• 제목/요약/키워드: new silver consumer

검색결과 14건 처리시간 0.023초

뉴실버 소비자의 소매업태 속성평가 및 소비자만족도 연구: 백화점과 전통시장을 중심으로 (Retailing Attribute Evaluation and Satisfaction of New Silver Consumers: Focus on Department Stores and Traditional Markets)

  • 김수민;이승신
    • Human Ecology Research
    • /
    • 제53권6호
    • /
    • pp.619-628
    • /
    • 2015
  • Baby boomers who have rebuilt the Korean economy over the last half a century are now transitioning into a silver generation who are over 65 years of age. New silver consumers are qualitatively and quantitatively different from the previous generation and are considered to be 'the single most consumption-leading generation.' The number of new silver consumers using department stores and traditional markets has increased. SPSS ver. 21.0 was used with the methods of frequency analysis, t-test, one-way analysis of variance (ANOVA), device master record test, and regression analysis. This research studies consumer satisfaction of new silver consumers on department stores and traditional markets among retailing. The improvement of the parking environment is the most urgent issue for traditional markets because the long-term assessments of parking areas indicate that it is necessary to provide improved convenience for consumers. Salesman satisfaction has improved and consumer satisfaction ranks salesman satisfaction high for traditional markets; however, price satisfaction is low and the distribution system should be improved to supply products at a lower price. Salesman and price satisfaction should be improved at depart stores. Traditional markets should also promote consumer satisfaction through consistent management to make consumers trust information in regards to quality control and production and distribution; in addition, department stores should increase consumer satisfaction by maintaining store systems such as product diversification and display, cleanness, and atmosphere.

Factors Influencing Post-Adoption Resistance to Self-Order Kiosks at Fast-Food Restaurants: A Focus on the New-Silver Generation

  • Hwaran Lee;Eunkyung Kang;Kyung Young Lee;Minwoo Lee;Sung-Byung Yang
    • Journal of Smart Tourism
    • /
    • 제3권2호
    • /
    • pp.23-36
    • /
    • 2023
  • Due to the phenomenon of aging, a new consumer segment known as the "new-silver generation" is emerging. Unlike the previous silver generation, this generation possesses significant economic power and consuming willingness, attracting attention from consumer goods companies. However, both the new-silver generation and the elderly face challenges in adopting contactless or self-service technologies such as self-order kiosks, resulting in negative reactions. Therefore, this study aims to investigate the attitude and response of the newsilver generation towards kiosks, as well as the factors influencing their resistance to such technology. By applying theoretical perspectives from the innovation resistance model, technostress theory, and the value-based model, this study identifies influencing factors for innovation resistance among the new-silver generation when using contactless technologies implemented in fast-food restaurants. The findings indicate that a lower awareness of new technologies and services corresponds to decreased adoption resistance, while a higher perceived value leads to more positive behaviors and attitudes among the new-silver generation utilizing kiosks at fast-food restaurants.

실버 소비자의 연령대에 따른 등산복 구매 및 만족도 (Climbing Sportswear Purchase and Satisfaction according to Silver Consumer Age)

  • 김연이;나영주
    • 감성과학
    • /
    • 제11권2호
    • /
    • pp.181-192
    • /
    • 2008
  • 현재 주목받고 있는 실버 소비자의 등산복 구매 실태와 만족도를 알아보고 노인 연령대에 따른 차이를 분석하였다. 본 연구 대상의 표집은 북한산에서 등산을 하고 계시는 노인 100에 대하여 65세를 기준으로 뉴실버와 실버 소비자로 노인소비자를 구분하였다. 자가응답과 대필방식을 병행하여 설문지를 작성하였으며 수집된 데이터는 SPSS 12.0을 이용하여 t Test와 카이검증을 통하여 분석하였다. 뉴실버 소비자들은 실버소비자보다 스포츠웨어를 자주 구입하였으며 구매비용도 더 많은 것으로 나타났다. 브랜드 인지도도 높았으며 구매장소는 스포츠웨어 전문매장을 선호하였다. 구매기준과 불만족 요인도 연령대에 따라 차이가 있었다. 즉 뉴실버 소비자에게는 등산복의 품질, 디자인/색에 대한 불만족이 높은 반면에, 실버 소비자에게는 품질, 착용감/쾌적감이 불만족이 높았다.

  • PDF

의류제품과 미용서비스 구매시 점포서비스품질이 실버소비자만족 및 재구매의도에 미치는 영향 (Effects of Service Quality on Consumer Satisfaction and Repurchase Intention of Apparel Products and Hairdressing Services for Silver Consumers)

  • 강은미;박은주
    • 한국의류학회지
    • /
    • 제31권4호
    • /
    • pp.584-593
    • /
    • 2007
  • Recently, the growing of the aging population by medical and science development, silver consumers were became new consumption market. The purposes of this study were to investigate the effects of service quality on consumer satisfaction and repurchase intention in the apparel store and hairdressing shop. Data were obtained from 853 women in the 50's and 60's who living in Busan. Data were analyzed by frequency analysis, factor analysis, Cronbach's alpha, 1-test, and path analysis using SPSS WIN 12.0. The results of the study were as follows: First, service qualities of apparel store were composed of Personal Service, Facilities Service, Product Service, and Policy Service. Service quality of hairdressing shop were consisted of Personal Service, Facilities Service, Skill Service, and Policy Service. Second, repurchasing intention was differently influenced by perceived store service quality and consumer satisfaction when purchasing apparel products and hairdressing services. Salesperson or hairdresser was the most important variable for silver consumers' satisfaction, which influenced the repurchase intention of apparels or hairdressing services. This research extends a domain of fashion market research from the product to the service. Additionally, this study provides an insight into silver fashion marketers and retailers for developing market strategies for silver common. Implications are drawn for the information useful to consumer behavior researchers and retailers of the silver fashion market.

실버 소비자들의 주관적 연령에 따른 미용 서비스 구매 행동 (Purchasing Behavior of Hairdressing Services on Cognitive Age of Silver Consumers)

  • 강은미;박은주
    • 복식문화연구
    • /
    • 제16권4호
    • /
    • pp.762-774
    • /
    • 2008
  • Recently, silver consumers were became new consumption market. The purpose of this study were to find out the relationships among cognitive age and variables related to hairdressing purchases in hairdressing shop. Data were obtained from 853 women in the 50's and 60's who living in Busan. Data were analyzed by frequency analysis, descriptive analysis, factor analysis, Cronbach's alpha and, $X^2$-test, t-test using SPSS WIN 12.0. The results of the study were as follows: First, Service quality of hairdressing shop were consisted of Personal Service, Facilities Service, Skill Service, and Policy Service. Second, Silver consumers' cognitive age influenced purchase behavior of hairdressing services. Most of respondents were perceived themselves to be younger than their chronological ages. Repurchasing intention of silvers who were active and self-fidelity or perceived themselves cognitively younger were more likely to be influenced by store service quality and consumer satisfaction. This study provides an insight into silver fashion marketers and retailers for developing market strategies for silver fashion market. Implications are drawn for the information useful to consumer behavior researchers and retailers of the silver fashion market.

  • PDF

실버의류산업의 마케팅 전략에 관한 연구 (A study on the Marketing Strategies of the Silver Clothing Industry)

  • 김정실
    • 한국패션뷰티학회지
    • /
    • 제5권3호
    • /
    • pp.87-91
    • /
    • 2007
  • The increased average life expectancy and an aging society mean a lot of change socially and economically. With the increased population of the new elderly generation, holding a desire to pursue high quality life, plans and marketing strategies towards this group have progressed in the clothing industry. Purchases of clothing will lead the silver clothing industry to a huge consumer market and silver clothing brands are expected to have a lot of potential to grow, especially in department stores in Korea. From now on, there is a need for attacking the market with distinct tactics and characteristics that will satisfy the elderly consumers emotionally. Psychological views towards the elderly generation must be changed and our unique environment state must be considered. With all that, there is also a strong need for researches and development technically and industrially.

  • PDF

뉴실버세대의 모바일 헬스케어 사용성을 높이기 위한 GUI 가이드라인 제안 (Proposal of GUI Guidelines to Improve the Usability of Mobile Healthcare for New Silver Generation)

  • 조성배;이재익
    • 스마트미디어저널
    • /
    • 제7권2호
    • /
    • pp.60-70
    • /
    • 2018
  • 최근 고령 사회로의 진입으로 헬스케어 서비스의 수요가 확대되고 있다. 하지만 노후를 능동적으로 준비하는 뉴실버세대의 특성을 고려한 GUI연구는 아직 미비한 실정이다. 뉴실버세대는 일반적인 고령자들보다는 정보취득에 대한 거부감이 약하기는 하지만 40대 이하의 젊은 세대들과 정보습득능력의 차이를 보이고 있기 때문에 그들의 신체적, 심리적, 사회적 특성을 고려한 모바일 헬스케어 서비스의 GUI에 대한 연구가 시급하다. 따라서 본 연구의 목적은 미래 의료소비의 중심으로 떠오르고 있는 뉴실버세대가 모바일 헬스케어 서비스를 쉽게 사용할 수 있도록 하기 위한 GUI평가 가이드를 제안하는 데에 있다. 연구방법은 첫 번째, 문헌연구과 선행연구를 통해 뉴실버세대의 특성을 분석하여 모바일 헬스케어의현황을 파악하였고, 두 번째, 현재 모바일 헬스케어 어플리케이션의 각 분야에서 선호되는 시각구성요소를 분석하여 고령자의 특성에 맞게 모바일 GUI디자인의 사용성 평가 지표를 도출하였다. 세 번째, 도출된 평가 지표를 사용하여 휴리스틱(heuristic)방식을 통하여 57세부터 65세까지의 뉴실버세대 8명을 대상으로 사용성 평가를 진행하였다. 이 연구는 뉴실버세대 사용자의 특성에 맞춰 GUI가이드를 제안함으로써 사용성 향상에 기여하기를 기대하며 동시에 헬스케어 모바일 어플리케이션 개발에 대한 연구가 지속되어야 할 것으로 생각된다.

은나노 입자의 입경 크기 및 형태에 따른 체내 동태 및 염증 반응 (Comparison of Distribution and Inflammatory Response by Diameter and Shape of Silver Nanoparticles)

  • 김수남;노진규;강민성;한영아;이병석;김영훈;박광식;최경희;박은정
    • Environmental Analysis Health and Toxicology
    • /
    • 제25권3호
    • /
    • pp.215-222
    • /
    • 2010
  • The market size of engineered nanoparticles is rapidly increasing due to the fast application of nanotechnologies into different industries and consumer products. The development of new technology and materials has improved human's quality of life, but it also entails the possibility of exposure to new materials. In this study, we compared the distribution in the body by the inflow of silver nanoparticles having another diameter and shape at 1 h or 24 h after injection via the tail vein. And, we compared the cell composition and cytokine concentration in BAL fluid, and histopathological changes. As results, discharge of silver nanoparticles having small diameter and sphere shape was more rapid than that of big diameter or plate shape. It is estimated that the toxicity in liver and lung was proportional to accumulation level. The persistence of inflammation was also longer in mice treated with plate shape. Consequently, we suggest that the first choice of silver nanoparticles having small diameter and sphere shape in applying is desirable.

실버세대 헤어 미용업의 서비스품질과 고객충성도에 대한 관계성 연구: 관계품질을 중심으로 (Research on the Relationship between the Service Quality and Customer Loyalty of the Hair Beauty Industry for the Silver Generation : With a Focus on Relationship Quality)

  • 유민정;김성남
    • 한국산학기술학회논문지
    • /
    • 제18권7호
    • /
    • pp.410-416
    • /
    • 2017
  • 고령화 사회의 실버세대는 새로운 소비자군으로 급부상하여 실버고객들이 이용하는 서비스 산업이 발전할 것이다. 그 중에서도 미용서비스 분야는 실버세대들에게 삶의 질적 향상을 위하여 반드시 필요한 분야이다. 본 연구는 실버세대의 미용서비스 품질 형성요인을 알아보고 고객충성도와의 관계성을 알아보기 위하여 서울지역에 거주하고 있는 244명의 실버 세대들을 대상으로 분석을 실시하였다. 실증분석을 위한 통계처리는 SPSS 23.0과 AMOS 23.0 통계 프로그램을 활용하였다. 분석결과, 미용서비스를 이용하는 실버고객이 인지하는 서비스품질은 관계품질인 신뢰와 몰입에 유의한 영향을 미치는 것으로 나타났고, 관계품질인 신뢰와 몰입은 고객충성도에 정의 영향을 미치는 것으로 나타났다. 또한 서비스품질과 고객충성도의 관계에서 신뢰는 신뢰성, 반응성, 공감성, 확신성에서 매개효과가 있었고, 몰입은 신뢰성, 반응성, 공감성, 확신성, 유형성에서 매개효과가 있는 것으로 나타났다. 본 연구의 결과는 실버세대를 위한 실버 전용 미용서비스 산업과 그와 관련된 교육 프로그램이 미미한 실정에서 실버세대를 위한 미용산업이 중요한 자리매김을 할 수 있는 기초자료를 제시하는 데에 큰 의의가 있다.

A Case Study of Lead-free Thick Film Conductors with Lead-containing and Lead-free Solders

  • 유연수
    • 한국마이크로전자및패키징학회:학술대회논문집
    • /
    • 한국마이크로전자및패키징학회 2003년도 국제표면실장 및 인쇄회로기판 생산기자재전:전자패키지기술세미나
    • /
    • pp.1-19
    • /
    • 2003
  • The electronic market thrust for many hybrid circuit manufacturers is changing because commercial market segments such as telecommunications, automotive and consumer electronics have increased the demand world wide for environmentally friendly thick film products. This, in turn, places a stronger emphasis on the material suppliers within the circuit fabrication industry to provide toxin free products with equal or higher performance than traditional technology. A new group of silver based thick film conductors, which are totally free of such toxins as cadmium, nickel and Bead have been developed to meet new environmental requirements. Traditional thick film products and newly developed toxin free compositions will be compared and data will be presented. To evaluate their performance, both groups of conductors were tested for solder acceptance, leach resistance and aged adhesion with standard lead-containing solder and higher temperature lead-free solder.

  • PDF