• Title/Summary/Keyword: public engagement

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Metaverse for Marketing in the Public Sector: Implications on Citizen Relationship Management

  • Yooncheong CHO
    • Korean Journal of Artificial Intelligence
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    • v.11 no.2
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    • pp.29-38
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    • 2023
  • The purpose of this study is to explore how citizens perceive application of the metaverse platforms for city marketing and investigate factors that affect overall attitude for citizen relationship management in the public sector. In particular, this study investigates the following: i) how factors including perceived city brand value, public service, emotional value, experience, personalization, economic value, social value, and cultural value on overall attitude and ii) how overall attitude affects intention to use of metaverse for the public sector and citizen satisfaction. This study conducted an online survey with the assistance of a well-known research firm. This study applied factor, ANOVA, and regression analysis to test hypotheses. The results found that effects of perceived city brand value, emotional value, information, economic value, social value, and cultural value on overall attitude toward metaverse application for the public sector showed significance. The results provide managerial and policy implications for the public sector on how to apply metaverse to provide public services and enhance engagement with citizens. The results also provide implications which aspects should be considered to enhance citizen relationship management and to build the better city brand value by applying metaverse.

The relationship between public acceptance of nuclear power generation and spent nuclear fuel reuse: Implications for promotion of spent nuclear fuel reuse and public engagement

  • Roh, Seungkook;Kim, Dongwook
    • Nuclear Engineering and Technology
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    • v.54 no.6
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    • pp.2062-2066
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    • 2022
  • Nuclear energy sources are indispensable in cost effectively achieving carbon neutral economy, where public opinion is critical to adoption as the consequences of nuclear accident can be catastrophic. In this context, discussion on spent nuclear fuel is a prerequisite to expanding nuclear energy, as it leads to the issue of radioactive waste disposal. Given the dearth of study on spent nuclear fuel public acceptance, we use text mining and big data analysis on the news article and public comments data on Naver news portal to identify the Korean public opinion on spent nuclear fuel. We identify that the Korean public is more interested in the nuclear energy policy than spent nuclear fuel itself and that the alternative energy sources affect the position towards spent nuclear fuel. We recommend relating spent nuclear fuel issue with nuclear energy policy and environmental issues of alternative energy sources to further promote spent nuclear fuel.

Realism Cues and Memory in Computer Games : Effects of Violence Cues on Arousal, Engagement, and Memory (폭력성게임 내에서의 사실적 묘사 방식이 사용자 각성(arousal)과 현존감(presence) 및 기억(memory)에 미치는 영향에 관한 연구)

  • Jeong, Eui-Jun;Biocca, Frank A.;Kim, Min-Kyu
    • Journal of Korea Game Society
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    • v.11 no.4
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    • pp.127-142
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    • 2011
  • This study examined if realistic cues of violence - blood color (red), sound cues (screams of pain), and perspective (first-person) - influence user arousal, feeling of presence, and their memory for the game events and positions with personal experience of games. The relationship between arousal and presence was also analyzed with their effects on memory in a 3D modified shooter game (CounterStrike). Results indicated that both realism cues of violence increased the player's arousal regardless of the user's level of game experience, and the arousal had a significant relationship with engagement by affecting presence strongly. Especially, engagement (a sub-factor of presence) was stronger than other variables in explaining the memory effect, and it mediated the effect between arousal and memory. However, the first-person perspective did not show any significant effect on arousal, and had a negative effect on engagement.

The Effect of Digital Signage and Smart Media Convergence on Memory and Attitude According to the Level of Engagement and Interactivity (디지털 사이니지와 스마트 미디어 융합이 인게이지먼트와 상호작용성 수준에 따라 기억과 태도에 미치는 영향)

  • Han, Kwang-Seok
    • Journal of the Korea Convergence Society
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    • v.8 no.6
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    • pp.1-7
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    • 2017
  • This study examined how the memory effect and the brand attitude effect differ according to the interaction (high / low) and the involvement (high / low) of digital signage. The two-way MANOVA analysis using SPSS 18 was used for the empirical analysis. The results of this study are as follows: First, GRM is recalled if the level of interactivity and inffence of digital signage is low, but if both conditions are high, ARM recalls. Second, if the interaction of digital signage is low and the level of engagement is high, a lot of memory information is formed that forms the overall attitude of the product. In addition, even though the interaction level is high and the engagement is low, the attitude cognitive response through the overall evaluation is formed rather than the attribute information. Third, brand attitude was positive when interactivity level was high and engagement level was high.

The Effect of Presence and Engagement in HMD(Head Mounted Display) Virtual Reality Advertising on Attitude and Memory (HMD(Head Mounted Display) 가상현실 광고가 현존감과 인게이지먼트 수준에 따라 태도와 기억에 미치는 효과)

  • Han, Kwang-Seok;Cho, Jae-Hyun
    • Journal of the Korea Convergence Society
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    • v.10 no.6
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    • pp.139-146
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    • 2019
  • In this study, we examined how consumers who experience HMD virtual reality advertising differ in their ad attitudes and memory effects according to Presence (cognitive presence, emotional presence, media presence) and engagement level. Particularly, in the case of memory effect, the information that the user memorizes through the advertising is divided into "Attribute-Related Memory (ARM)" and "Global-Related Memory (GRM)" Respectively. First, the attitudes toward HMD based virtual reality ads are positive regardless of the type of presence. Second, in the virtual reality advertising, if the level of engagement is low, ARM that memorizes the information of the product attribute is increased, whereas if the level of engagement is high, the GRM which is the memory of the attitude-based evaluation information about the product is increased appear. Third, if cognitive presence and media presence are low, then ARM is more memorable than GRM.

The Effect of Transformational Leadership's Sub-factors on Innovative Behavior :The Mediating Effect of Job Engagement (변혁적 리더십의 하위요인이 혁신행동에 미치는 영향에 관한 연구 : 직무열의의 매개효과를 중심으로)

  • Sim, Wan-Jun;Jang, Eun-Hye;Noh, Kyoung-Soo
    • Journal of Convergence for Information Technology
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    • v.9 no.5
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    • pp.104-116
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    • 2019
  • Transformational leadership(TL) is an effective job resource that can lead to innovative behavior. The new concern is to identify the mechanisms by which innovative behaviors persist, taking into account factors such as mediator. Therefore, this study intends to identify the mediating role of job engagement in the relationship between sub-factors of TL and innovative behavior. We conducted a questionnaire survey of 671 employees who are highly related to innovative behavior in public, private firms and utilized a structural equation analysis, mediation analysis to verify hypotheses based on previous studies. As a result, charisma and intellectual stimulation, which are sub-factors of TL were proved to influence innovative behavior through job engagement. The results of this study imply that companies need to utilize the measurement tool of job engagement and select leader with charisma and intellectual stimulation to sustain innovative behavior.

South-South Collaborations: A Policy Recommendation Model for Sustainable Win-Win Infrastructure Partnerships Based on Sino - Ghana and Nigeria Case.

  • Eshun, Bridget Tawiah Badu;Chan, Albert P.C.;Oteng, Daniel;Antwi-Afari, Maxwell Fordjour
    • International conference on construction engineering and project management
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    • 2022.06a
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    • pp.33-41
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    • 2022
  • Infrastructure procurement has been a major engagement route between China and Africa. This contributes immensely to the gradual infrastructure development seen on the continent. However, maturing discourse purports that these infrastructure collaborations lack intentionality in the continuous development of strategic guidelines and policies for effective implementation despite their uniqueness and criticality. This study proposes that an efficient approach to policy recommendations is through the political and economic analysis (PEA) of these partnerships using public-private partnership (PPP) optics. Unquestionably, these partnerships are representative of the concept of diplomatic transnational public-private partnership (DT-PPP) where infrastructure is procured through the collaboration of public (African governments) and private sector (Chinese state-owned corporations) who provide the managerial, financial, and technical resources for the project implementation. Given the quest for sustainable win-win, this study identifies strategies towards the realization of win-win in the implementation (i.e enablers of win-win) such that fairness and co-benefit, as well as interests, will be achieved. Thus, based on the PEA framework, case scenarios from Ghana and Nigeria using expert interviews identify the criticalities and best practices for the realization of these enablers at the development phase. Findings indicate more effort is required of the public sector (African host countries) in terms of people, structure/institutions, and the implementation processes. Recommendations include improvement of environmental management structures, contract administration procedures, external stakeholders/local community engagement mechanisms, knowledge and technology transfer procedures, and sector-based project operation and maintenance culture and systems. Additionally, actors must have emotional intelligence, good problem-solving abilities, and overall ensure cordial relationships for continued bilateral cooperation.

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Formation of Anti-Corruption Consciousness of Citizens as a Direction of Interaction of Public Authorities and Institutions of Civil Society

  • Shpak, Yurii;Bandura, Ivan;Primush, Roman;Dokalenko, Varvara;Abdullayev, Vagif
    • International Journal of Computer Science & Network Security
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    • v.22 no.3
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    • pp.17-22
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    • 2022
  • This article defines the process of formation of anti-corruption consciousness as one of the areas of interaction between public authorities and civil society institutions. It is concluded that the implementation of the state anti-corruption policy in Ukraine may be more promising if the institutions of civil society are actively involved. The degree of citizen engagement can be increased by increasing social trust, as well as by increasing the level of political and legal education and culture. Particular attention should be paid to the organization of public control and monitoring of the activities of public authorities, impartial coverage of information on the fight against corruption in the media, as well as the joint conduct of an information and educational campaign and the promotion of the formation of anti-corruption consciousness among a large number of citizens.

A Study on the 'Principle-Policy Puzzle' in the Public Opinion of the 'Engagement Policy' (김대중 정부의 통일정책에 대한 여론의 이중성: 원칙과 정책에 대한 의견의 괴리)

  • Rhee, June-Woong
    • Korean journal of communication and information
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    • v.26
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    • pp.291-326
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    • 2004
  • This study explores the process within which whereas the majority of Korean people agree on the principle of the unification policy, the opinions about the concrete policy alternatives related to the principle do not converge. To account for this phenomenon, a.k.a. 'the principle-policy puzzle in public opinion', this study constructs and tests a covariance structural model with the explanatory variables such as political knowledge, political ideology, authoritarian personality, social distance, and the evaluation of the president. In addition, the interaction effects of the interpretive frames regarding the unification policy and political knowledge along with the main effects of socio-demographic variables are tested to explain the degree to which people show the gap between the agreements on the unification principle and policy alternatives. A sample of 600 Seoul people are recruited to provide the data for the analysis of structural equation modeling. Ie was found that the proposed model receives empirical supports from the data. In particular, political knowledge and authoritarian personality play key roles in accounting for the complex process of public opinion in the 'principle-policy puzzle'. The findings were discussed in terms of the representations of the Engagement policy in the mass media and the public perception of them.

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새로운 측정 모델을 이용한 과학기술 국민이해 조사연구 - 문제 및 이슈와 연관짓기를 중심으로

  • 김학수;이정훈;홍혜현
    • Journal of Technology Innovation
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    • v.10 no.1
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    • pp.124-147
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    • 2002
  • The purpose of this study is to conceptualize PUST (Public understanding or science and technology) with a new theoretical perspective and to measure the Korean PUST through a national survey. Then, it suggests policy implications of improving the Korean public understanding of science and technology. Our new theoretical perspective is focused on an information receiver's one rather than an information provider's one. Thus, we concepualized PUST as a process of engagement: how a citizen becomes to be engaged to science or technology. It does not stress how hard s/he is pushed to learn science or technology. A national survey was done by a face-to-face interview method. About 1,200 adults were sampled from 18 or more years old population by a stratified area sampling method which had been used as a common and reliable one in South Korea. Each half of the total sample were for science or technology. The survey was conducted in September, 2001. We found that many Korean adults had positive but disproportionate impressions of science or technology that were related mostly to utilities for life such as computer, internet, car, refrigerator, television, etc. Most of them failed to continue to be engaged to sciences and technologies after first exposure to them through compulsory education. They were not able to relate sciences or technologies to solving individual or social salient problems. This study shows that PUST would be improved by our engagement to sciences or technologies through their relationship with social problems or issues.

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