• 정보처리학회논문지D
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• 제11D권2호
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• pp.435-442
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• 2004

기업이 시장 환경 변화에 빠르게 대응하기 위해서는 기업 업무 프로세스의 자동화가 필요하고 이러한 자동화를 위해서는 기업 응용 체계를 통합해야 한다. 기업 응용 체계를 통합하는 방법으로는 동기적 통합(Synchronous Integration) 방식과 비동기적 통합(Asynchronous Integration) 방식이 있으며 비동기적 통합 방식으로써 EAT(Enterprise Application Integration)와 Web Service는 기업 업무 프로세스를 통합할 수 있는 방법으로써 최근 대두되고 있는 방식 중에 하나이다. 비동기적 통합(Asynchronous Integration)방식을 이용하여 기업의 응용 프로그램들을 통합한 후에는 업무 프로세스의 처리 과정인 비즈니스 트랜잭션을 자동으로 처리하기 위한 트랜잭션 관리가 필요하게 된다. 이를 위해서2PC 프로토콜(2-Phase Commit Protocol)을 근간으로 한 비즈니스 트랜잭션 처리 모델들이 제안되고 있으나 기업 자원을 효율적으로 활용할 수 있는 데는 한계가 있다. 따라서 본 논문에서는 기업의 응용 프로그램들을 통합할 수 있는 환경으로써 EAI와 Web Service와 같은 유연한 결합(Loosely Coupled)의 분산 환경에서 기업 자원을 효율적으로 관리하면서 트랜잭션을 처리하기 위한 모델을 제안한다 이 방식은 2PC 프로토콜 방식을 보완하기 위하여 Classify Phase를 추가한 3PC 프로토콜(3-Phase Commit Protocol)방식으로서 유연한 결합 환경에서 트랜잭션을 효율적으로 관리하고 트랜잭션 처리 자원을 절약할 수 있도록 한 방식이다. 본 논문에서는 기존의 분산 트랜잭션 처리방식인 2PC 프로토콜 기반의 트랜잭션 처리 모델의 문제점을 제시하고 이를 해결하기 위한 방법을 제시함으로써 제안한 모델의 성능을 확인하였다.

• 한국경영과학회:학술대회논문집
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• 대한산업공학회/한국경영과학회 1996년도 춘계공동학술대회논문집; 공군사관학교, 청주; 26-27 Apr. 1996
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• pp.619-622
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• 1996

This paper presents the formal integration of process planning and shop floor control with Petri net formalism. Formal integration means that both planning and control problems can be modeled, interfaced, and transformed with the Petri net formalism. This integrated framework provides a systematic approach for rapidly developing a formal shop floor controller from process planning with respect to shop floor configuration.

• Asia pacific journal of information systems
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• 제6권2호
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• pp.19-52
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• 1996

It has been argued theoretically and empirically that the analysis of business processes requires the decomposition of an integrated system. However, in order to innovate a business process, cognitive integration activities that try to understand the decomposed features of the business process as an integrated system are essential. This research aims at 1) empirically investigating the cognitive process of integrating multiple diagrams while using object-oriented methodologies in process modeling ; 2) identifying a cognitive integration strategy that supports the successful comprehension of business processes with the use of multiple diagrams ; and 3) proposing guidelines for developing supporting tools for effective business process engineering by using object-oriented process modeling.

• 품질경영학회지
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• 제32권3호
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• pp.141-152
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• 2004

This study describes process and method to establish concurrent and/or sequential schedule planning for the system design process of the EIA632 standard. For this purpose, the study suggest Process and method that are context analysis of standard process, interface definition from activity decomposition, integration of related activities, and definition of concurrent and/or sequential work flow. The proposed process and method will contribute to minimize time loss that is emerged from activities iteration.

• 한국정밀공학회:학술대회논문집
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• 한국정밀공학회 1997년도 춘계학술대회 논문집
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• pp.445-449
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• 1997

In order to provide a manufacturing system with efficiency and flexibility to cope with the changes in shop floor status, the integration of process planning and operations scheduling is required. In this paper,an integrated system of process planning and operations scheduling based on the concept of process net model is presented. The process net model includes the alternative process plans. The integrated system is applied for prismatic parts.

• Korean Journal of Chemical Engineering
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• 제35권12호
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• pp.2336-2347
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• 2018

The azeotrope of methyl acetate methanol and water was isolated using extractive distillation with water as entrainer. The pressure-swing extractive distillation (PSED) process and vapor side-stream distillation column (VSDC) with the rectifier process were designed to separate the methyl acetate, methanol and water mixture. It was revealed that the VSDC with the rectifier process had a reduction in energy consumption than the PSED process. Four control schemes of the two process were investigated: Double temperature control scheme (CS1), $Q_R/F$ feedforward control of reboiler duty scheme for PESD (CS2), $Q_R/F$ feedback control scheme for VSDC (CS3), the feedback control scheme of sensitive plate temperature of side-drawing distillation column to dominate the compressor shaft speed (CS4). Feed flow and composition disturbance were used to evaluate the dynamic performance. As a result, CS4 is a preferable choice for separation of methyl acetate-methanol-water mixture. A control scheme combining the operating parameters of dynamic equipment with the control indicators of static equipment was proposed in this paper. It means using the sensitive plate temperature of side-drawing column to control the compressor shaft speed. This is a new control scheme for extractive distillation.

• 경영과학
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• 제15권2호
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• pp.109-124
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• 1998

Recently, as the importance placed on the design phase of system development has increased, the use of diagrams to design the overall system before implementing the actual program code has seen a proportionate increase. This study focuses on the diverse diagrams depicting organizational processes when integrating multiple processes of individual organizations to form an Inter-Organizational System(IOS). In this study, we attempt to identify the critical representation features of process diagrams that enable the effective integration of Inter-Organizational processes. In particular, the effect of the mapping relationship between the representation features of different diagrams to be integrated was tested empirically in a laboratory setting. The experimental task consisted of integrating the processes of two organization based upon the given process diagrams. Actual business processes were selected from real world cases and process diagrams were formulated based upon existing object-oriented notation. An analysis of the errors committed by the subjects during the integration process indicated that the mapping relationship between the diagram features representing the respective organizational processes had a significant impact upon the final integration outcome. Based upon these results, the present study provides a guideline for process diagrams that are crucial to effective Inter-Organizational process implementation and maintenance.

• 한국IT서비스학회지
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• 제16권3호
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• pp.185-203
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• 2017

Call center service is enabled by the use of a firm's various information technologies (IT) and accumulated knowledge. IT and knowledge resources have been considered a fundamental infrastructure for developing a firm's business capabilities. Recognizing this, this study examines whether a firm's IT and customer knowledge resources enhance its customer service process capability and thereby contribute to creating superior customer service, at the level of customer service representatives (CSRs). That is, constructs in this study were measured on a basis of CSRs' perception. Moreover, this study verifies the moderating role of CSRs' computer self-efficacy on the relationships between IT and customer knowledge resources and customer service process capability. To test the proposed hypotheses, this study conducted partial least squares (PLS) analysis with a total of 234 data which were collected on CSRs working at four call centers. The key findings are as follows: first, IT infrastructure integration and customer knowledge integration are positively associated with customer service process capability. Second, customer service process capability is a key determinant of customer service performance. Finally, CSRs' computer self-efficacy has a moderating effect on the relationship between IT infrastructure integration and customer service process capability. The details of the findings and implications are presented.

• 산업경영시스템학회지
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• 제27권3호
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• pp.31-36
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• 2004

This paper will describe design process and its results that are minimized unaddressed feature of product development processes. This process provides integrated system design process by context analysis of EIA 632 standard process, interface definition from activity decomposition, integration of related activities, and definition of concurrency & sequential activities flow. This process and method application will contribute to minimize time loss that is emerged from activities iteration by not definitely definition of activities interface.

• 한국정밀공학회지
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• 제15권3호
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• pp.82-87
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• 1998

In order to provide a manufacturing system with efficiency and flexibility to cope with the changes in shop floor status, the integration of process planning and operations scheduling is required. In this paper, an integrated system of process planning and operations scheduling based on the concept of process net model and genetic algorithm is suggested. The process net model includes the alternative process plans. The integrated system is applied for prismatic parts.