• Title/Summary/Keyword: quadrant analysis

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Importance and Performance Analysis of Customers' Selection Attributes for Social Enterprises Type Cafe (사회적 기업 형 카페 선택속성의 중요도 및 수행도 분석)

  • An, Hea-Young;Paik, Jin-Kyoung;Hong, Wan-Soo
    • Korean journal of food and cookery science
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    • v.29 no.6
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    • pp.637-645
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    • 2013
  • The purpose of this study was to investigate the consumers' selection attributes of social enterprises type cafe by IPA(Importance-Performance Analysis). Data were collected through a self-administered questionnaire by 309 random consumers in several social enterprises type cafes in Seoul and Gyonggi area. The data was analyzed using SPSS windows(ver. 17.0) for descriptive analysis, t-test, one-way ANOVA and factor analysis. The importance of cafe's selection attributes were divided into five factors including 'promotion and menu', 'service quality and atmosphere', 'location', 'taste', and 'brand name'. The mean scores of importance and performance for cafe selection attributes were 4.01 and 3.68 out of 5, showing a significant difference between importance and performance. According to the IPA results of 17 selection attributes for social enterprises type cafe, the selection attributes with relatively low performance but high importance(II quadrant) was 'easy accessibility'. The factor to be improved through the IPA was accessibility factor, showing that the consumers had a low satisfaction compared to the significance of cafe's location.

A modified Importance-Satisfaction analysis using Kano's model (Kano 모델을 이용한 수정된 중요도-만족도 분석)

  • Song, Hae-Geun
    • Journal of the Korea Safety Management & Science
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    • v.15 no.1
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    • pp.241-248
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    • 2013
  • Importance-Performance Analysis(IPA) is a well-known methodology to find the area for improvement. However, the IPA uses different strategies depending on an attribute falls in either 'Concentrate', 'Keep up', 'Possible overkill', or Low priority' quadrant. Problems can occur when attributes locate near the demarcation lines. To solve this problem of IPA, I suggest a modified importance-satisfaction analysis which integrates the Slack(1994)'s diagonal approach and Kano's ASC(Jang et al., 2012) into Yang(2003)'s Importance-Satisfaction model. For this, I investigated 21 smartphone's quality attributes, which adopted from Song and Park(2012)'s study, and conducted a survey of 280 university students for the results of Kano' model and the importance and satisfaction of the quality attributes. The results show that the proposed model enables the business managers to prioritize the quality attributes for improvement through the interpretation on the continuous diagonal line using the Kano's questionnaire only, without acquiring any additional survey for importance of attributes. Accordingly, it is expected that the newly proposed method will diminish the limitation of the existing IPA. In addition, to test the validity of the ASC, this study conducts a comparative analysis between the Kano's ASC and Tontini(2007)'s method to determine the relative importance of quality attributes.

Importance and Satisfaction Analysis of Consumers Who Prefer Home Meal Replacement Using Local Foods by Product Types (국내산 식재료를 활용한 가정간편식을 선호하는 소비자의 선택속성에 대한 제품 유형별 중요도와 만족도 분석)

  • Shin, Yulee;Lee, Hojin
    • The Korean Journal of Food And Nutrition
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    • v.34 no.6
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    • pp.650-661
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    • 2021
  • The purpose of this study was to compare and analyze the importance and satisfaction of consumer selective attributes by home meal replacement (HMR) types using local ingredients. This study was conducted from December 4 to December 8, 2020. A total of 380 responses organized according to preferred types of HMR (100 for Ready to Eat (RTE), 92 for Ready to Heat (RTH), 88 for Ready to Cook (RTC), 100 for Ready to Prepared (RTP) were used for the final analysis. Statistical analysis was conducted by descriptive analysis, paired t-test, and importance-satisfaction analysis by HMR type. Findings of this study showed significant differences in consumer selective attributes by HMR type. RTE and RTC need to improve quality while RTH needs to improve quality and packaging. Notable selective attributes were quality, packaging, and information. They were located in different quadrants of each HMR type. All other attributes appeared in the same quadrant. Further research is needed to determine differences in quality, packaging, and information for each HMR type. Results of this study provide basic data for developing products and marketing strategies for each type of HMR products using local ingredients.

A Study on Prioritization of Urban Forest Composition Using Needs Analysis - Targeting Paju Heyri Village

  • Kang, Byong-Rho;Koo, Ja-Houng;Kim, Hyoung-Tae;Woo, Jong-Choon
    • Journal of Forest and Environmental Science
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    • v.34 no.1
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    • pp.87-94
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    • 2018
  • This study proposes a strategy for the creation and management of urban forests in Paju Heyri art village. Urban forest composition attributes (4 categories and 16 items) were extracted and the questionnaire was asked to the level and the current level for tourists, local residents and workers in Paju Heyri art village. And the priority order for the creation of urban forests was derived through the difference between the present level (performance) and the required level (importance) and the requirements analysis procedure. In this study, the priorities of each item of urban forest formation attributes were determined. The t-test alone had limitations, so we calculated the Borich needs which were not covered by the existing Importance - Performance Analysis (IPA). We used the Locus for Focus Model, which is a method for visually confirming the difference between the current level and the required value for the required level in the 4-quadrant coordinate plane. The results of this study show that the seven priorities can be used as a useful tool for the formulation of urban forests and operational strategies and can be a basic research for the activation of urban forests in the future.

An Improvement of Evaluation Items for a Subjective Workload Assessment in Nuclear Power Plants (원자력발전소의 주관적 업무량 평가를 위한 평가 항목 개선)

  • Park, Jae-kyu;Lee, Yong-Hee
    • Journal of the Ergonomics Society of Korea
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    • v.29 no.4
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    • pp.687-691
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    • 2010
  • Workload assessment is one of the important elements of the human factors evaluation for the nuclear power plants in operation. This paper describes a further study upon the additional elements of the workload which elements should be considered in the subjective workload assessment. We have tried to predict the burden of the work and to improve the work through a comparison of the objective workload and the subjective workload in the previous studies in nuclear power plants. However, there is a restriction to perform a precise assessment because of the limitations of the method itself. The objective workload assessment is performed by relative comparison using the quadrant analysis with objective workload and subjective workload because there were no clear criteria of objective workload assessment. And the subjective workload assessment is performed by NASA-TLX (NASA Task Load Index) which includes six evaluation dimensions of subjective workload. NASA-TLX is difficult to grasp the other aspects that could influence on the subjective workload because the analysis relies on predetermined assessment items. We conduct a factor analysis between the factors that affect the workload and the assessment adopted from ISO 10075 and NASA-TLX. At the same time, this study suggests other evaluation elements which can be added for subjective workload assessment except for evaluation elements of NASA-TLX.

Ground Deformation Evaluation during Vertical Shaft Construction through Digital Image Analysis

  • Woo, Sang-Kyun;Woo, Sang Inn;Kim, Joonyoung;Chu, Inyeop
    • KEPCO Journal on Electric Power and Energy
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    • v.7 no.2
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    • pp.285-293
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    • 2021
  • The construction of underground structures such as power supply lines, communication lines, utility tunnels has significantly increased worldwide for improving urban aesthetics ensuring citizen safety, and efficient use of underground space. Those underground structures are usually constructed along with vertical cylindrical shafts to facilitate their construction and maintenance. When constructing a vertical shaft through the open-cut method, the walls are mostly designed to be flexible, allowing a certain level of displacement. The earth pressure applied to the flexible walls acts as an external force and its accurate estimation is essential for reasonable and economical structure design. The earth pressure applied to the flexible wall is closely interrelated to the displacement of the surrounding ground. This study simulated stepwise excavation for constructing a cylindrical vertical shaft through a centrifugal model experiment. One quadrant of the axisymmetric vertical shaft and the ground were modeled, and ground excavation was simulated by shrinking the vertical shaft. The deformation occurring on the entire ground during the excavation was continuously evaluated through digital image analysis. The digital image analysis evaluated complex ground deformation which varied with wall displacement, distance from the wall, and ground depth. When the ground deformation data accumulate through the method used in this study, they can be used for developing shaft wall models in future for analyzing the earth pressure acting on them.

Deceasing Trend of Summertime TC Frequency in Japan (여름철 일본에 영향을 주는 태풍빈도의 감소추세)

  • Choi, Jae-Won;Park, Ki-Jun;Lee, Kyungmi;Kim, Jeoung-Yun;Kim, Baek-Jo
    • Journal of Environmental Science International
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    • v.24 no.7
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    • pp.851-864
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    • 2015
  • This study analyzed the climate regime shift using statistical change-point analysis on the time-series tropical cyclone (TC) frequency that affected Japan in July to September. The result showed that there was a significant change in 1995 and since then, it showed a trend of rapidly decreasing frequency. To determine the reason for this, differences between 1995 to 2012 (9512) period and 1978 to 1994 (7894) period were analayzed. First, regarding TC genesis, TCs during the 9512 period showed a characteristic of genesis from the southeast quadrant of the tropical and subtropical western North Pacific and TCs during the 7894 period showed their genesis from the northwest quadrant. Regarding a TC track, TCs in the 7894 period had a strong trend of moving from the far east sea of the Philippines via the East China Sea to the mid-latitude region in East Asia while TCs in the 9512 period showed a trend of moving from the Philippines toward the southern part of China westward. Thus, TC intensity in the 7894 period, which can absorb sufficient energy from the sea as they moved a long distance over the sea, was stronger than that of 9512. Large-scale environments were analyzed to determine the cause of such difference in TC activity occurred between two periods. During the 9512 period, anomalous cold and dry anticyclones were developed strongly in the East Asia continent. As a result, Korea and Japan were affected by the anomalous northerlies thereby preventing TCs in this period from moving toward the mid-latitude region in East Asia. Instead, anomalous easterlies (anomalous trade wind) were developed in the tropical western Pacific so that a high passage frequency from the Philippine to the south China region along the anomalous steering flows was revealed. The characteristics of the anomalous cold and dry anticyclone developed in the East Asia continent were also confirmed by the analysis of air temperature, relative humidity and sensible heat net flux showing that most regions in East Asia had negative values.

Importance-Performance Analysis of Case Management Factors on Psychiatric Rehabilitation Centers in Seoul (정신재활시설 사례관리 활동에 대한 중요도-수행도 분석: 서울지역 정신재활시설을 중심으로)

  • Seo, Jonggeun;Lee, Seungyeon;Park, Hyejin;Sohn, Jeehoon;Min, Soyoung
    • 재활복지
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    • v.22 no.1
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    • pp.51-86
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    • 2018
  • The study was conducted to examine the characteristics of case management in psychiatric rehabilitation facilities. The purpose of this study is to analyze the importance and performance of case management activities, and 114 cases managers in the psychiatric rehabilitation facilities in Seoul participated in the study. The study analysed the importance and performance of each case management through IPA and Paired T-test. As a result of the study, Assessment stage showed the highest performance and importance, and the performance was conducted as much as the importance. Except assessment, performance in all stages were significant lower than the importance. IPA analysis showed that most case management activities belonged to the quadrant I(high importance-high performance) and the quadrant III (low importance-low performance), but the T-test analysis showed lower performance than importance. Participation of Service users and Cooperation of community resource were lower than those of importance. Participation of Service users showed high importance and performance, but performance was relatively lower than importance. On the other hand, cooperation of community resource was low in overall importance and performance, moreover, performance was very low. It is considered that various efforts should be made to activate them.

Crossplot Interpretation of Electrical Resistivity and Seismic Velocity Values for Mapping Weak Zones in Levees (제방의 취약구간 파악을 위한 전기비저항과 탄성파속도의 교차출력 해석)

  • Cho, Kyoung-Seo;Kim, Jeong-In;Kim, Jong-Woo;Kim, Ji-Soo
    • The Journal of Engineering Geology
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    • v.31 no.4
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    • pp.507-522
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    • 2021
  • Specific survey objectives often cannot be met using only one geophysical method, as each method's results are influenced by the specific physical properties of subsurface materials. In particular, areas susceptible to geological hazards require investigation using more than one method in order to reduce risks to life and property. Instead of analyzing the results from each method separately, this work develops a four-quadrant criterion for classifying areas of levees as safe or weak. The assessment is based on statistically determined thresholds of seismic velocity (P-wave velocity from seismic refraction and S-wave velocity from multichannel analysis of surface waves) and electrical resistivity. Thresholds are determined by subtracting the standard deviation from the mean during performance testing of this correlation technique applied to model data of four horizontal and inclined fracture zones. Compared with results from the crossplot of resistivity and P-wave velocity, crossplot analysis using resistivity and S-wave velocity data provides more reliable information on the soil type, ground stiffness, and lithological characteristics of the levee system. A loose and sandy zone (represented by low S-wave velocity and high resistivity) falling within the second quadrant is interpreted to be a weak zone. This interpretation is well supported by the N values from standard penetrating test for the central core.

Experimental Analysis of Effect of Unsteadiness of Horseshoe Vortex on Local Pier Scour (국부교각세굴에서 마제형와의 부정류적 특성에 관한 실험적 해석)

  • Lee, Seung Oh;Kim, Hyung-Jun;Cho, Yong-Sik
    • KSCE Journal of Civil and Environmental Engineering Research
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    • v.28 no.2B
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    • pp.169-175
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    • 2008
  • The clear-water scour experiments were conducted to shed light on the unsteadiness of the horseshoe vortex around a bridge pier since the fluctuations of velocity components and unsteadiness of the horseshoe vortex can be considered as one of the main factors on local scour. The characteristics of the flow speed and turbulence around a bridge pier was examined using an Acoustic Doppler Velocimeter (ADV) and the flow visualization with kaolin clay particles upstream of a bridge pier. The outcomes of this study on the turbulence characteristics related with scour mechanism were presented with the quadrant analysis, the integral time scales, and the bed shear stresses before and after scouring, respectively. The bed shear stress before scouring was approximately quadruple times higher than that of the equilibriums state. It implies that the unsteadiness of the horseshoe vortex would play a significant role in the initial development of scour depth. Therefore, the bimodal distribution of flow velocity was identified as one of the mechanical properties of the horseshoe vortex and the unsteadiness of horseshoe vortex can be one of the major characteristics to understand the flow sturucture and local pier scour.