• 제목/요약/키워드: quality recognition factors

검색결과 313건 처리시간 0.03초

환경적인 특성을 고려한 지각 요인들이 그린IT 제품 구매의도에 미치는 영향 (An Effect on the Purchase Intention of the Green IT Products by Perceived Factors Considering Environmental Characteristics)

  • 노미진;장성희;안현숙
    • 한국정보시스템학회지:정보시스템연구
    • /
    • 제19권4호
    • /
    • pp.137-165
    • /
    • 2010
  • The government and enterprises have interest in the green IT products, therefore this study focus on the green IT products. First, we study the effects on the purchase intention of the green IT products by perceived value, perceived quality, and perceived trust. Second, we consider the environmental characteristics such as environmental concern, green recognition, and environmental knowledge. Third, we study the moderating effects of environmental characteristics. The proposed model was empirically tested using data collected from users having the purchase intention of the Green IT products. The major results of this study are as follows. First, perceived value and perceived trust had a positive effect on purchase intention of the green IT products. Second, environmental concern, green recognition, and environmental knowledge had moderating effects between perceived value and purchase intention of the green IT products. Third, environmental concern and green recognition had moderating effects between perceived trust and purchase intention of the green IT products. This study can provide many implications for government and businesses considering green IT products.

여자간호사가 인식하는 남자간호사에 대한 이미지 영향요인 (Factors Affecting Female Nurse's Image of Male Nurses)

  • 이은수;권혁수;이양숙
    • 가정∙방문간호학회지
    • /
    • 제24권3호
    • /
    • pp.336-344
    • /
    • 2017
  • Purpose: The purpose of this study was to examine job recognition of female nurses and perceived image of male nurses, and to investigate predictive factors affecting this perceived image. Methods: A survey was conducted between September and October 2015 with 143 female clinical nurses who worked at hospitals. Data were analyzed using the SPSS 21.0 correlation and multiple regression analyses. Results: The findings of this study were as follows : Female nurses recognition had positive correlations with images of male nurses. Social image(r=.41, p<.001), professional image(r=.45, p<.001), and nursing job prospects(r=.49, p<.001) were significantly correlated with perceived image of male nurses. Nursing job prospect(${\beta}=.193$, p=.049), perception that male nurses were suitable for their jobs(${\beta}=.329$, p<.001), mass media experience related to male nurses(${\beta}=.244$, p<.001), social image(${\beta}=.225$, p=.009) and professional image(${\beta}=.191$, p=.021) explained 42.7% of the variance in image of male nurses. Conclusions: The findings of this study suggest that nursing education and research should find concrete ways to improve perceived image of male nurses. It will enhance the quality of nursing service by improving male nurses' communication and collaboration with female nurses.

패션상품기획자의 정보품질 인식에 대한 질적연구 : 이용정보에 대한 만족/불만족요인을 중심으로 (A Qualitative Study on Information Quality Recognition of Fashion Designers & Merchandisers : Focused on Satisfaction/Dissatisfaction Factors)

  • 허진희;구양숙
    • 한국의류산업학회지
    • /
    • 제12권1호
    • /
    • pp.68-79
    • /
    • 2010
  • This study was fulfilled in the purpose of proposing construction strategies of fashion information industry through the analysis of information user's satisfaction/dissatisfaction on information quality. The research was performed through a depth interview. Data were collected from 18 fashion information users(designers and merchandisers) who were working at fashion apparel industry during October to November 2007. Results from the study showed that there were three dimensions and 18 components of satisfaction/dissatisfaction on fashion information quality: Information quality(understandability, value-added, level of detail, relevance, diversity, objectivity, completeness, accuracy, quantitativeness), Service quality(responsiveness, accessibility, cost efficiency, empathy, reliability), System quality(currency, ease of use, format, timeliness). And the information users were perceiving that there were some changes in notion of preferring information, searching for information and usage of information.

SNS(Social Network Service)의 사용자 만족과 지속적사용 향상을 위한 방안 (A Study on the Strategies for Improving User Satisfaction and Continuous Usage of Social Network Service)

  • 김대진;김진수
    • 경영정보학연구
    • /
    • 제17권1호
    • /
    • pp.171-197
    • /
    • 2015
  • SNS 기업들의 최대 관심사는 사용자들의 요구분석을 통한 만족도 제고 및 지속적 사용을 유도할 수 있는 서비스 개발에 있다. 특히, 성숙기에 접어든 SNS는 서비스를 전개하는데 있어 관리의 방향성이 중요하게 고려되고 있다. 이를 위해 SNS에서 제공하는 서비스 중 사용자 기대에 비추어 만족하지 못하는 부분들을 파악하고, 궁극적으로 소비자들이 추구하는 기능을 파악하는 것이 중요하다. 따라서 본 연구에서는 다양한 이론 및 선행 연구들을 분석하여 사용자의 SNS 이용 만족 및 지속적 사용의도에 영향을 미치는 다양한 요인들을 도출하였다. 이를 위해 기대일치이론(Expected Confirmation Model : ECM)을 기반으로, 기존 품질요인에 SNS 특성을 반영한 사회성 품질, 개인 감성 품질을 추가적으로 고려하여 품질 관점에서 통합적으로 접근하였다. 그리고 인지요인들과의 영향정도를 분석하여 이용 만족 및 지속적 이용의도에 영향을 미치는 요인을 제시하였다. 이를 통해 SNS 기업들의 서비스 전개 방향성 및 이용 만족 모형을 개발하는데 유용한 가이드라인을 제시하였다.

산업재해(건설업)에 따른 안전교육 실태분석에 관한 연구 -G 건설사 사례를 중심으로- (A Study on Safety Educational Analysis by affecting Industrial Disaster in the case of G construction company)

  • 조재환
    • 대한안전경영과학회:학술대회논문집
    • /
    • 대한안전경영과학회 2010년도 추계학술대회
    • /
    • pp.113-129
    • /
    • 2010
  • Proper pre-safety training is one of core mandatory in order to reduce injuries at the construction fields. In this study, we investigate the employee's opinions of safety training, safety recognition, the actual conditions of safety through survey. As a result of study, incident factors are roughly divided into technical factor, managerial factor, and educational factor. We confirmed that the educational factor led by deficiency of safety awareness and knowledge was the major factor. It needs to be resettled or revised properly to match with the incident trends and the safety training curriculum should also be improved and drastically revised with special quality. The managerial workers' safety recognition is lower than the site ones regarding the correct understanding of the importance of the training.. It suggest that the education method and system in construction fields might have fundamental problems.

  • PDF

서비스 유통 관점에서 아동복지기관 서비스질의 전달에 대한 인식과 이용자 만족도에 미치는 영향 (Effects of Child Welfare Service Quality Delivery and Customer Satisfaction from the Service Distribution Perspective)

  • 엄경호;김진우
    • 유통과학연구
    • /
    • 제13권8호
    • /
    • pp.91-96
    • /
    • 2015
  • Purpose - This study reviews the delivery of child welfare service quality and examines how the dimensions of the variables of customer satisfaction impact the results from a service distribution perspective. This study differs from existing research since it proposes that a recognized level of child welfare service quality is necessary to achieve customer satisfaction from the perspective of service distribution. Research design, data, and methodology - This study explores child welfare service quality factors that affect customer satisfaction. The study examines and analyzes demographic variables, service quality dimensions, and the causal relationships between child welfare service quality and customer satisfaction. Data from 300 child welfare cases were collected from organizations in Korea in the areas of Busan and Gyeongsangnamdo. The methods of analysis are as follow. First, using descriptive analysis frequency, the percentages were evaluated to assess the demographic variables. Second, Cronbach's α was used to test reliability and to evaluate the internal consistency of the measuring of items. Third, multiple regression analysis was conducted to find out how much the independent variable can affect customer satisfaction. Results - Five factors of child welfare service quality were identified in three categories: process quality (assurance, empathy), results quality (reliability, caring), and physical environment quality (tangibles). There were significant differences among the effects of the child welfare service quality factors on customer satisfaction. A multiple regression analysis was done with process quality (assurance, empathy), results quality (reliability, caring) and physical environment quality (tangibles) to test the hypothesis: assurance (t=2.434, p<0.05), empathy (t=3.677, p<0.001), reliability (t=3.271, p<0.05), caring (t=4.380, p<0.000), and tangibles (t=3.654, p<0.01) had a positive influence on child welfare service quality from a service distribution perspective. Therefore, hypotheses 1, 2, 3, 4, and 5 were supported. In addition, multiple regression analysis on the effects of the variables showed that caring (β=0.273), empathy (β=0.246), tangibles (β=0.265), reliability (β=0.152), and assurance (β=0.131) all had a positive and strong influence on child welfare service quality from a service distribution perspective. Therefore, all child welfare service quality categories (process, results and physical environment quality) were positively statistically significant. Conclusion - In this study, the main findings can be summarized as follows. First, the quality of service of child welfare consists of three dimensions of quality: process quality, results quality, and physical environment quality. The results of the multiple regression analysis also showed that caring and reliability were confirmed as more meaningful variables by the increasing loading factors. Second, the family members involved in child welfare proposed caring as the most important variable among the dimensions of service quality. Third, the results of the hypothesis testing using regression showed that all child welfare service quality factors had a positive impact on customer satisfaction. The results of the study could provide useful information to help increase the effectiveness of delivery strategies for child welfare service quality from a service distribution perspective.

유아를 둔 주부들의 유기농 식품 구매 인식 및 결정요인 (Survey on Recognition and Purchase Decision Factors related to Organic Food in Housewives with Young Children)

  • 김병희;최근영;강근옥
    • 동아시아식생활학회지
    • /
    • 제26권2호
    • /
    • pp.152-162
    • /
    • 2016
  • This study surveyed recognition and purchase decision factors related organic food in housewives with young children. The most common reason for purchasing was "environmental-friendly" with 47.6%. When checking food labels, "nutritional ingredients" was the most considered (29.5%). Preference levels for organic food were in the following order: grains (26.8%) > vegetables (23.7%) > dairy (16.9%) > root and tuber crops (14.0%) > fruits (6.0%). For awareness of quality of organic food, the highest awareness factor was "safer than normal food" at $3.91{\pm}0.72$. For awareness of confidence in organic food, the highest awareness factor was "good for health" at $4.11{\pm}0.68$. For awareness of satisfaction of organic food, the highest awareness factor was "origin labeling" at $4.02{\pm}0.76$. Regarding awareness of purchasing intention of organic food, the highest awareness factor was "I will purchase organic food as possible as I can" at $4.02{\pm}0.79$. In the correlation analysis, confidence and satisfaction displayed the highest correlation (0.640), and there were other significant correlations between value/purchasing intention (0.586), confidence/purchasing intention (0.560), and satisfaction/purchasing intention (0.575). Further, the analysis showed that among value, quality, and price, only value had direct influence on the purchasing intention.

TV 홈쇼핑 의류 자체상표의 자산형성 연구 (A Study on the Equity Formation of Apparel Private Brand with TV Home-shopping)

  • 류은정
    • 복식문화연구
    • /
    • 제17권2호
    • /
    • pp.330-342
    • /
    • 2009
  • The purpose of this study was to investigate the equity formation of private apparel brand according the service quality of TV home-shopping. A questionnaire was designed for the survey and the subjects were 383 female adults in Seoul and the Kyongnam province, Korea. The statistical analyses were carried out in the forms of frequency, factor analysis and path analysis of SPSS WIN 14.0. The findings throughout the research are as follows; First, the underwear sets and single item apparel sets with private brand had been well sold at better price. Second, the service quality of TV home shopping was perceived as the four factors of safety, contents, informative faculty and reliability. The reliability and contents factors had higher effects on the equity formation of private apparel brand. Third, the brand image, perceived quality, brand recognition as the cognitive dimension had influenced on the hedonic and utilitarian attitudes. The hedonic attitude and perceived quality had a great deal influence on the purchasing intend as the last behavior dimension.

  • PDF

간호 대학생의 기본 간호 실습 경험에 대한 연구 (A Study on the Experience of Fundamental Nursing Practice)

  • 한경순;조주연
    • 대한간호학회지
    • /
    • 제29권2호
    • /
    • pp.293-303
    • /
    • 1999
  • The purpose of this study was to understand and to explain how were nursing students experienced and accepted the fundemental nursing practice. In addition to, the results of this study are attempted to contribute for offer of basic data in projecting and accomplishing to promote quality practice education. The participants were 79 freshmen of S College of Nursing in kyungi-do. They presented record of feeling and thinking on their the fundemental nursing practice experience. The data were collected from 29, J une to 10, July in 1998. Collected data was analyzed by means of Van Kaam's phenomenological method. The results of this study was founded 423 descriptive expression and they were grouped under 42 common factors and they were grouped under 9 categories. By means of the frequency on the categories. the higher category is Anxiety. next Solemn. Flutter. Pride. Usefulness, Recognition of reality in nursing-system. Lack of practice environment. Self-accusation. Comprehension of nursing spirit were founded. 5 common factors. Tension. Difficulty, Dread. Apprehension, Burden were grouped under Anxiety. 7 common factors, Pledge, Memory, Importance of practice, Sincerity, Restriction of dress, Acceptance, Active attitude were grouped under solemn. 5 common factors, Interest, Strange, Beanimated, Waiting, Curiosity were grouped under Flutter. 5 common factors, Conceit, Self-confidence, Skilled, Worth, Accomplishment were grouped under Pride. 6 common factors, Acknowledge of nursing affairs, Expectation of furture, Fascination of nursing. Acquirement of disposition of nurse, Association of injection, Actual feeling of dept. of nursing were grouped under Recognition of reality in nursing-system. 4 common factors, Lack of practice time, Many persons of practice, Lack of practice instrument, Lack of reality were grouped under Lack of practice envirnment. 5 common factors, Inconvenient, Reflection, Loss of pride, Shyness, Feeling sorry were grouped under Self-accusation. 3 common factors, Utility, Connection of practice and theory, Various experience were grouped under Usefulness. 2 common factors, Comprehension on the dignity of human, Comprehension on a point of view of patient were grouped under Comprehension of nursing spirit. In conclusion, the following recommendation should be necessary a supplementary study to approach on the type of students that has a firm view and care about client prior to clinical nursing practice.

  • PDF

CIPP 모형을 활용한 대학 융복합 교육과정의 효과성 분석 (Analysis of the Effectiveness of the University Convergence Curriculum using the CIPP model)

  • 강경희
    • 한국융합학회논문지
    • /
    • 제11권9호
    • /
    • pp.135-142
    • /
    • 2020
  • 본 연구의 목적은 CIPP 모형을 활용하여 대학 융복합 교육과정의 효과성을 분석하는 것이다. K대학의 융복합 교육에 참여한 교수와 학생을 대상으로 조사한 758개의 데이터로 집단 특성에 따른 차이 분석과 성과인식과 교과만족도에 미치는 영향 요인을 분석하였다. 분석 결과, 먼저, 수업활동(CA)이 가장 높았고(M=3.85), 교과이수설계(CD)가 가장 낮았으며(M=3.35), 집단의 특성에 따라 교과목표와 교과내용, 수업활동에 유의미한 차이가 있다. 둘째, 융복합 교육 과정의 성과인식과 교과만족도에 미치는 영향 요인으로는 요구반영과 교과이수설계, 학습자활동, 성과인식, 교과만족도로 나타났다. 결론적으로 기획단계에서부터 교수와 학생의 요구를 반영하여 설계하고, 참신한 내용과 적극적인 교수학습활동으로 만족도와 성과인식을 높여야 함을 시사한다. 본 연구는 융복합 교육과정의 질적 개선을 위한 기초자료로 활용할 수 있을 것이다.