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http://dx.doi.org/10.9723/jksiis.2017.22.4.065

Investigating the Influence of the Perceived Cloud Service Risks on the Intention to Use the Abandonment Option: The Moderation Effect of IS Maturity and the Mediation Effect of Cloud Service Satisfaction  

Kang, So Ra (호서대학교 경영학부)
Nam, Seung Hyeon (동양미래대학교 경영정보학과)
Yang, Hee Dong (이화여자대학교 경영학과)
Publication Information
Journal of Korea Society of Industrial Information Systems / v.22, no.4, 2017 , pp. 65-77 More about this Journal
Abstract
We Investigated the Two Additional Effects Regarding the Causal Relationship between the Perceived Risks of cloud Services on the Intention to use the Abandonment Option. First, we Empirically Tested the Moderation Effect of IS Maturity on the Causal Relationship between these Two Variables. Second, we also Investigated the Mediation Effect of Cloud Service Satisfaction on the same Causal Relationship. We could find the Moderation and Mediation Effect only on the Influence of Relational Risk (Which Occurs from the Power Abuse of Cloud Service Providers) on the Intention to sue the Abandonment Option. So, we have better Understanding when and how the Abandonment Option is Attractive in Reducing the Potential Influence of the Relational Risk in using the Cloud Services.
Keywords
Cloud Service Risks; Abandonment Option; IS Maturity; Cloud Service Satisfaction;
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Times Cited By KSCI : 5  (Citation Analysis)
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