• Title/Summary/Keyword: quality measurement

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Development of Service Quality Measurement Model and Index for Digital Libraries (디지털도서관의 서비스 품질 측정모형과 지표 개발)

  • Hwang, Jae-Young;Lee, Eung-Bong
    • Journal of Korean Library and Information Science Society
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    • v.41 no.1
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    • pp.121-147
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    • 2010
  • The purpose of this study is to develop and prove service quality measurement model and indicators which are able to measure objectively service quality of digital libraries in Korea. Literature review and Delphi survey are used to investigate service quality dimensions. User perceived service quality performance was measured to validate DL-SQI model with three digital libraries. Finally DL-SQI(Digital Library-Service Quality Index) model was developed which is composed of four primary dimensions. The survey results reveal that reliability coefficient is 0.8 which means high reliability of survey and it suggests that DL-SQI model based on the above dimensions is proved through confirmatory factor analysis.

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Suitable IP Currency Quality Measurement Model in Ubiquitous Environment (유비쿼터스 환경에 적합한 IP 통화품질 측정 모델)

  • Choi Seung-Kwon;Lee Byeong-Rok;Sin Byung-Gok;Kim Sun-Chul;Cho Young-Hwan
    • The Journal of the Korea Contents Association
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    • v.6 no.8
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    • pp.20-29
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    • 2006
  • This paper proposes a quality measurement model for video phone service over IP environment. Proposed model enhances conventional E-Model by using quality analysis and this model is suitable for ubiquitous environment. This research measures video phone quality by applying bust packet loss and recency effect. It uses delay and recency effect for compensating actual quality and recognized quality of user using NR and UR factor. Simulation results show that this model can provide more precise results than conventional model by considering recency effect of video phone service quality measurement model.

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A Study of Subjective Speech Quality Measurement in VoIP (VoIP 음질의 주관적 평가에 관한 연구)

  • 강영도;강진석;최연성;김장형
    • Journal of the Korea Institute of Information and Communication Engineering
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    • v.5 no.2
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    • pp.279-287
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    • 2001
  • In this paper, we discuss the scale of subjective speech quality measurement over VoIP(Voice over IP) network which is a component of broadband networks. Objective parameters of multimedia services like PSNR or jitter can easily measured and defined, but these factors are not easily meet the user's perceptual recognition. We suggest the speech quality measurement scale through the subjective measurement for end-to-end speech quality composed of sender-side quality, transmission quality, receiver-side quality, which provide the degree of correctness of representation of speaker, the degree of impairment caused by various factors, the degree of recognition of processed speech, respectively. Also, we examined the proposed method and verify it's availability.

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A Study for Quality Improvement of Three-dimensional Body Measurement Data (3차원 인체치수 조사 자료의 품질 개선을 위한 연구)

  • Park, Sun-Mi;Nam, Yun-Ja;Park, Jin-Woo
    • Journal of the Ergonomics Society of Korea
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    • v.28 no.4
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    • pp.117-124
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    • 2009
  • To inspect the quality of data collected from a large-scale body measurement and investigation project, it is necessary to establish a proper data editing process. The three-dimensional body measurement may have measuring errors caused from measurer's proficiency or changes in the subject's posture. And it may also have errors caused in the process of algorithm expressing the information obtained from the three-dimensional scanner into numerical values, and in the course of data-processing dealing with numerous data for individuals. When those errors are found, the quality of the measured data is deteriorated, and they consequently reduce the quality of statistics which was conducted on the basis of it. Therefore this study intends to suggest a new way to improve the quality of the data collected from the three-dimensional body measurement by proposing a working procedure identifying data errors and correcting them from the whole data processing procedure-collecting, processing, and analyzing- of the 2004 Size Korea Three-dimensional Body Measurement Project. This study was carried out into three stages: Firstly, we detected erroneous data by examining of logical relations among variables under each edit rule. Secondly, we detected suspicious data through independent examination of individual variable value by sex and age. Finally, we examined scatter-plot matrix of many variables to consider the relationships among them. This simple graphical tool helps us to find out whether some suspicious data exist in the data set or not. As a result of this study, we detected some erroneous data included in the raw data. We figured out that the main errors are not because of the system errors that the three-dimensional body measurement system has but because of the subject's original three-dimensional shape data. Therefore by correcting some erroneous data, we have enhanced data quality.

Recommendations for the Construction of a Quslity-Controlled Stress Measurement Dataset (품질이 관리된 스트레스 측정용 테이터셋 구축을 위한 제언)

  • Tai Hoon KIM;In Seop NA
    • Smart Media Journal
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    • v.13 no.2
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    • pp.44-51
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    • 2024
  • The construction of a stress measurement detaset plays a curcial role in various modern applications. In particular, for the efficient training of artificial intelligence models for stress measurement, it is essential to compare various biases and construct a quality-controlled dataset. In this paper, we propose the construction of a stress measurement dataset with quality management through the comparison of various biases. To achieve this, we introduce strss definitions and measurement tools, the process of building an artificial intelligence stress dataset, strategies to overcome biases for quality improvement, and considerations for stress data collection. Specifically, to manage dataset quality, we discuss various biases such as selection bias, measurement bias, causal bias, confirmation bias, and artificial intelligence bias that may arise during stress data collection. Through this paper, we aim to systematically understand considerations for stress data collection and various biases that may occur during the construction of a stress dataset, contributing to the construction of a dataset with guaranteed quality by overcoming these biases.

Estimations of Measurement System Variability and PTR under Non-normal Measurement Error (비정규 측정오차의 경우 측정시스템 변동과 PTR 추정)

  • Chang, Mu-Seong;Kim, Sang-Boo
    • Journal of Korean Society for Quality Management
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    • v.35 no.1
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    • pp.10-19
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    • 2007
  • ANOVA is widely, used for measurement system analysis. It assumes that the measurement error is normally distributed, which nay not be seen in some industrial cases. In this study the estimates of the measurement system variability and PTR (precision-to-tolerance ratio) are obtained by using weighted standard deviation for the case where the measurement error is non-normally distributed. The Standard Bootstrap method is used foy estimating confidence intervals of measurement system variability and PTR. The point and confidence interval estimates for the cases with normally distributed measurement error are compared to those with non-normally distributed measurement errors through computer simulation.

Quality Measurement Process Management Using Defect Data of Embedded SW (Embedded SW의 품질 측정 프로세스 관리 방법에 관한 연구)

  • Park, Bok-Nam
    • 한국IT서비스학회:학술대회논문집
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    • 2003.11a
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    • pp.713-721
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    • 2003
  • The time to market and productivity of embedded system needs a quality measurement process management of embedded software. But, defect management without preemptive analysis or prediction is not useful for quality measurement process management. This subject is focused on the defect that is one of the most important attributes of software measure in the process. Defining of defect attribute and quality measurement process management is according to understanding of embedded sw characteristics and defect data. So, this study contributes to propose the good method of the quantitative based on defect management in the test phase of sw lifecycle.

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An empirical study on the effectiveness of BSC to measure quality concerning supply relationship (공급 관계품질 측정을 위한 BSC활용의 효과성에 관한 연구)

  • 서창적;권영훈
    • Journal of Korean Society for Quality Management
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    • v.30 no.3
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    • pp.79-93
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    • 2002
  • Many companies are struggling with the issue of performance measurement because a generally accepted framework does not exist. The Balanced Scorecard is designed to help firms that have historically overemphasized short-term financial performance. In this article, we discuss the interrelation between supply relationship and BSC. The Balanced Scorecard to measure quality performance with respect to supply relationship is suggested. Based on the survey of 84 venture firms, the validity of the measurement tool is tested statistically. Consequently, it was found that the suggested items have validity to measure supply relationship quality performance

Implementation and Verification of User Centric Constant Measurement for Pre-management of IPTV Service Quality (IPTV 서비스 품질의 사전 관리를 위한 서비스 이용자 중심의 상시 측정 방안 구현과 검증)

  • Kim, Beom-Joon;Kim, Chin-Chol;Park, Jae-Sung
    • The KIPS Transactions:PartC
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    • v.18C no.1
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    • pp.23-30
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    • 2011
  • Recently internet protocol television (IPTV) service is becoming a typical emerging service enabled on broadband networks. Through the Internet which cannot support quality of service (QoS) beyond best-effort (BE) policy, how to manage and maintain its service quality is an important and essential issue for successful deployment and settlement of IPTV service. In particular, the current measurement scheme that mostly depends on specific equipments should be replaced with one that supports realtime and constant measurement achieved on a user's own will. Therefore, this paper proposes a scheme so-called 'user centric realtime measurement' of IPTV service. The developed software, which is installed in a set-top box (STB) at a user's premise, measures and reports the quality of IPTV service in realtime. In order to verify the performance and accuracy of the developed software, a number of tests are performed comparing to the measurement values from two major measurement equipments. The result of the tests shows that the measurement by the implemented software is significantly reliable.

Auditory Model Design for Objective Audio Quality Measurement

  • Dongil Seo;Park, Se-Hyoung;Ryu, Seung-wan;Jaeho Shin
    • Proceedings of the IEEK Conference
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    • 2002.07c
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    • pp.1717-1720
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    • 2002
  • Objective quality measurement schemes that in- corporate properties of the human auditory system. The basilar membrane(BM) acts as a spectrum analyzer, spatially decomposing the signal into frequency components. Each filterbank is an implementation of the ERB, gam-machirp function. This filterbank is level-dependent asymmetric compensation filters. And for the validation of the auditory model, we calculate the CPD. Quality measurement is obtained from the result.

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