• 제목/요약/키워드: organization trust

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사회복지사의 직무만족 영향 요인에 대한 연구: 장애인복지관을 중심으로 (A Study on the Factors Influencing Job Satisfaction of Social Workers: Focusing on Welfare Centers for People with Disabilities)

  • 손다진;김경화;신은경
    • 산업진흥연구
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    • 제8권4호
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    • pp.101-111
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    • 2023
  • 본 연구는 장애인복지관에 근무하는 사회복지사의 직무만족에 대한 영향 요인을 인구사회학적 특성, 개인특성, 직업특성, 조직특성 등 다차원적으로 살펴보는 것을 목적으로 진행되었다. 이를 위해 전국 장애인복지관 45개소에 근무하는 사회복지사 900명을 대상으로 설문조사를 진행하였으며, 최종적으로 770부를 최종 분석하였다. 주요 분석방법으로는 위계적 회귀분석을 활용하였으며, 분석결과는 다음과 같다. 첫째, 인구사회학적 특성 중에는 연령(-)이 직무만족에 영향을 미치는 것으로 확인되었다. 둘째, 개인특성 중에서는 탄력성(+)이 직무만족에 영향을 미치는 것으로 확인되었다. 셋째, 직무특성 중에서는 이직의도(-), 피드백(+)이 직무만족에 유의한 영향을 가졌다. 넷째, 조직특성에서는 조직신뢰와 참여적 의사결정이 직무만족에 정적(+)인 영향을 미치는 것으로 나타났다. 이러한 연구결과를 바탕으로 장애인복지관에 근무하는 사회복지사의 직무만족에 대한 이해를 확장시키고, 직무만족을 제고하기 위한 함의를 다차원적으로 제시하였다.

비즈니스 인텔리전스 시스템의 활용 방안에 관한 연구: 설명 기능을 중심으로 (A study on the use of a Business Intelligence system : the role of explanations)

  • 권영옥
    • 지능정보연구
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    • 제20권4호
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    • pp.155-169
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    • 2014
  • 다양한 빅데이터 기술이 발전함에 따라, 기업의 전략결정에 있어서 과거에는 의사결정자의 직관이나 경험에 의존하는 경향이 있었다면, 현재는 데이터를 활용한 과학적이고 분석적인 접근이 이루어지고 있다. 이에 많은 기업들이 경영정보시스템 중의 하나인 비즈니스 인텔리전스 (Business Intelligence) 시스템의 예측분석 기능을 활용하고 있다. 하지만, 이러한 시스템이 미래의 경영환경 변화를 예측하고 기업의 의사결정을 돕는 조언자 (Advisor)로서 역할을 한다고 가정할 때, 시스템에서 제공하는 분석결과가 의사결정자에게 도움을 주는 조언 (Advice) 의 역할을 하지 못하는 경우가 많은 실정이다. 따라서, 본 연구에서는 미래예측의 문제에 있어 의사결정자가 시스템의 조언을 따르는데 영향을 미치는 요소들과 영향력에 대해 분석하고, 그 결과를 바탕으로 데이터 기반의 의사결정을 보다 적극적으로 지원하는 시스템 환경을 제시하고자 한다. 좀 더 구체적으로는 예측 과정에 대한 자세한 설명이나 근거 제시가 시스템의 예측결과에 대한 의사결정자의 수용정도에 미치는 영향을 연구하였다. 이를 위하여 193명의 실험자를 대상으로 영화의 개봉 주 매출액을 예측하는 업무를 수행하고, 예측에 대한 설명의 길이와 조언자의 유형(사람과 시스템의 조언 비교)뿐 아니라 의사결정자의 개인 특성이 의사결정자의 조언 수용정도에 미치는 영향을 분석하였다. 시스템에서 제공하는 조언 내용인 예측결과와 설명에 대해 의사결정가가 느끼는 유용성, 신뢰성, 만족도가 조언의 수용에 미치는 영향도 분석하였다. 본 연구는 시스템의 분석결과를 조언으로 보고 조언자와 조언에 관한 의사결정학 분야의 선행연구를 접목시켜 경영정보시스템 연구 분야를 확장하였다는 점에서 연구의 의의가 있고, 실무적으로도 데이터 기반의 의사결정을 보다 적극적으로 지원할 수 있는 시스템 환경을 만들기 위해서 고려해야 할 점들을 제시함으로써 시스템 활용을 위한 정책결정에도 도움을 줄 수 있을 것으로 본다.

참여자관점에서 공급사슬관리 시스템의 성공에 영향을 미치는 요인에 관한 실증연구 (An Empirical Study on the Determinants of Supply Chain Management Systems Success from Vendor's Perspective)

  • 강성배;문태수;정윤
    • Asia pacific journal of information systems
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    • 제20권3호
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    • pp.139-166
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    • 2010
  • The supply chain management (SCM) systems have emerged as strong managerial tools for manufacturing firms in enhancing competitive strength. Despite of large investments in the SCM systems, many companies are not fully realizing the promised benefits from the systems. A review of literature on adoption, implementation and success factor of IOS (inter-organization systems), EDI (electronic data interchange) systems, shows that this issue has been examined from multiple theoretic perspectives. And many researchers have attempted to identify the factors which influence the success of system implementation. However, the existing studies have two drawbacks in revealing the determinants of systems implementation success. First, previous researches raise questions as to the appropriateness of research subjects selected. Most SCM systems are operating in the form of private industrial networks, where the participants of the systems consist of two distinct groups: focus companies and vendors. The focus companies are the primary actors in developing and operating the systems, while vendors are passive participants which are connected to the system in order to supply raw materials and parts to the focus companies. Under the circumstance, there are three ways in selecting the research subjects; focus companies only, vendors only, or two parties grouped together. It is hard to find researches that use the focus companies exclusively as the subjects probably due to the insufficient sample size for statistic analysis. Most researches have been conducted using the data collected from both groups. We argue that the SCM success factors cannot be correctly indentified in this case. The focus companies and the vendors are in different positions in many areas regarding the system implementation: firm size, managerial resources, bargaining power, organizational maturity, and etc. There are no obvious reasons to believe that the success factors of the two groups are identical. Grouping the two groups also raises questions on measuring the system success. The benefits from utilizing the systems may not be commonly distributed to the two groups. One group's benefits might be realized at the expenses of the other group considering the situation where vendors participating in SCM systems are under continuous pressures from the focus companies with respect to prices, quality, and delivery time. Therefore, by combining the system outcomes of both groups we cannot measure the system benefits obtained by each group correctly. Second, the measures of system success adopted in the previous researches have shortcoming in measuring the SCM success. User satisfaction, system utilization, and user attitudes toward the systems are most commonly used success measures in the existing studies. These measures have been developed as proxy variables in the studies of decision support systems (DSS) where the contribution of the systems to the organization performance is very difficult to measure. Unlike the DSS, the SCM systems have more specific goals, such as cost saving, inventory reduction, quality improvement, rapid time, and higher customer service. We maintain that more specific measures can be developed instead of proxy variables in order to measure the system benefits correctly. The purpose of this study is to find the determinants of SCM systems success in the perspective of vendor companies. In developing the research model, we have focused on selecting the success factors appropriate for the vendors through reviewing past researches and on developing more accurate success measures. The variables can be classified into following: technological, organizational, and environmental factors on the basis of TOE (Technology-Organization-Environment) framework. The model consists of three independent variables (competition intensity, top management support, and information system maturity), one mediating variable (collaboration), one moderating variable (government support), and a dependent variable (system success). The systems success measures have been developed to reflect the operational benefits of the SCM systems; improvement in planning and analysis capabilities, faster throughput, cost reduction, task integration, and improved product and customer service. The model has been validated using the survey data collected from 122 vendors participating in the SCM systems in Korea. To test for mediation, one should estimate the hierarchical regression analysis on the collaboration. And moderating effect analysis should estimate the moderated multiple regression, examines the effect of the government support. The result shows that information system maturity and top management support are the most important determinants of SCM system success. Supply chain technologies that standardize data formats and enhance information sharing may be adopted by supply chain leader organization because of the influence of focal company in the private industrial networks in order to streamline transactions and improve inter-organization communication. Specially, the need to develop and sustain an information system maturity will provide the focus and purpose to successfully overcome information system obstacles and resistance to innovation diffusion within the supply chain network organization. The support of top management will help focus efforts toward the realization of inter-organizational benefits and lend credibility to functional managers responsible for its implementation. The active involvement, vision, and direction of high level executives provide the impetus needed to sustain the implementation of SCM. The quality of collaboration relationships also is positively related to outcome variable. Collaboration variable is found to have a mediation effect between on influencing factors and implementation success. Higher levels of inter-organizational collaboration behaviors such as shared planning and flexibility in coordinating activities were found to be strongly linked to the vendors trust in the supply chain network. Government support moderates the effect of the IS maturity, competitive intensity, top management support on collaboration and implementation success of SCM. In general, the vendor companies face substantially greater risks in SCM implementation than the larger companies do because of severe constraints on financial and human resources and limited education on SCM systems. Besides resources, Vendors generally lack computer experience and do not have sufficient internal SCM expertise. For these reasons, government supports may establish requirements for firms doing business with the government or provide incentives to adopt, implementation SCM or practices. Government support provides significant improvements in implementation success of SCM when IS maturity, competitive intensity, top management support and collaboration are low. The environmental characteristic of competition intensity has no direct effect on vendor perspective of SCM system success. But, vendors facing above average competition intensity will have a greater need for changing technology. This suggests that companies trying to implement SCM systems should set up compatible supply chain networks and a high-quality collaboration relationship for implementation and performance.

수입소비재(輸入消費財) 유통구조(流通構造)의 효율화(效率化) 방안(方案) (An Analysis of the Imported Consumer Goods Distribution Sector of Korea: From a Vertical Structure Viewpoint)

  • 남일총
    • KDI Journal of Economic Policy
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    • 제13권1호
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    • pp.3-33
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    • 1991
  • 80년대에 들어서 본격화된 개방정책(開放政策)의 결과 대부분의 소비재(消費財)가 수입가능품목(輸入可能品目)이 되었고 이에 따라 소비재(消費財)의 수입(輸入)은 급격한 증가추세를 보이고 있으며 이 추세는 당분간 지속될 것으로 전망된다. 본고(本稿)에서는 우리나라의 수입소비재(輸入消費財) 유통구조(流通構造)의 현황(現況)을 분석하고 가격상승 및 후생감소를 야기시키는 문제점을 파악하며 이의 개선방안(改善方案)을 모색해 보았다. 본고(本稿)에서는 기존의 연구와는 달리 수입소비재(輸入消費財) 유통구조(流通構造)를 국제시장(國際市場)-수입단계(輸入段階)-국내(國內) 도(都) 소매단계(小賣段階)의 수직적 구조로 파악하고 이 수직적 구조를 구성하는 각 수평단계의 산업조직 및 수평단계를 연결하는 수직적 관계를 중심으로 하여 가격결정과정과 문제점을 분석하였다. 수입소비재(輸入消費財) 유통구조(流通構造)의 수평단계는 상품(商品) 및 지역(地域)에 의해 차별화된 독점적 경쟁 시장으로 볼 수 있으며, 수평단계간에는 대리점계약(代理店契約)과 재판매가격유지(再販賣價格維持)의 수직적(垂直的) 통제(統制)(vertical restraints)가 흔히 사용되고 있다. 수입소비재(輸入消費財) 유통구조(流通構造)의 주요 문제점으로는 독과점적(獨寡占的) 수입(輸入)에 따른 수입상의 독과점력, 국내 메이커에 의한 동종상품 수입에 의한 경쟁제한, 유통업자간의 담합 및 이의 유지를 위한 재판매가격유지(再販賣價格維持)의 성행, 불확실성(不確實性)과 정보불균형(情報不均衡)을 지적할 수 있다. 이러한 문제점을 시정하여 수입소비재(輸入消費財) 및 경쟁국산상품(競爭國産商品)의 가격하락(價格下落)과 국산상품(國産商品)의 품질개선(品質改善)을 유도하기 위하여는 독과점적 수입계약과 국내메이커에 의한 동종상품의 수입에 대한 공정거래규제(公正去來規制)를 도입하여야 하며, 수입가격표시제의 확대실시 및 탄력적 운영을 통한 합리적(合理的) 정보제공(情報提供)이 필요하다고 판단된다. 수입소비재(輸入消費財)의 유통구조는 또한 국내(國內) 도(都) 소매업(小賣業)의 일반적인 문제점으로 지적되고 있는 규모의 영세성, 무자료거래의 성행, 근대적 대형유통업체(大型流通業體)의 부족의 문제점을 가지고 있다. 이러한 문제점은 기본적으로 상가(商街)와 물류시설(物流施設)의 공급부족과 현행 부가가치세제(附加價値稅制)에 그 원인이 있다. 따라서 수입소비재 유통구조의 생산성을 향상시키고 경쟁을 촉진하기 위해서는 상업용 및 물류시설용 부동산의 공급확대유도(供給擴大誘導)와 부가가치세제(附加價値稅制)의 합리적 운영이 필요하다고 사료된다.

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네트워크 구조와 조직학습문화, 지식경영참여가 개인창의성 및 성과에 미치는 영향에 관한 실증분석: SI제안팀과 R&D팀의 비교연구 (Exploring Influence of Network Structure, Organizational Learning Culture, and Knowledge Management Participation on Individual Creativity and Performance: Comparison of SI Proposal Team and R&D Team)

  • 이건창;서영욱;채성욱;송석우
    • Asia pacific journal of information systems
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    • 제20권4호
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    • pp.101-123
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    • 2010
  • Recently, firms are operating a number of teams to accomplish organizational performance. Especially, ad hoc teams like proposal preparation team are quite different from permanent teams like R&D team in the sense of how the team forms network structure and deals with organizational learning culture and knowledge management participation efforts. Moreover, depending on the team characteristics, individual creativity will differ from each other, which will lead to organizational performance eventually. Previous studies in the field of creativity are lacking in this issue. So main objectives of this study are organized as follows. First, the issue of how to improve individual creativity and organizational performance will be analyzed empirically. This issue will be performed depending on team characteristics such as ad hoc team and permanent team. Antecedents adopted for this research objective are cultural and knowledge factors such as organizational learning culture, and knowledge management participation. Second, the network structure such as degree centrality, and structural hole is used to analyze its influence on individual creativity and organizational performance. SI (System Integration) companies are facing severely tough requirements from clients to submit very creative proposals. Also, R&D teams are widely accepted as relatively creative teams because their responsibilities are focused on suggesting innovative techniques to make their companies remain competitive in the market. SI teams are usually ad hoc, while R&D teams are permanent on an average. By taking advantage of these characteristics of the two kinds of teams, we will prove the validity of the proposed research questions. To obtain the survey data, we accessed 7 SI teams (74 members), and 6 R&D teams (63 members), collecting 137 valid questionnaires. PLS technique was applied to analyze the survey data. Results are as follows. First, in case of SI teams, organizational learning culture affects individual creativity significantly. Meanwhile, knowledge management participation has a significant influence on Individual creativity for the permanent teams. Second, degree centrality Influences individual creativity significantly in case of SI teams. This is comparable with the fact that structural hole has a significant impact on individual creativity for the R&D teams. Practical implications can be summarized as follows: First, network structure of ad hoc team should be designed differently from one of permanent team. Ad hoc team is supposed to show a high creativity in a rather short period, implying that network density among team members should be improved, and those members with high degree centrality should be encouraged to show their Individual creativity and take a leading role by allowing them to get heavily engaged in knowledge sharing and diffusion. In contrast, permanent team should be designed to take advantage of structural hole instead of focusing on network density. Since structural hole can be utilized very effectively in the permanent team, strong arbitrators' merits in the permanent team will increase and therefore helps increase both network efficiency and effectiveness too. In this way, individual creativity in the permanent team is likely to lead to organizational creativity in a seamless way. Second, way of Increasing individual creativity should be sought from the perspective of organizational culture and knowledge management. Organization is supposed to provide a cultural atmosphere in which Innovative idea suggestions and active discussion among team members are encouraged. In this way, trust builds up among team members, facilitating the formation of organizational learning culture. Third, in the ad hoc team, organizational looming culture should be built such a way that individual creativity can grow up fast in a rather short period. Since time is tight, reasonable compensation policy, leader's Initiatives, and learning culture formation should be done In a short period so that mutual trust is built among members quickly, and necessary knowledge and information can be learnt rapidly. Fourth, in the permanent team, it should be kept in mind that the degree of participation in knowledge management determines level of Individual creativity. Therefore, the team ought to facilitate knowledge circulation process such as knowledge creation, storage, sharing, utilization, and learning among team members, which will lead to team performance. In this way, firms must control knowledge networks in permanent team and ad hoc team in a way mentioned above so that individual creativity as well as team performance can be maximized.

기업 웹 아이덴티티의 분석에 관한 연구 -스포츠신발사이트를 중심으로 (Study on the analysis of Web Corporate identity -Especially on the Sports Shoes sites)

  • 신순호
    • 디자인학연구
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    • 제17권2호
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    • pp.147-156
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    • 2004
  • 기업은 국민경제를 구성하는 기본적 단위이며, 생산수단의 소유와 노동의 분리를 기초로 하여 영리목적을 추구하는 독립적인 생산경제단위를 이루고 있다. 시장경제 메커니즘에서 생존하기 위해 계획경제에 의해 가격과 생산량이 결정되었다 하더라도 소비자의 기호에 따라 생산량과 수요량은 일치할 수 없게 되었다. 기업은 소비자의 기호를 파악하여 상품개발을 하고 광고를 위해 소비자에게 자신의 글 그림 음성 등 시청 각 매체가 동원된다. 광고란 광고 메시지 속에 어떤 형태로든 밝혀져 있는 기업이나 비영리기관 또는 개인이 여러 매체를 통한 커뮤니케이션이다. 기업은 상품만을 알리는 것이 아닌 기업자체가 판매원이 되어서 기업의 이미지를 소비자에게 어필하는 시대가 되었다. 기업 아이덴티티는 기업이 표방하고자하는 내용을 시각화하고 그 기업이 가진 모토나 슬로건 등 기업의 문화를 형상화하여 소비자에게 상품과 기업의 신뢰를 구축하여 지속적인 고객으로 유지하도록 마케팅전략을 세우고 있으며 90년대 www의 발전으로 매체가 online으로 확대되었다. www의 발전은 세계를 하나의 네트워크로 묶어주고 있으며 제한된 공간에서 무한 경쟁의 시장으로 변하게 되었다. 본 연구에서는 웹 아이덴티티의 개념과 특성을 정의하고 스포츠 신발을 중심으로 스포츠신발 사이트의 아이덴티티의 표현을 조사 분석한다. 세계적 다국적 기업이 제공하는 한국어 판 웹 아이덴티티와 국내기업이 제공하는 웹 아이덴티티가 과연 국내 소비자에게 어떤 영향을 미치고 있는가에 대해 연구하였다. 설문조사는 20대를 중심으로 404명을 조사하였고 전문통계 프로그램인 SAS v8.0을 통해 통계분석을 하였다. 설문조사의 통계분석을 통해 인터넷으로 대학생들의 인터넷 이용실태를 알 수 있었으며 나이키, 아디다스, 리복, 프로스펙스의 웹 아이덴티티를 분석함으로 현재 웹 아이덴티티의 효과를 분석하였다. 또한 사이트 방문에 따른 메이커 선호도에 따른 웹 아이덴티티의 운영에 대해 연구하였다.

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방사선사의 서번트 리더십에 관한 고찰 (A Study Concerning of Servant Leadership of Radiotechnologist)

  • 안현;고성진;강세식;김동현;김창수;김정훈
    • 대한방사선기술학회지:방사선기술과학
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    • 제35권3호
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    • pp.201-210
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    • 2012
  • 본 연구는 일반적인 서번트 리더십 관점에서 방사선사가 인지하는 서번트 리더십을 조명해 보고 이를 토대로 임상에 근무하는 방사선사의 조직효과를 높이기 위한 방안뿐 만 아니라 방사선사의 근무조건 개선 및 향상을 위한 방안을 제시하고 하였다. 모집단은 부산소재의 병원에 근무하는 290명의 방사선사를 대상으로 설문을 통해 진행하였다. 회수된 자료에 대한 분석은 SPSS/PC+Win13 버전을 사용하였으며, 집단 간 차이검증을 위해 일원분산분석(one-way, ANOVA)을 시행하였다. 배경인자에 따른 서번트 리더십은 기혼에 비해 미혼이, 연령은 20대 이상에서, 근무부서는 핵의학과가 타 집단에 비해 비교적 높은 수치를 나타냈다. 또한 근무형태는 정규직이, 병원 유형에서는 대학병원이 점수가 높게 나타났으며 방사선사가 된 동기에서는 취업전망을 선택한 군에서 높게 나타났다. 병원조직은 효율적인 인력관리를 통해 조직의 역량과 성과를 높여야 한다. 병원 조직구성원중 하나인 방사선사에게 평등한 공동체의 일원으로서 정직과 신뢰에 기초한 참된 권위를 바탕으로 공동체를 위하여 봉사하는 서번트 리더십은 미래사회가 요구하는 참된 리더십의 새로운 모델임을 확인하였다.

이태리 레스토랑 종사자들의 리더십 유형에 관한 연구 (Research on the Leadership Types in Italian Restaurants)

  • 임성빈;김판진
    • 유통과학연구
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    • 제10권12호
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    • pp.35-43
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    • 2012
  • Purpose - This study analyzes the effects of types of leadership on the employees of Italian restaurants, its efficacy, and organizational citizenship behavior, utilizing a causal assessment model. In this study, independent variables such as the type of leadership perceived in the manager or chef by an Italian restaurant's employees, and its efficacy were parameters, and the organizational citizenship behavior and organizational effectiveness were the variables representing the results in the hypothesis. The study aimed to draw implications by verifying the leadership via efficacy and the impact on organizational citizenship behavior of Italian restaurants. Research design, data, methodology - For the purpose of this analysis, specific questionnaire items were configured according to the theory and efficacy of the study. From a questionnaire used in organizational citizenship behavior comprising 22 questions, six were modified to suit the research purpose of this study. The configured questionnaire comprised 5 parts and 40 items. A Likert (Likert) 5-point scale was utilized to measure responses to the questionnaire items from the employees of an Italian restaurant in Seoul who participated in the survey. For data collection, 400 questionnaires were distributed, and 344 collected. Factor analysis and reliability verification were conducted using SPSS18.0 and AMOS18.0. A covariance structure analysis was conducted to test the research hypotheses. Results - Based on the results of the analyses, the summary and suggested implications of the research are as follows: The covariance structure analysis used to analyze the kind of effect transformational and transactional leadership styles in Italian restaurant employees had on self-efficacy, group-efficacy, and organizational citizenship behavior, indicated that among the characteristics of transformational leadership (such as, idealized influence, inspirational motivation, individual consideration, and intellectual stimulation), idealized influence and individual consideration had a positive influence on self-efficacy. Idealized influence, individual consideration, conditional reward, and management by exception also positively influenced self-efficacy and altruistic and conscientious behavior (organizational citizenship behavior). Conclusions - Results suggest that with regard to self-efficacy and group efficacy, managers in different departments and chefs should provide team members with a vision for the future, increase their confidence in their abilities, and build their trust in the organization. By evaluating employee performance and experiences, management can demonstrate leadership and encourage organizational citizenship behavior through enjoyable, voluntary participation. Transformational and transactional leadership is effective in group processes that include social-exchange relationships, self-efficacy and group efficacy, and organizational citizenship behavior. However, as this research study utilizes only self-reported data, it has several limitations, such as a vulnerability of errors caused by the various experiment types. A significant limitation of this study is the lack of potential for the duplication of results. The covariance structure analysis, however, provides complementation to limit the impact of errors from self-reporting studies. A future study can extend this research by utilizing different data collection methods.

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화이트헤드의 언어 이해와 상징적 연관 (Language and Symbolic Reference in Whitehead′s Philosophy)

  • 문창옥
    • 인문언어
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    • 제6권
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    • pp.147-166
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    • 2004
  • Whitehead's discussion of language is not to be found in any one book or article. It is interwoven with his discussion of many other questions. He was, however, greatly concerned with the problem of symbolism in general and the uses of language. He regards language, spoken or written, as an instrument devised by men to aid them in their adjustment to the environment in which they live Language is used for many specific purposes in the process of this adjustment. Words are employed not only to refer to data and to express emotions. They may be used also to record experiences, and thoughts about these experiences. Worts also function as instruments in the organization of experiences as they are considered in retrospect. Thus words free us from the bondage of the immediate. And Whitehead's theory of meaning is implicit in his discussion of the functions of language. According to him, the human mind is functioning symbolically when some components of its experience elicit consciousness, beliefs, emotions, and usages, respecting other components of its experiences. The former set of components are the 'symbols', and the latter set constitute the 'meaning' of the symbols. Whitehead points out that one word may have several meanings, i.e. refer to several different data. In order to understand, thus, the meaning to which a word refers, it is sometimes very important to appreciate the system of thought within which a person is operating. Further, Whitehead's discussion of language includes a number of cogent warning the deficiencies of language, and hence the need for great care in the use of words. In fact, language developed gradually. For the most part we have created words designed to deal with practical problems. Attention focuses on the prominent features in a situation, in particular the changing aspects of things. With reference to such data our words are relatively adequate. However, this issues in an unfortunate superficiality. The enduring, the subtle, the complex and the general aspects of the universe do not have adequate verbal representation. for this reason, Whitehead's position concerning the uses of language in speculative philosophy is stated with pungent directness. The uncritical trust in the adequacy of language is one of the main errors to which philosophy is liable. Since ordinary language does not do justice to the generalities, profundities and complexities of life, it is obvious that philosophy requires new words and phrases, or at least the revision of familiar words and phrases. Proceeding to develop the theme Whitehead contends that words and phrases must be stretched towards a generality foreign to their ordinary usage. In the same vein Whitehead refers to the need to realize that language which is the tool of philosophy needs to be redesigned just as in physical science available physical apparatus needs to be redesigned. But even these words and phrases, stretched or redesigned, are never completely adequate in philosophical speculations. They are, in his opinion, merely a great improvement over ordinary language or the language science, mathematics or symbolic logic.

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노조에 대한 태도와 협력적 노사관계가 조직몰입과 조직시민행동에 미치는 영향: IT산업을 중심으로 (The Effect of the Attitude to Labor Unions and Union-Management Cooperation on Organizational Commitment and Organizational Citizenship Behavior: Evidence from the IT Industry)

  • 함상우
    • 한국인터넷방송통신학회논문지
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    • 제17권1호
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    • pp.269-279
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    • 2017
  • 오늘날 IT산업의 발전에 따라 대형 IT 기업들이 등장하기 시작하면서 IT산업 내 노동조합의 중요성이 보다 커지기 시작했다. 노조는 조직 내 근로생활의 질을 향상시킴으로써 구성원을 만족시키며 역할을 수행해 나가야 한다. 노조가 역할을 충실히 수행하게 되면 구성원은 노조에 대한 긍정적 태도를 지니게 될 것이다. 이에 따라 구성원은 보다 만족하게 될 것이고 조직에서 보다 긍정적 결과들을 만들게 될 것이다. 또한 근로자가 노조에 긍정적 태도를 지녀도 노사가 협력하지 않거나(강성노조), 노사는 협력하지만 근로자가 부정적 태도를 지니면(어용노조) 구성원들의 성과도 저해될 것이다. 따라서 노조에 대한 긍정적 태도와 노사의 협력적 관계는 동시에 수반되어야 할 것이다. 이러한 관계를 노조에 대한 태도(만족, 몰입 신뢰)가 조직몰입과 조직시민행동에 미치는 영향과 협력적 노사관계의 조절효과를 통해 설명한다. 이 연구는 IT 산업에서 노조가 나아가야 할 방향으로 조합원들에게 인정을 받기 위해 노력하며 동시에 사용자와의 긍정적 관계를 유지해야 함을 설명한다.