• 한국항공운항학회:학술대회논문집
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• 2015.11a
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• pp.231-236
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• 2015

Ever since the permission of overseas travel by the Chinese government in 1983, the Chinese outbound travel market has been growing at an expanding rate. The Republic of Korea has been able to reap great benefits from this growth, and this has been noticeable especially in the aviation market. Chinese passengers count for 23.9% of the total passengers at Incheon International Airport (IIA), and it is no doubt Chinese passengers will remain important customers for IIA. Given the fact that China has such a huge territory and possesses a population of more than 1.3 billion, there rises the need to divide China into smaller regions. By doing so, the different thoughts Chinese passengers have, and the actions they show in terms of travel and airport service consumption according to differing regions can be figured out. With knowledge of the differences, IIA can provide different services to fit Chinese passengers from differing regions, hence increasing the total consumer value and satisfaction rate of IIA. This study has divided China into 5 different regions according to official regional recognition of China, and difference of economical, social factors, etc... With the results obtained from this study, different strategies can be implemented for the 5 regions.

• Journal of the Korean Society for Aviation and Aeronautics
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• v.29 no.2
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• pp.25-35
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• 2021

Before COVID-19 outbreak in 2019, it is the core value of airline's service to provide check-in service to passengers face to face. However, due to the global pandemic of COVID-19 outbreak, it is expected the airline service in the future would be dramatically changed from being contacted to being untacted with technology-based self service(TBSS). This paper analyzed the perception of passengers using self service technology and their acceptance. According to empirical analysis, it was found that the change of passengers' perception after COVID-19 has a significant positive effect on the innovation of TBSS. The innovation of TBSS(Effectiveness and certainty) had both significant positive effect on the passengers' acceptance on TBSS at airport. Among variables of TBSS, convenience rather than usefulness of TBSS had a significant positive effect on intention to use TBSS of passengers. It was proposed that airlines not only contribute to increase acceptance of TBSS but also inform and promote the prevention effect of TBSS and the importance of untact service to minimize congestion at check-in counter in airport.

• Journal of the Korean Society for Aviation and Aeronautics
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• v.32 no.2
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• pp.20-28
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• 2024

The purpose of this study is to investigate the impact of negative emotions on the intention to share negative experiences caused by unruly passengers on flights. 163 questionnaires were collected and an SEM model was used to measure the relationship between passengers' negative emotions and sharing intentions. We empirically analyzed the impact of unruly passenger behavior on social media sharing intention through negative emotions, airline trust, and satisfaction with service recovery. Theoretically, we established a clear causal relationship between these variables. The results of this study shed light on the importance of developing a sustainable service strategy for passengers by analyzing the impact of negative emotions and sharing intentions. Based on our findings, we recognized that airlines should respond to disruptive behavior while understanding the negative emotional feelings of surrounding passengers. Therefore, this study strongly recommends that airlines should respond appropriately to in-flight disruptive behavior and ensure that passengers' negative emotions do not damage the overall reputation and image of the airline.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.15 no.7
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• pp.4528-4535
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• 2014

In this paper, a distributed evacuation system based on the positioning information of subway passengers is proposed. Recently, the subway station is becoming complicated by combining with shopping malls, and movie theaters. Compared to the increasing complexity of subway stations, evacuation systems are less complex. Subway passengers in each cell were estimated to use the access point in the subway cells and statistics information. The evacuation route is provided through a direction indicator and push alarm of a smart phone based on estimated the number of passengers and exit information of the subway station. Based on this schemes, a quick and safe evacuation system of subway passengers was proposed. The number of connection passengers was estimated using AP with OpenWrt embedded OS installed. The average error rate of the number of passenger was confirmed to be 15%, 17% and 23% at the confidence parameter of $1{\sigma}$, $2{\sigma}$, and $3{\sigma}$, respectively, through a simulation. The possibility of the system through a simple experiment was examined.

• Journal of the Ergonomics Society of Korea
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• v.13 no.1
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• pp.15-25
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• 1994

Based on Fatal Accident Reporting System (FARS) data, safety belt effect- tiveness in preventing fatalities is investigated for the following five types of crashes: frontal, left, rear, right, and rollover. Passenger cars containing two occupants, a driver and a right front passenger, are included in this analysis. For each crash type, these cars containing the two occupants are classified into four categories according to the safety belt usage categories for the two front seat occupants, namely, both belted, both unbelted, and either one was belted but not both. Relative risks of driver and right front passenger fatalities are compared among these four cases. For each crash type, two independent estimates of safety belt effectiveness are obtained for drivers and for right front passengers. The weighted average of the two estimates is calculated for drivers and for right front passengers for the five crash types. Using FARS data starting 1978 throught 1983, safety belts are more effective in rollover accidents than in frontal collisions. In rollover accidents, safety belt effectiveness estimate for drivers is $68%{\pm} 6% $ and that for right front passengers is $71%{\pm}6% $ , in which the error limits indicate one standard error. Sfety belt effectiveness estimates for drivers and right front passengers involved in frontal collisions are $41%{\pm} 9% $ and $37%{\pm} 10% $ , respectively. For left and right sided collisions and for both drivers and right-front-passengers, none of the four estimates are significantly different from 0%, statistically : however, when left and right sided collisions are combined with far sided occupants(drivers involved in right sided collisions and right front passengers involved in left sided collisions) safety belt effectiveness is significant, $38%{\pm} 12% $ . For rear collisions, the estimate for drivers shows statistically significant positive effect, $60%{\pm}23% $ . while for right-front-passengers the estimate is not significantly different from 0%. These results show that a safety belt is an effective restraint system not only in frontal crashes but also in a variety of crashes.

• Journal of the Korean Society for Railway
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• v.18 no.6
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• pp.586-595
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• 2015

Based on an observation that tag-out times of passengers from Smart Card data were clustered, Hong et al.[1] recently developed a precise algorithm that detects a logical path for metro passengers. The logical path means the sequence of train boarding and alighting. In this paper, we observe that tag-out times of passengers in Seoul Metro Line 9 were also clustered; we trace an actual logical path of passengers by applying the algorithm. As a result, we identify 91% of passengers successfully and find their logical paths; we also investigate passengers'preferences between express and local trains.

• Journal of Korean Society of Transportation
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• v.23 no.7 s.85
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• pp.181-190
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• 2005

The time required for airport process is considered more important as the airports are becoming bigger. International Civil Aviation Organization mattes this international standards and recommends not to exceed it. The passenger forecasting model is developed to predict the number of passengers at the check-in counter, and the area of formalities for departure and entry. In case of forecasting the number of outbound-passengers. the patterns of show-up lead time(SLT) at the check-in counter and lag time from check-in counter to the area of departure formalities are modeled in terms of time. On the other hand, the matter of the choice of check-in counters and areas of departure formalities are modeled in terms of space. In case of forecasting the number of inbound-passengers and transfer passengers, the time of airplane movement from arrival to block on at the gate and the time of passengers required from gate to the area of formalities for entry are modeled in terms of time. While the matter of the choice of gates and the areas of formalities for entry are modeled in terms of space. The average error of forecasting outbound-passengers and inbound-passengers is respectively 15% and 10%, which are considered excellent with the 5% error of passenger reservation information as input data. Through the development of passenger forecasting models, we assure we could provide passengers with valuable service because we allocate resource such as employees and equipments according to the degree of concentration of passengers.

• Journal of Auto-vehicle Safety Association
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• v.9 no.1
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• pp.32-36
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• 2017

In order to reduce the damage of life and property caused by an automobile accident, we should design new car models and safety standard with reference to the data analysis and in-depth investigation of the accident. In-depth research and analysis of the current world other than the police investigation team (GIDAS, iGLAD, NHTSA, etc.) and collect in-depth data. Going to develop a safety policy to make it much safer cars based on this data. However, the country still does not have the advantage of KIDAS data Safety Policy Direction. In KNCAP tests, there is nothing in order to protect far side passengers even if far side impact causes approximately 50% injured people. Based on DBs like KIDAS (Korean In-Depth Accident Study) and GIDAS, far side passengers got injured as much as near side passengers did. So as to protect far side passengers, KNCAP has to change the test method of side crashes. In this study, injury severities to compare with ES-2, World SID and Thor dummies and the movements of far and near side passengers, SLED TEST was used.

• 한국항공우주법학회:학술대회논문집
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• 2008.05a
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• pp.153-161
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• 2008

What was once known as common courtesy is rapidly disappearing in the air travel industry, and the violent behavior known as air rage is a constant threat. Once sought after by other industries for advice because of its expertise in customer service, the air travel industry has now slipped to the lowest rungs of companies with unhappy customers. As airlines cut corners in order to avoid bankruptcy, passengers' patience is tested by the stress of flight delays, crowded airports and close packed seating on airplanes. This article examines the situation, strategies used by passengers and ways the airline industry might better inspire courteous behavior in passengers. A cultural expectation of entitlement and competitiveness for limited resources has led to a breakdown in civilized behavior throughout society, both in the United States and internationally. Air travelers faced with rude and intrusive behavior from others on the flight are beginning to find their own ways of coping, such as high quality headphones to block offensive noises, and mechanical devices to keep the seat in front from reclining to the point where it hits their knees. The most potentially effective remedies will come from airlines that enlist cooperation by offering effective passenger education and possibly even incentives. Acceptable airline behaviors need to be plainly defined and stressed for passengers, both before boarding and onboard. In this paper, some methods are suggested to motivate passengers and to inspire courteous behavior.

• Proceedings of the KSR Conference
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• 2006.11b
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• pp.755-770
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• 2006

1974. 8.15 SeoulMetro, beginning with the first electric railway established at six cities, so it is managing mass transportation of traffic. Especially, in case of seoul, It is managing that from one to eight lines, 286.9km, 265 stations have installed and now it is carrying about 5.5million of passengers everyday, and 2,000million passengers a year. So accident is increasing from the station every year. For this measure, SeoulMetro prepares safety fence for passengers crash but, as suicides or people who watch the accident took place, for at the bottom of passengers crash protection, PSD installing is needed. Even though, PSD is managing ATO section but, in controlling SeoulMetro, one to four lines sections are (ATS, ATC)section. Between as ATS, ATC section, ATO section, subway gate and PSD must have opened and crossed always at the time. And the interlock control corrosion protection gate, managing skills with installation, method, using in history, apply to 10rail cars one train sets, and maximum applying 224% sections of passengers congested that consideration is to be needed. So 2004, SeoulMetro improved technology and basic design of PSD at ATS section. Based on this, from 2005.4 to 2006.6, using subway 2lines per 12stations set the model installation(full type 11stations, half type 1station) After installing in case of success, it is going about to suggest that effective analysis and hereafter subject.