• Research in Community and Public Health Nursing
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• v.33 no.1
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• pp.128-138
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• 2022

Purpose: This study aimed to identify the factors influencing the wellness of call center employees. Methods: From December 2018 to October 2019, a cross-sectional study was conducted with 155 workers recruited from the call centers in Seoul, South Korea. Data were collected using self-administered questionnaires. The questionnaires were used to measure the following scales: Korean occupational stress scale, emotional labor scale, work-life balance scale and wellness scale. Using the SPSS 26.0 program, the descriptive statistics, independent t-test, ANOVA, correlation analysis, and multiple regression analysis were conducted. Results: The mean score of the wellness level of call center employees was 3.05 out of a maximum of 5.00. More wellness level of call center employees was associated with gender, psychiatric diagnosis, and call characteristics. A multiple regression analysis indicated that the total scores on the wellness scale were predicted by call characteristics, occupational stress and work-life balance, with an explanatory power of 42.2%. Conclusion: Study findings show that it is necessary to promote wellness in call center workers with differentiated strategies according to call characteristics, occupational stress and work-life balance. This implies that it is necessary to understand the call characteristics and patterns of workers and to provide an innovative wellness program tailored to individual characteristics for an effective management of the emotional labor and occupational stress.

• Journal of Korean Academy of Nursing
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• v.46 no.1
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• pp.69-78
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• 2016

Purpose: The purpose of this study was to develop a wellness index for workers (WIW) and examine the validity and reliability of the WIW for assessing workers' wellness. Methods: The developmental process for the instrument included construction of a conceptual framework based on a wellness model, generation of initial items, verification of content validity, preliminary study, extraction of final items, and psychometric testing. Content validity was verified by 4 experts from occupational health nursing and wellness disciplines. The construct validity, convergent validity and discriminant validity were examined with confirmatory factor analysis. The reliability was examined with Cronbach's alpha. The participants were 494 workers from two workplaces. Results: Eighteen items were selected for the final scale, and the results of the confirmatory factor analysis supported a five-factor model of wellness with acceptable model fit, and factors named as physical emotional social intellectual occupational wellness. The convergent and discriminant validity were also supported. The Cronbach's alpha coefficient was .91. Conclusion: The results indicate that the WIW is a valid and reliable instrument to comprehensively assess workers' wellness, and to provide basic directions for developing workplace wellness program.

• Safety and Health at Work
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• v.7 no.1
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• pp.86-87
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• 2016

• Korean Journal of Occupational Health Nursing
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• v.29 no.1
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• pp.29-37
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• 2020

Purpose: The purpose of this study was to examine relationships between perceived exercise benefits/barriers, competence, depression, and wellness, and then to identify influencing factors on the wellness of traditional market traders. Methods: One hundred eight persons working in a traditional market participated in the study of questionnaire. Data were analyzed using t-test, ANOVA, and multiple regression. Results: The scores were 2.82±0.66 for "perceived exercise benefits", 1.84±0.42 for "perceived exercise barriers", 4.68±1.56 for "competence", 9.60±7.56 for "depression", and 3.64±0.64 for "wellness". Regression analysis to identify factors affecting the wellness of traditional market traders showed that "perceived exercise benefits" was the most significant factor (β=.32, p<.001), followed by "competence" (β=.04, p=.009) and "depression" (β=.17, p=.039). The explanatory power of these variables for wellness of traditional market traders was 53%. Conclusion: Our findings suggest that perceived exercise benefits, competence and depression are significantly related to traditional market trader's wellness. Therefore, wellness programs should be developed to reduce depression and improve perceived exercise benefits and competence.

• Korean Journal of Occupational Health Nursing
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• v.29 no.4
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• pp.295-305
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• 2020

Purpose: This study aimed to identify the factors that influence the wellness of bus drivers by examining the relationships between job stress, physical activity, subjective happiness, and wellness. Methods: Self-report questionnaires were distributed during October 2017. Results: Based on a multiple regression analysis, the significant factors found to affect the wellness of bus drivers were physical activity (β=.48, p<.001), subjective happiness (β=.25, p=.001), and job stress (β=-.17, p=.025). The total explanatory power of the study variables for wellness was 45.7% (F=33.04, p<.001). Conclusion: These findings highlight a need to develop workplace wellness programs to reduce job stress and improve physical activity and subjective happiness among bus drivers.

• Safety and Health at Work
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• v.13 no.4
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• pp.379-386
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• 2022

Emergency medical services (EMS) personnel are at high risk for adverse mental health outcomes during disease outbreaks. To support the development of evidence-informed mitigation strategies, we conducted a scoping review to identify the extent of research pertaining to EMS personnel's mental health during disease outbreaks and summarized key factors associated with mental health outcomes. We systematically searched three databases for articles containing keywords within three concepts: EMS personnel, disease outbreaks, and mental health. We screened and retained original peer-reviewed articles that discussed, in English, EMS personnel's mental health during disease outbreaks. Where inferential statistics were reported, the associations between individual and work-related factors and mental health outcomes were synthesized. Twenty-five articles were eligible for data extraction. Our findings suggest that many of the contributing factors for adverse mental health outcomes are related to inadequacies in fulfilling EMS personnel's basic safety and informational needs. In preparation for future disease outbreaks, resources should be prioritized toward ensuring adequate provisions of personal protective equipment and infection prevention and control training. This scoping review serves as a launching pad for further research and intervention development.

• Journal of Digital Convergence
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• v.16 no.8
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• pp.361-371
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• 2018

This study is an empirical study on the effect of wellness factors on the quality of life and subjective happiness of disabled workers, and aims to contribute to living a healthy life by experiencing wellness in the real life. This study used raw data of the 8th employment panel survey for the disabled, and explored factors such as physical wellness, emotional wellness, social wellness, cognitive wellness, and occupational wellness through exploratory factor analysis. And the wellness factors have a significant effect on the quality of life and subjective happiness of the disabled workers. The results showed that the five wellness factors had a positive (+) effect on the quality of life and subjective happiness of the disabled. Also, the quality of life has a significant effect on subjective happiness. In conclusion, it was confirmed that the quality of life and subjective happiness were improved only when the wellness of the disabled workers was increased. In the future, it is necessary to develop a wellness program suitable for the type of disability and to develop indicators that can be applied to real life situations.

• Journal of Digital Convergence
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• v.13 no.7
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• pp.381-391
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• 2015

Today, individuals' psychological attitude toward health has been changed from passive to active and dynamic way of thinking. This trend has made attention to wellness more interesting. However, prior studies regarding wellness have been limited in developing indices to measure status of individuals' wellness. Thus, this study adopts five major components of wellness, including physical, emotional, intellectual, social, and occupational wellness in order to examine their effects on individuals' wellness state. The data from 494 employee at various organizations were analyzed to test proposed hypotheses. The results reveal that five components of wellness have a significant influence on wellness status. Based on the findings, academic and practical implications for wellness convergence systems are discussed.

• Safety and Health at Work
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• v.10 no.2
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• pp.188-195
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• 2019

Background: Mine workers in South Africa face challenges relating to poor health and safety, including fatigue risks, and poor socioeconomic and living conditions. Fatigue results in impaired mental and physical performance. The aim of this study was to assess contributors to fatigue of mine workers in South Africa. Methods: Data collection took place at four gold mines and one platinum mine in South Africa. A total of 21 focus groups were held with individuals in management, union representatives, and mine workers, and 564 questionnaires were completed by mine workers to gather information about fatigue and potential contributors to fatigue at these mines. Results: Qualitatively (through focus groups), fatigue was attributed to extended working hours, harsh working conditions, high workloads, production pressure, and resource constraints, along with aspects relating to demographic and socioeconomic factors, living conditions, lifestyle, health, and wellness. Greater fatigue was significantly associated with younger age, indebtedness, a lack of exercise, poor nutrition, less sleep, increased alcohol use, poor self-reported health, more sick leave, higher stress, and lower job satisfaction. Conclusion: The aim of the study was achieved; numerous work-, sociodemographic-, lifestyle-, and wellness-related factors were linked to fatigue in the participating mine workers. Contributors to fatigue should be addressed to improve health, safety, and sustainability in the industry.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.21 no.8
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• pp.537-545
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• 2020

This study was undertaken to investigate the effect of cognitive rehabilitation program (CRP) using virtual content, for recovering patients with cerebrovascular disease (CVD). A total of 34 patients with CVD were divided into a control group and an experimental group, and subsequently subjected to a virtual content based CRP, followed by cognition, ADLs, and upper limbs. The control group completed a universal rehabilitation program (URP), and the experimental group was provided a URP and a virtual content based cognitive rehabilitation program. For both groups, respective programs were conducted twice a day, 5 times a week for 4 weeks. Both groups showed significant improvement in ADLs (p<0.05); but the amount of change in the experimental group 5 point improved significantly (p<0.05). Cognition was significantly different for both groups (p<0.05). However, the experimental group showed a greater change (2 point) than the control group when considering the amount of change (p<0.05). Comparing the amount of change in the upper extremity, the experimental group showed a significant change (0.7 point) than the control group (p<0.05). This study confirms that compared to URP, CRP using virtual content significantly improves ADLs and cognition.