• Title/Summary/Keyword: quality features

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Quality-Sustainable Way to Business Excellence

  • Kondo, Yoshio
    • International Journal of Quality Innovation
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    • v.3 no.2
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    • pp.1-12
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    • 2002
  • Quality is distinguished from the other important management indicators, cost and profitability, by the features of its far longer history and of common concern to both manufacturer and customer. We may say from this that quality has a far more human aspect than either cost or profitability. We stress the importance of establishing “quality culture.” But we do not commonly use the terms of “cost culture” or “productivity culture.”In addition, we know from our experiences that improving quality by creative methods can lead to lower cost and higher productivity, although the converse is not necessarily true. In the Maslow's hierarchy of human needs, it is known that the character of human needs changes from extrinsic and material ones at lower levels to intrinsic and mental or spiritual ones at higher levels. We know from our experience that employee satisfaction is closely linked with quality, which is of more human nature and can further be deployed into the detailed elements of quality. The leaders and managers should positively display leadership and respond to the efforts of the subordinates. Without these managerial leadership and efforts, it is almost impossible to provide essential and true customer satisfaction. They are the indispensable elements for business excellence.

Customer Satisfaction Analysis of Smart Car Features Using the Kano Model : a Comparative Analysis of Similar Research Cases (Kano모형을 기반으로 한 스마트 카 기능의 고객 만족도 분석 : 유사 연구사례의 비교를 중심으로)

  • Kang, Young Tai;Chung, Kyu Suk
    • Journal of Korean Society for Quality Management
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    • v.46 no.3
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    • pp.717-738
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    • 2018
  • Purpose: This study aims to analyze why surveys of a single set of customer requirement result in different Kano analyses depending on the survey questionnaire designs. Methods: This study singled out 14 common features from four different questionnaires of two studies of Smart Car features and analyzed them using the Kano model. Several methods and devices were used: Group Comparison and Timko Index were applied; Kano Distribution Index, Timko Dispersion and Kano Conformity were newly introduced for the quantitative analysis; Correlations between Timko indices from different Kano questionnaires were conducted; Heuristic Splitting technic for reinforcing attribute categorization is introduced. Results: Correlation Coefficient proved strong positive relations among the three questionnaires, whose agreement degree of the resulting Kano attributes showed less than 10% when Indifferent was ignored. Heuristic Splitting on Timko charts enhanced the degree of the resulting Kano attributes up to 80%. Conclusion: Among the questionnaires the representation of customer requirements tends to move by parallel shifts on the Timko chart maintaining their relative locations. Heuristic Splitting suggests a rational solution to the interpretation of those inexplicable attribute categories resulting from traditional Kano methods.

Study on the environment design element of Japan subway station wall - Laying stress on techniques of ceramic mural that is manufactured in 2000 years - (일본 지하철 역 벽면의 환경디자인 요소에 관한 연구 - 2000년도에 제작된 도자 벽화의 기법을 중심으로 -)

  • 이병수
    • Proceedings of the Korean Institute of Interior Design Conference
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    • 2003.05a
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    • pp.170-173
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    • 2003
  • Because effect about environmental effect that get to human visually is absolute, ability that mural of subway interior considers relation with space is required. Also, public environment element should be designed must intend agreeableness sex by same traitor effect of quality of the material and color and can be evaluated by cultural inheritance that is powerful enemy same time. Wish to accomplish access as meaning of city environment improvement of wall of subway station or underground space etc. through Japan course South Korea's illustration regarding environment landscaping features that is designed in wall of latest domestic building subway interior in this research. Various and new reading by that study and analyze manufactured wall environment landscaping features recently that could find and was approached in variouser technique, practical use of material than single material and is expressed according to history's special quality and planning know can. Underground space can give agreeableness feel and psychological sense of security by user though expression method, material, color plan etc. consist because is having image blockade enemy. Therefore, wall environment landscaping features of underground space to be cultural value and environment Dija because diversified research that is accompanied in element is gone subway interior space of our country and underground space etc. as new culture space develop be able to must.

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Development of Evaluation Perspective and Criteria for the DataON Platform

  • Kim, Suntae
    • Journal of Information Science Theory and Practice
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    • v.8 no.2
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    • pp.68-78
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    • 2020
  • This study is a preliminary study to develop an evaluation framework necessary for evaluating the DataON platform. The first objective is to examine expert perceptions of the level of DataON platform construction. The second objective is to evaluate the importance, stability, and usability of DataON platform features over OpenAIRE features. The third objective is to derive weights from the evaluation perspective for future DataON platform evaluation. The fourth objective is to examine the preferences of experts in each evaluation perspective and to derive unbiased evaluation criteria. This study used a survey method for potential stakeholders of the DataON platform. The survey included 12 professionals with at least 10 years of experience in the field. The 57 overall functions and services were measured at 3.1 out of 5 for importance. Stability was -0.07 point and usability was measured as -0.05 point. The 42 features and services scored 3.04 points in importance. Stability was -0.58 points and usability was -0.51 points. In particular, the stability and usability scores of the 42 functions and services provided as of 2018 were higher than the total functions were, which is attributed to the stable and user-friendly improvement after development. In terms of the weight of the evaluation point, the collection quality has the highest weight of 27%. Interface usability is then weighted 22%. Subsequently, service quality is weighted 19%, and finally system performance efficiency and user feedback solicitation are equally weighted 16%.

A Study on Instagrammable Features and Viewing Experiences: Focusing on the Exhibition of

  • You, Ga-Ram;Rhee, Bo-A
    • Journal of the Korea Society of Computer and Information
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    • v.27 no.12
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    • pp.101-110
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    • 2022
  • This study sheds light on the Instagrammable features and viewing experiences of . A research model and hypotheses are formulated using variables including Experience Quality (EQ), Perceived Value (PV), Attitude toward AWA (ATAWA) and Behavioral Intention toward AWA (BITAWA). Although AWA has strong the Instagrammable features in terms of PV, it provides aesthetic or healing experience rather than a pleasure. PV has a significant correlation with DOS and DOI, but it does not influence on BITAWA. In addition, DOS has a positive impact on the increase in DOI, length of viewing time and intention to upload and share photos on Instagram.

Reliability Estimation of a Two Mixture Exponential Model Using Gibbs sampler

  • Kim, Hee-Cheul;Kim, Pyong-Koo
    • Proceedings of the Korean Society for Quality Management Conference
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    • 1998.11a
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    • pp.225-232
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    • 1998
  • A Markov Chain Monte Carlo method with data augmentation is developed to compute the features of the posterior distribution. This data augmentation approach facilitates the specification of the transitional measure in the Markov Chain. Bayesian analysis of the mixture exponential model discusses using the Gibbs sampler. Parameter and reliability estimators are obtained. A numerical study is provided.

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Analysis of the Voice Quality in Emotional Speech Using Acoustical Parameters (음향 파라미터에 의한 정서적 음성의 음질 분석)

  • Jo, Cheol-Woo;Li, Tao
    • MALSORI
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    • v.55
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    • pp.119-130
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    • 2005
  • The aim of this paper is to investigate some acoustical characteristics of the voice quality features from the emotional speech database. Six different parameters are measured and compared for 6 different emotions (normal, happiness, sadness, fear, anger, boredom) and from 6 different speakers. Inter-speaker variability and intra-speaker variability are measured. Some intra-speaker consistency of the parameter change across the emotions are observed, but inter-speaker consistency are not observed.

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Evaluation for speech signal based on human sense and signal quality

  • Mekada, Yoshito;Hasegawa, Hiroshi;Kumagai, Takeshi;Kasuga, Masao
    • Proceedings of the Korean Society of Broadcast Engineers Conference
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    • 1997.06a
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    • pp.13-18
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    • 1997
  • Each reproducing speech signal has each particular signal property, because of the processing of encoding and decoding for communications through various media. In this paper, we examine the correlation between speech signal quality and sensory pleasure for the sensory improvement of that signal. In experiments, we evaluate the quality of speech signals through various media by psychological auditory test and physical features of these signals.

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A Study on The Effect of Bargaining Power on Partnership, Information Quality, and SCM Features (기업 주도권이 파트너십과 SCM 특징에 미치는 영향에 관한 연구)

  • Chang, Hwal-Sik;Choi, Yoo-Jung
    • Management & Information Systems Review
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    • v.34 no.5
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    • pp.171-189
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    • 2015
  • On the SCM network, there are two type of company, the one which has the powerful position in the decision process is called the leader, and the other company which reacts to the leader's decision is called the follower. This relationship structure effect on the partnership. Therefore this study suggested a research model which would explain the relationship among the bargaining power, partnership, information quality, SCM features. The 116 sets of data collected, which companies use SCM, were tested against the model using SPSS 23 and smartPLS 3.2.3. The results of this study are as follows. First, Bargaining Power had an effect on Influence, Partnership, Information Quality. Second, Influence didn't have an effect on the Partnership and Information Quality. Third, Partnership had an effect on the Information Quality and SCM Flexibility, Agility, Uncertainty Control. Forth, Information Quality had and an effect on the SCM Flexibility, Agility.

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Development for Reliability Quality and Performance Evaluate Model of Fingerprint Recognition System (지문인식시스템의 신뢰성 품질 성능 평가모델 개발)

  • Eom, Woo-Sik;Jeon, In-Oh
    • The Journal of the Korea Contents Association
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    • v.11 no.2
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    • pp.79-87
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    • 2011
  • Although products with the fingerprint recognition system currently show a rapid growth in quantity, it is also true that efforts to consider the product quality have been lacking until now. Accordingly, this paper analyzed technological elements with domestic and foreign market situations for products with the fingerprint recognition system to develop an evaluation model to support the quality increase by evaluating aspects of product quality for the knowledge information security, identifying the level of quality and deriving directions for improvements. A model for the reliability quality evaluation was constructed that can be applied comprehensively to non-functional elements that have not been done in the existing evaluations central to the security functions by analyzing requirements for the security, performance and reliability in consideration of features on products. It is considered that this paper can make contributions to the overall quality increase for products with the knowledge information security by reflecting features and trends for the fingerprint recognition products and building a model for the reliability and evaluation to perform evaluations by product.