• Title/Summary/Keyword: product warranty

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Burn-in Considering a Trade-Off of Yield and Reliability (수율과 신뢰도의 상충효과를 고려한 번인)

  • Kim, Kyung-Mee
    • IE interfaces
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    • v.20 no.1
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    • pp.87-93
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    • 2007
  • Burn-in is an engineering method for screening out products containing reliability defects which would cause early failures in field operation. Previously, various burn-in models have been proposed mainly focused on the trade-off of shop repair cost and warranty cost ignoring manufacturing yield. From the view point of a manufacturer, however, burn-in decreases warranty cost at the expense of yield reduction. In this paper, we provide a general model quantifying a trade-off between product yield and reliability, in which any defect distribution from previous yield models can be used. A profit function is expressed in burn-in environments for determining an optimal burn-in time. Finally, the method is illustrated with gate oxide failures which is an important reliability concerns for VLSI CMOS circuits.

Quality, Product Quality, and Market Share Increase: A Perspective for Management Decisions

  • Ryu, Dongsu
    • International Journal of Reliability and Applications
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    • v.2 no.3
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    • pp.161-187
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    • 2001
  • Starting with the meaning of the word quality, diverse concepts connoted by the term are examined. Instead of a bathtub curve, the desirable shape of a failure rate covering the entire life of a good product, which might be called hockey-stick line, is introduced. From the hockey-stick line and the definition of reliability, two measurements are extracted. The terms reliability, failure rate, product life, and durability are explained. From the customer's standpoint, the concept of product quality is classified in five factors, according to related technology: performance, reliability, conformance to specifications, customer perception, and fundamentals advantage. The correlation of the five factors for a first-class product is discussed, Since the market share of a company is determined as the competition result of its product value, defined as product quality and price, the market share increase is derived mathematically from the increment of product value. The market share increase, $\Delta$S, can be calculated from the present market share, S, and the oriented relative value increment of new product, R, to the current product in the same company for the same market target: $\Delta$S : $\Delta$(1-S). R/(1+S.R). Finally, the importance of separating warranty cost from the profit equation for the durables is explained.

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A Study on the Strategies for Product Liability in the Food Service Industry (제조물 책임법(Product Liability)에 대한 외식업체의 대응방안)

  • Choi Sang-Cheol;Lee Sang-Mi
    • The Journal of the Korea Contents Association
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    • v.5 no.5
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    • pp.219-227
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    • 2005
  • This paper suggests to guideline food safety and economic gains in the restaurant business Industry. First, provide useful tools for easily understanding in the food safety and express warranty Second, manage all documents like sanitation report, claim report in related to the product liability as a precautions. Third, execute fast & proper action for consumer's demage. Fourth, organize positively brand image in the corporate. Fifth, implement useful tools in the product standard and qualification such as ISO9000, HACCP, and PLMS. Sixth. Support co-partner against product liability. Seventh, take a action early for product liability in the foodservice industry.

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Optimal Interval Censoring Design for Reliability Prediction of Electronic Packages (전자패키지 신뢰성 예측을 위한 최적 구간중도절단 시험 설계)

  • Kwon, Daeil;Shin, Insun
    • Journal of the Microelectronics and Packaging Society
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    • v.22 no.2
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    • pp.1-4
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    • 2015
  • Qualification includes all activities to demonstrate that a product meets and exceeds the reliability goals. Manufacturers need to spend time and resources for the qualification processes under the pressure of reducing time to market, as well as offering a competitive price. Failure to qualify a product could result in economic loss such as warranty and recall claims and the manufacturer could lose the reputation in the market. In order to provide valid and reliable qualification results, manufacturers are required to make extra effort based on the operational and environmental characteristics of the product. This paper discusses optimal interval censoring design for reliability prediction of electronic packages under limited time and resources. This design should provide more accurate assessment of package capability and thus deliver better reliability prediction.

Collaborative Product Development (실시간 협업 분산 설계)

  • 임현욱
    • Proceedings of the CALSEC Conference
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    • 2001.08a
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    • pp.577-590
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    • 2001
  • Designing Seal Windows System ㆍReduced (by a factor of at least 10) the time for evaluating each design alternative ㆍIncreased quality by 20% (measured as the number of errors that are caught before they propagate) ㆍFound and corrected errors prior to production with an estimated $1-2 million in annual savings in warranty costs ㆍCaptured the state of a design, particularly the parameters that were used to make decisions ㆍEliminated geographic and temporal obstacles ㆍDecreased wasted time caused by slow communication paths(omitted)

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Various kinds of data and reliability assessment (여러 가지 데이터와 신뢰성 평가)

  • Baik, Jai-Wook
    • Journal of Applied Reliability
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    • v.9 no.4
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    • pp.303-317
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    • 2009
  • There are a lot of different data in a company. Some of the data can be modified to produce valuable information on reliability. In this study different types of data that can be obtained in a company are reviewed. Reliability related data that can be taken throughout the life cycle of a product are also reviewed. Developing a method of gathering all of the pertinent data from the various sources and databases and pulling them into one central location is explained.

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Sensitivity Analysis of Burn-in Model considering Bimodal-Mixed Weibull Distribution under Free Warranty Policy (무료보증정책하에서 이봉-혼합 와이블 분포를 고려한 Burn-in 모형의 민감도 분석)

  • Song Suh-Ill;Jo Young-Chan;Park Hyun-Kyu;Shon Han-Deak
    • Proceedings of the Korean Society for Quality Management Conference
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    • 1998.11a
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    • pp.544-555
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    • 1998
  • Although the bimodal mixed weibull distribution is used to developing burn-in model widely, the failure times for a component or a system is often truncated at some time, T, due to the obsolescence in the electronics industry. In this paper, we will determine minimum total cost and burn-in time by using the bimodal mixed weibull distribution and the truncated bimodal mixed weibull distribution under the free warranty policy. The results of this study are summarized as follows. First, when products or system is not repairable, the width of the change of burn-in time can be larger by ${\beta}_1,\;{\beta}_2$ Second, if burn-in time become longer, it will be impossible to consider the bum-in in a long time, and in this case, the burn-in time should be shorten by the acceleration burn-in. Third, in case that opportunity loss cost or repair cost is exceed the warranty cost, or the total cost of considering burn-in is larger than that of not considering burn-in, it is not existed burn-in time which makes total cost to minimize. Forth, the shorter life-cycle of product, the more burn-in times will be decreased and the cost in considering burn-in will be increased

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Reliability analysis of warranty returns data (품질보증 반환 데이터의 신뢰성 분석)

  • Baik, Jaiwook;Jo, Jinnam
    • Journal of the Korean Data and Information Science Society
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    • v.25 no.4
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    • pp.893-901
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    • 2014
  • A certain number of products are sold each month and some of them are returned for repair. In this study both return rate and cumulative return rate are shown on the graph to show the general trend of how many products are returned as time goes by. Next this type of summary data can be considered as a conglomeration of both left and right censored data. So reliability analysis is attempted for this type of summary data. Lastly, left censored data can be traced to find the exact time period during which the product has been claimed. In that case the left censored data can be taken as failure data. So similar type of reliability analysis is attempted for the resulting right censored data.

Development of a Reliability Index using Design, Development and Production Information (설계, 개발 및 양산 정보를 활용한 신뢰성 지수 개발)

  • Kim, Sung Kyu;Park, Jung Won;Kim, Yong Soo
    • Journal of Korean Society for Quality Management
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    • v.43 no.3
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    • pp.373-382
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    • 2015
  • Purpose: In this paper, we developed a reliability index (RI) to efficiently compare reliability of products based on the design, development and production information such as reliability tests, quality, product life-cycle management. RI also can be applied to reliability prediction of a novel product as well as comparison evaluation among existing products. Methods: For evaluating RI, we proposed evaluation process which is composed of five steps. Target modules are selected based on warranty data and correlation analysis. Scores of selected target modules are calculated by scoring function. Finally, weights of RI model are determined by optimization method. Results: This paper presented an empirical analysis based on failure data of mobile devices. In this case study, we demonstrated that there is a direct correlation between evaluated RI and field failure probability of each product. Conclusion: We proposed the index for comprehensive and effective assessment of product reliability level. From the procedure of this study, we expected to be applied for reliability estimation of novel products and deduction of field failure-related factors.

Finding and Analysis of Defective Elements of an LED Streetlight Lamp Based on the Product Liability (PL에 근거한 LED 가로등의 결함 요소 발굴 및 분석)

  • Kim, Hyang-Kon;Choi, Chung-Seog
    • The Transactions of the Korean Institute of Electrical Engineers P
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    • v.58 no.4
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    • pp.632-632
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    • 2009
  • The purpose of this study is to present the range of defects mentioned in the Product Liability (PL) and to establish an objective basis and grounds for the analysis of accidents expected to happen by analyzing and presenting the external flame pattern and electrical characteristics of an LED streetlight lamp, a new lighting lamp. From the analysis of the cross-section of a cable carbonized by an external flame, it was observed that the wire's strand and insulation material had solidly adhered, and that greater voids were formed at the surface than at the center. Irregular carbide lumps were formed in the globe directly exposed to the flame, and the globe carbonized by the indirect flame showed characteristics that they had melted and flowed downward. It was found that the forward and backward resistances of the normal LED were approximately 1.74 [$M{\Omega}$] and 140 [$M{\Omega}$], respectively. The lamp burnt by the strong flame exhibited infinite forward and backward resistances and the LED did not emit light. The carbonized LED lamp was gray and exhibited fine delaminations. According to the Product Liability, a product defect signifies a simple product defect. Most of the defects were caused by the lack of stability, and the defect of the product itself occurred during the design and manufacture. The defects in warnings and markings include an insufficiency of handling manuals and warnings, expressive warranty violations, defective markings, etc. In order to prevent an accident resulting from a product, it is necessary to prepare safety warnings and documentation, establish clear-cut lines of liabilities, and subscribe insurances. However, it could be seen that important factors against the Product Liability were product improvement, response to compensation requests and law suits, credit restoration, etc.