, an independent T-test was used to compare differences between perceptions of locals and tourists with regard to restaurant quality under two categories (price and brand reputation) after they selected a restaurant. Results of this study revealed that residency did not have a significant impact on customers' perceptions of price or brand reputation, whereas restaurant attributes did have an impact. Taste was a predictor of perceived price, whereas service and atmosphere were predictors of brand reputation. In addition, comparison of restaurant attributes between locals and tourists showed that sanitation and service were significantly different in accordance with price and atmosphere, whereas taste and service were significantly different in accordance with brand reputation. Locals showed higher means for each restaurant attribute compared to tourists.

Binomial Distribution Based Reputation for WSNs: A Comprehensive Survey

  • Wei, Zhe;Yu, Shuyan
    • KSII Transactions on Internet and Information Systems (TIIS)
    • /
    • v.15 no.10
    • /
    • pp.3793-3814
    • /
    • 2021
  • Most secure solutions like cryptography are software based and they are designed to mainly deal with the outside attacks for traditional networks, but such soft security is hard to be implemented in wireless sensor networks to counter the inside attacks from internal malicious nodes. To address this issue, reputation has been introduced to tackle the inside malicious nodes. Reputation is essentially a stimulating mechanism for nodes' cooperation and is employed to detect node misbehaviors and improve the trust-worthiness between individual nodes. Among the reputation models, binomial distribution based reputation has many advantages such as light weight and ease of implementation in resource-constraint sensor nodes, and accordingly researchers have proposed many insightful related methods. However, some of them either directly use the modelling results, apply the models through simple modifications, or only use the required components while ignoring the others as an integral part of the whole model, this topic still lacks a comprehensive and systematical review. Thus the motivation of this study is to provide a thorough survey concerning each detailed functional components of binomial distribution based reputation for wireless sensor networks. In addition, based on the survey results, we also argue some open research problems and suggest the directions that are worth future efforts. We believe that this study is helpful to better understanding the reputation modeling mechanism and its components for wireless sensor networks, and can further attract more related future studies.

The Effect of Nation and Celebrity Reputation on Korean Products Purchase Intention: Focused on Kazakhstan (한국의 국가평판과 연예인평판이 한국 제품 구매의도에 미치는 영향에 관한 연구: 카자흐스탄을 중심으로)

  • Tyo, Yelena;Moon, Hyo-Jin
    • Journal of Digital Convergence
    • /
    • v.17 no.10
    • /
    • pp.447-452
    • /
    • 2019
  • This paper analyzed the impact of nation and celebrity reputation on purchase intention in Kazakhstan. Kazakhstan people aged 10 to 30 years were surveyed. The study proved that the national reputation has positive impacts on the purchase intention of Korean products. However, the Korean celebrity reputation has not statistically affected the intention of purchasing Korean products. In other words, it confirmed that the country of origin effect of Korea is affecting purchases of products from the countries concerned. Therefore, based on the country's reputation for Korea in Kazakhstan, it is believed that the promotion activities of Korean products will encourage consumers to make purchases.

Building Customer Trust through Corporate Social Responsibility: The Effects of Corporate Reputation and Word of Mouth

  • FATMAWATI, Indah;FAUZAN, Nizar
    • The Journal of Asian Finance, Economics and Business
    • /
    • v.8 no.3
    • /
    • pp.793-805
    • /
    • 2021
  • Corporate Social Responsibility (CSR) program has become one of the primary concerns of companies worldwide. For many companies, treating the environment and the community well is important to business practice and reputation, and this is reflected in their CSR programs. CSR is a company's obligation to consider the interests of its employees, customers, shareholders, communities, and the environment and to consider the social and environmental consequences of their business activities. CSR plays an important role in relationship building with customers. Thus, the main purpose of this study is to analyze the relationship between customer perception of CSR and customer trust. The model of this study considers two mediating variables, i.e., company reputation and word of mouth to link CSR to customer trust. This study employs a causal survey design. The respondents were 160 consumers who have purchased products and knew about CSR programs of a global food company. Data analysis was using structural equation modeling (SEM) to test the hypotheses. The results of this study revealed that CSR negatively impacts customer trust. Furthermore, CSR positively impacts corporate reputation and word of mouth. Besides, this study found corporate reputation positively impacts word of mouth and customer trust. While the mediating effect of reputation and word of mouth also positively impacts the relationship between CSR and consumer trust. A good reputation and word of mouth could be connecting buyers and enhances the power of suppliers.