• 제목/요약/키워드: occupational wellness

검색결과 26건 처리시간 0.031초

콜 센터 상담원의 웰니스에 영향을 미치는 요인 (Factors Influencing the Wellness of Call Center Employees)

  • 김연주;김광숙;김유림
    • 지역사회간호학회지
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    • 제33권1호
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    • pp.128-138
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    • 2022
  • Purpose: This study aimed to identify the factors influencing the wellness of call center employees. Methods: From December 2018 to October 2019, a cross-sectional study was conducted with 155 workers recruited from the call centers in Seoul, South Korea. Data were collected using self-administered questionnaires. The questionnaires were used to measure the following scales: Korean occupational stress scale, emotional labor scale, work-life balance scale and wellness scale. Using the SPSS 26.0 program, the descriptive statistics, independent t-test, ANOVA, correlation analysis, and multiple regression analysis were conducted. Results: The mean score of the wellness level of call center employees was 3.05 out of a maximum of 5.00. More wellness level of call center employees was associated with gender, psychiatric diagnosis, and call characteristics. A multiple regression analysis indicated that the total scores on the wellness scale were predicted by call characteristics, occupational stress and work-life balance, with an explanatory power of 42.2%. Conclusion: Study findings show that it is necessary to promote wellness in call center workers with differentiated strategies according to call characteristics, occupational stress and work-life balance. This implies that it is necessary to understand the call characteristics and patterns of workers and to provide an innovative wellness program tailored to individual characteristics for an effective management of the emotional labor and occupational stress.

근로자를 위한 웰니스지표 개발 (Development of a Wellness Index for Workers)

  • 최문종;손창식;김진수;하영미
    • 대한간호학회지
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    • 제46권1호
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    • pp.69-78
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    • 2016
  • Purpose: The purpose of this study was to develop a wellness index for workers (WIW) and examine the validity and reliability of the WIW for assessing workers' wellness. Methods: The developmental process for the instrument included construction of a conceptual framework based on a wellness model, generation of initial items, verification of content validity, preliminary study, extraction of final items, and psychometric testing. Content validity was verified by 4 experts from occupational health nursing and wellness disciplines. The construct validity, convergent validity and discriminant validity were examined with confirmatory factor analysis. The reliability was examined with Cronbach's alpha. The participants were 494 workers from two workplaces. Results: Eighteen items were selected for the final scale, and the results of the confirmatory factor analysis supported a five-factor model of wellness with acceptable model fit, and factors named as physical emotional social intellectual occupational wellness. The convergent and discriminant validity were also supported. The Cronbach's alpha coefficient was .91. Conclusion: The results indicate that the WIW is a valid and reliable instrument to comprehensively assess workers' wellness, and to provide basic directions for developing workplace wellness program.

전통시장 상인의 지각된 운동 유익성 및 장애성, 유능감, 우울이 웰니스에 미치는 영향 (Exploring the relationships between Exercise Benefits/Barriers, Competence, Depression and Wellness in Traditional Market Traders)

  • 하영미;이수연;채여주
    • 한국직업건강간호학회지
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    • 제29권1호
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    • pp.29-37
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    • 2020
  • Purpose: The purpose of this study was to examine relationships between perceived exercise benefits/barriers, competence, depression, and wellness, and then to identify influencing factors on the wellness of traditional market traders. Methods: One hundred eight persons working in a traditional market participated in the study of questionnaire. Data were analyzed using t-test, ANOVA, and multiple regression. Results: The scores were 2.82±0.66 for "perceived exercise benefits", 1.84±0.42 for "perceived exercise barriers", 4.68±1.56 for "competence", 9.60±7.56 for "depression", and 3.64±0.64 for "wellness". Regression analysis to identify factors affecting the wellness of traditional market traders showed that "perceived exercise benefits" was the most significant factor (β=.32, p<.001), followed by "competence" (β=.04, p=.009) and "depression" (β=.17, p=.039). The explanatory power of these variables for wellness of traditional market traders was 53%. Conclusion: Our findings suggest that perceived exercise benefits, competence and depression are significantly related to traditional market trader's wellness. Therefore, wellness programs should be developed to reduce depression and improve perceived exercise benefits and competence.

버스 운송업 근로자의 직무 스트레스, 신체활동, 주관적 행복감이 웰니스에 미치는 영향 (Effects of Job Stress, Physical Activity, Subjective Happiness on Wellness among Bus Drivers)

  • 이수연;서영자;채여주;하영미
    • 한국직업건강간호학회지
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    • 제29권4호
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    • pp.295-305
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    • 2020
  • Purpose: This study aimed to identify the factors that influence the wellness of bus drivers by examining the relationships between job stress, physical activity, subjective happiness, and wellness. Methods: Self-report questionnaires were distributed during October 2017. Results: Based on a multiple regression analysis, the significant factors found to affect the wellness of bus drivers were physical activity (β=.48, p<.001), subjective happiness (β=.25, p=.001), and job stress (β=-.17, p=.025). The total explanatory power of the study variables for wellness was 45.7% (F=33.04, p<.001). Conclusion: These findings highlight a need to develop workplace wellness programs to reduce job stress and improve physical activity and subjective happiness among bus drivers.

Synthesis of Evidence to Support EMS Personnel's Mental Health During Disease Outbreaks: A Scoping Review

  • Bronson B. Du;Sara Rezvani;Philip Bigelow;Behdin Nowrouzi-Kia;Veronique M. Boscart;Marcus Yung;Amin Yazdani
    • Safety and Health at Work
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    • 제13권4호
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    • pp.379-386
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    • 2022
  • Emergency medical services (EMS) personnel are at high risk for adverse mental health outcomes during disease outbreaks. To support the development of evidence-informed mitigation strategies, we conducted a scoping review to identify the extent of research pertaining to EMS personnel's mental health during disease outbreaks and summarized key factors associated with mental health outcomes. We systematically searched three databases for articles containing keywords within three concepts: EMS personnel, disease outbreaks, and mental health. We screened and retained original peer-reviewed articles that discussed, in English, EMS personnel's mental health during disease outbreaks. Where inferential statistics were reported, the associations between individual and work-related factors and mental health outcomes were synthesized. Twenty-five articles were eligible for data extraction. Our findings suggest that many of the contributing factors for adverse mental health outcomes are related to inadequacies in fulfilling EMS personnel's basic safety and informational needs. In preparation for future disease outbreaks, resources should be prioritized toward ensuring adequate provisions of personal protective equipment and infection prevention and control training. This scoping review serves as a launching pad for further research and intervention development.

웰니스 요인이 장애인근로자의 삶의 질과 주관적 행복감에 미치는 영향 (Effect of Wellness Components on the Quality of Life and Subjective Happiness of Workers with Disabilities)

  • 이민희
    • 디지털융복합연구
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    • 제16권8호
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    • pp.361-371
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    • 2018
  • 본 연구는 장애인근로자의 웰니스 요인이 삶의 질과 주관적 행복감에 영향을 미치는지에 관한 실증연구이며, 장애인근로자들이 실생활에서 웰니스를 경험하고 건강지향적인 삶을 살아가는데 기여하고자 한다. 본 조사는 제8차 장애인고용패널조사의 원자료(raw data)를 활용하였으며 탐색적 요인분석을 통해 신체적 웰니스, 정서적 웰니스, 사회적 웰니스, 인지적 웰니스, 직업적 웰니스 요인을 도출하였다. 그리고 웰니스 요인들이 장애인근로자의 삶의 질과 주관적 행복감에 영향을 유의미한 영향을 미치는지 분석하였다. 분석결과, 5개의 웰니스 요인은 장애인의 삶의 질과 주관적 행복감에 유의미한 정(+)의 영향을 미치는 것으로 나타났다. 또한 삶의 질은 주관적 행복감에 유의미한 영향을 미치는 것으로 나타났다. 결론적으로 장애인근로자의 웰니스가 높아져야만 그들의 삶의 질과 주관적 행복감이 향상되는 것을 확인하였다. 앞으로 장애유형에 맞는 웰니스적 프로그램을 개발하고 실생활에 적용할 수 있는 지표개발을 위한 연구가 필요하다.

웰니스 구성요소에 대한 융복합적 검증 웰니스 구성요소가 웰니스 상태에 미치는 영향 (Impacts of Wellness Components on Individuals' Wellness Status for Wellness Convergence Systems)

  • 최문종;이동하;강원석;하영미;김상현
    • 디지털융복합연구
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    • 제13권7호
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    • pp.381-391
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    • 2015
  • 현대사회에서 개인들은 건강에 대한 내적 생각을 수동적 형태에서 역동적, 적극적 상태로 생각의 전황을 이루고 있다. 이에 웰니스(wellness)에 대한 관심이 매우 높아지고 있다. 하지만 웰니스에 대한 연구는 개인의 웰니스 상태를 측정하는 지수(index)개발 정도로 한정되어 왔다. 이에 본 연구에서는 웰니스의 주요 구성요소인 신체적, 정서적, 인지적, 사회적, 직업적 웰니스가 직장인들의 웰니스 상태에 어떤 영향을 미치는지 실증적으로 검증하였다. 총 494명으로부터 수집된 자료로 Partial Least Square(PLS) 접근방법을 사용하여 분석하였다. 연구결과 총 5가지 웰니스 구성요소 모두 웰니스 상태에 중요한 영향을 미치는 것으로 나타났다. 이러한 연구결과를 바탕으로 웰니스 융복합 시스템을 개발하는데 필요한 이론적, 실무적 시사점을 제시하였다.

Contributors to Fatigue of Mine Workers in the South African Gold and Platinum Sector

  • Pelders, Jodi;Nelson, Gill
    • Safety and Health at Work
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    • 제10권2호
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    • pp.188-195
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    • 2019
  • Background: Mine workers in South Africa face challenges relating to poor health and safety, including fatigue risks, and poor socioeconomic and living conditions. Fatigue results in impaired mental and physical performance. The aim of this study was to assess contributors to fatigue of mine workers in South Africa. Methods: Data collection took place at four gold mines and one platinum mine in South Africa. A total of 21 focus groups were held with individuals in management, union representatives, and mine workers, and 564 questionnaires were completed by mine workers to gather information about fatigue and potential contributors to fatigue at these mines. Results: Qualitatively (through focus groups), fatigue was attributed to extended working hours, harsh working conditions, high workloads, production pressure, and resource constraints, along with aspects relating to demographic and socioeconomic factors, living conditions, lifestyle, health, and wellness. Greater fatigue was significantly associated with younger age, indebtedness, a lack of exercise, poor nutrition, less sleep, increased alcohol use, poor self-reported health, more sick leave, higher stress, and lower job satisfaction. Conclusion: The aim of the study was achieved; numerous work-, sociodemographic-, lifestyle-, and wellness-related factors were linked to fatigue in the participating mine workers. Contributors to fatigue should be addressed to improve health, safety, and sustainability in the industry.

가상현실 콘텐츠를 활용한 인지재활프로그램 훈련이 뇌혈관질환 환자의 인지, 일상생활활동, 상지기능에 미치는 영향 (The Effectiveness of Cognitive Rehabilitation Program using Virtual reality content on Cognition, Activities of daily living, and Upper extremity functions in Cerebrovascular disease)

  • 조영석;김금숙;김영준;박진홍;이건호;백소영;황도연;권기현
    • 한국산학기술학회논문지
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    • 제21권8호
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    • pp.537-545
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    • 2020
  • 본 연구는 회복기 단계에 있는 뇌혈관 질환자를 대상으로 가상현실 콘텐츠를 활용한 인지재활프로그램의 임상적 적용 효과를 알아보았다. 연구방법은 회복기 단계의 뇌혈관 질환자 34명을 대상으로 대조군(16명)과 실험군(18명)으로 나눈 후에 가상현실 콘텐츠 기반의 인지재활프로그램을 적용한 후, 인지기능과 일상생활활동 능력, 상지기능에서의 효과를 비교하고자 하였다. 대조군에는 보편적인 재활치료 프로그램을 실시하고, 실험군에서는 보편적인 재활치료 프로그램과 가상현실 콘텐츠 기반의 인지재활프로그램을 제공하였다. 두 집단 모두 하루 2회(1회 30분씩)씩, 주 5회, 4주간(총 20회기) 실시하였다. 중재 결과, 두 집단 모두 일상생활활동 능력이 모두 유의미하게 향상되었지만(p<.05), 실험군에서의 변화량이 대조군보다 5점정도 더 향상되었다(p<.05). 인지기능에서도 실험군과 대조군이 유의미한 차이를 보였고(p<.05), 변화량에서 실험군이 대조군보다 2점정도의 변화 수치를 보였다(p<.05). 상지기능에서는 대조군과 실험군 간의 유의마한 차이는 없었고(p>.05), 전후 변화량을 비교한 결과 실험군이 대조군보다 0.7점정도 유의미한 변화폭을 보였다(p<.05). 가상현실 콘텐츠를 활용한 인지재활프로그램이 일반적인 재활치료 프로그램에 비해서 일상생활활동 능력과 인지기능에서의 유의미한 향상 폭의 차이가 있다는 것을 확인하는 연구였다.