• 한국디지털정책학회:학술대회논문집
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• 한국디지털정책학회 2004년도 춘계학술대회
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• pp.369-382
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• 2004

This study is to analyze the relationships between critical success factors of customer relationship management and performance of customer relationship management. To accomplish this purpose, this study performed an empirical analysis of 206 domestic companies which have introduced customer relationship management applications. The result of the study shows that most organizational factors except evaluation and compensation factor have a positively significant effect on the performance of customer relationship management, and that ease of system use and level of system integration influence on the performance of customer relationship management positively.

• 한국전자거래학회:학술대회논문집
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• 한국전자거래학회 2005년도 e-Biz World Conference 2005
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• pp.163-168
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• 2005

While the client-vendor relationship has been mainly examined from the service receiver's perspective in IS outsourcing literature, the vendor's factors have seldom been explored. To address this issue, our study adopts interaction process theory and develops the model focusing on the competence of the vendor as a key antecedent of the client-vendor relationship intensity and outsourcing success. Results from empirical data gathered from Korean firms indicate that the vendor competence factors identified in this paper positively impacts the client-vendor relationship and outsourcing success. The findings have significant implications for IS outsourcing practices and further research.

• 대한인간공학회지
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• 제22권2호
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• pp.1-13
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• 2003

In general, causal relationship for theoretical concepts is hypothesized based on precedent studies and tested by a structural equation model. However, when theoretical backgrounds are scarce or absent, the causal relationship is hypothesized operatively by the purpose and scope of research and tested by overall goodness-of-fit indices such as GFI and RMR. Such a causal relationship can't be most appropriate statistically because it is selected as specific relationship from researcher's view among possible causal relationships. Therefore, this study is to propose a procedure for identifying the causal relationship that produces the best GFI among possible causal relationships for theoretical concepts.

• 한국의류학회지
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• 제7권2호
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• pp.1-10
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• 1983

The purpose of this study is to investigate the relationship between the social values and the clothing motivations for a group of female college students in Seoul, Korea. Through this study, the followings were found : 1. A significant relationship was found between the social values and the five dothing motivations : Decoration, Modesty, Protection, Belongingness, Self-Esteem. 2. A significant relationship was found between the clothing motivations and the environmental factors concerning school : college type (coeducational college or women's college), major. grade. 3. A significant relationship was found between the clothing motivations and the environmental factors concerning family : father's income, father's educational level, order among sisters.

• 대한안전경영과학회지
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• 제17권4호
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• pp.67-75
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• 2015

This paper reviewed the relationship between emotional labor and service quality, and the moderating effect of superior and coworker support. Based on the responses from 520 hotel employees, the results of multiple regression analysis appeared as follow; 1) deep acting affected positively on all service quality factors(responsiveness, empathy, reliability). 2) surface acting didn't affect significantly on all service quality factors(responsiveness, empathy, reliability). 3) coworker support affected positively on the relationship between deep acting and responsiveness. 4) superior support affected positively on the relationship between deep acting and responsiveness, and on the relationship between surface acting and responsiveness.

• 대한안전경영과학회지
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• 제13권4호
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• pp.35-41
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• 2011

This paper reviewed the relationship between job quality, job satisfaction and occupational injuries, and the mediating effect of job satisfaction. Based on the responses from 278 employees in manufacturing sector, the results of multiple regression analysis showed that all job quality factors(job variety, autonomy, job importance, feedback) have positive relationship with job satisfaction and job satisfaction has negative relationship with number of injuries. Also, job satisfaction was found to mediates the relationship between all job quality factors and occupational injuries.

• 가족자원경영과 정책
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• 제22권2호
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• pp.65-84
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• 2018

This study analyzes the impacts of household work participation and shared activities between couples on marital relationship and depression among retired men and women with retired husbands. To investigate this, a survey of 367 married people is conducted on retired men and women with retired husbands. The influencing factors on the marital relationship of retired men are found to be couples' shared activities, gender role attitudes, and subjective health status. The marital relationship of women with retired husbands is influenced by shared activities by couples, the division of domestic labor, and gender role attitudes. The factors affecting retired men's depression are shared activities by couples, perceived health status, type of jobs before retirement, and age. Women's depression is related to household income, shared activities by couples, husbands' jobs before retirement, subjective health status, and division of household labor.

• 대한가정학회지
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• 제46권5호
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• pp.87-96
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• 2008

The purpose of this study was to establish which factors were considered when fashion companies discussed the intention of employing the internet in various capacities. A total of 228 candidates were surveyed between 17-11-07 and 17-01-08. The collected data was used to conduct various descriptive and comparative analyses. Firstly, environmental factors considered important were internal pressure, external pressure and uncertainty of the market. Organizational factors considered important were support of the chief executive officer, capacity of the organization and future directivity. Profit factors considered important were elevation of the business, customer relationship management, advantage of the internet and reduction of expenses. Prohibitive factors considered important were miscellaneous expenses, secession of the customer, internal opposition of the organization and convertible expenses. Secondly, fashion companies regarded internal pressure, external pressure, support of the chief executive officer, capacity of the organization, future directivity, elevation of the business, customer relationship management, advantage of the internet and miscellaneous expenses as important when discussing the introduction of the internet.

• 한국IT서비스학회지
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• 제5권3호
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• pp.1-23
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• 2006

Today, Organizations should be equipped with flexibility in order to cope with rapidly changing environment in management. By doing so, they are able to grow and obtain their superior competitiveness in highly developed economic arena. Recently, Enterprise Architecture is actively constructed to perform such a change flexibly. In this regard, it is crucial to figure out some risk factors for the organizations that place an order. Besides, it is also important to find out the quality of EA and some risk factors caused by the organizations that receive an order. Lastly, it is absolutely important to verify the relationship between such factors and outcomes of EA. In this aspect, this study will verify risk factors made by the former organizations and investigate the quality of EA and its outcome by proving the said relationship. In doing so, it will suggest an appropriate direction for the companies that will build up or perform EA successfully.

• 지식경영연구
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• 제4권1호
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• pp.1-19
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• 2003

The purpose of this study is to explore the effect of creativity management factors on perceived R&D performance. To do this, the data (885cases) were collected from 19 Korean Government-supported Research Institutes, and 3 hypotheses derived from the model of creativity management(after here CM) were tested. Major findings are as follows: 1) CM constructs are grouped into diversity, autonomy, connectivity, redundancy and flexibility factors; 2) The major factors that can explain R&D performance perceived by scientists and engineers are connectivity, autonomy, diversity and flexibility; 3) All CM factors have significant relationship with satisfaction of the employees; 4) Flexibility and connectivity factors give effects on turnover intention of the members. This study has some limitations in model building and empirical testing. This study, however, provides theoretical and managerial implications about CM and R&D management, particularly Government-supported Research Institutes in Korea.