• Asia Marketing Journal
• /
• 제17권3호
• /
• pp.105-127
• /
• 2015

This study compares experienced and inexperienced consumers' patterns in cue utilisation in product evaluations in the arts market. Borrowing the notion of high- and low-scope cues introduced by the cue-diagnosticity framework, we differentiate between the two most readily discernible extrinsic cues in the fine arts market - an art gallery's brand reputation (a high-scope cue) and certificates of authenticity (a low-scope cue). These two cues are different in nature; the former is more abstract, intangible, and rich in content, so is more difficult to interpret than the latter. Given the differences in experienced and inexperienced consumers' information processing styles, we hypothesise that experienced arts consumers form perceived credibility of and purchase intentions towards artworks based on high-scope cues, whereas inexperienced consumers do so based on low-scope cues. To test our hypothesis, we conducted a consumer intercept study at Korea's two most representative art fairs. The survey participants were categorised into either experienced or inexperienced consumers based on their prior purchase experience, and their responses to a set of attribute combinations about two artworks created by the same artist were collected. The results indicate that experienced participants show higher purchase intentions when an art gallery's reputation is very high, whereas inexperienced participants show higher purchase intentions when artworks are accompanied by certificates of authenticity. This congruency effect between prior experience and cue type is mediated by the perceived credibility of the artworks. The findings suggest a correspondence between a consumer's prior experience and the types of extrinsic cues that are important in product evaluations. To the best of our knowledge, this study is the first attempt ever to investigate the role of prior experience in determining when to use high- or low-scope cues. It also provides a useful frame of reference to advise marketers on the effective sales approach based on a client's prior purchase experience.

• 디지털융복합연구
• /
• 제10권11호
• /
• pp.295-306
• /
• 2012

본 연구는 명품 브랜드관련 국내기업들의 차별적인 마케팅 활동방안 및 전략을 제시하는데 목적을 두고, 명품의 소비가치와 사전지식 및 지각된 위험 정도를 소비자의 특성변인으로 도입하여, 명품 브랜드가 가격을 인상할 때 소비자 특성별로 구매의도에 차이가 있는지를 규명하였다. 첫째, 소비가치에 따른 구매의도는 독특성 및 과시적 가치 추구집단과 품질 및 쾌락적 가치 추구집단에서는 긍정적 구매의도를 보이고 있는 반면에 사회적 가치 추구집단은 부정적 구매의도를 보이며 서로 차이가 있는 것으로 나타났다. 둘째. 지각된 위험에 따른 구매의도의 차이는 없는 상황에서 사전지식에 따른 구매의도는 사전지식이 높은 집단은 긍정적 구매의도를 보이고 있고 사전지식이 낮은 집단은 부정적 구매의도를 보이며 서로 차이가 있는 것으로 나타났다. 셋째, 소비자특성 변인들의 상호작용효과에 따른 분석결과, 독특성 및 과시적 가치를 추구하면서 사전지식이 높은 집단과 품질 및 쾌락적 가치를 추구하면서 지각된 위험이 높은 집단에서만 긍정적 구매의도를 보이고 있다. 이러한 결과는 명품브랜드의 소비가 과거와 달리 일반 소비자들로 확대되고 있는 시장상황에서 명품브랜드를 지향하는 국내기업들에게 제품 및 가격 전략을 타겟 특성에 따라 다르게 접근하는 것이 기존 명품브랜드들과의 차별화 및 시장확대를 위한 효과적인 방안이라는 사실을 시사하고 있다.

• International Journal of Human Ecology
• /
• 제4권2호
• /
• pp.39-53
• /
• 2003

This study was designed to provide a better understanding of Korean female Internet users' intention to search for information regarding apparel goods and to shop for these goods. Shopping orientation, familiarity, and prior purchase experience were seen as influencing the intention to use the Internet for information search. An important aspect in the search habits that a consumer adopts in gathering information for their buying decisions was Internet shopping attitude. The objective was to predict apparel shopping in terms of prior Internet shopping experience, familiarity, intention to search information via the Internet, and shopping orientation. Internet shopping attitude, familiarity, prior purchase experience, and intention to use to search information were significant in predicting Internet apparel shopping. The most important determinants which influenced Internet shopping were attitude toward Internet shopping and intention to search. In considering the results of the present study, one should recognize the inherent limitations associated with generalizing these findings beyond the sample and the consumer products examined which in this study were apparel goods. Also this study focused on female computer users only. Therefore, future research should utilize more broadly based samples and refine the instrument to distinguish among different apparel products. This study does provide some information that should be helpful to retailers targeting the women's online apparel market.

• 한국의류학회지
• /
• 제21권3호
• /
• pp.607-620
• /
• 1997

The purpose of this study was to identify the variables which could predict advertisement preference and intention to purchase product in sexuality-oriented fashion advertising. The data were collected using questionnaires which contained nine advertisements of Guess jeans, selected from Vogue magazine published from 1990 to 1996.441 college students (female= 225, male=216) living in Seoul, Korea participated in the study. The data were analyzed by factor analysis and stepwise elimination method of multiful regression analysis. The results of this study were as follows: First, seven factors of New Young Generation oriented characteristics were identified: fashion, individuality, preferences of caffa or reggae bar with affective mood, expression of emotion, individualism, preferences of a foreign-made product/western culture oriented tastes and activity of fan club/chatting through personal computers. Three factors of fashion advertising involvement were identified: social involvement, hedonic involvement and utilitarian involvement. Second, the variables which predicted preferences of advertisements in sexuality-oriented fashion advertising were perceived eroticism levels, hedonic involvenent, prior brand attitude and preference of a foreign-made product/western culture oriented tastes in the case of females, while perceived eroticism levels, hedonic involvenent prior brand attitude, preference of a foreign-made product/western culture oriented tastes and activity of fan club/ chatting through personal computers were identified as predictor variables for males. Third, the intention to purchase product was predicted by preference of a foreign-made product/western culture oriented tastes, prior brand attitude, hedonic involvenent and fashion for females, and by perceived eroticism levels, fashion opinion leadership, hedonic involvenent and prior brand attitude in the case of males.

• 한국콘텐츠학회논문지
• /
• 제20권10호
• /
• pp.109-118
• /
• 2020

본 연구는 현대무용관람객의 선택속성을 선행연구를 바탕으로 구성하고, 현대무용공연 관람 경험이 있는 관람객을 대상으로 설문조사를 실시하였다. 이후 탐색적 요인분석을 통해 현대무용공연의 선택속성을 규명하였으며, 이에 물리적 증거, 티켓, 사람, 정보, 작품, 명성 이라는 6가지 속성이 도출되었다. 이 속성을 바탕으로 티켓구매행동에 영향을 주는지 알아보기 위해 '확장된 계획적 행동이론'을 통하여 선택속성이 관람태도와 티켓 구매의도에 미치는 영향을 알아보았다. 그 결과, 현대무용공연의 선택속성 중에서는 명성, 사람, 작품의 세 가지 속성이 관람태도에 정(+)의 영향을 미쳤으며, 티켓구매의도에는 작품과 사람속성만이 정(+)의 영향을 미쳤다. 티켓구매의도에 설명력을 높이기 위한 확장된 계획행동이론의 변수 중에서는 주관적 규범을 제외한, 관람태도와 지각된 행동통제, 사전지식이 티켓구매의도에 정(+)의 영향을 미쳤다. 이에 본 연구는 현대무용공연의 티켓구매의도를 향상시킬 수 있는 관람객 중심의 선택속성을 제시하고 실증적으로 확인하였다는 것에 의의가 있다.

• 패션비즈니스
• /
• 제26권5호
• /
• pp.105-121
• /
• 2022

To improve the discrepancy between consumer attitude and actual consumption behavior despite the expansion of consumer perception of sustainable fashion, this study attempted to identify the factors influencing the purchase intention and behavior of sustainable fashion consumers. The extended theory of planned behavior, which adds prior knowledge and consumer inertia, was used to predict purchase intention and factors affecting purchase behavior for sustainable fashion, and to verify the influence of knowledge and inertia on consumers' attitudes, subjective norms, and perceived behavioral control. The results of this study were derived from SPSS and AMOS statistical analysis based on response data of 323 domestic male and female consumers, 20 years or older with experience in sustainable fashion consumption. The results showed that consumers' prior knowledge and inertia about sustainable fashion have a significant influence on their attitude toward sustainable fashion consumption, subjective norms, and perceived behavioral control. Implications were derived based on this quantitative verification. The higher the level of consumers' knowledge of sustainable fashion, the greater the impact on attitude, subjective norms, and perceived behavioral control, but inertia decreases the impact. Therefore, to grow consumers' knowledge, not only a shopping environment should be established but also inertia should be suppressed as much as possible through sustainable fashion marketing activities.

• 복식문화연구
• /
• 제26권3호
• /
• pp.409-426
• /
• 2018

This study explores the effect of moral identity on attitude toward and purchase intention of upcycled fashion products by comparing purchasers and non-purchasers. Data from 127 purchasers and 307 non-purchasers collected through a survey was analyzed using descriptive statistics, confirmatory factor analysis, model invariance check, and multiple-group comparison tests using Amos 23.0. Results indicate consumers with purchase experiences of upcycled fashion products showed a higher level of moral identity (internalization and symbolization), positive attitude toward upcycled fashion products, and purchase intention than did consumers with no purchase experience. In model tests, internalization affected attitude toward purchasing upcycled fashion products, whereas symbolization affected purchase intention, regardless of purchase experience. The effect of symbolization on purchase intention was consistent with prior studies focusing on charity behaviors that are highly visible to others. These findings demonstrate that fashion products are visible and symbolic, so it should be carefully considered in ethical consumption studies. From these results, researchers may obtain insights on the process of how consumers apply moral identity to their purchase intention regarding upcycled fashion products. Likewise, marketers may enhance satisfaction of consumers with a high level of symbolization by putting special tags and logos that clearly highlight the products' upcycled nature.

• Journal of Information Technology Applications and Management
• /
• 제28권2호
• /
• pp.35-41
• /
• 2021

This study sought to find importance factors for the quality of Mongolian consumers' evaluation for fresh food through online purchase. To compare the priorities of factors determining the choice of service quality of online purchase for fresh food, this study used a decision model using the appropriate Analytic Hierarchy Process (AHP). Through a prior study, the main factors of quality were classified as delivery quality, product quality, marketing, and system quality, respectively According to the results of AHP the quality of deliver information and deliver duration time under delivery quality are the main factor, followed by hygiene and freshness of product quality were the next highest. When consumers purchase fresh food through an online market. they considered deliver information, delivery duration time, hygiene, freshness, and deliver cost as important factors.

• 한국의류학회지
• /
• 제33권10호
• /
• pp.1601-1610
• /
• 2009

Unplanned purchase is an unexpected buying behavior affected by product or marketing stimuli. Unplanned purchase does not follow the order of the rational decision making process. Through an in-depth interview, this study classified the types of unplanned purchase of clothing and examined the decision-making processes. The results (according to the need recognition level of consumers prior to stimuli) show three types of unplanned purchase of clothing products that are classified as: the need-manifesting type, the need-embodying type, and the need-reminding type. In addition, each type is reclassified into the high-cognition type and the low-cognition type according to the cognitive effort level of consumers during the purchase decision-making process. The need-manifesting type recognized a buying need after exposure to stimuli and then engaged in unplanned purchases. The need-embodying type recognized a problem, but the purchase intention was not concrete. The need-reminding type recognized a desire to buy clothing products, but temporarily forgot it, and then later remembered the problem recognition from the past after experiencing the stimuli.

• 한국의류학회지
• /
• 제38권4호
• /
• pp.557-571
• /
• 2014

This study examined the evaluation of Mongolian cashmere products by foreign tourists visiting Mongolia, purchase motivation, and purchase intention by nationality as well as analyzed factors that affected purchase intentions. Questionnaires were distributed in Ulaanbaatar from July $25^{th}$ to September $3^{rd}$, 2012. We collected 626 questionnaires and used 616 copies in the final analysis (149 from Koreans, 128 from Japanese, 119 from Russians and 220 from English-speaking countries). Awareness about Mongolian cashmere products and purchase intentions differed significantly by nationality. Purchase motivations were divided into 3 factors-usefulness, mood shift, gifts and souvenir. Evaluation of cashmere products consisted of 5 factors-product excellence, uniqueness, ostentation, economic value and fashionableness. Purchase motivation and evaluation differed significantly by nationality. Purchase intention was significantly related to awareness prior to visit, product excellence, usefulness, gift/souvenir motivation factors, and nationality.