• 품질경영학회지
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• 제33권3호
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• pp.41-46
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• 2005

The production, processing, sale and service of food materials are not subject to attainment via a single country. In accordance with internationalization of the world, issues related to food safety have emerged as critical international concerns and they are closely associated with the health and interest of domestic consumers, producers, manufacturers, and distributors. As a third party certification standards, ISO 22000 is in progress International Organization for Standardization(ISO) and the Draft International Standard(DIS) has already been presented on December 2004. The purpose of this study is to analyze the international standards, guidelines and legislation in regard of Food Safety Management System(FSMS) including ISO 9001, Hazard Analysis Critical Control Point(HACCP) and Product Liability(PL) so as to present Korean-model Food Safety Management System requirements and system establishment model.

• Industrial Engineering and Management Systems
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• 제10권1호
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• pp.1-6
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• 2011

This paper describes the issue of batch scheduling.In food production, the lead-time from produc-tion to sale should be decreased becausefreshness of the product is important. Products are shipped at diverse times depending on a demand of sellers, because the types of sellers has become diversified such as super-markets, convenience stores and etc. production of quantity demanded must be completed by time to ship it then. The authors consider a problem with due-dates constraints and construct the algorithm to find the opti-mal schedule that satisfy the due-dates constraint, batch size constraint, inventory time constraint and mini-mize total flow time.

• 한국의류학회지
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• 제19권1호
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• pp.149-160
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• 1995

Consumer satisfaction and dissatisfaction is a important concept which composes the quality of life. It is especially important for fashion marketers to know the content of consumer dissatisfaction, because they can eliminate or minimize the sources of dissatisfaction to promote marketing efforts. The purpose of the study is to find out the content of dissatisfaction that consumers experience in buying process, and to see if the content of dissatisfaction differ according to consumers' buying practices and consumer charateristics. A questionaire was developed to measure consumer dissatisfaction, clothing buying behavior, clothing involvement and demographic characteristics. The questionaire was administered to 469 female adults during the spring of 1994. Social wear was selected as a clothing item for this study. The results of the study were as follows; 1. Consumer dissatisfaction in clothing buying process was analyzed into seven factors, such as sales personnel, quality and size, information and service, buying decision, product variety, shopping environment, and discounts sale. 2. According to consumers' clothing buying behavior, clothing involvement and demo- graphic characteristics, there were significant difference in consumer dissatisfaction.

• Journal of Dairy Science and Biotechnology
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• 제19권1호
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• pp.30-38
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• 2001

The most important task in Korean dairy industry is to keep the seasonal and annual balance of raw milk supply and demand. Too much surplus milk supply which causes dumping sale of market milk makes dairy industries get in trouble of management, and eventually affects to farmers and consumers economically. As balancing of supply and demand is so important in the fee economic market system, the adaption of the quota system of milk production and seasonal price differentiation has been recommended very often as a method of controlling the milk supply and demand. However, this recommendation did not go through successfully due to the strong objection of dairy farmers. Recently, the voice of consumer's requirement for safer and more hygienic, and high protein, low fat level dairy product is getting stronger. By knowledge of this kind changes, quality improvement in nutrients and hygiene is the most positive way to expand the volume of milk consumption. To meet the consumer's demand, therefore, it is necessary to revise the level of milk fat content and the hygienic grading system for the payment system of raw milk.

• 산업경영시스템학회지
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• 제25권3호
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• pp.78-84
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• 2002

This research is basically deals with an inventory distribution system with several regional sides branches. Under the continuous review policy, each sales branch places an order to its supplier whenever on hand plus on order inventory falls on the order point, and the order quantity is received after elapsing a certain lead time. This research first shows the method how to apply the product with low lever of demand into the continuous review policy. For the application, we use an order level as the maximum level of inventory during an order cycle. Also we analyze the lost sales case as a customer behavior. Further we use variable demands and variable lead times for more realistic situation. Based on the above circumstances, the research mainly discusses those methods to decide the optimal order level, order point, and order quantity for each sales branch which guarantees the system wide goal level of service, while keeping the minimum level of the system wide total inventory.

• 산업융합연구
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• 제3권1호
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• pp.55-77
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• 2005

Recently the environment which besieges distribution system is changing suddenly. With opening the distribution market together the advanced various nations new multinational discount stores are introduced and the competition from this market is growing in intensity. Like this change is raising the recognition of the enterprises against the strategy importance of the distribution channel. Consequently, from under competing which is deepened from the hazard where the discount point industry exists what, it will not be able to do the customer-oriented management which it sees. To lead a customer satisfaction finally and it is important to put out. As only low price standing sale it will not be able to create a competitive advantage and raising the quality also it is demanded with the diversification of product assortment together. It does a customer loyalty degree further firmly and compared to the long-range strategy is necessary.

• 무역상무연구
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• 제42권
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• pp.33-66
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• 2009

Common law makes a distinction between partial breach and material breach. Attempted definitions of material breach are notoriously unsatisfactory, and the concept of partial breach does not necessarily bear an inverse relationship to substantial performance. This study will review the basic structure of common law contract remedies together with how these remedies are reflected in UCC Article 2 for sale of goods contracts. The matter is complicated because availability of remedy depends on the seriousness of the breach, and the right to cure, and (for sale of goods) these in turn depend on whether the contract is an installment contract or a single performance contract. Common law jurisdictions relegate specific performance of contracts to a last place in the hierarchy of contract remedies. Common law lawyers should recognize that this is the result of historical accident and not the product of some kind of superior intellectual effort. Not only is the attitude of civil law systems toward specific performance quite different, but for international sales contracts in developing nations, a remedy system based on the notion that substitute contracts are readily available(and therefore damage remedies are appropriate) is unrealistic. English common law courts were largely restricted to remedies in the form of monetary damages. For that reason the primary contract remedy at common law has never been specific performance. Rather, common law courts have struggled to develop an appropriate measure of monetary damages for breach of contract. Today, specific performance is viewed as an equitable remedy rather than common law. In the United States the dual court system has been abolished by a merger of law and equity courts into a single court structure. However some historical distinction linger on. The most important is that jury trials are generally not available in actions that seek equitable relief. If a plaintiff seeks in personam relief, such as specific performance of a contract, the action will be viewed as equitable and there will be no entitlement to a jury. Further, equitable relief will be granted only in those situations where the plaintiff pleads and proves that the remedy at law is inadequate. The purpose of this study aims to analyze the remedy system of breach of contract of U.K. and U.S. in the international commercial transactions with criterion of commercial rationality.

• 경영과정보연구
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• 제29권3호
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• pp.23-50
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• 2010

본 연구는 제조업체의 파원원천에 나타난 영업정책을 이용하여 지역판매 대리점의 판매의지에 미치는 영향에 관한 연구로써 제조업체와 대리점 간의 상생을 위한 영업정책을 개발하기 위한 것이다. 지역판매 대리점 관점에서의 판매의지란 "제조업체와 지역소매점을 연결하는 유통경로 상에 있는 지역판매 대리점이 제조업체에 대한 신뢰를 바탕으로 제조업체가 공급하는 제품 또는 서비스에 대하여 지역 소매상에 팔고자 하는 일방적인 의지와 사업의 지속여부의 정도를 나타내는 것"을 말한다. 본 연구 결과, 대리점 경영자들은 판매의지가 높고, 월매출액이 높으며 직원이 많은 대리점일수록 그렇지 못한 다른 대리점보다 판매의지가 상대적으로 높게 나타나는 것을 알 수 있었다. 특히 파워원천별 영업정책을 이용한 각각의 가설 검증 결과는 첫째, 보상적 파워로써 점주 판촉물의 지원, 영업활동의 지원 등이 판매의지에 유의적인 영향을 나타났다. 둘째, 강권적 파워 중에서 마진폭 인하, 상대적인 마진폭, 여신한도의 축소 등이 불만의 요소로 작용하여 판매의지에 부(-)의 영향을 주는 것으로 나타나 가설이 부분적으로 채택되었다. 셋째, 준거적 파워로써 광고지원, 지역독점력 보장, 관련업계 선도자와 거래, 회사에 대한 신뢰 형성에 필요한 영업정책들이 가장 유의한 영향으로 나타났다. 넷째, 전문적 파워인 상품의 적기공급 지연, 본사 영업사원의 상품에 대한 지식 등이 판매의지에는 유의적인 영향관계가 있는 것으로 나타났다. 이는 대리점의 평균 영업연수가 3년 이상이 약 70%를 차지하고 있어 대리점의 영업스킬이 상당히 수준으로 일상적인 영업정책지원은 만족도와 판매의지에 영향을 주지 못하는 것으로 나타났다.

• 한국전자거래학회지
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• 제15권1호
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• pp.17-37
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• 2010

최근 온라인 상품검색기능을 제공하는 여러 사이트에서는 단순하게 특정상품을 검색하거나 신제품에 대한 소개 및 검색 기능뿐만 아니라 가격별 정렬, 제조사별 정렬, 출시일별 정렬 기능을 통해 상품을 판매하는 인터넷 쇼핑몰 사이트로의 연결기능과 함께 상품에 대한 주요 기능설명과 이용자들의 구매후기 등과 같은 다양한 서비스를 제공하고 있어, 온라인 쇼핑을 즐기는 소비자들에게 구매를 위한 준거점으로서 양질의 정보를 제공하고 있다. 본 연구는 온라인 상품 검색사이트에서 제공하는 이용후기의 역할을 살펴보고자 수행되었다. 이를 위해 온라인 상품검색사이트의 이용후기 특성으로 정보제공성과 유용성을 각각 설정하고, 온라인 상품검색사이트의 친숙성과 함께 사이트 신뢰, 만족, 충성도에 미치는 영향력 과정을 확인하기 위해 8개의 연구가설을 설정하였으며, 175명으로부터 자료를 수집, 이를 구조방정식 모형을 이용하여 검증하였다. 그 결과 친숙성과 이용후기의 정보제공성, 유용성 등이 사이트 신뢰, 만족을 경유하여 충성도에 유의적인 영향력을 미치고 있음을 확인하였다. 이를 통해 온라인 상품검색사이트 이용자의 충성도를 높이기 위해서는 사이트 친숙성을 높이는 전략, 제공되는 이용후기의 정보제공성을 높이고 유용성을 높이기 위한 운영전략의 마련이 필요하다 하겠다. 본 연구의 이러한 결과들이 향후 온라인 상품검색사이트를 운영하는 기업에게 많은 도움이 되었으면 한다.

• 한국유통학회지:유통연구
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• 제4권3호
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• pp.65-86
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• 2000

관계마케팅 파라다임에서 판매원은 단순히 판매뿐 아니라 고객에게 가치를 창조해 주고 장기적인 관계를 발전시키는 중요한 역할을 한다. 본 연구는 판매원에 대한 선행연구에서 다루어지지 않았던 소매상황에서 의류판매원의 평가속성을 파악하고, 이의 측정도구를 우리나라 상황에 맞게 개발하고, 그 속성의 중요도를 파악하는데 있다. 아울러 백화점 의류판매원 속성 평가에 영향을 미치는 소비자 변인으로 소비자 지식과 제품관여 및 인구통계적 특성의 영향을 살펴보았다. 백화점 의류판매원의 속성차원은 개별면접과 선행연구를 바탕으로 개발되었으며, 이를 백화점 고객을 대상으로 실증 조사하였다. 그 결과 우리나라 백화점 의류판매원의 평가속성은 서비스 마인드, 판매노력, 수수한 인상, 판매유도기술 및 제품지식의 5차원으로 밝혀졌다. 백화점 고객은 의류판매원의 서비스 마인드를 가장 중요시하였으며, 그 다음으로는 판매노력, 제품지식, 수수한 인상, 판매유도기술의 순으로 중요시하는 것으로 나타났다. 소비자 지식, 제품관여 및 인구통계적 변인은 소비자의 의류판매원 속성 지각에 부분적인 영향을 미치는 것으로 나타났다. 본 연구의 결과에 근거하여 학문적, 경영적인 시사점을 제시하였다.