• Title/Summary/Keyword: quality innovation

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Administration Process Extension and Public Data Convergence Management (행정 프로세스 확장에 따른 공공 데이터 융합 관리 방안)

  • Kim, Sang Wook
    • Journal of Digital Convergence
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    • v.13 no.5
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    • pp.41-49
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    • 2015
  • This study explores the possibility of innovative government's administrative services to the public by reflecting the social implications of 'Big Data'. In particular, the idea of OPP (Order Penetration Point) and SOP (Service Offering Point) as a management scheme for the extension of administrative processes into the resident's living space is proposed to overcome the inherent limits of e-government service quality, the root cause of which is believed in the segregation of two spaces - the resident's living space and the government's offices. Furthermore, a discussion is made on how to integrate sensor data from the resident's living space with traditional administrative database, which is a new challenge in the course of synchronizing the two spaces. The implications on the process extension are also provided centering around the shift from reactive to proactive services.

A Study on Human Resources Management for Hotel Kitchen (호텔주방 인적자원관리 방안에 관한 연구 -서울지역 특급호텔 중심으로-)

  • 엄영호
    • Culinary science and hospitality research
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    • v.7 no.2
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    • pp.25-48
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    • 2001
  • Since 1998 IMF economic crisis, hotel companys have made an operation innovation in generally to reinforce a competitive power. Never ther less, a structural depression with high expense of costs-low degree of efficiency and high price of commodities-low degree of growth during the last few years. And hotel companys were doing endeavor for conquer this depression with reshuffle of the personnal system and that systematizing an enterprise and production control. Hotel has more increase personnel expenses percents than increase sold price percents so that hotel reducing cook and as result, hotel has a problem from production selling of foodservice because that is insufficient of cook man power. On studying this research, an importancy of cusine department in inquire hotel and an efficiency man power control of cusine department influence on hotel marketing were made use of analysis for hotel kitchen management. The result of this study is like that. First, the quality of a hotel employee is directly related to that of hotel service, which is functioned as a principle factor on which success or failure of tie hotel very largely depends, Second, fair evaluation of merits. Third, cognition for job as expert. Fourth, the roles and competences of the employees were affected much by the inner or outer environmental changes surrounding the hotel enterprises. Fifth, do not underestimate an intelligent ability and will power of employee, and hotel company have to manage that the employees consult themselves about their things of department and improve with the master sense for job. Sixth, pay increase and intensive system. This system can raise the will to achievement for employee's job, and company can get many benefits from government. Seventh, the employees should be encouraged to have memberships of academic organizations, to actively participate in academic meetings, workshops, conferences, and forums in the area of job performance.

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An Analysis of Operation and Considerations for the Introduction of Performance Warranty Contracting (해외 성능계약제도의 운영현황 및 국내 도입시 고려사항 제시)

  • Cho, Su-Kyung;Seo, Yong-Chil;Lee, Sang-Beom
    • Proceedings of the Korean Institute Of Construction Engineering and Management
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    • 2007.11a
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    • pp.446-449
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    • 2007
  • For the restoration of construction industry, the government have offered the policy since the end of 1990. It has offered to develop the world-class technology and establish the effective production structure. In the government policy, the delivery and contracting method has improved so that construction industry could be recognized. Foreign countries have conducted the R&D and application of Innovative Contracting for improvement of facilities, reduction of LCC and innovation of contractor. Among the Innovative Contracting, 'Performance Warranty Contracting' is defined that A guarantee of the integrity of a product and of the makers responsibility for the replacement or repair of deficiencies. Performance Warranty Contracting is used for technology developments of contractor, improvement of quality, reduction of LCC, prevention of early deficiencies and reduction of owner's inspection works. This paper analyzes concept and effects of Performance Warranty Contracting and presents considerations according to the introduction.

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Analysis of the Effectiveness of the University Convergence Curriculum using the CIPP model (CIPP 모형을 활용한 대학 융복합 교육과정의 효과성 분석)

  • Kang, Kyunghee
    • Journal of the Korea Convergence Society
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    • v.11 no.9
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    • pp.135-142
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    • 2020
  • The purpose of this study is to analyze the effectiveness of university convergence curriculum using CIPP model. With 758 data surveys of professors and students participating in K University's convergence education, the analysis of differences according to group characteristics and the factors affecting performance recognition and course satisfaction were analyzed. As a result of analysis, first, class activity(CA) was the highest (M=3.85), and coursework design(CD) was the lowest (M=3.35), and there were significant differences in the course objectives, course content, and class activities according to the characteristics of the group. Second, the factors affecting the performance recognition and course satisfaction of the convergence curriculum were needs analysis, coursework design, learner activity, performance recognition, and course satisfaction. In conclusion, it suggests that from the planning stage, it should be designed to reflect the needs of professors and students, and to improve satisfaction and performance recognition with novel contents and active teaching and learning activities. This study can be used as basic data for improving the quality of the convergence curriculum.

The Impact of Mobile Commerce Quality on Customer Satisfaction and Repurchase Intention (모바일 커머스 만족과 불만족, 지속사용의도에 미치는 영향요인에 관한 연구)

  • Jang, Mi-Ri;Lim, Dong-Ho
    • The Journal of Korea Institute of Information, Electronics, and Communication Technology
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    • v.11 no.2
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    • pp.195-203
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    • 2018
  • With the explosion of SNS(social network services) users, the social commerce market has emerged as a new consumer market, and will continue to grow in recent years. Despite the market environment, however, studies are lacking as to the causes of frustration that are hurting social commerce activation. This study is based on the 'Hezbollah' 2 Factor Theory and is a study of social commerce users' satisfaction and frustration factors. For this purpose, social commerce site characteristics and user characteristics were first derived from interviews and literature reviews to confirm their relationship to satisfaction and dissatisfied products. The results showed that the price discount rate, diversity, regional infrastructure, and e-commerce familiarity resulted in the impact on the definition of satisfaction, while the price discount rate, interoperability and innovation resulted in the definition of unsatisfactory goods. It also showed that satisfaction affects the definition of intended use. In particular, the price discount rate was found to be the only factor affecting the definition of unsatisfactory as well as affecting the definition of satisfaction.

How do they Make Libraries Green?: A Case Based Study on Building Green Libraries (녹색도서관 사례분석을 기반으로 한 국내 녹색도서관 구축방향에 관한 연구)

  • Ahn, In-Ja;Kwak, Chul-Wan;Noh, Young-Hee;Park, Mi-Young
    • Journal of Information Management
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    • v.43 no.1
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    • pp.135-158
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    • 2012
  • Since the 1990s, discussions regarding green libraries started in the U.S.A, in the name of 'library and the environment', 'Green librarians', 'constructing of environmental sources', 'noise and library', 'building libraries as an environmental alternative' and etc. Currently, green libraries certified by an evaluation system are more than 50. This study proposes a direction to build a green library. The study analyzes national and international green libraries certified by the evaluation system. The cases are analyzed based on the six evaluation factors in the LEED certification system; Sustainable Site, Water Efficiency, Energy and Atmosphere, Material and Resources, Indoor Environmental Quality, Innovation and Design Process. Since the evaluation system focuses mainly on the architectural aspects, there was a need of expanding the concept of eco-friendly in this research. The newly expanded eco-friendly concept includes services, content, and supplies of libraries.

Design and Fabrication of Coaxial Rotorcraft-typed Micro Air Vehicle for Indoor Surveillance and Reconnaissance (실내감시정찰용 동축반전 헬리콥터형 미세비행체 설계 및 제작)

  • Byun, Young-Seop;Shin, Dong-Hwan;An, Jin-Ung;Song, Woo-Jin;Kim, Jeong;Kang, Beom-Soo
    • Journal of the Korean Society for Precision Engineering
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    • v.28 no.12
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    • pp.1388-1396
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    • 2011
  • This paper is focused on the procedure of the development of a micro air vehicle which has vertical take-off and landing capability for indoor reconnaissance mission. Trade studies on mission feasibility led to the proposal of a coaxial rotorcraft configuration as the platform. The survey to provide a guide for preliminary design were conducted based on commercial off-the-shelf platform, and the rotor performance was estimated by the simple momentum theory. To determine the initial size of the micro air vehicle, the modified conventional fuel balance method was applied to adopt for electric powered vehicle, and the sizing problem was optimized with the sequential quadratic programming method using MATLAB. The designed rotor blades were fabricated with high strength carbon composite material and integrated with the platform. The developed coaxial rotorcraft micro air vehicle shows stable handling quality with manual flight test in indoor situation.

Framework and Tool for Quantitative Six Sigma Project Management (정량적 식스 시그마 프로젝트 관리를 위한 프레임워크와 도구)

  • Park, Hyun-Cheol;Ryu, Ho-Yeon;Baik, Jong-Moon
    • Journal of KIISE:Software and Applications
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    • v.35 no.4
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    • pp.234-244
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    • 2008
  • Since the advent of Six Sigma in 1980's, Six Sigma is widely used in various industry areas, such as manufacturing, financial, government, and service, and proves its innovation ability and value by providing lots of success stories. Several researches have been conducted to adopt Six Sigma for Software Development and Software Quality Assurance-Software Six Sigma. Although the wide use of Six Sigma, there is no software tool to support the execution of Six Sigma Project. For this reason, the Quantitative Six Sigma Project Management is required to support for measuring and analyzing Six Sigma Projects, storing and reporting the results from Six Sigma Projects, and managing Six Sigma Projects through the whole process of, DMAIC or DMADV. In this paper, we introduce the design and implementation of a Quantitative Six Sigma Project Management Framework and Tool. The execution of Six Sigma Project based on Six Sigma Project Management Tool benefits the quantification, the systematization, and the integration.

Occupational Health Protection for Health Workers in China With Lessons Learned From the UK: Qualitative Interview and Policy Analysis

  • Xu, Huan;Zhang, Min;Hudson, Alan
    • Safety and Health at Work
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    • v.12 no.3
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    • pp.304-310
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    • 2021
  • Background: Healthcare settings have been recognized among the most hazardous places to work. Based on the five categories of occupational hazards that were identified by the ILO and WHO, this study aimed to analyze policy framework relevant to occupational health protection of health workers (HWs) in public health service in China, then discussed how to share the experience of the National Health Service (NHS) England for improvement. Methods: Based on policy learning theories, policy analysis and qualitative interview were used in this study. Results: In the Chinese public health service, at least five laws related to the regulation of occupational health protection for HWs; however, enforcement of relevant laws was separated and multi-centered; the national monitoring system, which targeted to occupational hazards and health outcome for HWs in China, had yet to be developed; the top three priorities were workplace violence, bloodborne pathogens, and musculoskeletal disorders; national strategies included Security Hospital, and Healthy China 2030. In NHS England, three laws were fundamental; several monitoring systems had been set up, including NHS Staff Survey, Commissioning for Quality and Innovation incentive scheme; mental health, musculoskeletal problem, and nutrition disorder and overweight were raised great concern; Health and Safety, and NHS Healthy Workforce Program were critical nationwide strategies. Conclusion: There were several similarities as well as differences between the Chinese public health system and NHS England, which laid foundation of learning by China. Recommendations of improving occupational health policies in China were provided, based on the lessons learned from the NHS England.

Advanced medical devices and regulatory innovations in new health technology assessments (의료기기 발전과 신의료기술평가 규제혁신)

  • Lee, You Kyoung
    • Journal of the Korean Medical Association
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    • v.61 no.12
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    • pp.702-705
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    • 2018
  • Advances in technology lead to advances in medical devices, and these advances have the positive effect of creating opportunities for beneficial developments in healthcare, such as innovating traditional healthcare processes or expanding opportunities for diagnosing and treating diseases. Nonetheless, device developers, suppliers, users, insurers, and patients all face the challenge of balancing patient safety and health effectiveness with a reasonable profit. In Korea, the New Health Technology Assessment system aims to introduce safe and effective health technology, but this is only effective for the entry of devices onto the healthcare market. This system is not enough for creating a healthy ecosystem in which high-quality technologies and devices survive in the market and naturally exit from the market if not successful. The nation must not lag in the rapid development of medical devices, but the concomitant requirement for patient safety is like two rabbits moving in different directions. There is not enough time to resolve each source of uncertainty for both developers and users. The early adoption of health technologies, including medical devices, offers new opportunities for treatment and diagnosis, but also poses unexpected health risks. Thus, we need to design a plan to generate scientific evidence related to medical devices after they introduced into practice. Additionally, regarding the use of individual medical devices, we believe that the creation of a healthy ecosystem for medical devices by implementing medical device surveillance culture is a way to manage the opportunities and risks of the early introduction of innovative medical devices.