• 제목/요약/키워드: relationship variable

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회귀변수선택절차를 이용한 인터넷통신 네트워크 품질특성과 고객만족도와의 관계 실증분석 (Empirical analysis of relationship between Internet communication network quality characteristics and customer satisfaction using regression variable selection procedures)

  • 박성민;박영준
    • 한국경영과학회:학술대회논문집
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    • 한국경영과학회/대한산업공학회 2005년도 춘계공동학술대회 발표논문
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    • pp.822-828
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    • 2005
  • Customer satisfaction becomes one of the important managerial concerns associated with corporate competency in current competitive environment for Internet communication service companies. Hence, it is demanding to improve a company's customer satisfaction through the total quality management perspective. In practice, engineers as well as the management hope to find major quality characteristics with Internet communication network that is closely related to customer satisfaction, consequently aiming to the raise of their company's customer satisfaction. This paper presents an empirical relationship analysis between network quality characteristics and customer satisfaction on Internet communication. Methodologically, the relationship analysis framework is based on the regression variable selection procedures. In this framework, it is implemented that; 1) iterative model building; and 2) consistent criteria application to statistical tests for selecting significant variables. A case study shows that; 1) the customer satisfaction on the network connection seems to be more closely related to the network quality characteristics compared with the customer satisfaction on the network speed; and 2) the download disconnection rate has relatively evident relationship with the customer satisfaction on the network connection.

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Competitive Advantage Achievement through Customer Relationship Management Dimensions

  • ALQERSHI, Nagwan;ISMAIL, Abdussalaam I.;ABUALREJAL, Hussein;SALAHUDIN, Shahrul N.
    • 유통과학연구
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    • 제18권11호
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    • pp.61-67
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    • 2020
  • Purpose: This paper aims to examine the interaction effect of customers relationship management (CRM) on the competitive advantage (CA) of small and medium-scale enterprises (SMEs) in Yemen. Research design, data and methodology: This study applied a quantitative approach in dealing with the interaction effect of CRM dimensions and SMEs' competitive advantage in Yemen. The research uses a sample of 247 manufacturing SMEs surveyed in Yemen. Results: The results indicate that only three dimensions of CRM, namely (TCM), (KM) and (CRMO), have a significant effect on SMEs' competitive advantage, but not that between (KCF) and SMEs' competitive advantage. Conclusions: The findings of this study offer important insights for owners and managers of SMEs, researchers and policymakers to further understand the effects of CRM on SMEs' competitive advantage. SMEs should also be encouraged to develop their CRM to improve their competitive advantage. Lastly, this study makes several contributions to the literature, the first of which is the provision of evidence concerning the major role of CRM as a dependent variable and competitive advantage as an independent variable. The second contribution pertains to its pioneering status in examining the direct relationship between CRM dimensions and the competitive advantage of SMEs in a Middle Eastern country.

FES를 이용한 편마비 환자의 보행증진에 대한 연구 (Study for gait improvement of hemiplegic patients using Functional Electrical Stimulation)

  • 양회송;김광수;이해덕
    • 대한물리치료과학회지
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    • 제4권4호
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    • pp.539-548
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    • 1997
  • The purpose of this study was to determine the effects of FES on the clinical test patients who had disturbance gait due to cereberal vascular accident. The subjects for study were 16 hemiplegic patients (9 Male and 7 Female) who can gait with or without device. Their average age was 55 and they received average of 20.19 month of treatment collected data analysis was completed by using one-way analysis variable(ANOVA), Pearson ($-1{\leq}r{\geq}1$). The results were as follows : 1) There was difference in four variable (stride length,gait speed,gait cadence) between at the biginning and at the end of the treatment of FES (p<0.01). 2) There was relationship in capacity of activity between MAS and stride length (r = 0.751), gait speed (r = 0.689) but no relationship gait cadence (r = 0.236). 3) Age revealed relationship of stride length (r = -0.727), gait speed (r = -0.725), gait cadenc (r = -0.362). 4) There was no relationship in months post-CVA with MAS (r = 0.171), stride length (r = -0.110), gait speed (r = -0.096), gait cacedce (r = -0.154).

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성인의 건강위기에 대한 낙관적 편견과 건강행위 간의 관계 (The Relationship between Optimistic Bias about Health Crisis and Health Behavior)

  • 박수호;이설희;함은미
    • 대한간호학회지
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    • 제38권3호
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    • pp.403-409
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    • 2008
  • Purpose: This study was performed to identify the relationship between optimistic bias about health crisis and health behavior of Korean adults in a crisis of health, and to prepare baseline data for developing a health education and promotion program. Methods: Study subjects were 595 aged from 19 to 64 who live in Korea. Data were collected through questionnaires administered by one interviewer. Descriptive statistics and Pearson's correlation coefficient were calculated using the SPSS program. Results: The average score for optimistic bias about health crisis was 2.69, and that for health behavior was 107.05. The optimistic bias about health crisis showed a significantly positive correlation with health behavior (r=.187, p=.000). Conclusion: To make our results more useful, it is necessary to identity the causal relationship between health attitudes as an explanatory variable and optimistic bias as an outcome variable. In addition, a relatively low score in optimistic bias from this research compared to other studies must be explained through further studies considering unique Korean cultural background. Moreover, research of the relationship between optimistic bias about health crisis and health behavior looking at people who don't have good health behaviors is needed.

Influence of Global Competitive Capability on Global Performance of Distribution Industry in South Korea

  • KIM, Boine;KIM, Byoung-Goo
    • 유통과학연구
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    • 제19권12호
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    • pp.83-89
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    • 2021
  • Purpose: Purpose of this study is to empirically analyze influence of global competitive capability on global performance of distribution industry in South Korea. Also based on the empirical results, give managerial implication to distribution industry and contribute to academies of management. Research design, data and methodology: This study focuses on relationship analysis between global competitive capability and global performance. This study measured global competitive capability with three concepts; human capability, network capability and product/service capability. And measured global performance with export performance. To empirically analyze relationship between variables, this study used 2,316 data of GCL Test by KOTRA and Kdata. This study used SPSS26 and analyzed frequency, reliability, correlation and stepwise regression analysis. Results: Result shows that, in control variable, business period and business field give significant positive influence on export performance. Among antecedents, human capability and network capability give significant positive influence on export performance. However, product/goods/service was not significant. Due to significant influence of business field which is categorical variable. This study additionally analyze relationship by business field group to confirm whether relationship differ by group or similar. Conclusions: Based on the results, this study try to give implication to distribution industry management and contribute to academic.

심리적 안정감이 혁신행동에 미치는 영향: 잡 크래프팅(Job Crafting)의 매개효과를 중심으로 (The Effect of Psychological Safety on Innovation Behavior: Focus on Mediating Effect of Job Crafting)

  • 최수형;이정미
    • 아태비즈니스연구
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    • 제11권3호
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    • pp.79-93
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    • 2020
  • Purpose - The purpose of this study analyzes the effect of psychological safety on innovative behavior mediated by job crafting. Design/methodology/approach - This study collected 221 survey data from employees in Korea. Collected data were analyzed using SPSS 25.0 and Macro Process. The multiple regression analysis and bootstrap analysis were hired in order to analyze the data. Findings - First, psychological safety had a significant effect on innovation behavior. Second, job crafting proved a mediating effect in the relationship between psychological safety and innovation behavior. In other words, it has been demonstrated empirically that task crafting, cognitive crafting, and relational crafting, which are sub-elements of job crafting, play a mediating role in the relationship between psychological safety and innovative behavior. Research implications or Originality - This study expanded the study of Job Crafting in that it revealed the mediating role of Job Crafting in the relationship of psychological safety and innovative behavior. Second, this study has novelty in that it has established a sense of psychological safety as an independent variable that promotes innovative behavior, and that it has examined each other's structural relationship by adding a variable called Job Crafting.

The Effect of Corporate Social Responsibility Disclosure on Market Performance: Evidence from Jordan

  • ZRAQAT, Omar;ZUREIGAT, Qasim;AL-RAWASHDEH, Hani Ali;OKOUR, Samer Mohammed;HUSSIEN, Lina Fuad;AL-BAWAB, Atef Aqeel
    • The Journal of Asian Finance, Economics and Business
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    • 제8권8호
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    • pp.453-463
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    • 2021
  • The current study aims to investigate the relationship between CSRD and firm performance, as an indicator for corporate socially responsible behavior, and corporate market performance of listed companies on the Amman stock exchange (ASE). The study adopts a quantitative methodology and utilizes pooled data sets that was collected following content analysis approach of the annual reports for the period 2014 to 2019. The study sample consists of 42 listed companies. The study ran a multiple regression model in order to capture the relationship between the independent variable CSRD and the dependent variable that is Firm performance which was measured using Tobin's Q. The study also utilized five control variables in order to control the hypothesized relationship between CSRD and Firm Performance. The results indicate a negative but significant relationship between CSRD and corporate market performance measured by Tobin's Q. The results stand against the notion of the business case for CSR, and indicate the opposite position, so, the higher CSRD, the lower will be Tobin's Q. Such results support the notion of the institutional theory, and provide an initial evidence for legitimacy seeking behavior in Jordanian companies. However, the results indicate a lower level of awareness of CSR across investors and market players, which support arguments of the difference in market perceptions towards CSR.

증강현실(Augmented Reality)게임 지속사용의도에 영향을 미치는 요인에 관한 연구: 몰입감을 매개변수로 (Factors Influencing the Intention for Continuous Use of Augmented Reality Games: Immersion as a Mediating Variable)

  • 조남재;왕암서;정은정;유기섭
    • Journal of Information Technology Applications and Management
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    • 제28권6호
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    • pp.1-21
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    • 2021
  • This study is about Augmented Reality Game (AR Game) applied to Pokemon Go, which has recently been a sensational game. We focused on and analyzed the intention for continuous use as a dependent variable. We made hypotheses through previous studies and used spatial presence, perceived interactivity, perceived pleasure, and sickness as independent variables. Immersion was set up as a mediating variable. We conducted the study using 198 data, which people who experienced AR games responded. The results were as follows. First, spatial presence and perceived pleasure were found to have a significant effect on immersion, as in previous studies. Second, the relationship between sickness and immersion, which were shown to have a negative relationship in previous studies, we found that variables had a positive relationship unlike previous studies and rejected the hypothesis. Third, perceived interactivity, which is one of the crucial variables to affect the intention for continuous use, we found not to have a significant relationship among perceived interactivity, immersion, and the intention for continuous use. This result is opposite from previous studies, and further research on this issue is expected. We conducted this study with an individual user's view on immersion and the intention for continuous use rather than focusing on technical or political topics. Besides, this study has a significance that drew different results from previous studies and explored people who relish AR games with the characteristics of personal variables.

라이프케어를 위한 가족관계가 학부모의 아동학대인식에 미치는 영향 (The Effect of the Family Relationship on School Parents' Child Abuse Awareness for Life Care)

  • 이병록;정선희
    • 한국엔터테인먼트산업학회논문지
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    • 제13권3호
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    • pp.279-290
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    • 2019
  • 본 연구는 초등학생과 중학생 자녀를 둔 학부모를 대상으로 가족관계가 아동학대인식에 미치는 영향에 있어서 양육스트레스의 매개효과를 검증하고자 하였다. 이를 위해 수도권 A지역에 거주하는 학부모를 대상으로 설문조사를 실시하여 389부를 분석에 활용하였다. 분석결과, 학부모의 아동학대인식에 대해 가족관계는 정적 방향으로 양육스트레스는 부적 방향으로 유의미한 영향을 미치는 것으로 나타났다. 또한 가족관계와 아동학대인식간의 인과관계에서 양육스트레스의 부분매개효과를 검증하였다. 이러한 분석결과는 학부모의 가족관계가 아동학대인식에 중요한 독립변수이고 이 관계에서 양육스트레스가 주요한 매개변수라는 것을 의미한다. 본 연구결과를 근거로 하여 학부모를 위한 가족관계 증진프로그램, 아동학대예방 매뉴얼, 다양한 양육지원서비스의 확충과 개선 및 가족복지서비스 전달체제로서의 건강가정지원센터의 기능을 강화할 필요가 있다는 점을 제언하였다.

Variable Step Size Maximum Power Point Tracker Using a Single Variable for Stand-alone Battery Storage PV Systems

  • Ahmed, Emad M.;Shoyama, Masahito
    • Journal of Power Electronics
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    • 제11권2호
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    • pp.218-227
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    • 2011
  • The subject of variable step size maximum power point tracking (MPPT) algorithms has been addressed in the literature. However, most of the addressed algorithms tune the variable step size according to two variables: the photovoltaic (PV) array voltage ($V_{PV}$) and the PV array current ($I_{PV}$). Therefore, both the PV array current and voltage have to be measured. Recently, maximum power point trackers that arc based on a single variable ($I_{PV}$ or $V_{PV}$) have received a great deal of attention due to their simplicity and ease of implementation, when compared to other tracking techniques. In this paper, two methods have been proposed to design a variable step size MPPT algorithm using only a single current sensor for stand-alone battery storage PV systems. These methods utilize only the relationship between the PV array measured current and the converter duty cycle (D) to automatically adapt the step change in the duty cycle to reach the maximum power point (MPP) of the PV array. Detailed analyses and flowcharts of the proposed methods are included. Moreover, a comparison has been made between the proposed methods to investigate their performance in the transient and steady states. Finally, experimental results with field programmable gate arrays (FPGAs) are presented to verify the performance of the proposed methods.