• Title/Summary/Keyword: psychological variables

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The Effect of Emotional Labor on Stress Coping Style and Psychological Burnout among Call Center Employees

  • Bok, Mi-Jung
    • Journal of the Korea Society of Computer and Information
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    • v.21 no.4
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    • pp.97-106
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    • 2016
  • The aim of this study is to measure the degrees of emotional labor and to empirically analyze how emotional labor affects individual's stress coping style and psychological burnout. The results were as follows. First, the call center employees were actually experiencing emotional labor and it was shown that the deep acting was higher than the surface acting. Second, the degree of experiencing stress coping style and psychological burnout appeared differently depending on the socio-economic variables of the employee. Third, despite the differences in the direction, there is a correlation between emotional labor, stress coping style, and psychological burnout. Fourth, the characteristics of the employees and emotional labor clearly affected stress coping style and psychological burnout. Therefore, companies will have to provide various psychological treatments and training programs for call center employees, and a change in social awareness, where people take the service industry workers' kindness for granted, is required as well.

The Mother-role Burden and Psychological well-being in Mid-life Women (중년기 여성의 어머니역할 수행부담과 심리적 복지)

  • 진미정
    • Journal of the Korean Home Economics Association
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    • v.32 no.5
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    • pp.1-14
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    • 1994
  • This study was to identify variables which were related with middle aged women's identification of child mother-role burden and psychological well-being and to investigate the relationships of mother-role burden and psychological well-being in mid-life. The research data were collected from 578 who were 40-59 year old women in Seoul. The major findings were as follow; (1) the level of middle age women's identification of child was very high and the level of mother-role burden was moderate. the level of psychological well-being was slightly high. (2) Mid-life women's psychological well-being was related to education level income and job. (3) Identification of child was related to educational level having job and income. And mother-role burden was influenced only by education level. (4) Middle aged women's identification of child was positively related mother-role burden. Mother-role burden was negatively related to psychological well-being in mid-life. These findings represented middle aged mother in our society had considerable burden of child but their psychological well-being was not low. Possibly it is due to the fact mothers regard their burden of child as acceptable duty.

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A study on the positive psychological capital of adolescents: Focusing on parent-adolescent conversation time and open communication (청소년의 긍정심리자본에 관한 연구: 부모-자녀 대화시간과 개방적 의사소통을 중심으로)

  • Choi, Ara
    • Human Ecology Research
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    • v.59 no.3
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    • pp.287-296
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    • 2021
  • This study examined the influences of demographic variables, parent-adolescent conversation time, and open communication on the positive psychological capital of adolescents. The data were collected from 243 middle school students living in Gwangju from December 23, 2019, to January 3, 2020. Data were analyzed using correlation analysis, and hierarchical regression analysis. The results can be summarized as follows. First, with economic condition, academic achievement, parent-adolescent conversation time, and open communication, positive psychological capital showed significant difference statistically. Second, father-adolescent open communication best explained positive psychological capital, followed by academic achievement, and mother-adolescent open communication. The results highlight the important roles played by parent-adolescent open communication and academic achievement in improving adolescents'positive psychological capital. The study contributes to the literature by providing fundamental insights into adolescents'positive psychological capital.

Mediating Effect of Kindergarten Teachers' Psychological Burnout in the Relationship Between Their Grit and Teacher-Child Interactions

  • Gyeog Im Kim;Sang Lim Kim
    • International Journal of Advanced Culture Technology
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    • v.11 no.3
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    • pp.247-252
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    • 2023
  • The purpose of the study was to examine the mediating effect of kindergarten teachers' psychological burnout in the relationship between grit and teacher-child interactions. We conducted a cross-sectional study with 191 kindergarten teachers in South Korean. To measure the major variables, Grit scale [1], teacher-child interaction scale [2], and psychological burnout scale [3] were used. Hayes' PROCESS macro was used to test mediation effects of psychological burnout in the relationship between grit and teacher-child interactions. Indirect effects were tested using bootstrapped confidence intervals. As the results, kindergarten teachers' teacher-child interactions were found to have a significantly positive correlation with their grit but a significantly negative correlation with their psychological burnout. In addition, the relationship between grit and teacher-child interactions was mediated by psychological burnout.

Roles of Psychological Empowerment on Physical Therapist behaviors (심리적 임파워먼트가 물리치료사의 행동에 미치는 역할)

  • Ji, Sung Ho;Ji, Sung Min;Kang, Eun-Jung
    • Korea Journal of Hospital Management
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    • v.24 no.4
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    • pp.70-84
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    • 2019
  • Purposes: Despite a lot of prior studies on psychological empowerment on positive outcomes, the objectives of this paper were to examine the role of psychological empowerment on informal learning and the mediation role of informal learning between psychological empowerment and outcome variables focused upon physical therapists working in hospital industry. Methodology: Using survey methods, the data were collected from 198 physical therapists who have worked in Ulsan city and attended in annual meeting. Findings: Results showed that psychological empowerment predicted informal learning positively but differences in mediational mechanism. Specifically, the path between psychological empowerment and proactive behavior partially mediated but no mediating effect between psychological empowerment and helping behavior. This study identified the main role of psychological empowerment on informal learning, and it expands on positive functions of the concept to learning area in organizations. The other results help advanced understanding of differential mechanism through informal learning in the process between psychological empowerment and both outcomes. Practical Implications: The current study contributes to expend the area of prior findings on psychological empowerment to learning activities implemented by individual volunteer effort. For hospitals operating the teams of physical therapy, the significance for considering psychological empowerment is highlighted as for individual growth related to job and for change behavior in the individual level.

Economic Stress, Coping Strategy and Psychological Wellbeing for Elderly Households (노인가계의 경제적 스트레스, 대처행동 및 심리적 복지감)

  • Park, Hye-Sung;Kye, Sun-Ja
    • Journal of Family Resource Management and Policy Review
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    • v.12 no.2
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    • pp.57-72
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    • 2008
  • The propose of this study is to examine the economic stresses and coping strategies for elderly households depending on the variables of background, and to analyze the relations between these factors. Elderly households which satisfied the following criteria were recruited for participation: (a) reside in Seoul, or in the metropolitan area (b) live apart from their adult children after retirement and (c) ages over sixty. From September 20th, 2006 to November 30th, 2006, 296 were used for this research. First, the mean score of the economic stress level of elderly households was 2.87 out of 5, and the stress levels of income expenditure and asset debt were intermediate. The mean score of the economic coping strategy was 3.17 out of 5. In order to overcome economic stress, elderly households utilized reducing their expenditure, financial management, and re-employment. The level of elderly households' life satisfaction was 3.29 of 5 and the depression was 3.17 of 5. Second, there was a difference in accordance with the objective economic variables and the degree of the economic stress after the review of the variables of the elderly households and the coping strategy due to economic stress. The result shows that the households which had a low economic status and high economic stress from the objective viewpoint participated in more economic activities. Their reactions were to decrease the overall expenditure through reducing the expenditure rather than to manage the asset effectively through re-employment or to inaugurating a business. Third, I analyzed situational factors, economic stress, and economic coping strategy in order to compare relative contributors to psychological well-being through using regression. At the third phase in the process of analysis, the socio-psychological factors appeared to be significant factors contributing to psychological well-being. Regarding the stress caused by income expenditure increased, when elderly households were more concerned about reducing expenditure and re-employment, their feelings of depression increased.

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Effects of the Mental Health Promotion Program based on Positive Psychology for Adolescents with Problem Behavior (문제행동 청소년을 위한 긍정심리학 기반 정신건강증진 프로그램의 효과)

  • Hyun, Myung Sun;Yun, Mi-kyung;Jung, Sun-mi;Son, Jung-A;Park, Eunyoung
    • The Journal of Korean Academic Society of Nursing Education
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    • v.23 no.1
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    • pp.5-14
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    • 2017
  • Purpose: The purpose of this study was to examine the effects of the mental health promotion program based on Positive Psychology for adolescents with problem behavior. Methods: The study used a nonequivalent control group pretest-posttest design. Eligible participants were first grade students in two high schools in K Province. The inclusion criteria for the study were those with scores in the upper 15% on the Korean Youth Self-Report. A total of 74 participants were assigned to an 8-session program (n=38) or to a control (n=36) group. The outcome variables were psychological well-being, depression, and self-esteem. Results: There were no statistically significant differences in demographic variables or outcome variables, except self-esteem, between the two groups at the baseline. The experimental group had higher mean scores on psychological well-being and self-esteem and a lower mean score on depression. There were significant differences in psychological well-being (t=3.45, p=.001), self-esteem (F=5.45, p=.022), and depression (t=-2.80, p=.007) between the two groups. Conclusion: The mental health promotion program based on Positive Psychology was effective in decreasing depression as well as improving psychological well-being and self-esteem for adolescents with problem behavior. This study contributes to suggesting a framework for promoting mental health for high school students with problem behavior.

Exploring the Factors of Decision Making by the Psychological Power of Smartphone (스마트폰의 심리적 파워에 의한 의사결정 요인 탐색)

  • Park, So-young;Kim, Mincheol
    • Journal of Digital Convergence
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    • v.17 no.8
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    • pp.197-204
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    • 2019
  • The purpose of this study was to explore factors that influence decision making for smartphone users. This study sets intimacy, personal connection, use & dependence, familiarity and expertise, efficacy and effectance, self-identity, and control as independent variables and sets decision making as dependent variables. In this study, 200 smartphone users were collected and analyzed through questionnaires, and Smartpls 3.0 was used to understand the impact between variables. Five of the six factors that affected smartphone users' psychological strength were analyzed to have affected their decision-making. In addition, we examined the relationship between psychological effects and use period as a control variable. The results of this study can be used as a basis for the consumer behavior of smartphone devices in the development of smartphone devices.

An Exploratory Study of Psychological and Biosocial Variables Based in the Latent Profile Analysis of Temperament and Character among College Student (대학생의 기질 및 성격 잠재 프로파일에 따른 심리 및 생물사회적 변인의 탐색적 연구)

  • Jeong, Su Dong;Lee, Soo Jin
    • The Journal of the Korea Contents Association
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    • v.22 no.3
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    • pp.165-178
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    • 2022
  • In this study, to explore the psychological and biosocial characteristics of the temperament and character's latent profile group, first, the latent group was identified with the seven variables of the Temperament and Character Inventory(TCI), and second, the difference between the psychological and biosocial characteristics of three identified latent groups. A total of 287 university students participated, and the latent groups was identified through latent profile analysis, a human-centeted statistical method, using Cloninger's TCI, Cognitive Emotion Regulation Questionnaire(CERQ), Positive Affect and Negative Affect Schedule(PANAS), Composite Scale of Moriningness(CSM), Pittsburgh Sleep Qulity Index(PSQI), and Satisfaction With Life Scale(SWLS). As result, first, three latent groups were identified through latent profile analysis using the seven variables of TCI. second, significant differences were identified in CERQ, PANAS, which are psychological variables, CSM, PSQI, and SWLS, which are biosocial variables among the latent groups. In conclusion, the importance of Self-Directedness(SD), a character factor that can be developed rather than Harm-Avoidance(HA), a temperament factor from nature, was confirmed. And the necessity of follow-up studies on psychological and biosocial variables for adaptive and mature personality was discussed.

Employed mothers' psychological well-being (취업모의 심리적 안녕 -긍정적 정서와 생활 만족도를 중심으로-)

  • 이희정
    • Journal of the Korean Home Economics Association
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    • v.33 no.6
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    • pp.25-41
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    • 1995
  • The purpose of this study was to investigate employed mothers' psychological well-being, focused on positive affect and life satisfaction. the subjects were 189 fulltime employed mothers who had preschool children living in Seoul. The major findings were as follows : 1) Marital satisfaction and job satisfaction of employed mothers were positively related to their positive affect and life satisfaction. 2) the amount of social support was not related to psychological well-being, But, the more satisfied with social support employed mothers have received, the more frequently they felt positive affect and the more satisfied with their lives. 3) The variables which explained the variances of positive affect dimension were marital satisfaction, job satisfaction and the age of employed mothers and the variables explaining the variances of life satisfaction dimension were marital satisfaction, the extent of husbands' sharing in child care and job satisfaction.

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