• 인지과학
• /
• 제33권4호
• /
• pp.169-203
• /
• 2022

인공지능 기술이 고도화됨에 따라 인공지능이 도덕적 판단의 대상이 되거나 주체가 되는 사례가 늘어가고 있으며, 이러한 추세는 가속화될 전망이다. 인공지능은 고용, 의료 등 인간 사회의 핵심적인 분야에서 활발히 활용되기 시작했지만, 그에 반해 사람들이 인공지능과의 상호작용에서 그들을 어떠한 방식으로 지각하고 반응하는지에 관한 연구는 상대적으로 많지 않다. 본 연구는 세 가지 맥락(고용, 의료, 법조)에서의 실험을 통해 인공지능의 의인화가 인공지능의 의사결정에 대한 도덕적 책임 판단에 미치는 영향과 그 과정을 살펴보았다. 쌍 도덕 이론의 주요 변인인 지각된 행위 능력과 지각된 경험 능력을 매개 변인으로 모델을 구성해 검증하였으며, 구체적으로는 지각된 의인화가 인공지능의 도덕적 책임을 증가시키고, 인공지능에 대해 지각된 행위 능력과 경험 능력이 이를 매개할 것이라 예측하였다. 연구 결과, 실험 조작은 유효하지 않았으나 모든 실험에서 지각된 경험 능력이 의인화와 도덕적 책임 지각 간의 관계를 매개함을 확인하였다. 반면 지각된 행위 능력의 효과는 혼재된 결과를 보여 가설을 부분적으로 지지하였다. 이는 도덕적 지위에 대한 경험 능력의 중요성을 주장하는 유기체적 관점을 지지하는 결과이며, 또한 AI와 로봇의 의인화 연구에서 경험 능력이 행위 능력보다 더욱 중요함을 보이는 것이다.

• 융합보안논문지
• /
• 제24권2호
• /
• pp.89-104
• /
• 2024

본 연구는 SW 엔지니어링 관련 업무에 AI(Artificial intelligence) 기술을 이용하는 사용 의도에 영향을 미치는 요인을 고찰하기 위한 실증적 연구로서, AI 증강 특성과 대화형 UI/UX의 특성 측면에서 이용에 영향을 미치는 핵심 요인을 이해하는데 연구의 목적이 있다. 이를 위해 AI 관련 기술의 이용 경험이 있는 정보통신 분야 종사자를 대상으로 설문을 진행하고 수집된 데이터를 분석하였다. 실증 분석의 연구 결과 지각된 유용성에는 전문성, 흥미성, 실재감, 심미성, 효율성, 유연성 요인들이 긍정적인 영향을 미쳤고, 지각된 사용 용이성에는 전문성, 흥미성, 실재감, 심미성, 유연성 요인들은 긍정적인 영향을 미쳤다. 다양성은 지각된 사용 용이성과 지각된 유용성 모두에 영향을 미치지 않았다. 지각된 사용 용이성은 몰입감에 유의미한 영향을 주어 사용 의도에 긍정적인 영향을 주었다. 이 같은 연구 결과는 애플리케이션의 설계, 개발, 테스트 및 프로세스 자동화등과 같은 SW 엔지니어링 관련 업무에서 AI 기술을 적용한 도구의 사용에 영향을 주는 요인에 대한 학술적 이해와 함께 AI 증강 개발 서비스를 제공하는 도구의 제작자가 사용자 유입 전략을 수립할 수 있도록 실무적인 방향을 제시하였다는 점에서 의의가 있다.

• 유통과학연구
• /
• 제19권9호
• /
• pp.91-100
• /
• 2021

Purpose: This study investigates the use intention of artificial intelligence (AI) food service stores for senior customers, which are becoming a trend in the service industry. Research design, data and methodology: For the study, the extended technology acceptance model (TAM) and motivated consumer innovativeness (MCI) variables, proven by existing researchers, were used. In addition to the effect of motivated consumer innovativeness on customer value, we investigated the effect of customer value on trust and use intention. For the study, 520 questionnaires were distributed online by an expert survey agency. Data was verified through validity and reliability. Results: The analysis results of the research hypothesis verified that functionally motivated consumer innovativeness (fMCI), hedonically motivated consumer innovativeness (hMCI), and socially motivated consumer innovativeness (sMCI) all had positive effects on usefulness and enjoyment. Furthermore, usefulness had a statistically significant positive effect on trust, but perceived enjoyment did not; trust was found to positively affect the intention to use. Conclusions: We compared the moderating effects of seniors' gender and age (at 60) between groups. Although there was no moderating effect of age, it was verified that regarding the effect of usefulness on trust, the male group showed a greater influence than the female group.

• International Journal of Advanced Culture Technology
• /
• 제9권4호
• /
• pp.329-344
• /
• 2021

AI assistant, a software interface designed to interact with a user in a natural way and perform specific tasks on the user's behalf, receives increasing attention from both scholars and practitioners. While most of the literatures explain about technical aspects, little is known about the social and psychological factors that intimately influence consumers when using it. This study sheds light on the reason people use AI assistant and how perceived values influence on intention of continuous usage. A total of 361 AI assistant users participated in an online survey, and all were recruited from a major online panel in South Korea. The results from the principal component analysis suggest five social and psychological motives: self-expression, quality of life, entertainment, information, and compatibility. In addition, perceived values, informativeness, entertainment, and trustworthiness, positively predict the intention to use AI assistant. This research provides theoretical contributions from finding motivations of AI assistant usage and from the effects of perceived values on the intention to use it. Practical implications should not be overlooked in this ever-expanding AI industry.

• 한국IT서비스학회지
• /
• 제20권3호
• /
• pp.41-56
• /
• 2021

New drug discovery and development research enable clinical treatment that saves human life and improves the quality of life, but the possibility of success with new drugs is significantly low despite a long time of 14 to 16 years and a large investment of 2 to 3 trillion won in traditional methods. As artificial intelligence is expected to radically change the new drug development paradigm, artificial intelligence new drug discovery and development projects are underway in various forms of collaboration, such as joint research between global pharmaceutical companies and IT companies, and government-private consortiums. This study uses the TOE framework and the Value-based Adoption Model, and the technical, organizational, and environmental factors that should be considered for the acceptance of AI technology at the level of the new drug research organization are the value of artificial intelligence technology. By analyzing the explanatory power of the relationship between perception and intention to use, it is intended to derive practical implications. Therefore, in this work, we present a research model in which technical, organizational, and environmental factors affecting the introduction of artificial intelligence technologies are mediated by strategic value recognition that takes into account all factors of benefit and sacrifice. Empirical analysis shows that usefulness, technicality, and innovativeness have significantly affected the perceived value of AI drug development systems, and that social influence and technology support infrastructure have significant impact on AI Drug Discovery and Development systems.

• Asia pacific journal of information systems
• /
• 제20권1호
• /
• pp.57-79
• /
• 2010

In a virtual community, one can possess multiple identities and pretend to be different by creating self-identity in contrast with his or her actual self. Does false identity undermine the qualitative growth of a virtual community by reducing members' accountability? Or does it stimulate their contributive behaviors by ensuring freedom of speech? It is imperative to understand the effects of multi-identity considering the distinct properties of a virtual community in which people easily change their identities at little or no cost. To answer these questions, we adopted the concept of self-discrepancy from the social psychology theory rooted in the concept of the self and developed a theoretical model to predict quality of contribution of the individual member in virtual communities. Based on the self-discrepancy theory, we first identified two different domains of the self: (1) an "actual self" that consists of attributes that the person believes he or she currently possesses in real life and (2) a "cyber self" that consists of attributes the person believes he or she possesses in a virtual community. Next, we derived an index for two different types of self-discrepancy by using the differences between the actual and the cyber identities: Personal Self-discrepancy and Social Self-discrepancy. Personal Self-discrepancy reflects the degree of discrepancy between actual and cyber identity regarding a person's intelligence, education, and expertise. Social Self-discrepancy reflects the degree of discrepancy between actual and cyber identity regarding a person's morality, sociability, and accordance with social norms. Finally, we linked them with sense of virtual community, perceived privacy rights, and quality of contribution to examine how having a multi-identity influences an individual's psychological state and contributive behaviors in a virtual community. The results of the analysis based on 266 respondents showed that Social Self-discrepancy negatively influenced both the Sense of Virtual Community and Perceived Privacy Rights, while Personal Self-discrepancy negatively influenced only Perceived Privacy Rights, thereby resulting in reduced quality of contribution in virtual communities. Based on the results of this analysis, we can explain the dysfunctions of multi-identity in virtual communities. First, people who pretend to be different by engaging in socially undesirable behaviors under their alternative identities are more likely to suffer lower levels of psychological wellbeing and thus experience lower levels of sense of virtual community than others. Second, people do not perceive a high level of privacy rights reflecting catharsis, recovery, or autonomy, even though they create different selves and engage in socially undesirable behaviors in a virtual community. Third, people who pretend to be different persons in terms of their intelligence, education, or expertise also indirectly debase the quality of contribution by decreasing perceived privacy rights. The results suggest that virtual community managers should pay more attention to the negative influences exercised by multi-identity on the quality of contribution, thereby controlling the need to create alternative identities in virtual communities. We hope that more research will be conducted on this underexplored area of multi-identity and that our theoretical framework will serve as a useful conceptual tool for all endeavors.

• 문화기술의 융합
• /
• 제10권3호
• /
• pp.933-942
• /
• 2024

AI의 발달과 함께 2022년 등장한 인공지능 챗봇인 Chat GPT는 다양한 분야에 급속도로 확산하며 활용성을 넓혀가고 있다. 본 연구는 대학생을 대상으로 Chat GPT에 대한 지속사용 의도를 기술수용모델로 살펴보고 미래의 학습 방향에 관한 제언을 하고자 연구되었다. 연구 결과 Chat GPT의 특징들은 모두 대학생들의 인지된 유용성과 인지된 용이성에 긍정적인 영향을 미쳤다. 그러나 Chat GPT의 특징 중 시스템 품질과 상대적 이점은 지속사용 의도에 직접적인 영향을 주지 못했다. 다만, 인지된 유용성과 인지된 용이성을 매개할 경우 영향을 미치는 것으로 확인할 수 있었다. Chat GPT에 대한 인지된 유용성과 인지된 용이성은 지속사용 의도에 긍정적인 영향을 검증하였다.

• 수산해양교육연구
• /
• 제26권2호
• /
• pp.284-295
• /
• 2014

The purpose of the study was to validate the components of practical collaborative competencies by analyzing the perceptions of corporate personnel on practical collaborative competencies. The study reviewed the theories of collaborative intelligence, collective intelligence, cooperative learning, and learning communities. Based on the results of the literature review, the study derived seven categories of participative motivation for group activities, ability to share thinking and consciousness, motivation to share experiences, ability to control emotion, ability to promote interaction, creativity, and collaborative performance as the core competencies. To validate the elements, survey was conducted for 186 corporate personnels. The results showed that the personnels perceived the following elements as important collaborative competencies: participative motivation for group activities, motivation to form participatory atmosphere, ability to manage conflict effectively, ability to form relationships, ability to form positive team atmosphere.

• 한국정보시스템학회지:정보시스템연구
• /
• 제31권2호
• /
• pp.137-158
• /
• 2022

Purpose As artificial intelligence voice agents (AIVA) have been widely adopted in services, diverse forms of their voices, which are the main interface with users, have been experimented. The purpose of this study is to examine how users evaluate vocal characteristics (gender, voice pitch, and voice pace) of AIVA, depending on prior research on human voice attractiveness. Design/methodology/approach This study employed an experimental survey which 516 participated in. Each participant was randomly assigned into one of eight situations (e.g., male - higher pitch - faster pace) and listened a AIVA voice sample, which introduce weather information. Next, a participant answered three consequence factors (attractiveness, trust, and anthropomorphism). Findings The results reveal that female voices of AIVA were perceived as more attractive and trustworthy than male voices. As far as voice pitch goes, while lower-pitch voices were preferred in female voices, higher-pitch voices were preferred in male voices. Finally, faster voices of AIVA were more attractive than slower voices.

• 이베로아메리카
• /
• 제13권1호
• /
• pp.351-388
• /
• 2011

Many global business failures have been ascribed to a lack of intercultural competence, especially to a lack of an adequate conceptualization and definition of intercultural competence, focusing instead on the knowledge, skills, and attributes that appear to be its antecedents. Intercultural competence should be perceived as multifaceted important components of global management capabilities. Depending on the related concepts of intercultural competence, such as global mindset, intercultural sensitivity, and cultural intelligence, dynamic aspects of intercultural competence as learning process are suggested. Also, the domain of intercultural competence in the context of global management or business comprised three dimensions - perception management, relationship management, and self management. Each dimension is characterized by facets that further delineate aspects of intercultural competence. With respect to the domain of intercultural competence, appropriateintercultural training methods should be designed. In practice, human resource managers may benefit from gaining knowledge about which measures to use for identifying employee's weakness in intercultural competence in order to create appropriate training programs.