• 제목/요약/키워드: perceived value

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외식 메뉴의 위험 지각, 품질 지각, 가치 지각 및 구매 의도간의 영향 관계 - 가격 수준의 조절 효과를 중심으로 - (Relationships between Consumers' Perceived Risk, Quality, and Value and Purchase Intention - Focused on the Moderating Role of Price Levels -)

  • 김영갑;홍종숙
    • 한국조리학회지
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    • 제15권4호
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    • pp.299-312
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    • 2009
  • 본 연구는 외식 메뉴의 가격 수준에 따라 위험 지각, 품질 지각, 가치 지각 및 구매 의도간의 영향 관계에 어떠한 차이가 있는지를 알아보고자 한다. 음식점에서 삼겹살 메뉴를 구매한 경험이 있는 소비자 406명으로부터 설문조사를 한 후, 분석을 실시하였다. 연구 결과에 따르면 위험 지각은 품질 지각과 구매 의도에 부(-)의 영향을 미쳤으며, 품질 지각은 가치 지각에 정(+)의 영향을 미치는 것으로 나타났다. 그러나 품질 지각은 구매 의도에 영향을 미치지 않았고 위험 지각은 가치 지각에 직접적인 영향을 미치지 않았으며, 이러한 영향 관계는 가격에 따라 차이가 있었다.

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Effect of Perceived Value of OTT Platform on Consumer's Technology Acceptance, Continuous Use Intention, and WOM

  • Byoung-Jo HWANG;Hee-Young CHO
    • 융합경영연구
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    • 제11권5호
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    • pp.29-44
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    • 2023
  • Purpose: This study analyzed the effect of the perceived value of the OTT platform on consumers' technology acceptance, continuous use intention, and WOM using the Expanded TAM. Research design, data and methodology: A survey was conducted targeting OTT platform users in their 20s to 40s nationwide from August 10 to 16, 2022, and a total of 208 people were used in the final analysis. To verify the research model, frequency analysis, CFA, and SEM analysis were performed using SPSS and AMOS. Results: First, the perceived value of the OTT platform was found to have a positive effect on consumers' technology acceptance (perceived usefulness, perceived ease of use, and perceived enjoyment). Second, the perceived ease of use of OTT platform consumers was found to have a positive effect on perceived usefulness and perceived enjoyment. Third, it was found that the perceived usefulness and perceived enjoyment of OTT platform consumers had a positive effect on the continuous use intention, and WOM. Fourth, it was found that the continuous use intention the OTT platform had a positive effect on the WOM. Conclusions: Word of mouth and continuous use of existing customers are important for OTT platform companies to retain existing customers and secure new customers. Through the perceived value of the OTT platform, efforts should be made to provide various contents that consumers can enjoy along with usefulness and convenience of functions.

지각된 가치와 지각된 즐거움과 모바일 디바이스의 지속적인 사용 (Continued Usage with Attachment on Mobile Devices Influencing Perceived Value and Perceived Enjoyment)

  • 권순재
    • 한국정보시스템학회지:정보시스템연구
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    • 제24권1호
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    • pp.119-145
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    • 2015
  • 본 연구에서는 사용자와 정보시스템간(예: 모바일디바이스)의 애착동기(attachment)를 살펴보고자 하였는데, 특히 사용자경험(user's experience)의 조절효과(moderating effect)를 중심으로 분석을 실시하였다. 240명의 대학생을 대상으로 지각된가치(perceived value), 지각된즐거움(perceived enjoyment), 애착동기(attachment)의 요인들이 모바일디바이스의 지속적인 사용(continuos usage)과의 매개변수(mediating variable)의 관계를 분석하였다. 이와 경주하여, 사용자의 과거경험(user's past experience)이 모바일디바이스의 지속적인 사용과의 관계에서 조절효과(moderating effect)를 가지는지를 분석하였다. 그 결과 애착동기(attachment)는 지각된즐거움(perceived enjoyment)과 지각된 가치(perceived value)에서 지속적인 사용(continuos usage)에 매개변수(mediating variable)로서의 위치를 검증하였다. 또한, 지각된즐거움(perceived enjoyment)과 지속적인 사용(continuos usage)에 조절효과를 가지는 것으로 분석되었지만, 지각된가치(perceived value)에서는 조절효과가 미비한 것으로 분석되었다.

모바일 콘텐츠 서비스에 대한 인지된 사용자 가치 결정요인에 관한 연구 (Determinants of Users' Perceived Value on Mobile Contents Service)

  • 박상철;김종욱
    • Journal of Information Technology Applications and Management
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    • 제15권4호
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    • pp.221-245
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    • 2008
  • Recently, mobile internet technologies are enabling the possibility of radically new computing services which can share information and communicate with others on the move. In this situation, prior studies have attempted to identify of what factors make people use mobile internet. However, prior researches focused on investigating the factors affecting users' adoption to Mobile Internet. In order to offer beneficial materials to mobile internet companies, we investigated important factors to increase mobile users' value from the viewpoints of customer. In particular, this study was progressed how characteristics of mobile contents affect users' intrinsic attributes and how perceived users' network effects affect users' value in the mobile computing environments. To empirically test proposed hypotheses, we have analyzed 285 survey data gathering from mobile internet users and verified hypotheses by using SEM (structural equation modeling). Based on the results of this study, we found that content accessibility and content quality have significant impacts on users' intrinsic attributes such as perceived usefulness and perceived enjoyment. In addition, this study also revealed that perceived usefulness and perceived enjoyment were positively related to users' emotional value. Moreover, this study found that perceived users' network effects could affect users' monetary value by mediating expected benefits. Based on our findings, we can understand that this perspective can provide a deeper understanding of the mobile users' value adoption by bridging the gap between mobile internet studies and actual practice.

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치과위생사들의 직업가치인식이 조직태도에 미치는 영향 (A study on perceived value of work having effect on organizational attitude of dental hygienists)

  • 윤희숙;김영선
    • 한국치위생학회지
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    • 제8권3호
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    • pp.65-72
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    • 2008
  • This study has collected 322 clinical dental hygienists working in Daegu and around Daegu, in order to investigate perceived value of work among dental hygienists and extent of organizational attitude and find relationship between these, and we can finds these conclusions as follows; 1. The total average point of perceived value of work is 3.36(5 is a full mark), and we could gain each points as follows; vision realizability 3.53, process efficiency 3.42, product usefulness 3.32, job significance 3.31, social recognition 3.23. 2. The total average point of organizational attitude is 3.13, and job satisfaction, organizational commitment are 3.14, 3.12 respectively. 3. Variables of perceived value of work related job satisfaction are social recognition, vision realizability, process efficiency,(Social recognition is the most effective variable, and next vision realizability, process efficiency are effective in the order named.)($R^2$=.24) and we could find that job satisfaction is proportion to perceived value of work, according to relationship of these variables. Variables of perceived value of work related to organizational commitment are also vision realizability, social recognition, process efficiency,(Vision realizability is the most effective variable, and next social recognition, process efficiency are effective in the order named.)($R^2$=.32) and we could find that organizational commitment is proportion to perceived value of work, according to relationship of these variables. According to these result, perceived value of work and organization attitude(job satisfaction, organizational commitment) of dental hygienists are affirmative. but to make their attitudes be more affirmative, the research about improving perceived value of work is needed. Especially, vision realizability and social satisfaction are very important variables at perceived value of work of dental hygienists.

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온라인 식품 구독서비스 특성이 지각된 가치와 고객인게이지먼트에 미치는 영향 (Effects of Online Food Subscription Economy Characteristics on Perceived Value and Customer Engagement)

  • 김차영;박철
    • 한국IT서비스학회지
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    • 제21권2호
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    • pp.1-26
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    • 2022
  • This study classified five types of online food subscription economy: replenishment, curation, surprise, membership, and visitation. An online survey was conducted with 314 customers who experienced 5 types of online subscription economy. This study selected the characteristics of the food subscription economy as convenience, perceived personalization, economic utility, and timeliness through previous studies. The effect of the four characteristics on perceived value (utilitarian and emotional) and the relationship between customer engagement and perceived value, which are dependent variables that have never been used in the food subscription economy, were verified through the S-O-R model. In this relationship, we demonstrated how consumers' personal tendencies, such as need for cognitive closure and self-efficacy, mediate between timeliness and perceived value related to online food delivery. The study results are as follows. Perceived personalization, convenience, and timeliness had a positive effect on the utilitarian value in the order. It also had a positive effect on emotional values in the order of perceived personalization and timeliness. On the other hand, economic utility had no significant effect on practical branches. Customer engagement had a positive effect in the order of emotional value and utilitarian value. The lower the need for cognitive closure the more positive the utilitarian value. The lower the self-efficacy, the more positive the emotional value was perceived. Through the above study, companies that want to operate or start an online food subscription economy need a strategic approach rather than unreasonable price discounts in pricing policy. In addition, it is necessary to focus on marketing activities that provide emotional value by focusing on perceived personalization, which is the satisfaction factor of online food subscription.

Non-Fungible Token(NFT) 소비자의 구매행동을 이끄는 요인은 무엇인가?: 심리적 소유감의 조절효과를 중심으로 (What Drives Consumer Purchase Behavior of Non-Fungbile Token(NFT) Collectibles?: the Moderating Role of Psychological Ownership)

  • 나화승;이상우
    • 한국정보시스템학회지:정보시스템연구
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    • 제32권1호
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    • pp.53-84
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    • 2023
  • Purpose The purpose of this study is to understand the factors that influence the purchasing behavior of NFT collectibles consumers, using the value-based acceptance model (VAM). As the use of NFTs is predicted to become more widespread in the near future, it is important to explore how these consumers make purchasing decisions. Design/methodology/approach This study employed text analysis and in-depth interviews to identify the factors of benefits and sacrifices perceived by consumers. Based on the results of the exploratory study, a research model and hypotheses were established. To test the hypotheses, an online survey was conducted, and the data was analyzed using a structural equation model. Findings The major findings of this study showed that perceived benefit factors had a significant positive impact on consumers' perceived value of NFT collectibles, whereas perceived sacrifice factors did not have a significant effect on perceived value. Also, when consumers' social needs were met, their perceived value was highest. Lastly, the effect of perceived value on purchase intention was not affected by the level of psychological ownership.

무역전시회(Trade Show)의 브랜드충성도 결정요인에 관한 연구 (Determinants of the Brand Loyalty of Trade Shows)

  • 이창현;김수경
    • 통상정보연구
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    • 제9권2호
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    • pp.141-160
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    • 2007
  • Though the brand management of trade shows are increasingly important, there are few studies with this theme. This research studies what factors have an effect on the brand loyalty of trade shows. To this purpose, we conduct empirical study on the relationship among perceived quality, perceived value, image of the trade show with attendee's satisfaction and loyalty of trade show. The results of this study are as follows: (1) Perceived quality has a direct effect on perceived value and satisfaction of trade show and indirect effect on attendee's loyalty of the trade show. (2) Perceived value has a direct effect on attendee's satisfaction and indirect effect on attendee's loyalty of the show. (3) Trade show image has a direct effect on perceived value, attendee's satisfaction and loyalty of the trade show. Especially, image has the greatest effect on attendee's satisfaction and loyalty of the show. This means that the trade show image a critical variable in the brand management of the show.

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Multi-Mediation Effects of Personal Self-Congruity and Social Self-Congruity to Perceived Value and Brand Attitude on Chinese Airlines Customers

  • WU, Xuan-Wen;KIM, Moon-Hong
    • 유통과학연구
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    • 제18권1호
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    • pp.35-45
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    • 2020
  • Purpose- This study examines the multi-mediation effect of personal self-congruity and social self-congruity to perceived value and brand attitude on aircraft customers in China. Research design, data and methodology- Survey was conducted on Chinese citizens who had flown via Chinese airlines and lived mainly in the Yangtze River delta. 727 cases were analyzed. SPSS 22.0 and AMOS 24.0 were used to analyze the data. Results - First, perceived economic value has a positive impact on personal self-congruity and social self-congruity but has no effect on brand attitude. Second, perceived functional value has a positive impact on personal self-congruity, social self-congruity, and brand attitude. Third, based on this, perceived economic value is not directly related to brand attitude. However, there is a relationship between perceived functional value and brand attitude, with personal self-congruity and social self-congruity having mediation effects. Conclusions - The Results show that perceived economic and functional value such as competitive airfare, mileage membership, check-in processes, diversified vouchers and coupons, and also basic services such as flight security and flight attendant service having an effect on personal self-congruity. To improve consumer brand attitude, airlines should take into consideration personal self-congruity factors such as their values and lifestyles, and their social self-congruity factors such as their social status and social security.

The influence of the perceived value of product pages information of online tea shop on consumers' purchase intention

  • Dongxu ZHANG;Wenyuan HU;Na ZHENG;Zhi QIAO
    • 식품보건융합연구
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    • 제9권3호
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    • pp.1-9
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    • 2023
  • Nowadays, with the development of the internet and e-commerce, opening tea shops online has become an increasing choice for selling tea. However, the product page information of many online tea shops cannot effectively attract consumers, resulting in their profits being compromised. To investigate this, we conducted this paper and hope to provide effective suggestions. This paper is based on 229 questionnaires and selects the product page information of online tea shops as the research object. Using the four dimensions of perceived value theory as independent variables with consumer purchase intention as the dependent variable. A structural equation model was constructed to analyze the role of the perceived value of product page information in online tea shops how influencing consumers' purchase intentions. It was found that information on the perceived functional value of online tea shops did not have a significant positive effect on consumer purchase intentions. However, information on the perceived monetary value, perceived social value, and perceived emotional value of online tea shops had a significant positive impact on consumers' purchase intentions. Based on the above conclusions, online tea shops should focus on the expression of product page information to enhance the level of consumers' perceived value of tea products, thereby enhancing their intention to purchase tea products.