• Journal of Korean Society for Quality Management
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• v.35 no.3
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• pp.107-117
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• 2007

The fatigue has been considered the most failure mode of metal, ceramic, and composite materials. In this paper, numerical experiments to asses the usefulness of two Dixon's methods(small and large samples) and 14 S-N methods on assumptions of lognormal fatigue limit distribution under RFL(Random Fatigue Limit) model are conducted for staircase(or up-and-down) test and compared by MSE(Mean Squared Error) and bias for estimates of mean log-fatigue limit. Also, guidelines for staircase test plans to choose initial stress level and step size are recommended from numerical experiments including sensitivity analyses. In addition, the parametric bootstrap method to construct a confidence interval for the mean of log-fatigue limit by the percentile method using a transition probability matrix of Markov chain is presented and illustrated with an example.

• Journal of Internet Computing and Services
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• v.20 no.6
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• pp.37-46
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• 2019

A test plan is a high level document detailing objectives, processes, schedules and so on for verifying a developed software. And a test strategy, a component of a test plan, is about how to test software products to guarantee its quality and find bugs in the software in advance. Therefore, establishing effective and suitable test strategies is important for elaborating test processes. However, these tasks are difficult for project managers who write a test plan if they were not trained well in software test processes. And mis-designed test strategies will also mislead entire testing behaviors that testers would do. As a result, there would be a low quality software product in the end. To solve this problem, we propose a new test strategy reuse technique in this paper. By utilizing test plans of already completed software development projects, we lead test planer to reuse suitable and effective test strategies which were used in previous projects. To do so, we evaluate existing test strategies by utilizing ISO/IEC 25010 quality model for evaluating the suitability of test strategies and also use effectiveness metrics for test strategies. And from these evaluations, we predict completeness of new test plan that is written by reused test strategies. It can help the project manager to write an appropriate test plan for the quality characteristics which are selected as objectives for testing and software product. We show the possibility of our approach by implementing a prototype into the existing framework in a case study.

• Journal of the Korean Dietetic Association
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• v.3 no.2
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• pp.123-140
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• 1997

The purpose of this study were to assess main management components that can lead to successful university foodservice operations. Specifically, it was intended to develop the tool which assesses the service quality, management, to assess the difference between customer importance from and perceptions of service quality, to compare management perceptions of customer importances with actual service delivery, and to identify internal problems which affect service quality with the use of gap model. Three types of questionnaires were developed and implemented for customers, foodservice personals and foodservice manager. Assessment tools were developed based on the literature review, SERVQUAL, GAP model, and the pilot study. Through the validity and reliability test, the questionnaires were revised. Questionnaires were distributed to 900 university students, 207 foodservice personnels, and 54 foodservice manager respectively. 831 university students, 177 foodservice personnels, and 48 foodservice manager were responded with a response rate of 92.3%, 85.5%, and 88.8% respectively. Statistical data analysis was completed using the SPSS programs for descriptive analysis, ANOVA. and SNK test. The results of this study can be summarized as follows : 1. In quality service management components, 31 quality service attributes were categorized and named into primary quality, secondary quality, hygiene, empathy, tangibles, reliability, responsiveness, and price by the factor analysis. 2. Importance mean score of customers was 4.02 out of 5, but perception mean score of customers was 2.55. So there was a relative big gap(1.47) between importance and perception scores, especially in three dimensions of responsiveness, primary quality, and hygiene. 3. It showed that customers' mean scores of perceived service quality by dimensions were the following order : price > reliability > secondary quality > hygiene > tangibles > primary quality > responsiveness > empathy. And the perception mean score of rented(2.59) or contracted(2.58) management was significantly higher than that of self-operated(2.48). 4. Customers' importances mean score which internal customers recognize was 4.23 out of 5, but service delivery mean score was 3.85. So there was a little gap(0.39) between management perceptions of customer importances and actual service delivery. 5. In gap model, SERVQUAL score showed -1.47, Gap 1 positive 0.15, gap 2 negative 0.61, and gap 3 was positive 0.19. 6. The internal problems were as follows : (1) The managers of University foodservice perceived well enough the customers' expectation value but their management competency was lacked in terms of responding customer needs, (2) The foodservice staff perceived service performance more highly than service quality specifications.

• Journal of KIISE:Computing Practices and Letters
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• v.9 no.2
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• pp.123-132
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• 2003

The quality certification test is usually conducted by a certifying organization to determine and guarantee the quality of software after the software development phase, commonly without the actual source code, but with by going against the product's manual. In this paper, we implement a Manual-based Automatic Test data generating tool: MaT, the test technique based on manual, that automatizes producing the test data from analysis data of software package and manual. The input data of MaT are the result of the analysis of software and manual. We propose 'menu-based test analysis model' in order to generate the input data. We believe that the proposed technique and tool he]p improving quality and reliability of the software.

• Proceedings of the Korea Concrete Institute Conference
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• 2000.04a
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• pp.835-840
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• 2000

The purpose of this study is developing concrete Mixing & placing method that could be adjusted to vertical joint at top-down method. Basic test was consists of general, high fluidity, and high quality mixing concretes and Mock-up test had several placing ways, placing positions. They were examined several placing ways, placing positions with Mock-up model comparison with three mixing concrete to know fluidity characterics. Used with Mock-up model to know packing ability from placing ways and positions. The result of the study like this; High fluidity and High quality concretes show favorable packing ability, especially, in sheath placing way. It was expected to good result in next planned real structure test.

• Korean Journal of Community Nutrition
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• v.5 no.2
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• pp.324-332
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• 2000

The purpose of the study was to assess customer satisfaction concerning service quality characteristics of university foodservice by using a developed DINESERV model. In particular, it was intended to develop a tool to assess the difference between customer judgements on importance and customers perceptions with actual service delivery by university foodservices. Quenstionnaires were distributed to 1,000 university students. A total at 820 university students responded with a usable response rate of 77.7%. A statistical data analysis was completed using SAS programs for descriptive analysis; a t-test, chi-square test and Dunan's multiple range test. The results of the study are as follows; 1) The mean number of students visiting university foodservices per week for males was larger than that of females. The students' first choice depended on distance when they selected foodservices. They answered their preference as the first factor when they order a particular menu items in foodservices. The first complaint factor concerning university foodservices was the price of the food. 2) Customers was not satisfied with the quality of the service of university foodservices. The important mean score of the service quality was 3.63 out of 5, but the perception mean score of the service quality was 2.87. Therefore, there was a gap(0.76) between the importance score and perception score. 3) Customers' satisfaction with the service quality by dimensions wee int he follow order: assurance>reliability>responsiveness>tangibles>empathy. Customers were more satisfied with the service quality of contracted management than that of self-operated facilities.

• Spatial Information Research
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• v.6 no.1
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• pp.91-102
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• 1998

The objectives of this research were to develop fish-habitat relationship models which can be used to estimate fish species riclmess of small and medium rivers in Korea, and test the accuracy of the models. The models are based on the Aquatic GAP Analysis model in the New York Cooperative Fish & Wildlife Research Unit (19%), and they employ three habitat factors; river size, physical habitat, and water quality of each river segment. Model 1 and model II are based on the water quality standard for life support of EP A and the water quality class of Korea, respectively. Test sites for this study include one urban stream and three less spoiled tributaries of the Han River. The results of this research can be summarized as follows. First, the number of habitat types identified by model I and model II are nine and 14, respectively. Second, the average accuracy of the three distribution maps of rare or endangered fish species are 80.6% (model 1) and 81.2% (model II). Third, the accuracy of fish species richness are 94% (model 1) and 95% (model II), and the water quality is the most important factor affecting fish species richness. Fourth, the accuracy of fish species list are 50.5% (model 1) and 68.7% (model II), but the accuracy of less spoiled stream segments and that of polluted stream segments are 67.1% and 86.5%, respectively. Finally, it can be concluded that the overall performance of model II is better than that of model I at our test sites.

• Journal of the Korea Convergence Society
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• v.10 no.3
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• pp.59-65
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• 2019

In this paper, we propose a software quality measurement metrics of ISO / IEC 25023, which is newly proposed for software quality evaluation, to compare the difference with ISO / IEC 9126-2 which was used for software quality evaluation. In this paper, we propose a method for evaluating the quality of reliability based on the software reliability growth model among the eight quality characteristics presented in ISO / IEC 25023. Based on ISO / IEC 25023, software-quality evaluations demonstrate that there is some risk in evaluating reliability when based on data.

• The Journal of Information Systems
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• v.16 no.1
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• pp.159-178
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• 2007

As generalization of using PC and the Internet information technology (IT) users in organizations are not passive clients but active producers of information services. One of the reasons for the change of users' role is social interactions with other users and IT department staffs. That is, users can find and develop new functions and usefulness of IT, especially, Web-based ones through communication with other users or IT department staffs. The objective of this study is to investigate the relationship between IT department service quality and social interactions with other users. For this purpose, we suggest a research model based on adaptive structuration theory (AST), which is to explain the changes in social structure (rules and resources) of IT by social interactions, as well as service quality theory. Our model's exogenous variable is service quality which is a second-order factor consisting of reliability, responsiveness, assurance, and empathy. As endogenous variables, we adopt two variables for appropriateness of using IT, faithfulness of appropriation and consensus on appropriation. Finally, dependent variables of ow model are usefulness and ease of use which can be considered as attitude on IT as well as other variables for appropriateness. For empirical test our model is applied to users of groupware and ERP in organizations and analyzed by partial least square. In result, all hypotheses suggested in our model are supported statistically.

• Korean Journal of Community Nutrition
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• v.7 no.1
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• pp.130-140
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• 2002

The purpose of this study was to examine the customer’s perception of the importance of restaurant quality by using a developed SERVQUAL model. In particular, it was intended to provide the basic information for nutrition education for family’s eating out. the data were collected through the survey over 440 families who have lived around the apartments in Kyongju and Seoul. The structure questionnaire included 35 items evaluating the quality of restaurants, adapting SERVQUAL model and adding other factors related to restaurant and the general characteristics of the families. The data were analyzed using SPSS 10.0 WIN program for descriptive analysis, a chi-square test and Pearson’s correlation test. The major results were as follows: From the factor analysis, the 35 items related to the quality of restaurant have been categorized into 10 factors, ie., ‘Health’, ‘Reliability’, ‘Employee’, ‘Food’, ‘Facilities’, ‘Product’, ‘Empathy’, ‘Access’, ‘Comfort’, and ‘Safety’. From the analysis of the correlation between family life cycle of four steps and 10 factors, four factors such as ‘Health’, ‘Facilities’ (p<0.001), ‘Comfort’ (p<0.01) and ‘Product’ (p<0.05) showed statistical significance. ‘Health’ and ‘Product’ factors marked the highest score in the family with senior couple live without children or single, but the lowest score in the family with young couple without children or single. ‘Facilities’ and ‘Comfort’ factors showed the highest scores in the family with under elementary school children, and the lowest scores in the family with over elementary school children.