• Title/Summary/Keyword: performance-approach

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A Study on Customer Satisfaction for Smart Trunk using the Kano Model (카노모델을 이용한 스마트 트렁크 기능의 고객 만족에 관한 연구)

  • Kim, Dong-Yeon;Shin, Hoon-Chul
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.22 no.4
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    • pp.115-123
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    • 2021
  • In recent years, the automobile industry has been facing a major change with the introduction of new technologies represented by autonomous driving, electrification, and digitalization. Major domestic and overseas automakers are trying to use a systematic approach to customer satisfaction through user interfaces to provide customers with a special experience and value beyond just making products with high performance. This study proposes the Kano model as a systematic and qualitative research method for satisfaction. As a case study, 17 functions of a product were sorted (3 operation functions, 7 safety functions, and 7 convenience functions). This was done by analyzing the use case and the customers' requirements for a smart trunk system. 18 new functions were derived via creative ideation codes. In addition, a scientific analysis method is proposed for product quality attributes and the strength of customer satisfaction. Using the Kano methodology, 25 functions were classified into quality attributes: 18 attractive qualities, 3 one-dimensional qualities, and 4 complex qualities, which are combinations of one-dimension qualities and must-have qualities. The functions that have one-dimensional quality and complex qualities were found to have higher customer ratings than the functions that have attractive qualities. Based on this, enterprises could effectively reduce customer complaints and enhance customer satisfaction.

The Effect of Self-status Factors on Self-Efficiency and Job Satisfaction of Fire Service Officials (소방공무원의 자아상태 요인이 자아효능감과 직무만족도에 미치는 영향)

  • Kim, Yeob-Rae;Lee, Hae-Young
    • Fire Science and Engineering
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    • v.33 no.2
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    • pp.145-154
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    • 2019
  • The purpose of this study is to analyze the self-status of fire service personnel to identify their effect on self-efficacy and job satisfaction, and to improve the performance of their tasks in the field and perform their tasks efficiently. A survey of 177 current firefighters in the southern city of Gyeonggi Province conducted a correlation analysis and regression analysis through SPSS 22.0. The first study found that in relation to the self-status factor and the self-efficacy factor of firefighting services, the self-efficacy is rather high and the self-regulating effect is very high. Second, the effects of the self-status factor on the self-efficacy were significant in order of type Adult (A), type Free Child (FC), and type Adapted Child (AC). Third, analysis of correlation between self-status factors and job satisfaction factors showed inadequate correlation in all job satisfaction factors for Critical Parent (CP) types, and static correlation in all job satisfaction for Nurturing Parent (NP) types. Type Adapted Child (AC) was less satisfying to itself, to itself, to pay, to promote, to co-workers. Thus, the current strategic approach based on rationality needs to be strengthened by lowering the authority of the Critical Parent (CP) function in terms of self-status factors and enhancing the Adapted Child (AC) function in the lower satisfaction level of the parent.

Key Success Factors of Agricultural Cooperative Federation: A Comparative Study of High Performers and Low Performers (농협조직의 핵심성공요인: 고성과 지역농협과 저성과 지역농협의 비교연구)

  • Park, Kyoungmi;Hwang, Jaewon
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.20 no.8
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    • pp.207-215
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    • 2019
  • This study was conducted to identify key success factors of the Agricultural Cooperative Federation. We classified the divisions of regional agricultural cooperatives into high performers and low performers to investigate differences in environmental stability, resource capacity, resource flexibility, differentiation strategy, and low-cost strategies between high and low performers. Empirical analyses revealed that high performers are superior to low performers in resource capacity, resource flexibility, differentiation, and low-cost, but there was no difference in environmental stability between high performers and low performers. Internal factors including resource and strategy attributes affect business performance, but external factors such as environmental attributes do not. Moreover, resource flexibility generates the broadest gap between high performers and low performers. These results indicate that resource flexibility is the key factor leading to success of organizations with greater competitors because it enables them to overcome their disadvantageous competitive position in size and resources through complete exploitation of resources across divergent business areas owing to its flexibility. Our contribution is that we draw the key success factors of the Agricultural Cooperative Federation through an empirical approach.

A proposal on a proactive crawling approach with analysis of state-of-the-art web crawling algorithms (최신 웹 크롤링 알고리즘 분석 및 선제적인 크롤링 기법 제안)

  • Na, Chul-Won;On, Byung-Won
    • Journal of Internet Computing and Services
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    • v.20 no.3
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    • pp.43-59
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    • 2019
  • Today, with the spread of smartphones and the development of social networking services, structured and unstructured big data have stored exponentially. If we analyze them well, we will get useful information to be able to predict data for the future. Large amounts of data need to be collected first in order to analyze big data. The web is repository where these data are most stored. However, because the data size is large, there are also many data that have information that is not needed as much as there are data that have useful information. This has made it important to collect data efficiently, where data with unnecessary information is filtered and only collected data with useful information. Web crawlers cannot download all pages due to some constraints such as network bandwidth, operational time, and data storage. This is why we should avoid visiting many pages that are not relevant to what we want and download only important pages as soon as possible. This paper seeks to help resolve the above issues. First, We introduce basic web-crawling algorithms. For each algorithm, the time-complexity and pros and cons are described, and compared and analyzed. Next, we introduce the state-of-the-art web crawling algorithms that have improved the shortcomings of the basic web crawling algorithms. In addition, recent research trends show that the web crawling algorithms with special purposes such as collecting sentiment words are actively studied. We will one of the introduce Sentiment-aware web crawling techniques that is a proactive web crawling technique as a study of web crawling algorithms with special purpose. The result showed that the larger the data are, the higher the performance is and the more space is saved.

A Study on the Performance Evaluation Measures of Traffic Signal Operation at Signalized Intersections by Utilizing Historical Data from Advanced Traveller Information System (첨단 교통 정보 시스템 누적 소통정보를 활용한 신호교차로 운영개선 효과평가를 위한 혼잡강도 지표 연구)

  • Cho, Yong-bin;Kim, Jin-tae
    • The Journal of the Korea Contents Association
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    • v.18 no.11
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    • pp.643-654
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    • 2018
  • In order to understand and manage traffic flows in urban areas in the past, a variety of traffic engineering theoretical indicators such as intersection lag and highway speed have been applied. However, these theories and indicators have been developed under the constraints of traffic engineering research before the construction of intelligent transportation system. Since the ATIS system currently exists, it is necessary to introduce a separate traffic engineering technology that utilizes the data. In this paper, it is aimed to confirm whether it is applicable to intermittent flow (approach road, intersection, control group, main road axis) by using 'congestion intensity' which is already used in traffic engineering field. The results of this study are as follows: (1) The traffic signal improvement effect of urban road access road, intersection road, control group, Two verification studies were performed to verify the derived congestion intensity index. (1) verification of congestion intensity threshold value analysis and (2) crossing improvement using the congestion intensity. Through verification, it was confirmed that it is possible to apply the congestion intensity in the inter - city intermittent flow using the 5 - minute unit speed data so as to be able to escape from the existing traffic signal operation management which is past passive and manpower limit.

Blockchain Based Financial Portfolio Management Using A3C (A3C를 활용한 블록체인 기반 금융 자산 포트폴리오 관리)

  • Kim, Ju-Bong;Heo, Joo-Seong;Lim, Hyun-Kyo;Kwon, Do-Hyung;Han, Youn-Hee
    • KIPS Transactions on Computer and Communication Systems
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    • v.8 no.1
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    • pp.17-28
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    • 2019
  • In the financial investment management strategy, the distributed investment selecting and combining various financial assets is called portfolio management theory. In recent years, the blockchain based financial assets, such as cryptocurrencies, have been traded on several well-known exchanges, and an efficient portfolio management approach is required in order for investors to steadily raise their return on investment in cryptocurrencies. On the other hand, deep learning has shown remarkable results in various fields, and research on application of deep reinforcement learning algorithm to portfolio management has begun. In this paper, we propose an efficient financial portfolio investment management method based on Asynchronous Advantage Actor-Critic (A3C), which is a representative asynchronous reinforcement learning algorithm. In addition, since the conventional cross-entropy function can not be applied to portfolio management, we propose a proper method where the existing cross-entropy is modified to fit the portfolio investment method. Finally, we compare the proposed A3C model with the existing reinforcement learning based cryptography portfolio investment algorithm, and prove that the performance of the proposed A3C model is better than the existing one.

Appropriate level of alfalfa hay in diets for rearing Simmental crossbred calves in dryland China

  • Kobayashi, Nobuyuki;Hou, Fujiang;Tsunekawa, Atsushi;Chen, Xianjiang;Yan, Tianhai;Ichinohe, Toshiyoshi
    • Asian-Australasian Journal of Animal Sciences
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    • v.31 no.12
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    • pp.1881-1889
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    • 2018
  • Objective: In dryland areas of China, alfalfa hay (AH) is a possible substitute for concentrate feed for beef cattle. To evaluate the potential benefits of this substitution, we studied the effect of the ratio of AH intake to total dry matter (DM) intake on average daily body-weight gain (ADG), dietary energy utilization status, and economic benefit in Gansu province. Methods: In each of two feeding trials in 2016 (trial 1 [T1], July 3 to 17; trial 2 [T2], August 15 to September 23), crossbred male Simmental calves were allocated to low AH (LA), medium AH (MA), and high AH (HA) feeding groups (n = 4 per group). The target ADG was set as 1 kg for both trials. In a one-way-layout design based on conventional feeding practices in the province, calves received diets containing the different AH amounts, with a constant ratio of corn stover:total DM and decreasing rations of concentrate feed proportional to the increase in AH. Calves in T1 received AH at 15% (T1-LA), 23% (T1-MA), or 31% (T1-HA) of their dietary DM allowances; those in T2 received 9% (T2-LA), 24% (T2-MA), or 34% (T2-HA) AH. Results: Among the T1 groups, both ADG and economic benefit were highest in T1-LA; whereas in T2, they were higher in the T2-LA and T2-MA groups than in T2-HA. Energy digestibility did not significantly differ among the groups in either trial. The dietary AH inclusion ratios of 14% in the warm season and 8% to 21% in the cool season appeared to yield optimal ADG, metabolizable energy intake, and economic benefit. Conclusion: Low-level inclusion of AH, ranging from 8% to 21%, is a practical approach for beef cattle feeding. This modified feeding regimen likely will promote increased growth performance during the fattening stage of beef steers in dryland areas of Gansu province, China.

Study on Innovation Measurement of National R&D Investments for Nanotechnology Using Data Envelopment Analysis (자료포락분석을 통한 국가 나노기술 연구개발투자 결과의 혁신성 분석 연구)

  • Lim, Jung Sun;Hahn, Hyuk;Won, Dong-Kyu;Kim, Sanggook
    • Journal of Korea Technology Innovation Society
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    • v.22 no.2
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    • pp.207-219
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    • 2019
  • The international trends in activities of government R&D performance measurement is evolving into evidence-based approach to support the verification of objective policy implementation. The European Commission has been implementing KETs (Key Enabling Technologies) policy that incubates nanotech based emerging technologies to support the fourth industrial revolution/revitalization of high-tech manufacturing, and resulting innovations are quantified by KETs Observatory project. The European Commission also built Innovation Radar system that monitors potentially innovative projects within FP7 and Horizon2020 by data analysis. The United States is also upgrading its Federal RePORTER system to quantitatively monitor federal R&D investments with outcomes (including nanotechnology). In the field of Korean nanotechnology, basic statistical data by analyzing NTIS (National Science & Technology Information Service) information is applied in policy field. Developing innovation measurement methodology beyond basic statistical analysis is an international policy issue, and a long-term R&D investment area of a government. The objective of this model study is to quantify the innovation potential of nano R&D investments conducted by Korea government, using input-output based efficiency measurement model and NTIS (National Science & Technology Information Service) that is comprehensive data portal for national R&D investments/outcomes including nanotechnology.

Design of IoT Gateway based Event-Driven Architecture for Intelligent Buildings. (IoT 게이트웨이 기반 지능형 건물의 이벤트 중심 아키텍쳐 설계)

  • Nkenyereye, Lionel;Jang, Jong-Wook
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 2016.10a
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    • pp.256-259
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    • 2016
  • The growth of mobile devices in Internet of Things (IoT) leads to a number of intelligent buildings related IoT applications. For instance, home automation controlling system uses client system such web apps on smartphone or web service to access the home server by sending control commands. The home server receives the command, then controls for instance the light system. The gateway based RESTful technology responsible for handling clients' requests attests an internet latency in case a large number of clients' requests submit toward the gateway increases. In this paper, we propose the design tasks of the IoT gateway for handling concurrency events. In the procedure of designing tasks, concurrency is best understood by employing multiple levels of abstraction. The way that is eminently to accomplish concurrency is to build an object-oriented environment with support for messages passing between concurrent objects. We also investigate the performance of event-driven architecture for building IoT gateway using node.js on one side and communication protocol based message-oriented middleware known as XMPP to handle communications of intelligent building control devices connected to the gateway through a centralized hub. The Node.JS is 40% faster than the traditional web server side features thread-based approach. The use of Node.js server-side handles a large number of clients' requests, then therefore, reduces delay in performing predefined actions automatically in intelligent building IoT environment.

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Domestic Research Trends and Cases of University Education and Operation in the Era of the Fourth Industrial Revolution (제4차 산업혁명 시대에서의 대학 교육 및 운영에 관한 연구 동향과 사례)

  • Kim, Kyu Tae
    • Journal of Digital Convergence
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    • v.17 no.8
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    • pp.15-26
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    • 2019
  • This study was to explore the domestic research trends, and education and operation cases concerned with Korean colleges in the fourth industrial revolution era. It was conducted through the analysis of 114 academic papers registered to the Korea Research Foundation, the newspaper articles, and the main 4-year university homepage from 2016 to April 2019. The results was as follows. Research papers have been increasing since 2016; research were conducted by humanities and social sciences as well as engineering academics interesting in research topics such as technologies, curriculum, and teaching and learning by mainly using quantitative research, literature research. As for the college education, reorganization of the undergraduate and majors centered on the science and engineering field, teaching and learning related with learner's participation and performance, and provide efficient academic affairs management and career guidance using Chatbot or Cloud computing. Industry-academia cooperation was focuses on the field of science and engineering. In future research, it is necessary to explore the research on college students' career and employment, the research on academic affairs management and infrastructure, the relational research considering the variables among college students and faculties, and the qualitative and mixed method approach.