• ETRI Journal
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• v.33 no.5
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• pp.720-730
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• 2011

Opinion mining involves the analysis of customer opinions using product reviews and provides meaningful information including the polarity of the opinions. In opinion mining, feature extraction is important since the customers do not normally express their product opinions holistically but separately according to its individual features. However, previous research on feature-based opinion mining has not had good results due to drawbacks, such as selecting a feature considering only syntactical grammar information or treating features with similar meanings as different. To solve these problems, this paper proposes an enhanced feature extraction and refinement method called FEROM that effectively extracts correct features from review data by exploiting both grammatical properties and semantic characteristics of feature words and refines the features by recognizing and merging similar ones. A series of experiments performed on actual online review data demonstrated that FEROM is highly effective at extracting and refining features for analyzing customer review data and eventually contributes to accurate and functional opinion mining.

• Journal of the Korea Society of Computer and Information
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• v.17 no.9
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• pp.39-47
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• 2012

The opinion of user on a certain product is expressed in positive/negative sentiments for specific features of it. In some cases, they are expressed for a holistic part of homogeneous specific features, or expressed for product itself. Therefore, in the area of opinion mining, name of opinion features to be extracted are specific feature names, holonyms for theses specific features, and product names. However, when the opinion target is described with product name or holonym, sometimes it may not match feature name of opinion sentence to true opinion target intended by the reviewer. In this paper, we present a method to extract opinion targets from opinion sentences. Most importantly, we propose a method to extract true target from the feature names mismatched to a intended target. First, we extract candidate opinion pairs using dependency relation between words, and then select feature names frequently mismatched to opinion target. Each selected opinion feature name is replaced to a specific feature intended by the reviewer. Finally, in order to extract relevant opinion features from the whole candidate opinion pairs including modified opinion feature names, candidate opinion pairs are rearranged by the order of user's interest.

• Proceedings of the Korea Contents Association Conference
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• 2018.05a
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• pp.7-8
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• 2018

This study proposes an analysis of the Word2vec-based machine learning classifiers for the sake of opinion mining tasks. As a bench-marking method, BOW (Bag-of-Words) was adopted. On the basis of utilizing the Word2vec and BOW as feature extraction methods, we applied Laptop and Restaurant dataset to LR, DT, SVM, RF classifiers. The results showed that the Word2vec feature extraction yields more improved performance.

• Journal of Information Processing Systems
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• v.12 no.4
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• pp.591-611
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• 2016

High dimensional space is the biggest problem when classification process is carried out, because it takes longer time for computation, so that the costs involved are also expensive. In this research, the facial space generated from homogeneous and non-homogeneous polynomial was proposed to extract the facial image features. The homogeneous and non-homogeneous polynomial-based eigenspaces are the second opinion of the feature extraction of an appearance method to solve non-linear features. The kernel trick has been used to complete the matrix computation on the homogeneous and non-homogeneous polynomial. The weight and projection of the new feature space of the proposed method have been evaluated by using the three face image databases, i.e., the YALE, the ORL, and the UoB. The experimental results have produced the highest recognition rate 94.44%, 97.5%, and 94% for the YALE, ORL, and UoB, respectively. The results explain that the proposed method has produced the higher recognition than the other methods, such as the Eigenface, Fisherface, Laplacianfaces, and O-Laplacianfaces.

• Information Systems Review
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• v.17 no.1
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• pp.49-64
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• 2015

Customer reviews which include subjective opinions for the product or service in online store have been generated rapidly and their influence on customers has become immense due to the widespread usage of SNS. In addition, a number of studies have focused on opinion mining to analyze the positive and negative opinions and get a better solution for customer support and sales. It is very important to select the key terms which reflected the customers' sentiment on the reviews for opinion mining. We proposed a document-level terms-based sentiment classification model by select in the optimal terms with part of speech tag. SVMs (Support vector machines) are utilized to build a predictor for opinion mining and we used the combination of POS tag and four terms extraction methods for the feature selection of SVM. To validate the proposed opinion mining model, we applied it to the customer reviews on Amazon. We eliminated the unmeaning terms known as the stopwords and extracted the useful terms by using part of speech tagging approach after crawling 80,000 reviews. The extracted terms gained from document frequency, TF-IDF, information gain, chi-squared statistic were ranked and 20 ranked terms were used to the feature of SVM model. Our experimental results show that the performance of SVM model with four POS tags is superior to the benchmarked model, which are built by extracting only adjective terms. In addition, the SVM model based on Chi-squared statistic for opinion mining shows the most superior performance among SVM models with 4 different kinds of terms extraction method. Our proposed opinion mining model is expected to improve customer service and gain competitive advantage in online store.

• East Asian mathematical journal
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• v.37 no.5
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• pp.599-612
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• 2021

In China, Weibo is one of the social platforms with more users. It has the characteristics of fast information transmission and wide coverage. People can comment on a certain event on Weibo to express their emotions and attitudes. Judging the emotional tendency of users' comments is not only beneficial to the monitoring of the management department, but also has very high application value for rumor suppression, public opinion guidance, and marketing. This paper proposes a two-input Adaboost model based on TextCNN and BiLSTM. Use the TextCNN model that can perform local feature extraction and the BiLSTM model that can perform global feature extraction to process comment data in parallel. Finally, the classification results of the two models are fused through the improved Adaboost algorithm to improve the accuracy of text classification.

• Proceedings of the Korea Information Processing Society Conference
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• 2008.11a
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• pp.631-634
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• 2008

인터넷을 이용한 사람들의 사회 참여가 확대되면서 다양한 의견(Opinion)들이 급속도로 증가하고 있으며 이러한 의견을 분석하여 유용한 정보로 활용하기 위한 연구가 활발히 진행되고 있다. 그 중에서도 상품리뷰는 기업에서 연구, 개발, 마케팅의 주요 자료로 사용되고 있으며 사용자가 상품의 구매를 결정하는 중요한 요인 중 하나로 작용하고 있다. 본 논문에서는 한국어로 이루어진 상품 리뷰를 분석하여 의견 자질(Feature)을 추출하고 분류(Classification)하는 시스템을 설계하고 구현하였다. 한글 의견 자질 추출을 위하여 먼저 한글 상품 리뷰를 분석하여 의견 사전을 구축하였다. 의견 사전으로는 의견 자질과 의견 어휘, 독립의견어휘, 의견 숙어, 부정어 등의 각기 다른 세부 사전을 구축하여 리뷰 분석 시 단계적으로 적용하여 정확도를 높일 수 있도록 설계하였다. 이렇게 구현된 시스템을 평가하기 위하여 각기 다른 3개의 도메인에서 실제 한국어 리뷰를 수집하여 실험을 수행하였으며 자질 추출에서는 평균 78.86% 정확률, 61.41% 재현율을, 극성 분류에서는 평균 69.46% 정확률, 42.26% 재현율을 나타냈다.

• Journal of KIISE:Computing Practices and Letters
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• v.14 no.3
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• pp.336-340
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• 2008

Sentiment classification is a recent subdiscipline of text classification, which is concerned not with the topic but with opinion. In this paper, we present a Korean sentence and document classification system using effective sentiment features. Korean sentiment classification starts from constructing effective sentiment feature sets for positive and negative. The synonym information of a English word thesaurus is used to extract effective sentiment features and then the extracted English sentiment features are translated in Korean features by English-Korean dictionary. A sentence or a document is represented by using the extracted sentiment features and is classified and evaluated by SVM(Support Vector Machine).