• Title/Summary/Keyword: private guards

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Relationship between Market Orientation, Service Quality and Business Performance in the Firms of Private Security Guards (민간경호경비 회사의 시장지향성과 서비스품질 및 경영성과의 관계)

  • Kang, Min-Wan
    • The Journal of the Korea Contents Association
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    • v.9 no.12
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    • pp.261-269
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    • 2009
  • This study was to analyze the effect of market orientation on service quality and business performance in the firms of private security guards. To attain the goal of the study described above paragraphs, some peoples held in Seoul were set as a collected group. Then, using the purposive sampling method, finally drew out and analyzed 235 peoples in total. The material collection device was the brochure named . The result of reliability check up was here below; Chronbach' $\alpha$=.732. To analyze materials, reliability analysis, SEM were used as statistic analysis techniques. The conclusion based on above study method and the result of material analysis are here below. First, market orientation have influence on service quality. Second, market orientation have influence on business performance. Third, service quality have influence on business performance.

A Study on development of personal protection service (신변보호업무 발전방안에 관한 연구)

  • Ha, Jung-Hoon
    • Korean Security Journal
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    • no.44
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    • pp.199-223
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    • 2015
  • The purpose of this study is to find the development of the personal protection business plan based on the problem that guards are now aware of personal protection service. In order to achieve the objectives of this study, we analyzed the data after expert survey and interview conducted by seven experts engaged in personal protection services more than 15 years. The guard who perform personal protection service proposed a development plan of personal protection services as follows. First, the current education system for new employees' training is required to improve the educational program of 40 hours in subjects related to personal protection duties by reorganization Second, the personal protection service training for guards also appropriate to switch to 8-hour training program for three months through an educational organization controlled by country. Third, the personal protection guards should be proceeding the practical programs required in the field and quality education in the different section by competent and professional instructors. Fourth, it should be revised Regulating that on the site of collective civil petition including in Events related to events across the board in the security services law. Fifth, there needs to be a change of recognition between police and private security firms, and to be set up the organization for supervision of management by police and private security firms jointly. Sixth, there needs to be organized a subcommittee which is consisting of experts in each task on Korea Security Association, and founded Korea Personal Protection Association for development associated with the personal protection service and to protect the rights of personal protection guards.

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A Study on Introduction Plan of the Private Security Guard System (신변보호사(경호사) 자격제도 도입방안)

  • Kim Twe-Hwan;Park Dae-Woo
    • Journal of the Korean Society of Safety
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    • v.20 no.2 s.70
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    • pp.146-150
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    • 2005
  • According to the current record of Private Security in Korea, more than 110,231 private security guards and around 2,213 security guard associations are engaged in the private security industries. However, there is no a professional license for the private security. In order to be provided a high quality service from private security industries, the security guard should be required his/her professional qualification which can be upgraded by establishing a professional license system. For introducing the license system the government and security guard associations need to support the suitable training program including curriculum and method, and all associations related to the private security have to require people involved in any kinds of private security matters to complete obligatorily some educational training programs. And also, to complete a college should be the minimum requirement.

Relationship between Leisure Constraints, Participation in Sports for All and Subjective Happiness among Private Guards (민간경비원의 여가제약과 생활체육 참가 및 주관적 행복감의 관계)

  • Kim, Kyong-Sik;Kim, Pyung-Su;Kim, Chan-Sun
    • The Journal of the Korea Contents Association
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    • v.7 no.12
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    • pp.167-178
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    • 2007
  • This study is to examine the relationship between leisure constraints, participation in Sports for All and subjective happiness among private guards. To attain the goal of the study described above paragraphs, private guards held in Seoul were set as a collected group. Then, using cluster random sampling method, finally drewout and analyzed 193 peoples in total. The result of reliability analysis check up was here below; Chronbach's ${\alpha}=\;.725$. The conclusion drawn from this study is as follows: First, leisure constraints influences on the participation experience in Sports for All. Second, leisure constraints influences on the participation degree in Sports for All. The increase of leisure constraints in peripheral aspects results in the decrease of participation term of Sports for All. And the increase of leisure constraints in individual, peripheral aspects results in of participation intensity in Sports for All. Third, leisure constraints influences on subjective happiness. Fourth, leisure constraints results in the retributive effect on participation in Sports for All and subjective happiness. Namely, leisure constraints results in the indirect effect on subjective happiness through the participation in Sports for All is an important variable intermediating the relationship between leisure constraints and subjective happiness.

University Students Recognitions of Private Security Guard's Activity (사설경호활동에 대한 대학생들의 인식조사)

  • Park, Jeong-Hun;Jeong, Joo-Seop
    • Korean Security Journal
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    • no.14
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    • pp.181-194
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    • 2007
  • Social psychological suspense has been increased rapidly because of a lack of morality by individual personality and offense by dissatisfactory desire. To help safety area from the situation, a professional private security guard company is increased remarkably. Followed by data from the National Statistical Office, the security guard companies and the guards had been increased. In 1999, there were 994companies and 25,464 employees were registered but in 2004, there were 1,081companies and 35,876 employees were registered. Based on the data, Security guard becomes a popular career but we should consider that the service also has been improved. Dissatisfactory service could occur to a fastidious person. The purpose of this study is to become a trustful and respectful private guard's activity through analyze defective activities of private guards and matters of what the customer feels.

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The Influence of the Organizational Environment and Culture of the Employees in Private Security Corporation on the Organizational Performance (민간경비업체 조직구성원의 조직 환경, 조직 문화가 조직 성과에 미치는 영향)

  • Jung, Nam-Ju
    • Korean Security Journal
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    • no.29
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    • pp.251-278
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    • 2011
  • The purpose of this study aimed to examine work environment and culture of the employees in private security corporation on the organizational performance. 200 guards who worked at security employees in Julanam buk provinces in 2011 were selected by using the method of judgment sampling and 188 guards were used for analysis. The data were analyzed with frequency analysis, factor analysis, reliability analysis, and correlation analysis of the collected data from the respondents by using SPSS 15.0. The conclusion was as follows: First, there was significant relationship between work environment and culture of the employees, organizational performance in private security corporation. Second, organizational environment of employees in private security corporation exerts influence of organizational culture and organizational performance. That is, organizational environment of employees in private security corporation exerts direct influence on organization performance, but it exerts indirect effect through organizational culture.

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A Study of Job Involvement and oranization Commitment on Job Form of Security Guard (민간경호원의 직무형태가 직무몰입과 조직헌신도에 관한 연구)

  • Yang, Dok -yeol;Lee, Hyun-hee;Park, Jun -seok
    • Journal of the Society of Disaster Information
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    • v.5 no.1
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    • pp.104-119
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    • 2009
  • The purpose of this study is to examine the effects of job involvement and organization commitment on job form of security guard. The total 260 subjects are composed of 50 women and 210 men who work at security company for security guards in Seoul and Gyonggi province. First, according to the populational and social character, job involvement was higher in women security guards than men, higher in 'above 41' for age, higher in 'university' for educational level, and higher in '300-400' for incomes. Second, according to the populational and social character, organization commitment was higher in men security guards than women, higher in 'above 41 ' for age, higher in 'graduate school of university' for educational level, and higher in '300-400' for incomes. Third, according to the form of the job, the job involvement was higher in 'under 10' for their career, higher in 'manager' for their responsibilities of work, higher in 'afternoon working' for the time schedules, and higher in 'field service' for the kind of working. Fourth, according to the form of the job, the organization commitment was higher in 'under 10' for their career and higher in 'field service' for the kind of working. However, there was no difference between the responsibilities of work and the time schedules. Fifth, it increases the organization, when the job involvement of the security guards such as work attachment, active performance, and the pursuit of job achievement.

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The Qualitative Study on the Triggering Factors of Private Security Guards' Stress (민간경호원의 스트레스 유발요인에 관한 질적연구)

  • Kim, Jin-Hwan
    • Korean Security Journal
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    • no.15
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    • pp.89-105
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    • 2008
  • The aim of this study is to examine the primary causes of security guard's stress by conducting a survey of 50 guards engaging in security companies in Seoul and Gyeonggido. The following results are attained by an inductive content analysis of conviction interview data through in-depth interview of qualitative study method. 1. Factors of stress related to personal problems. The stress by personal problems is resulted from two factors. One is the physical strength inferiority, which leads to negative thoughts, dismay, mental conflict and tension. The other is complex about not-specializing security, which causes discord with his/her supervisor or co-workers and a feeling of uneasiness. 2. Factors of stress related to human relationship. The stress due to human relations is constantly resulted from discord with his/her supervisor and inclined to be accumulated. The mental conflict is elated in feeling that the manager's instructions are not right. So this factor makes them want change of occupation. Also working conditions are different from those of their friends, which causes them not to spend a lot of time with their friends. 3. Factors of stress related to domestic life It appears that most security guards are under stress due to their spouses' discontent with a small number of wages. Also it is reported that male guards are under stress in case of unhappy conjugal relations. And security guard's life is restricted much more than that of workers in a general occupation because of standing ready for mobilization and 24-hour service. So some of male guards experienced an early symptoms of a morbid suspicion about their wife's chastity and are suffering from insomnia as an occupational disease.

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A Study on the Curriculum of Department Security Secretarial Programs in Korea University (국내 대학 경호비서학과의 교육과정 특성에 관한 연구 - 4년제 대학을 중심으로 -)

  • Gong, Bae-Wan
    • Korean Security Journal
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    • no.13
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    • pp.1-21
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    • 2007
  • This study aims to analysis and measure on the curriculum of security programs in Korean university as the private security system. Civil security demand social safety life by the police protection and private security system. The private security or the civil guards shows rapid growth by the social development and improve the quality of life. But the supply and training system have some limitations in spite of the high demand guard-secretary. The main role of secretaries has been to accompany superiors in order to maintain their dignity or trait. Then the secretaries are required to play additional roles of safety managers such as a security manager, a protocol manager, an intelligence manager and a protective driver in order to overcome the domestic and the international safety environment and to elevate the quality of service as a competitive work. So, the purpose of this article is to analyze current situation of civil body and security guard training industry and to seek an educational model. For that, we examine in 'Do the professional training organizations meet social demand for the body and security guards'? And, 'What kind of training has to be provide for the body and security guards'? and 'What the qualifications of the trainers'? Then, 'What are the differences in training courses between private organizations and universities'? 'Is there differences in the job placement among the trainers of private organizations and universities'? etc.. Conclusion, the social demand common curriculum for the body and security guard will be drawn from the analysis of diverse training organizations with different training courses in contents, training periods, educational value, and social aim. Then we have to a standard curriculum for the successful training education system to provide social security.

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A Study on Developing Professional Training of the Private Security Industry (민간경비 산업의 전문인력 양성 방안)

  • Park, Aok-Cheol
    • Journal of the Society of Disaster Information
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    • v.2 no.1
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    • pp.91-111
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    • 2006
  • Technology development of modern society reduces times, costs and labor costs but demands work forces requiring expert knowledge on technology. Consequently knowledge worker becomes important. Not changing into a specialist acquired expert knowledge, people can't survive in competitive society. Therefore, the purpose of this study is to grasp the actual condition of private security industry and to examine problems. The final goal is to find the way to improve the professionalism of workers in private security industry. First. Now we must make up for the subject for examination actually and be in a triangular position and complement a professional materials for teaching. At the same time it must strengthen the education using advanced instruments seek to Total Security System. Moreover it is demanded 'institutional supplement of security guard instructors' which means job training for security guard instructor Second. On the job training which can deal with a state of emergency through 'security guard training' with a theory and an actual training must be strengthen. Also, most security guards have low understandings and interests because their ages are from 50's to 60's. Accordingly proper education must be offered to security guard. Third. Certification system of the private security guards are needed to fix the problems on an indiscreet issue and an abuse of license through deliberation on the security license. Fourth. Universities must find a new market to minimize the squandering of human resources because of oversupply and reduce the personnel. Also with enhancing the employment rate through specialized education, universities must offer an education which keeps pace with the times for not an entrance strategy but a long-term development. Effort for education of specialist will produce an improvement in business quality and improved services produce a customer satisfaction. A customer satisfaction will produce a fame of a successful company and positive images in market area. Finally the private industry will be developed by productivity improvement.

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