• 제목/요약/키워드: relationship with client

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상담사례 과정에 반영된 현실역동상담의 특성 (The Characteristics of Reality Dynamic Counseling in Real Counseling Process)

  • 장성숙
    • 한국심리학회지 : 문화 및 사회문제
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    • 제14권1호_spc
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    • pp.349-365
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    • 2008
  • 한국 문화와 한국인의 정서를 반영하는 한국적 상담모형의 대안으로 현실역동상담이 제안된 바 있다. 본 연구에서는 국가청소년위원회 산하인 청소년상담지원센터에서 의뢰한 아들에게 폭행을 당한 부모를 상담하면서 현실역동상담의 특성이 어떻게 드러나고 있는지를 질적으로 분석했다. 현실역동상담의 일곱 가지 주요 특성은 한국사회가 체면사회인 만큼 전체적 맥락을 고려해 문제 파악하기, 내적세계 뿐만 아니라 외적인 현실세계 중시하기, 관계 속에서의 역할 강조하기, 상담자가 양육자 내지는 교육자와 같은 역할하기, 내담자가 깨어나도록 직면시키기, 부모-자녀간의 관계회복 도모하기, 사람들과의 관계 속으로 내담자를 밀어 넣기인데, 이러한 것들이 부모를 폭행하는 아들을 둔 부모에 대한 상담과정에서 명료하게 드러났다. 본 연구에서는 상담자와 내담자 간에 이루어진 대화의 원자료가 너무 길고, 또 그것만으로는 무엇이 어떻게 진행되었는지가 선명하게 드러나지 않기 때문에 상담자 자신의 해설이 곁들여진 사례보고를 분석하는 방식을 채택했다.

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아웃소싱을 통한 정보시스템 개발성과 향상방안 : 갈등 및 갈등해결 촉진을 중심으로 (Improving Outsourced ISD Project Performance : Focusing on Conflict and Conflict Resolution Facilitation)

  • 조동환;이호근;이중정
    • 한국경영과학회지
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    • 제33권1호
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    • pp.71-105
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    • 2008
  • Various stakeholders within and outside of the organization are involved and participate in the outsourced IS development. As their interests and goals are different conflict arises in the process of their interaction, and it is an important factor affecting outsourcing success. The study focuses on the conflict between client users and vendor, i.e. main conflict in the outsourcing project, and examines the relationship of conflict with project success, the antecedents of conflict, and investigates the effectiveness of conflict resolution facilitation. An integrated conceptual model is developed grounded on is outsourcing, IS development, project management, and organizational behavior literature. Nine specific hypotheses on the conflict in outsourcing projects are proposed, and data collection and analysis are performed with 214 ISD outsourcing projects. Results indicated that the conflict between client users and vendor in outsourcing projects was found to have negative effects on project success. Main causes affecting conflict were examined, and relative influences of these causes were clarified. Recently internal IT personnel have been faced their role change with the increase of outsourcing, and the importance of their conflict resolution facilitation was highlighted.

한 대학병원 부속 건강검진센터 이용자의 만족도와 재이용 의사에 미치는 요인 (Factors Affecting the Satisfaction and Revisit Intension of Health Promotion Center In A University Hospital)

  • 김희경;류황건
    • 한국병원경영학회지
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    • 제6권3호
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    • pp.5-24
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    • 2001
  • The purpose of this study was to serve as a basis for providing quality medical service and mapping out consumer-centered marketing strategies to successfully cope with the rapidly changing medical environment and meet consumer needs, by examining what affected the satisfaction and revisit of health Promotion center Client. The subjects in this study were 186 of visitor to health Promotion center in a university hospital in the city of Busan. A survey was conducted with structured questionnaire from March 2 to 30, 2001. The collected data were analyzed with SPSS for Windows (ver10.0). For more statistical analysis, frequency analysis, component analysis, t-test, ANOVA and correlation analysis procedures were utilized. Results of the study can be summarized as follows: 1. Regarding demographic characteristics, 51.6% of the Client investigated were male, and 48.4% were female. The greatest number of them were in their 40s(38.9%). 86.5% were married, and 34.2% were self-employed. 44% were a high-school graduate, and the monthly mean income of 59.4% was one to three million Won. And, the residential area of 46.8%, the largest percentage, was a half-an-hour distance from health Promotion center. 2. The most common motivation of their selection of the health Promotion center was a recommendation by Staff and neighborhood(59.7%), followed by excellent facilities and services(17.2%), the tradition and reputation of the hospital(7.5%), and its publicity pamphlets(7.5%). 3. 45.9%, the largest percentage, acquired health-related information from their friends or acquaintances. 43.8%, the greatest percentage, visited there because they felt there's something wrong with their body. 53.4% worried about the possibility of being attacked by cancer, and 57.5% wanted to take a precise cancer examination. For health maintenance, 50.1% got regular exercise. Regular exercise was considered most crucial for health maintenance or promotion. 4. The largest reason they used that examination center again was the kindness of employees(52.7%), followed by the tradition and reputation of the hospital(21%) and excellent examination setting and equipment(10.8%). 5. By demographic factor, there was no significant difference between the man and women in satisfaction level with examination and expenses. The women expressed more satisfaction at facilities, and the high-school graduate group were more contented with expenses. 6. As a result of investigating their satisfaction level according to the motivation of selecting that examination center, the group that chose the center due to excellent facilities and services were more satisfied with examination and expenses. 7. As for the relationship of total examination satisfaction to revisit. intention, there was a higher correlational relationship between total health examination satisfaction and expense satisfaction. Especially, the more they were satisfied with examination, the more they were willing to revisit there for another examination.

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정보시스템 아웃소싱 관계에서 조직간 통제에 관한 연구 : 이론구축을 위한 사례연구 (The Study on the Inter-Organizational Control of IS Outsourcing Relationship : Building Theory from Case Study)

  • 이상곤
    • 한국IT서비스학회지
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    • 제3권1호
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    • pp.127-146
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    • 2004
  • Recently, Information systems (IS) outsourcing has been becoming a viable strategic alternative in the management of information systems. Accordingly, the demand of research in practice has been changed from how to decide IS outsourcing to how to manage IS outsourcing. However, there is little known about the management of IS outsourcing in existing literature. Moreover, the existing studies suggest conflicting solutions in accordance with their own perspectives : competitive relationship vs. cooperative relationship. The purpose of this study is to address this conflicting result, and consequently to enhance an understanding of IS outsourcing management by introducing the concept of interorganizational control. To meet this purpose, this study adopts Lee(2003)'s integrative model of IS outsourcing management based on the existing literature from different management disciplines and different perspectives, and then conducts four case studies. The result reveals that users, as well as IS manager, play a critical role in controlling IS outsourcing. Moreover, they implement a portfolio of control modes including both informal and formal modes. The result also suggests that the choice of particular control mechanism depends on client, supplier, task, and relationship characteristics.

감사인 교체연도의 재무제표 비교가능성 (Initial Audit Engagement and Financial Statement Comparability)

  • 연경석;최승욱
    • 아태비즈니스연구
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    • 제12권3호
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    • pp.193-212
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    • 2021
  • Purpose - This study investigates the effect of auditor change on client firm's accounting (financial statement) comparability. Design/methodology/approach - The comparability of accounting information is measured by the difference in accruals between the two firms. Additionally, the study uses earnings-stock return relationship as another proxy of accounting comparability. In particular, the paper examines whether there is a systematic difference between initial audit years and the other years with respect to the client firm's accounting comparability. Moreover, current study tests how changes in auditor size or industry expertise before and after the switch of auditors affect the accounting comparability. Findings - The results show that the level of accounting comparability is lower in the year of auditor change than in the other years. Furthermore, this lower level of comparability is derived by the observations that switch their auditors from non-Big4 to non-Big4 or from non-specialist to non-specialist. These results are consistent when accounting comparability is measured by different proxies. Research implications or Originality - The findings of this study provide important policy implications for the regulations related with auditor selection.

성인의 체질별 건강증진 행위 및 건강상태 (A Study of Health Promotion Behavior and Health Status based on Adult's Constitution)

  • 김숙영
    • 기본간호학회지
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    • 제7권3호
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    • pp.441-452
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    • 2000
  • This study was a descriptive research to investigate the health promotion behavior and health status based on Korean adult's constitution. The subjects for the study were 96 adults who were the residents either in Seoul or Taegu city. The instruments used for this study included a survey of general characteristics, health promotion behavior and health status. The data were analyzed using t-test, ANOVA, Pearson correlation coefficient and Scheffe method as post hoc test. The results of this study were summarized as follows : 1) There was no significant difference on the health promotion behavior and health status by constitutions. But, in the relationship between five factors of the health promotion behavior and constitution, there was significant difference on health responsibility by constitutions(F=3.31. P=.041). According to the scheffe test, Taeumin group performed better behavior for the health promotion than soyangin group. 2) Health promotion behavior was significantly related to health status (r=-.24, P=.025), suggesting that the person with high health promotion behavior get higher health status scores. 3) In the relationship between general characteristics variables and health promotion behavior, there were significant differences in education(F=3.12, P=.031), economic status(F=4.09, P=.021), religion (F=3.12, P=.031). The level of health promotion behavior of high educated persons and high economic status persons was high. The persons who believe in Catholicism performed better behavior for the health promotion than the persons who don't get religion. Based on these results, to determining and fully understanding client's constitution are the foundations of Eum-Yang and personal character. Therefore, we have to consider the constitution when we provide nursing care. When we consider the differences of health promotion behavior according to constitution, we can provide the client with the kind of nursing care and health education to satisfy their demands.

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화병에서의 돌봄의 본질 -Transpersonal Caring-Healing Model을 중심으로- (Exploring the Nature of Caring in Hwa-Byung - Transpersonal Caring-Healing Model -)

  • 김순용;이초식;공병혜;신주영
    • 대한간호학회지
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    • 제35권2호
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    • pp.225-238
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    • 2005
  • Hwa-Byung(HB) has been categorized as a Korean culture-bound syndrome that is prevalent in married women of low socioeconomic status. Purpose: The Purpose of the study was to search for the essence of HB and a caring-healing process of HB. Then the research result discusses whether the Transpersonal Caring-Healing Model has been congruent with it. Method: Case examples resulted from in-depth telephone counseling over a period of time at the Women's Hot Line with a client who is a housewife with HB. The counseling content was analyzed through Giorgi's method of descriptive phenomenology. Result: The core meaning of the essence of HB was 'injustice'; and essential themes were 'lack of reciprocity', 'infidelity' 'suppressed aggression and powerlessness' and 'need for recognition'. The core meaning of the essence of the caring-healing process was 'caring-healing experience(maintaining a trust relationship)'; and essential themes were 'active listening', 'empathy' and 'forming a therapeutic relationship'. According to Watson, 'active listening', 'empathy' and 'forming a therapeutic relationship' were identified as intentionality, intersubjectivity and transpersonal. Conclusion: Transpersonal caring can release inner power and strength and help the person to gain a sense of inner harmony. Transpersonal caring is as important to healing as are conventional treatment approaches and even more powerful in the long run.

Application of the auxiliary tunnel reinforcement design using the decision making tools based on expert system integrated fuzzy inference rule

  • Kim Changyong;Hong Sungwan;Bae Gyujin;Kim Kwangyeom
    • 한국지구물리탐사학회:학술대회논문집
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    • 한국지구물리탐사학회 2003년도 Proceedings of the international symposium on the fusion technology
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    • pp.262-271
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    • 2003
  • Specification of reinforcement method was suggested according to the ground condition and tunnelling environment such as adjacent building and surface settlement. Tunnel database consists of 8 different groups of data according to the tunnel construction situations and major problems of ground. A tunnel countermeasure expert system based on client/server system was developed with on-line. The expert system provides proper solution to the each construction sites backing up the information of the tunnelling and ground information through Internet. The effective factors of tunnel construction were shown by the analyzing relationship and partial relationship between face stability and RMR factors. This study will be very helpful to make the most of in-situ data and suggest proper applicability of tunnel reinforcement system escaping from the dependence of some experienced experts for the absent of guide.

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주택문화관의 디자인 및 운영방식에 대한 쟁점 - 기존 시설물의 사례분석을 중심으로 - (A Study about Extracting Design and Operation Issues of Housing Cultural Center)

  • 박일우;조금령
    • 한국실내디자인학회논문집
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    • 제37호
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    • pp.63-70
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    • 2003
  • Housing market in korea has changed from seller's market to buyer's market since mid of 1990. The housing contractors also changed their conventional ideas and strategies of design of housing facilities in order to survive in the housing industry, They look for ways and means to better respond to client's needs and to better serve user's values. Recently customer relationship management(CRM) technique has been introduced in the housing business. CRM gives emphasis on ongoing relationship with customers. Housing cultural center is a place where customers and contractors can exchange informations. This study aims to extract design and operation issues of housing cultural center.

취약계층 재가노인의 사례관리 성과와 영향요인에 관한 구조모형 구축 (Structural Equation Modeling on Case Management Outcomes and Factors Influencing Outcomes in the Community-dwelling Vulnerable Elders)

  • 문현정;이인숙
    • 대한간호학회지
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    • 제43권6호
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    • pp.791-800
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    • 2013
  • Purpose: This study was done to test a structural equation modeling of case management outcomes in order to identify parameters affecting case management outcomes for the community-dwelling vulnerable elders. Methods: Data were collected from 309 nurses (case managers) and community-dwelling vulnerable elders (clients) from public health centers. For data analysis, descriptive statistics, Pearson correlation analysis, factor analysis, and covariance structure analysis were performed using SPSS Version 18.0 for Windows and Amos 16.0. Results: The hypothetical model had an acceptable fit: GFI=.97, CFI=.95, RMSEA=.02, SRMR=.05. The factor "case managers' singularity" had the greatest impact on case management outcomes in this model. In addition, the factor "case management practice" influenced case management outcomes; however, client characteristics did not. Case managers' singularity affected case management outcomes directly and indirectly, with case management practice mediating the latter effect. Conclusion: These results suggest that the causal relationship between case management outcomes and factors influencing these outcomes should be clarified through longitudinal research including a variety of client characteristics. In addition, in future studies, analysis of the effects of programs to improve manpower quality and examine the relationships among case management outcomes should be done.