Browse > Article
http://dx.doi.org/10.9708/jksci.2022.27.12.101

A Study on Instagrammable Features and Viewing Experiences: Focusing on the Exhibition of  

You, Ga-Ram (GSAIM, Chung-Ang University)
Rhee, Bo-A (College of Art & Technology, Chung-Ang University)
Abstract
This study sheds light on the Instagrammable features and viewing experiences of . A research model and hypotheses are formulated using variables including Experience Quality (EQ), Perceived Value (PV), Attitude toward AWA (ATAWA) and Behavioral Intention toward AWA (BITAWA). Although AWA has strong the Instagrammable features in terms of PV, it provides aesthetic or healing experience rather than a pleasure. PV has a significant correlation with DOS and DOI, but it does not influence on BITAWA. In addition, DOS has a positive impact on the increase in DOI, length of viewing time and intention to upload and share photos on Instagram.
Keywords
Instagrammable exhibition; Perceived Value(PV); Experience Quality(EQ); Degree of Satisfaction(DOS); Degree of Immersion(DOI); Behavioral Intentions toward AWA(BITAWA);
Citations & Related Records
Times Cited By KSCI : 6  (Citation Analysis)
연도 인용수 순위
1 X. Kang, W. Chen, and J. Kang, "Art in the age of social media: Interaction behavior analysis of Instagram art accounts. In Informatics", MDPI, Vol. 6, No. 4, pp. 1-19 , Dec. 2019. DOI: 10.3390/informatics6040052   DOI
2 H. W. Kang, S. W. Park, Y. J. Joo, and B. A. Rhee, "A study on sharing exhibition experience of Generation through Instagram posting", Journal of Digital Contents Society, Vol. 21, No. 4, pp. 731-740, April 2020. DOI: 10.9728/dcs.2020.21.4.731   DOI
3 S. Matt, Museum as selfie station, https://contemporaryartreview.la/museum-as-selfie-station/
4 S. Giordano, "Pop-Up Museums: challenging the notion of the museum as a permanent institution", Predella journal of visual arts, pp. 461-469, Jan. 2013.
5 M. Kwandras, "Pop-Up Museums: An Exhibit Utilizing Pop-Up Practices", The State University of New York, pp. 1-98, 2019.
6 M. Charr, What we can learn from pop-up museums? Best practice and ideas from Instagram friendly experiences, https://www.museumnext.com/article/what-we-can-learn-from-pop-up-museums-best-practice-and-ideas-from-instagram-friendly-experiences/.
7 S. Y. Lee, J. F. Petrick, and J. Crompton, "The roles of quality and intermediary constructs in determining festival attendees' behavioral intention", Journal of Travel Research, Vol. 45, No. 4, 402-412, May 2007. DOI: 10.1177/0047287507299566   DOI
8 A. Parasuraman, V. A. Zeithaml, and L. Berry, "SERVQUAL: A multiple-item scale for measuring consumer perceptions of service quality", Journal of Retailing, Vol. 64, No. 1, pp. 12-40, Jan. 1988.
9 B. A. Rhee and J. S. Baek, "An Empirical Analysis on the Experience of Visitors in Digitally Mediated Exhibition Environment", Journal of Digital Contents Society, Vol.19, No.12, pp.2377-2384, Dec. 2018. DOI: 10.9728/dcs.2018.19.12.2377   DOI
10 G. R. Fick, and J. R. B. Ritchie, "Measuring service quality in the travel and tourism industry", Journal of Travel Research, Vol. 30, No. 2, pp. 2-9, Oct. 1991. DOI: 10.1177/004728759103000201   DOI
11 C. F. Chen, and F. S. Chen, "Experience quality, perceived value, satisfaction and behavioral intentions for heritage tourists", Tourism management, Vol. 31, No. 1, pp. 29-35, Feb. 2010. DOI: 10.1016/j.tourman.2009.02.008   DOI
12 L. Radder, and X. Han, "An examination of the museum experience based on Pine and Gilmore's experience economy realms", Journal of Applied Business Research (JABR), Vol. 31, No. 2, pp. 455-470, March 2015. DOI: 10.19030/jabr.v31i2.9129   DOI
13 C. D. Lee, "The Effects of Perceived Value, Overall Satisfaction, and Loyalty by the Service Quality of the Local Exhibition: Focused on The Goyang International Flower Exhibition", The Journal of the Korea Contents Association, Vol. 19, No. 1, pp. 163-173, Jan. 2019. DOI: 10.5392/JKCA.2019.19.01.163   DOI
14 B. J. Pine and J. H. Gilmore, "Welcome to the experience economy", Harvard Business Review, pp. 97-105, Aug. 1998.
15 C. Anton, C. Camarero, and M. J. Garrido, "Exploring the experience value of museum visitors as a co-creation process", Current Issues in Tourism, Vol. 21, No. 12, pp. 1406-1425, Sep. 2017. DOI: 10.1080/13683500.2017.1373753   DOI
16 B. A. Rhee, F. Pianzola, J. Choi, W. Hyung and J. Hawng, "Visual content analysis of visitors' engagement with an instagrammable exhibition", Museum Management and Curatorship, Vol. 37, No. 6, pp. 583-597, Jan. 2022. DOI: 10.1080/09647775.2021.2023902   DOI
17 AWA Google Survey, https://docs.google.com/forms/d/1AvVakBZ0mR5q0MyaqYKZRv2_XYd_nMHpKe_6j2bnieE/edit.
18 B. A. Rhee, S. W. Ha and J. Seo, "A Comparative Study of Immersiveness in and through an Empirical Approach", Journal of Korea Multimedia Society, Vol.20, no.4, pp. 686-695, April 2017. DOI: 10.9717/kmms.2017.20.4.686   DOI
19 M. B. Stogner, "The Immersive Cultural Museum Experience - Creating Context and Story with New Media Technology", Common Ground Research Networks, Vol. 3, No. 3, pp. 117-130, Feb. 2011. DOI: 10.18848/1835-2014/CGP/v03i03/44339   DOI
20 D. J. Lorentz, "A study of the notions of immersive experience in museum based exhibitions", University of Technology Sydney, pp. 1-170, 2006.
21 B. Ogden, "In Search of the Transformational: Evaluating Exhibitions to Enhance Museum User Experience", University of Oregon, pp. 1-107, 2015.
22 C. Traboulsi, M. Frau and F. Cabiddu, "Active seniors perceived value within digital museum transformation", The TQM Journal, Vol. 30 No. 5, pp. 530-553. July 2018. DOI: 10.1108/TQM-11-2017-0155   DOI
23 Smithsonian, Hirshhorn's "Yayoi Kusama: Infinity Mirrors" Breaks Records, https://www.si.edu/newsdesk/releases/hirshhorn-s-yayoi-kusama-infinity-mirrors-breaks-records.
24 J. Y. Kim, "The Influence of Service Quality of Festival Service Quality on Visitors' Emotion, Perceived Value and re-visit Intention -Focused on Goyang International Flower Exhibition Festival", The Journal of the Korea Contents Association, Vol. 16, No. 2, pp. 600-608, Feb. 2016. DOI: 10.5392/JKCA.2016.16.02.600   DOI
25 B. A. Rhee, F. Pianzola, and G. T. Choi, "Analyzing the museum experience through the lens of Instagram posts", The Museum Journal, Vol. 64, No. 3, pp. 529-547, July 2021. DOI: 10.1111/cura.12414   DOI
26 J. Quilty, Multimedia Technology, Digital Archives, Social Media and the Traditional Identity of the Museum, https://www.academia.edu/38163112/Multimedia_Technology_Digital_Archives_Social_Media_and_the_Traditional_Identity_of_the_Museum.
27 Wikipedia, Selfie museum, https://en.wikipedia.org/wiki/Selfie_museum.
28 I. J. Chung, "A Study on Possible Effects of Flow Experience of Museum Visitors on Their Satisfaction", Vol. 12, No. 10, pp. 331-352, Aug. 2008.
29 G. H. G. McDougall, and T. Levesque, "Customer satisfaction with services: putting perceived value into the equation", Journal of Services Marketing, Vol. 14, No. 5, pp. 392-410, Sep. 2000. DOI: 10.1108/08876040010340937   DOI
30 B. A. Rhee, S.H. Kim and S. M. Shin, "Applying the Technology Acceptance Model to the Digital Exhibition: A Case study on ", Journal of the Korea Society of Computer and Information, Vol.21, No.10, pp. 21-28, Oct. 2016. DOI: 10.9708/jksci.2016.21.10.021   DOI
31 E. H. So and K. R. Lee, "Influence of Service Quality and Visit the Motivation on Visitors Satisfaction, Behavioral Intention in Museum. -Focused on National Museum of Korea", The Journal of the Korea Contents Association, Vol. 14, No. 1, pp. 515-527, Jan. 2014. DOI: 10.5392/JKCA.2014.14.01.515   DOI
32 H. W. Kang, S. W. Park, Y. J. Joo and B. A. Rhee, "The Influence of Instagram Posts on Exhibition Participation: Focusing on Generation Z", Journal of Digital Contents Society, Vol. 21. No. 4, pp. 731-740, April 2020. DOI: 10.9728/dcs.2020.21.4.731   DOI
33 E. Brown, and P. Cairns, A grounded investigation of game immersion, CHI EA '04: CHI '04 Extended Abstracts on Human Factors in Computing Systems, pp. 1297-1300, Vienna Austria, United States, April 2004. DOI: 10.1145/985921.986048   DOI
34 J. Bello, and S. Matchette, Shifting perspectives: The millennial influence on museum engagement, https://articles.themuseumscholar.org/2018/06/11/tp_vol1bellomatchette/.