• Title/Summary/Keyword: relational understanding

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The Impact of Social Capital on Organizational Knowledge Sharing Characteristics and Individual Innovation Activities in Community of Practice of Manufacturing Company (제조기업 실행공동체의 사회적 자본이 조직의 지식공유특성 및 개인혁신활동에 미치는 영향)

  • Shin, Taek-Soo;Lee, Jun-Yong
    • The Journal of Information Systems
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    • v.26 no.3
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    • pp.91-118
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    • 2017
  • Purpose The purpose of this research is to investigate the effect of social capitals on organizational knowledge sharing characteristics and individual innovation activities in community of practice (CoP) of manufacturing company. Design/methodology/approach For this purpose, we divide social capitals as three dimensions, i.e. structural, relational, and cognitive dimension. Structural dimension also consists of closure and Brokerage. Relational social capital is defined as trust about colleagues, superior authorities, and organization. Then, cognitive social capital is defined as a shared understanding among individuals, such as a shared language and codes within CoP. Knowledge Sharing is defined as quantity and quality of shared knowledge. We also defines the cause and effect relationships among social capitals, organizational knowledge sharing characteristics, and individual innovation activities in CoP of manufacturing company as follows. The social capitals will have positive effects on quality of shared knowledge. Then the quality of shared knowledge will have positive effects on the individual innovation activities. This paper tested the validity of these hypothesized casual effects and the sub-hypothesized causal relationships. For the purpose, we used the Partial Least Squares (PLS) for analyzing the causal relationships. Findings Our empirical results show that social capitals of CoP mostly have effects on organizational knowledge sharing characteristics (quantity and quality of shared knowledge) and knowledge sharing activities also have effects on individual innovative activities in the workplace. In this study, these result have a significant implication that a private company will be able to gain organizational innovative performance much better by strengthening CoP supporting activities.

A Study on the Effect of Service Provider's Emotional Intelligence and Cognitive Intelligence on Customer Satisfaction (서비스 제공자의 감성지능과 인지지능이 고객만족에 미치는 영향에 관한 연구)

  • Kim, Yoo-Kyung
    • Proceedings of the Korea Database Society Conference
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    • 2008.05a
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    • pp.263-291
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    • 2008
  • This study is designed to examine how emotional intelligence and cognitive intelligence affect customer satisfaction (social satisfaction, economic satisfaction) and long-term relational orientation of a service provider. The results of the study revealed that both cognitive intelligence of a service provider and economic satisfaction of customers have a positive relationship with longterm relational orientation, while only use and control of emotions except understanding emotions in the self and in others among emotional intelligence of a service provider have a positive, significant effect on social satisfaction of customers. As mentioned above, it can be said that the study is much more significant, at this point where previous studies failed to sufficiently recognize the importance and necessity of studies on emotional intelligence of a service provider. Moreover, the study is expected to provide useful foundations for training and development of employees in the service industry in practice.

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Investigating the Influence of the Perceived Cloud Service Risks on the Intention to Use the Abandonment Option: The Moderation Effect of IS Maturity and the Mediation Effect of Cloud Service Satisfaction (클라우드 서비스 위험이 포기옵션 사용의도에 미치는 효과에 대한 조절변수와 매개변수 연구: IS성숙도 수준의 조절효과와 클라우드 서비스 만족도의 매개효과)

  • Kang, So Ra;Nam, Seung Hyeon;Yang, Hee Dong
    • Journal of Korea Society of Industrial Information Systems
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    • v.22 no.4
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    • pp.65-77
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    • 2017
  • We Investigated the Two Additional Effects Regarding the Causal Relationship between the Perceived Risks of cloud Services on the Intention to use the Abandonment Option. First, we Empirically Tested the Moderation Effect of IS Maturity on the Causal Relationship between these Two Variables. Second, we also Investigated the Mediation Effect of Cloud Service Satisfaction on the same Causal Relationship. We could find the Moderation and Mediation Effect only on the Influence of Relational Risk (Which Occurs from the Power Abuse of Cloud Service Providers) on the Intention to sue the Abandonment Option. So, we have better Understanding when and how the Abandonment Option is Attractive in Reducing the Potential Influence of the Relational Risk in using the Cloud Services.

An Analysis on the Contents of Textbooks about Converting between a Mixed number and an Improper fraction (대분수와 가분수의 상호 변환에 관한 교과서 내용 분석)

  • Lee, Dae Hyun
    • Education of Primary School Mathematics
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    • v.19 no.4
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    • pp.277-289
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    • 2016
  • Fraction is one of the concepts which are difficult to elementary school students. So, many researches about fraction were performed in mathematics education research. In special, fraction has so many subordinative concepts-proper fraction, improper fraction, mixed number. We have to concentrate on the conceptual understanding in teaching of fraction. In this case, a mixed number and improper fraction are concepts which can convert respectively. And there are methods that a mixed number and improper fraction can be converted. So, it's needed to analyze the converting methods in textbooks for getting the implication of teaching in this areas. In this study, I analyzed the Korean and foreign's textbooks. I certified the methods-using addition expression, using part-whole model in the textbooks. For the conceptual understanding, I suggested to use the fusion of the various part-whole fraction models and addition expression more than the algorithm in converting between a mixed number and improper fraction. It's reason that the use of models in converting between a mixed number and improper fraction is important for the relational understanding.

Relational Commitment, Performance, and the Franchiser's Management Characteristics and Fairness in Food Service Distribution (외식프랜차이즈 가맹본부의 관리특성과 공정성이 관계결속과 성과에 미치는 영향)

  • Kwon, Young-Sik;Mun, Jang-Sil;Kwon, Jae-Kuk
    • Journal of Distribution Science
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    • v.12 no.12
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    • pp.119-130
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    • 2014
  • Purpose - Franchise industries are significant both socially and economically. However, with increasing interest, there are manifold problems. It is necessary to seek measures for mature operation constantly despite unprepared franchisors, negative perceptions of the media and society toward franchise, and rapid changes in business start-up trends and propensity to consume that make business start-ups difficult. The paper aims to explain the effects of relational commitment and performance on the franchisor's management characteristics and justice in the food service franchise system. Research design, data, and methodology - This is an exploratory survey examining franchising in Korea. Based on a literature synthesis, we extract five constructs: managerial characteristics, support, fairness, trust, and satisfaction. We hypothesize that these factors influence the trust, satisfaction, and performance of franchisees. To examine these hypotheses empirically, we conducted a survey on the database of the Franchising Council of Korea. The study employs data from May to September 2014. In total, 135 completed questionnaires were received, of which 128 were usable. The data was analyzed with SPSS/PC 22.0. First, to test unidimensionality and nomological validity of the measures of each construct, we employed a scale refinement procedure. The result of a reliability test with Cronbach's α and factor analysis warranted unidimensionality of the measures for each construct. In addition, nomological validity of the measures was warranted from the result of the correlation and regression analysis. By analyzing the data, we can confirm most hypotheses. Results - Frist, franchisor characteristics have a positive effect on trust and satisfaction. Second, franchisor fairness has an effect on trust and satisfaction. Third, franchisor support has an effect on satisfaction. Further, the franchisee trust has an effect on satisfaction. Fourth, the satisfaction of a franchisee with a franchisor affects the performance of a franchisee. Finally, there is a possibility that not only franchisee performance but also increasing the credibility and improving the image of the franchisor through communication between franchisor and franchisee can improve franchisees' performance and satisfaction by motivating the franchisee for sustainable growth. Franchisers should endeavor for franchisees to obtain stable revenue with continuous and practical support. They should recognize that they can expand their business by supporting their franchisees. Franchisors should not only instantly respond to franchisees' troubles with interactive communications but also raise the ability of supervisors for better support. Franchisors should share their visions and goals with their franchisees and provide systematic and continuous support based on trust and clear company management. Franchisees should understand franchisors' position as well as participate in establishing the basic franchise system. Contributions - The paper contributes to understanding franchising in Korea. It offers insights and assistance to franchisors hoping to start franchises. This paper explores measurement issues related to franchisee performance by estimating its determinant factors (managerial characteristics, support, fairness, trust, and satisfaction). This study provides franchisors and practitioners planning to extend their franchising business with some practical knowledge.

A Process Model for Virtual Collaboration: Theoretical Synthesis and Empirical Exploration (가상협업을 위한 프로세스 모형)

  • Suh, A-Young;Shin, Kyung-Shik
    • Asia pacific journal of information systems
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    • v.18 no.2
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    • pp.73-94
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    • 2008
  • When individuals collaborated in virtual settings, communication is medicated through a variety of communication technologies, and is associated not only with communication effectiveness but also with socio-emotional interactions among group members. In this regards, scholars have examined how technology-mediated communication systems can be designed and used to facilitated communication interaction. However, the empirical results of the previous studies have revealed inconsistencies in the effects of communication media on users' behavioral or attitudinal responses, and on their viable effectiveness in organizations. Some studies claim that computer-mediated communication(CMC) is task-oriented but not suitable for emotional expression since it hinders close interpersonal interaction. On the other hand, some studies argue that individuals are able to develop interpersonal relationships more effectively in a CMC environment than in an FtF-environment. Due to the different perspectives, a theoretical gap exists, and it leads to the inconsistent research findings. The purpose of this paper is to combine the two different perspectives into single unified model, thereby providing a more realistic and comprehensive understanding about virtual collaboration. The present study here sought to answers the following questions with organizational communication perspective: What are the major components of virtual collaboration? What factors affect the performance of virtual collaboration? And what kind of managerial efforts should organization make in order to facilitate CMC media effectiveness in virtual collaboration? Although there is a certain belief that new media, namely technology-mediated communication support would create new opportunities, the problem of "how" or "why" has been an important question that is still not fully addressed. In this regards, we collectively reexamined previous literatures with major issues which are still controversial and integrated various theoretical activity within computer-mediated communication domain: task-oriented approach, socio-emotional approach, and evolutionary psychological approach. Our first contribution is to develop a framework for virtual collaboration by combining two different perspectives into a single unified model, providing a more realistic and comprehensive understanding. The second main contribution is the joint modeling of both social presence and cognitive effort, and the effects on two distinct but important communication outcomes(i.e., take performance and relational development). We tested the research hypotheses which were developed based on the various CMC theories using data gathered through a self-administered mail survey of 127 individuals of 69 virtual workgroups. The proposed model was supported, providing preliminary evidence that the tension between two opposite view should be integrated. The results show that the individual's psychological processes(social presence and cognitive effort) in a virtual environment significantly mediated the effect of CMC inputs (media richness, user adaptation, and shared contest) on the CMC outputs (task performance and relational development). Furthermore, this study shows that the lack of perceived media richness of CMC media can be complemented by user adaptation and shared context. Based on the results, we discuss how communication system should be designed and implemented so as to promote virtual interaction as well as how a virtual workgroup should be composed to complement the lack of media richness. A virtual collaboration using CMC media may create new value by overcoming the logistical constraints. On the other hand, it may also generate various managerial risks such as communicational depersonalization, process dissatisfaction, and low cohesion. Therefore, this study suggests that organization managers should carefully choose the CMC mediums and monitor individual member's cognitive and affective psychological processes during virtual collaboration to reduce potential risks in virtual collaboration.

Factor influencing trust among Korean adolescents: Indigenous psychological analysis of relational trust (청소년기 신뢰의식의 형성과 집단별 차이 비교: 인간관계 신뢰에서의 토착심리를 중심으로)

  • Young-shin Park;Uichol Kim
    • Korean Journal of Culture and Social Issue
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    • v.12 no.3
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    • pp.85-127
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    • 2006
  • This study examines the formation and change of relational trust among Korean adolescents using indigenous psychological perspective. Among adolescents, we examine the basis of trust of their parents, friends and teacher and also their trust in people and institutions. A total of 968 adolescents (227 elementary, 284 middle school, 213 high school, and 244 university students) completed a questionnaire that contains the Relational Trust Scale developed by Kim and Park (2004a), Generalized Trust Scale developed by Yamagishi (1998) and a scale measuring trust of people and institutions (Kim, Helgesen & Ahn, 2002). The results are as follows. First, adolescents trust their parents due to their sacrifice, followed by their counsel and advice, dependability, consanguinity and respects. They trust their teachers due to their counsel and advice, followed by respect, sacrifice, and mutual trust. They trust their friends due to their advice, followed by empathy, mutual trust, dependability, friendship and sacrifice. Second, trust of their parents are highest among the elementary school students and lowest for the middle school students and lower for older age groups. The trust in teachers are highest among the elementary school students and lowest among the middle school and university students. In contrast, trust in friends increase from elementary school students to older age groups. Third, among trust in people and institutions, they are highest for parents and family and lowest for politicians and political parties. Except for trust in friends, trust of significant others and institutions (family, teachers, neighbors, company executives and politicians) is highest among the youngest age group and it decreases with older age group. Fourth, Yamagishi's generalized trust was highest among the older age groups (high school and university students). The patterns of results for relational trust and generalized trust is different and it points to the importance of understanding trust from the indigenous psychological perspective.

Meaning of the Expression a:b=c:d and Implications for Teaching (비례식 a:b=c:d의 의미 분석과 학습 지도에의 시사점)

  • Yim, Jaehoon
    • Journal of Elementary Mathematics Education in Korea
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    • v.23 no.3
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    • pp.273-288
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    • 2019
  • This study focuses on understanding proportionality, in particular, what constitutes relational understanding of a:b=c:d, which is called proportional expression. The meanings of a:b=c:d are analyzed and some suggestions are offered for improving the teaching and learning of it. The equation a:b=c:d has three different meanings. First, it represents two different structures in one proportional situation. Second, it represents a common structure in two different proportional situations. Finally, it represents a number or a quantity underlying in different proportional situations. It is important to choose and use a unit flexibly to understand the first and the second meanings of a:b=c:d, Double strip diagram and double number line are useful to visualize the meanings of a:b=c:d. In addition, what a number or a quantity in the third meaning of a:b=c:d refers to in proportional situations should be emphasized in teaching and learning of a:b=c:d.

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Development of Domains for Improving the Resilience of Unmarried Mothers to Prevent Child Abuse (양육 미혼모의 아동학대 예방을 위한 극복력 증진 영역 개발)

  • Park, Il Tae;Oh, Won-Oak
    • Journal of East-West Nursing Research
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    • v.26 no.2
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    • pp.109-117
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    • 2020
  • Purpose: We aimed to develop domains for the resilience improvement of unmarried mothers to prevent child abuse based on a nursing model of resilience. Methods: We conducted a literature review and in-depth interviews with unmarried mothers. Results: Based on Polk's nursing model of resilience, we derived 4 patterns, 10 domains, and 24 sub-domains for improving the resilience of unmarried mothers. Philosophical pattern includes the domain of parenthood preparation and dispositional pattern includes the domains of emotional support, control of emotions, and child abuse awareness correction. Situational pattern includes the domains of maternal health promotion, understanding of child development and improvement of parenting skills, and assessment of the domestic environment and modification of risk factors. Relational pattern includes the domains of enhancement of mother-infant attachment, family support, and social support. Conclusion: We identified domains for enhancing resilience based on the situational and personal characteristics of unmarried mothers. The results of this study may contribute to child abuse precention by promoting the resilience of unmarried mothers.

Mathematical Creativity and Mathematics Curriculum: Focusing on Patterns and Functions (창의성 관점에서 본 제 7차 초등 수학과 교육과정: 규칙성과 함수를 중심으로)

  • 서경혜;유솔아;정진영
    • Education of Primary School Mathematics
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    • v.7 no.1
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    • pp.15-29
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    • 2003
  • The present study examined the 7th national elementary school mathematics curriculum from a perspective of mathematical creativity. The study investigated to what extent the activities in the Pattern and Function lessons in the national elementary school mathematics textbooks promoted the development of mathematical creativity. The results indicated that the current elementary school mathematics curriculum was limited in many ways to promote the development of mathematical creativity. Regarding the activities in Pattern lessons, for example, most activities presented closed tasks involving finding and extending patterns. The lesson provided little opportunities to explore the relationships among various patterns, apply patterns to different situations, or create ones own patterns. In regard to the Function lessons, the majority of activities were about computing the rate. This showed that the function was taught from an operational perspective, not a relational perspective. It was unlikely that students would develop the basic understanding of function through the activities involving the computing the rate. Further, the lessons had students use exclusively the numbers in representing the function. Students were provided little opportunities to use various representation methods involving pictures or graphs, explore the strengths and limitations of various representation methods, or to choose more effective representation methods in particular contexts. In conclusion, the lesson activities in the current elementary school mathematics textbooks were unlikely to promote the development of mathematical creativity.

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